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Hampton Inn & Suites Big Spring

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805 West I-20 Highway, Big Spring, TX 79720
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2X Points Package
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Hampton Inn & Suites Big Spring
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Hampton Inn & Suites Big Spring
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186 Reviews from our TripAdvisor Community

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Traveler rating
    109
    49
    19
    5
    4
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58
36
14
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (52)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (41)
All months
1 review
1 of 5 stars Reviewed 4 days ago NEW

The service is by far the worst I've ever had. For the $160/night, this place fell short on its promises. The staff is not trained to perform customer service activities. From ignoring guests to simply not greeting them, this hotel staff is terrible.

Review collected in partnership with Hampton

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Manchaca, United States
1 review
2 of 5 stars Reviewed 1 week ago

The oil and gas industry has a lot of these rooms at this location rented for there workers making it had to find a room at a reasonable rate. we had to take a suite at a higher price and was told by the front desk the it was because the gas and oil industry had workers in the area... More 

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Goodyear, AZ, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was as good as any Hampton and I have been at many. It was nearly empty and the price was over 170 dollars with tax; way too much. I stayed on points but if that was not a possibility; I would have stayed anywhere else in the area, or driven on to a further city.

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Lamar, Colorado
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff is courteous and very professional. The rooms are clean, modern and very comfortable. We always chose this hotel when traveling through Big Spring and we will continue to do so. The location is close to the freeway for easy access. The breakfast is always good.

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Spring, TX
Level Contributor
180 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Hampton Inn for one night while on a long road trip. Hotel staff was very friendly upon check-in. I had used the Hilton Honors app to check-in online, and everything requested was honored. We stayed on 4th floor, facing away from highway. Room was very large (rm 424), and it was nice for our family of... More 

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Galveston
1 review
3 of 5 stars Reviewed 3 weeks ago

WE requested a late check out (2:00 PM) due to a late business appointment but was refused. My wife checked out of the room about 12:30 PM and sat in the lobby until my arrival about 1:55 PM. At times a late check out is necessary,

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Guin, Alabama
Level Contributor
101 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was a standard Hampton Inn. Everything was clean and the breakfast was well stocked. However, we did have a problem with our Hilton Honors points not being added to our account. The staff at the front desk was just in a hurry, so I had to call HH when I realized the mistake.

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Surprise, Arizona
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 weeks ago

On our way home from a 5 week road trip, we broke down east of Big Spring, Tx. Luckily we found this Hampton Inn. They had a queen suite for us that went from one day to 8 days. The room was great, the cleaning staff were very good, the lobby staff were very welcoming and helpful. The free breakfast... More 

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Cuero, United States
1 review
5 of 5 stars Reviewed June 23, 2015

We enjoyed our stay at this clean, comfortable hotel. We will stay at this hotel again when we are in the area. Check in and out was quick and easy with a helpful, friendly staff. The room was clean and fresh. Although we had do not disturb on our door, house-keeping left a"care package" at our door with fresh towels... More 

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Elk City, United States
Level Contributor
1 review
5 of 5 stars Reviewed June 19, 2015

Nice hotel, limited parking. We had a room on the second floor facing I-20. It was quiet. Clerk at front desk was not overly friendly and didn't give any clue where our room was. I had to wait at the front desk for a short time for her to arrive, as she was doing something else. Everything else was great.... More 

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