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Courtyard Dallas DFW Airport West/Bedford

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2201 Airport Freeway, Bedford, TX 76021
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Courtyard Dallas DFW Airport West/Bedford
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Courtyard Dallas DFW Airport West/Bedford
Courtyard Dallas DFW Airport West/Bedford
Courtyard Dallas DFW Airport West/Bedford
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92 reviews from our community

Traveler rating
    38
    24
    19
    3
    8
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17
5
6
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nashville, Tennessee
Top Contributor
293 reviews 293 reviews
230 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The first thing you notice when you go down the hallways - it's a redo of an old Courtyard but not in the red. The red is nice - but after seeing it 100 times, it's boring. This one is gray. A bit drab - but nice that it's different. The rooms too are gray. They need to add some... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

We are delighted to hear that you are enjoying the new Courtyard renovation. We appreciate your comments regarding your staff and I have shared them with the entire staff. We look forward to seeing you again. Thank you. More 

Sacramento, California
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is the second time we've stayed here and something is always mixed up. When we checked in we were told our rate included breakfast, just like the last time. We said fine, but once again we were told at breakfast that it wasn't covered. Very mediocre food ...rubbery croissant that was obviously reheated in a microwave and my husband... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you for your comment regarding your recent stay. Please accept my apology for the series of issues that were associated with your stay. We strive to provide the best possible service to all our guests. I have shared your comments with our staff and we will ensure that all of these issues are corrected. Thank you again for sharing... More 

Atlanta
Top Contributor
58 reviews 58 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a typical courtyard. It is currently undergoing renovations, so a breakfast wasn't available nor was the fitness center. I would recommend going here after renovations are completed. Plenty of food options nearby, and somewhat convenient to the airport.

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you for your comments regarding your October 2014 visit to our hotel. As of January 2015, we have completed our renovation of both guest rooms and public spaces. Hopefully, you will get an opportunity to stay again and experience our brand new property! More 

Ponte Vedra Beach, FL
Top Contributor
51 reviews 51 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 19, 2015

As my wife and I missed our connecting flight through DFW, being Marriott Members we went through Marriott.com for a Marriott that was close to the airport and made an immediate reservation online. Marriott's website showed this property to be 6.7 miles from the airport. We contacted the hotel in the hopes of getting a shuttle but were informed the... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you for your comments regarding your visit stay. I have shared your comments with our staff and we are glad that you had a pleasant stay. We are about 15 minutes from the airport, without traffic, and the commute can be extended during rush hour. Hopefully, you will have an opportunity to return to stay with us during a... More 

Schaumburg, Illinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 4, 2015

I had stayed at this property a few times in the past since my company has a negotiated rate there. Since my last visit, the hotel has gone through a much needed update. Not only do they have a renovated lobby and bistro, there is an outdoor fire pit and seating. One of the days I stayed it was in... More 

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cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you very much for the outstanding comments you have about our newly renovated properly. We hope that when you travel into the area again, you will stay with us. More 

Winter Park, Florida
Top Contributor
54 reviews 54 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 13, 2015

Usually when I am in Fort Worth I stay in the West 7th ave area or the Worthington downtown. This time I needed to be by the airport and the Marriot was full. I have never stayed in Bedford before. I am required to use gov't per diem rates when I travel and t his hotel was below rate...something that... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

We are delighted that your recent stay at our newly renovated hotel was a success. We look forward to having you visit us again very soon. More 

College Station, Texas
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 5, 2015

The hotel was what I expected and was chosen because of its location and road access. Upon afternoon check-in the service was great. The gentleman on duty in the early AM was definitely not personable! I was told upon check-in that breakfast was served at 6:00 AM; unfortunately, it begins at 6:30 AM. When I approached the gentleman on duty,... More 

Was this review helpful? Yes 1
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you for your comments regarding your recent stay. Please accept my apologies that our guest service was not up to standard. We are striving continuously to improve our service and I have shared your comments with our entire stay. We hope that you will give us another opportunity to serve you in the future. More 

San Jose, Costa Rica
Top Contributor
74 reviews 74 reviews
46 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 1, 2015

I spent one night at this hotel during a layover and it was one of the best experiences I have had on a layover. The staff are absolutely the best taking care of the finest details to ensure your stay is comfortable. When I called for the shuttle, Rachel was super friendly and did everything to ensure an easy pickup... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Good news! We are delighted that your stay was an exceptional one. We hope to see you again in the near future. More 

Conway, Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 29, 2015

We only spent one night at the facility but the friendliness and quality service that was demonstrated by each Associate was remarkable. We had traveled over 300 miles in order to attend a family member's funeral and the sincere warmth beginning at check-in and the remainder of the overnight stay could not have come at a better time.

Was this review helpful? Yes 1
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

We appreciate the outstanding compliments on our hotel and customer service! Thank you for staying with us and we look forward to future visits. More 

kingwood, tx
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

Wow! I was in town for business for one night, and found the Courtyard to have a great price for what I needed. The hotel is very conveniently located and easy to find. We are frequent travelers, and were offered an available upgrade to a suite - yes please! The suite was beautiful and HUGE! I think this property was... More 

Was this review helpful? Yes 1
Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

I am so glad you enjoyed your stay with us. We were recently fully renovated the lobby and rooms - I am thrilled you were able to enjoy one of our large suites. I hope you will visit us again when you are in the area and take some time in our new outdoor terrace and firepit. Kind Regards, More 

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