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All 9 Bedford hotels

Courtyard Dallas DFW Airport West/Bedford

3.0 of 5 Hotel   |   2201 Airport Freeway, Bedford, TX 76021
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Ranked #4 of 9 Hotels in Bedford
A recent review
5 of 5 stars Reviewed September 2, 2014
Piper R Bethany, Oklahoma, United States
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67 reviews from our community

Traveler rating
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    15
    3
    6
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15
3
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34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Our youth group was debating between 3 hotels nearby Arlington Hoop It Up event. The group sales manager for this hotel stated that they would beat our lowest rate and that this rate would include breakfast. Once we had signed the agreement and then showed up to check in we were informed there was "an extra fee" for breakfast. When... More

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Phoenix, Arizona
1 review
1 of 5 stars Reviewed September 15, 2014

The hotel was under construction when I stayed there, so I could understand that the stain on the bedspread, poorly designed room setup (bed did not face the TV), and general "motel" feeling would be improved following the completion of the renovation. Besides that, the rooms on the first floor faced out to the parking lot with a sliding glass... More

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Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Jenny, Thank you for taking the time to review our hotel. I am so sorry you did not see a great example of customer service during your stay. It is true, because we do have many rooms out for construction that at the time of your arrival we did not have rooms to more that day and often rooms do... More

Bethany, Oklahoma, United States
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

This hotel is in the process of renovation, so the lobby is not there. That was the only problem we had, and it's not even worth complaining about. Since the breakfast area is being renovated, too, they offered us a free breakfast---not a usual thing with Courtyard Hotels. Clean and comfortable, with a relaxing outdoor pool area.

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Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Piper: Thank you so much for being a good sport during our renovation. We know that can be tough on travelers and we do try to in some way make up by offering a complimentary hot breakfast. We are almost done and this weekend will have some brand new renovated rooms for our guests! We hope you can come back... More

Salt Lake City, Utah
Contributor
17 reviews 17 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 21, 2014

OK - I can understand that a hotel property may want to stay open for business during a renovation - but, jeepers, as a guest I certainly expect to know that up front! This hotel has no lobby - at all. Completely closed off for a major renovation. You "check-in" through a side door. The check-in clerk was a bit... More

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Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Dear Rihannasu: Thank you for taking the time to review our hotel. Yes, unfortunately the nature of our business does require at times some inconveniences in order to bring our guest the latest and greatest product. I sincerely apologize you did not get any forewarning about our renovation, we do make every effort to let our guests know what is... More

Pearland, Texas
Contributor
16 reviews 16 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

I thought this was a nice place. It is a place especially for flight crews and weekday travelers to find a good piece of serenity without the hustle and bustle if that is what you want. It can be tricky to get to because of the construction going on in the area but it is worth the while to enjoy... More

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Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Dear Htowntravelors: Thank you so much for taking the time to review our hotel. I am very glad you were able to get a good nights rest while staying with us! We hope to see you again in the near future! Kind Regards, Janet More

Lagos State, Nigeria
1 review
4 of 5 stars Reviewed August 18, 2014

I spent 7 nights and the warm attitude of the staff was impressive, always willing to go the extra mile to make one's stay comfortable. I had no issues with my room throughout my stay. I encourage the staff to keep up their warm attitude.

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Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Nwanguma: Thank you for the nice comments about our staff! I am very glad you felt comfortable in our hotel during your long stay. Kind Regards, Janet More

Nashville, Tennessee, United States
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 5, 2014

My husband, son and I stayed one night here after driving to Dallas from Nashville in a moving truck. Needless to say, we were all exhausted and the bed was super comfortable for a great night's sleep. Our stay was very short, arriving late Sat night and checking out Sunday am, but the hotel was clean, the bathroom size was... More

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Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Julie, Thank you for taking the time to review our hotel. I am so glad you found our hotel comfortable and you had a nice stay. We are hoping road construction is almost over so that getting to our hotel will be more manageable in the future. Thank you again for your review! I hope you made it safely to... More

Las Vegas, NV
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed here for 3 nights. The rooms were clean and comfortable. Plenty of outlets throughout room. Had little courtyards/balconies outside that were very nice. Air conditioner worked well. The staff was extremely nice. There were a few little things that could be improved upon: Showers didn't didn't drain well, elevators were not convenient if you stayed on upper levels.... More

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Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Lleane: Thank you for reviewing our property. I am glad that your stay was comfortable and that staff was able to address some of the issues that you had during your stay. We are under renovation and with that we will have different breakfast options as well as a more aptly situated elevator. Come back and see us when you... More

Bermuda
1 review
4 of 5 stars Reviewed August 1, 2014 via mobile

Staying at a hotel for 2.5 weeks is no fun especially when engaged in a rigorous training program. The staff there were extremely accommodating and friendly. Their genuine concern for my comfort and convenience was felt from the shuttle drivers to the desk agents and housekeeping staff. When passing through Dallas, I would say stay there and get more bang... More

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Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Dear Highflya, Thank you so much for your kind remarks about our property. I hope if you are in the DFW area again that you are able to stay with us! Kind Regards, Janet More

Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 29, 2014

Good: Very nice staff, lots of outlets in the room, great iron, good air conditioning, comfortable bed. Missed Opportunities: Property dated. No restaurant. Elevator LONG way from lobby (don't stay on 2-3 floors unless you are near the elevator... there is a renovation under way, but it's not far along), stairs poorly marked (so you can walk a long way... More

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Janet F, General Manager at Courtyard Dallas DFW Airport West/Bedford, responded to this review

Dear Robert W, Thank you for taking the time to review our property. Yes, our renovation is underway and we will be happy to have the latest room package and Bistro concept to Bedford! Our renovation will be fully operational at the end of September and would love for you to come back and try us again and hopefully have... More

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Additional Information about Courtyard Dallas DFW Airport West/Bedford

Address: 2201 Airport Freeway, Bedford, TX 76021
Location: United States > Texas > Bedford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Dallas DFW Airport West/Bedford 3*
Number of rooms: 145
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Also Known As:
Courtyard Bedford
Bedford Marriott
Bedford Courtyard

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