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Holiday Inn & Suites Waco Northwest

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1801 Development Blvd, Bellmead, TX 76705
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Holiday Inn & Suites Waco Northwest
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Holiday Inn & Suites Waco Northwest
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113 reviews from our community

Traveler rating
    76
    23
    5
    4
    5
See reviews for
38
12
9
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
Top Contributor
105 reviews 105 reviews
77 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Holiday Inns are a bit inconsistent, so we don't stay at them much. We chose this one because it was only for ONE night, it had ample parking for our semi AND it was right on the way to our next show. This Holiday Inn is a definite keeper (I now have 3 Holiday Inns on my "keep" list.) We... More 

Was this review helpful? Yes 1
Canyon, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have never written a negative review, but we made reservation here 3 weeks prior to our visit and when we arrived the desk clerk said our reservation had been cancelled. This was a very busy weekend and we never got a explanation that sounded suitable to us. The Manager, Mr. Patel, said things like this happen all of the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Dear Judy S, Thank you for your review regarding the Holiday Inn & Suites Waco Northwest, TX. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More 

McKinney, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 1, 2015

I have not stayed here, but felt compelled to post following Penny H.'s review. My son and I were stuck in Waco on icy roads the night before last. Every hotel in the Waco area was totally booked and we were desperate for a room. Have a feeling Penny's room was probably used and paid for again by another weary... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Dear Mom4boys6, We sincerely appreciate your feedback. Our goal is deliver exceptional service and comfortable accommodation to all of our guest. However, we sincerely apologize for the negative experience Penny H may have encountered. We will address your feedback to the hotel management for review. Once again, thank you for taking the time to share your thoughts and we hope... More 

Superior, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 28, 2015

My daughter just got accepted to Baylor so was hoping to go down for a view of the campus. We thought this would be a great hotel and had very good reviews. I travel 80K miles per year so very familiar with hotels! However, after several delay of flights due to the horrible weather in Texas, they finally had to... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Dear Penny H, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance during your stay. Please accept our sincere apologies for any inconvenience you may have experienced with the room charges. We... More 

Cleveland, Ohio
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 20, 2015

Nice large rooms. Other than a stained carpet, this was a very clean hotel. If not for that and the sketchy wi fi connection, I would have given it an excellent instead of a very good. The wi fi would work fine and then suddenly disconnect, but overall had a very nice stay here.

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Waco, Texas
1 review
5 of 5 stars Reviewed February 15, 2015

the ladies at the front desk helped me and my husband check into our room wonderfully. we also dined in the Kems Restaurant and had excellent service from the bartender, he took our order and served us our drinks. very professional. also i oredered the sirloin steak entree and it was cooked to perfection, i asked for it to be... More 

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Double Oak, Texas
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 13, 2014

This is a full-blown Holiday Inn with restaurant and bar, and is just five years old. Conference center. The property has LOTS of parking in the back, big enough for anyone pulling trailers, etc. The pool is a small indoor one under a solarium, so this is NOT the place to book your youth baseball team for summer pool fun.... More 

Was this review helpful? Yes 1
Nathan C, Guest Relations Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Thank you for the great comments! We are so glad that you enjoyed your stay and look forward to seeing you again soon! Nathan Camp, Guest Experience Champion More 

Riverside, California
1 review
5 of 5 stars Reviewed November 8, 2014

We stayed for two nights while visiting Baylor University. All staff that we encountered were friendly, helpful, and attentive. It was clean, comfortable, and quiet. The price was good and the service was great. I would definitely recommend and stay here again. Thanks for a great stay!

Was this review helpful? Yes
Nathan C, Guest Relations Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Thank you for taking the time to review our hotel! I am so happy that you enjoyed your stay here. We appeciate all the wonderful comments about the hotel and we hope to have you both as our guests again during your next visit. Nathan Camp, Guest Experience Champion More 

McKinney, Texas
Top Contributor
352 reviews 352 reviews
68 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed October 28, 2014

I stayed here for one night when traveling on a business trip through central Texas. The front desk staff was very friendly and welcoming. The room was good and exceptionally clean. Everything worked as expected and there were plenty of AC outlets for my electronics. The fitness center was good. Next time I am in area, I will stay here... More 

Was this review helpful? Yes
Nathan C, Guest Relations Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Thank you for sharing your feedback regarding your recent visit. The staff and I take great pride in the hotel and we are pleased you had a wonderful stay. We look forward to seeing you again. Nathan Camp, Guest Experience Champion More 

Marion, Indiana
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 13, 2014

Stayed here one night. Room, and especially shower was amazing. Lobby sparkled, nice snack room, reasonably priced pop and snacks. Won't be disappointed. Has big breakfast bar with ample choices to please anyone in your group. Beds have large pillows to choose from to make your sleep perfect

Was this review helpful? Yes
Nathan C, Guest Relations Manager at Holiday Inn & Suites Waco Northwest, responded to this review

I am elated to hear that you enjoyed your stay. We are happy to have you as part of the Holiday Inn & Suites Waco Northwest Family and we look forward to welcoming you again very soon! Nathan Camp, Guest Experience Champion More 

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