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Comfort Suites Benbrook

2.5 of 5
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8004 Winbrook Drive, Benbrook, TX 76126
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Comfort Suites Benbrook
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Best prices for: 1 room 1 guest
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Ranked #1 of 2 Benbrook B&B and Inns
A recent review
5 of 5 stars reviewed 1 week ago
jvr975 Saint Louis, Missouri
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42 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
5 of 5 stars Reviewed 1 week ago

After one night in another Benbrook motel we were so exhausted from lack of sleep, we fled early morning. We found the Comfort Inn, were given a warm welcome, a very nice room, and invited to have breakfast. The bed was so comfortable, the overall atmosphere so pleasurable, I cannot praise them enough.. These people know what they are doing.... More 

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Granbury, Texas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This isn't the fanciest place in Fort worth but it sure is clean, friendly and close to I-20 in South Fort Worth. Our air conditioning went out so instead of a second night in the sweltering heat we decided to stay at a hotel. I checked Orbitz and this one came up for a good price so I took it... More 

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Omaha, Nebraska
1 review
1 of 5 stars Reviewed May 3, 2015

This is a continuation of the post below. We were not able to stay at this hotel because no one was there to let us in the door and check us in. We waited 25 minutes before deciding to find another hotel. Now we are just trying to get our money back. It has been 11 days since that night.... More 

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Travelers are raving about these Benbrook hotels

Omaha, Nebraska, United States
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 28, 2015

We prepaid for a room. When we arrived, late at night, no one answered the phone or door. We were not able to access our room. We called the corporate office and they were unable to help. We ended up having to stay at another hotel. The hotel is presently insisting that we were not there, and refusing to provide... More 

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Atlanta, Georgia
Level Contributor
95 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 26, 2015

The lack of an automatic entry door to the hotel makes the entry very difficult for handicapped persons and for any person pulling a suitcase. In addition, there were no baggage carts close to the entry door. There were located on the first floor, but were difficult to find. The room was spacious and very clean. The ceilings (on the... More 

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Williamsport, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed here while in Texas looking for a house, stayed for several days the staff was friendly and helpful, would stay here again when we return to the area. only one place to eat within walking distance would not have mattered if the ice storm hadn't hit while we were there.

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Baltimore, Maryland
Level Contributor
115 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed January 9, 2015

As a traveler between Christmas and New Years I found this (and others) hotel to be lightly populated. Service was friendly and prompt. Breakfast was acceptable. There's a convenient gas station across the street (and they had good prices when I was there). I'd definitely return the next time I pass that way.

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 7, 2015

It is interesting to see that other guests have had a complaint with the management team. Rusty the General Manager is one of the rudest people I have ever deal with in the hospitality industry, and she seems to revel in that role. Her customer service skills are not up to standard with a Choice Property. I tried to book... More 

Was this review helpful? Yes 2
Abilene, Texas
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 18, 2014

Where do I start. The property itself is 4 star. The stay was 3 star. Upon arrival, got our key cards and off to the 2nd floor. Neither card will work. Back down stairs, back up stairs and neither new card will work. Back down stairs and a new room on the 3rd floor. back up stairs and only 1... More 

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Jenks, Oklahoma
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed November 5, 2014

Family live very close to this hotel but that matters not in the future! I WILL NOT be back. Been here several times in past two years. Internet & TV reception leave a lot to desire. Internet is weak, TV STILL has major issues. Cookies were offered as we checked in. Nice. But I had to take last room available... More 

Was this review helpful? Yes 1
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25 photos of this hotel

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