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Holiday Inn Bedford DFW Airport Area West

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3005 Airport Freeway, Bedford, TX 76021 (Formerly Bedford Plaza Hotel)
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Holiday Inn Bedford DFW Airport Area West
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131 Reviews from our TripAdvisor Community

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Norwood, Colorado
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 4, 2016

Stayed here for 3 nights during New Years. The 24 hour shuttle was great after a night out! Had some frustration with the keys. They would lose their programming and would have to go back and get them reprogrammed multiple times. It is a an average hotel, not fancy, but clean. One thing that was disappointing when we went down... More 

Helpful?
Thank Andrea G
YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Andrea, Thank you for taking the time to write a thorough review of our hotel. I appreciate your feedback, and I'm glad to hear that you enjoyed your stay. I hope you'll keep us in mind the next time you are looking for a hotel in the area. Happy new year! Sincerely, Mike Owen General Manager More 

Mesquite
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 1, 2016

....we had an overnight stay here on New Years Eve, to prevent the long drive home,after a night of celebrating. The room was nice,clean,comfortable & quiet. The staff was great, all of them !!! There was an issue with they keys, angry travelers, but everyone kept everything under control. The hotel also offers a restaurant & bar. We would definitely... More 

Helpful?
Thank Edwin R
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Edwin, Thank you for your 5 star review! I'm glad to hear that you enjoyed your stay with us on New Years Eve, and I hope we'll have the opportunity to host you again in the future. I'll make sure to pass your compliments on to the Holiday Inn staff; I know they'll be glad to hear them. Sincerely,... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed December 16, 2015 via mobile

This was my first time at this hotel. I enjoyed my experience very much. The hotel was very clean. Browyn is the best! She was very personal and an excellent server! If you go to the bar during the week make sure you get to know her because she is great.

Helpful?
Thank pwilhelm90
YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Pwilhelm90, Thank you for taking the time to write such a kind review about your stay at our hotel. You mentioned it was your first time staying with us- I hope that it was the first of many! We value your business and would be honored to serve you again in the future. PS- I'll make sure to pass... More 

Houston, Texas
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Hey YALL If Your near DFW Airport Bedford Holiday Inn is the place to stay, the room rates are real reasonable for a full service Hotel this close to the Airport ,, and a Great Staff of people the G.M.has chosen.I highly recomend this Hotel, But You gotta check out the Gusher! I guarantee You the best Greeting and service,... More 

Helpful?
Thank rnmsn
YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Rnmsn, Thank you for the great review about your stay at our hotel! We work hard to please our guests, so it's nice to hear when we're doing a good job. I'll make sure to pass your compliments on to Bronwyn, as I'm sure she'll be glad to her them. Please keep us in mind the next time you're... More 

Ardmore, Oklahoma
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 10, 2015

Was a little worried because this is an airport hotel but turned out to be just fine. Room was bathroom were clean. Bed was very comfortable. They offer free breakfast and happy hour drink specials. Would definitely stay here again.

Helpful?
Thank Shelly W
YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Shelly, 5 stars! Thank you for the awesome review! I'm glad to hear that your room was clean and comfortable and that we've earned your return business. We hope to serve you again soon. Sincerely, Mike Owen General Manager More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 2, 2015 via mobile

Stayed here on many occasions. Close to the airport, easy to find & typical Holiday Inn priced. Staff are OK & there is usually some life in the bar/restaurant. In this respect, it ticks all the boxes. It is however very "Holiday Inn" & lacks any character or homeliness. The rooms are clean but utilitarian. OK, it's not that bad... More 

Helpful?
Thank John T
YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello John, Thank you for taking the time to write an honest review about your experience at our hotel. I'm glad to hear that we've earned your return business, and look forward to serving you the next time you're in town. We'll make sure to have quesadillas ready on the menu! Sincerely, Mike Owen General Manager More 

Texas, United States
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed November 29, 2015

We got our room with IHG points so we could attend an event nearby. The location was perfect for our plans, the room was clean and the heater worked. The only issue we had was the the first room had a leak in the ceiling (top floor room and it had been raining for 3 days). The front desk was... More 

Helpful?
Thank Steven B
YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Steve, Thank you for taking the time to write a detailed review about your stay. I genuinely appreciate your feedback, and I will use it to continue to make improvements to the hotel. Even though you ran into a few issues, I'm glad to hear that you were still pleased with our staff and the customer service you received.... More 

Trenton, New Jersey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 10, 2015

Would definitely consider staying here if/when we go back to Dallas. Pros: Close to airport, complimentary 24-hour a day shuttle to and from airport, walking distance to a few restaurants, free wifi, courteous and friendly staff (especially Jack, Robert and Jorden), sufficient restaurant with morning and evening/night hours, You can opt out of housekeeping I'm exchange for a $5 per... More 

Helpful?
Thank Rachel G
YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Rachel, Thank you for writing a review about your experience at our hotel. I'm glad to hear that you enjoyed your stay and that we've earned your return business and recommendation. I will make sure to pass your compliments on to Jack, Robert and Jordan. Best wishes until the next time we see you. Sincerely, Mike Owen General Manager More 

Dallas, Texas
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 1, 2015 via mobile

Wonderful hotel. Centrally located and convenient to everything. Big rooms, very clean and extremely friendly staff. Our room didn't have a view, but I was extremely happy with the price we paid for the room. Perfect place to stay for a weekend

Helpful?
Thank kikitup
YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Kikitup, Thank you for your 5 star review! Convenient, clean and friendly staff- three compliments I love to hear! Thank you for choosing to stay at our hotel and for taking the time to send us your feedback about your stay. Keep us in mind the next time you're traveling through DFW. Sincerely, Mike Owen General Manager More 

Birmingham, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 13, 2015 via mobile

Staff are friendly , reception and free shuttle. Hotel needs abit updating. Room are not 100% cleaned. We found it very dusty for our stay. Not far from airport. There's not a lot near by. There are some restaurants which free shuttle can take you and 1 shopping mall shuttle also take you there.

Helpful?
1 Thank Melissa M
YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Melissa, Thank you for taking the time to write an honest review about your stay at our hotel. I'm glad to hear that you enjoyed our friendly staff, our free shuttle amenity, and location. Meanwhile, I appreciate your feedback about the cleanliness of your room. I hope you enjoyed your time in DFW; please keep us in mind if... More 

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