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Courtyard Dallas DFW Airport West/Bedford

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2201 Airport Freeway, Bedford, TX 76021
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Courtyard Dallas DFW Airport West/Bedford
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95 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pearland, Texas
Top Contributor
244 reviews 244 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here a couple of times since my last review so I wanted to comment on a few things from this stay. They underwent a renovation since my last visit and the lobby which needed updating is very nice and no longer an 80's flashback. Clean room, I'm happy. One criticism though. I was out of my room for... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you very much for the positive comments regarding your recent stay at the Bedford Courtyard. I have shared your comments with the entire staff so that we may improve service to all our guests. I am very glad that everything worked out for you. We hope to see you again soon. More 

Livonia, Michigan
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I just spent two nights at this courtyard Marriott for a business trip. I am a huge fan of the Marriott chain of hotels (although they have Pepsi not coke products ugh) This hotel was not really different as the staff was super friendly, the room was nice, they had the Bistro with Starbucks and other yummy bevies. But and... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you for taking the time to let us know about your experience at our hotel. We pride ourselves on providing excellent customer service and we appreciate the positive comments about our staff. We realize that Verizon is very inconsistent in this area of town and we are working closely with Verizon to resolve this issue. We hope to have... More 

Hooks, Texas
Top Contributor
115 reviews 115 reviews
26 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 27, 2015

We were there for a wedding. I had called and checked on using a conference room and was told that we couldn't bring our own food but had to let Courtyard cater. I decided to do it myself and host the rehearsal dinner at the outdoor venue that the rehearsal and wedding was going to be. Just as we spread... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Congratulations on the wedding! We are so excited to be a successful part of such a special event. It was our pleasure to help you during this unexpected event. I have shared your comments with the entire staff. We hope to see you again on any future trips into the DFW area. Thank you again for sharing your experience. More 

Nashville, Tennessee
Top Contributor
333 reviews 333 reviews
258 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed April 22, 2015

The first thing you notice when you go down the hallways - it's a redo of an old Courtyard but not in the red. The red is nice - but after seeing it 100 times, it's boring. This one is gray. A bit drab - but nice that it's different. The rooms too are gray. They need to add some... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

We are delighted to hear that you are enjoying the new Courtyard renovation. We appreciate your comments regarding your staff and I have shared them with the entire staff. We look forward to seeing you again. Thank you. More 

Sacramento, California
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 21, 2015

This is the second time we've stayed here and something is always mixed up. When we checked in we were told our rate included breakfast, just like the last time. We said fine, but once again we were told at breakfast that it wasn't covered. Very mediocre food ...rubbery croissant that was obviously reheated in a microwave and my husband... More 

Was this review helpful? Yes 1
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you for your comment regarding your recent stay. Please accept my apology for the series of issues that were associated with your stay. We strive to provide the best possible service to all our guests. I have shared your comments with our staff and we will ensure that all of these issues are corrected. Thank you again for sharing... More 

Atlanta
Top Contributor
58 reviews 58 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 24, 2015

This was a typical courtyard. It is currently undergoing renovations, so a breakfast wasn't available nor was the fitness center. I would recommend going here after renovations are completed. Plenty of food options nearby, and somewhat convenient to the airport.

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you for your comments regarding your October 2014 visit to our hotel. As of January 2015, we have completed our renovation of both guest rooms and public spaces. Hopefully, you will get an opportunity to stay again and experience our brand new property! More 

Ponte Vedra Beach, FL
Top Contributor
67 reviews 67 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 19, 2015

As my wife and I missed our connecting flight through DFW, being Marriott Members we went through Marriott.com for a Marriott that was close to the airport and made an immediate reservation online. Marriott's website showed this property to be 6.7 miles from the airport. We contacted the hotel in the hopes of getting a shuttle but were informed the... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you for your comments regarding your visit stay. I have shared your comments with our staff and we are glad that you had a pleasant stay. We are about 15 minutes from the airport, without traffic, and the commute can be extended during rush hour. Hopefully, you will have an opportunity to return to stay with us during a... More 

Schaumburg, Illinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 4, 2015

I had stayed at this property a few times in the past since my company has a negotiated rate there. Since my last visit, the hotel has gone through a much needed update. Not only do they have a renovated lobby and bistro, there is an outdoor fire pit and seating. One of the days I stayed it was in... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you very much for the outstanding comments you have about our newly renovated properly. We hope that when you travel into the area again, you will stay with us. More 

Winter Park, Florida
Top Contributor
66 reviews 66 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 13, 2015

Usually when I am in Fort Worth I stay in the West 7th ave area or the Worthington downtown. This time I needed to be by the airport and the Marriot was full. I have never stayed in Bedford before. I am required to use gov't per diem rates when I travel and t his hotel was below rate...something that... More 

Was this review helpful? Yes
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

We are delighted that your recent stay at our newly renovated hotel was a success. We look forward to having you visit us again very soon. More 

College Station, Texas
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 5, 2015

The hotel was what I expected and was chosen because of its location and road access. Upon afternoon check-in the service was great. The gentleman on duty in the early AM was definitely not personable! I was told upon check-in that breakfast was served at 6:00 AM; unfortunately, it begins at 6:30 AM. When I approached the gentleman on duty,... More 

Was this review helpful? Yes 1
cheriflores, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Thank you for your comments regarding your recent stay. Please accept my apologies that our guest service was not up to standard. We are striving continuously to improve our service and I have shared your comments with our entire stay. We hope that you will give us another opportunity to serve you in the future. More 

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