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Holiday Inn Bedford DFW Airport Area West

3.0 of 5
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3005 Airport Freeway, Bedford, TX 76012 (Formerly Bedford Plaza Hotel)
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Holiday Inn Bedford DFW Airport Area West
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Ranked #5 of 9 Hotels in Bedford
A recent review
5 of 5 stars reviewed 2 days ago
Muhammad M Bedford, Texas
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88 reviews from our community

Traveler rating
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    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bedford, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Well guys its my 1st visit to USA and i think I am the lucky one to get checked in in the holiday inn. Starting from the services from the front desk they people like to feel me that i am living in dreams and for this i am specially thankfull to miss Angela and i must say that she... More 

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New York City, New York
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I normally stay at HI hotels but it's always hit and miss with the group. This is a very new hotel so very little wear and tear. Also, a lot of nice restaurants nearby. Furthermore, shuttle is provided to and from airport. Finally, rooms are nicely appointed.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the holiday inn Bedford in euless Texas For two weeks.The front desk made it feel like home and made my experience extremely enjoyable. Angela Morris and Candance walker showed me the sights and everything enjoyable nearby. Not only did they tell me about what was cool near by they also offered me a shuttle to anything nearby... More 

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YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello John, 5 stars! Thanks for the great review. It sounds like you were well taken care of by our staff, and I am glad to hear it. We pride ourselves on our customer service, especially to our guests who stay with us for an extended period of time. Traveling for work can be challenging, but we do our best... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed in this holiday inn for two weeks and overall the service was not bad. The rooms were all similar and my coworkers and I really enjoyed the service the front desk provided, the made it feel like home away from home. Specifically Angela and Candace at the front desk provided superb couteousy and empathy anytime you spoke to... More 

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YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Marcus, Thank you for taking the time to write a review. We're grateful for your business and for your feedback. We work hard to please our customers, and it is nice to know when we're doing a good job! Please keep us in mind for your next trip to Dallas. Sincerely, Mike Owen General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at holiday inn bedford for almost two weeks and I was amazed by the service I received by the hotel front desk staff that I had to go and ask for there names so I can write a review because they made my stay awesome. Candice Walker and Angela Morris are the most friendliest people I have ever... More 

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YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Steven, Thank you for your awesome review! It was our honor to host you, and I am glad we made you feel at home. You're right, Candice and Angela are great, and I'll make sure they hear your compliments. We hope to serve you again the next time you're in DFW. Sincerely, Mike Owen General Manager More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed at this Holiday Inn for two weeks from feb 22 to March 7th. Rooms are spacious and they partake in a conserve drive to be green. This means that if you hang the conserve sign (usually left by the tv) on your door you get a $5.00 voucher to spend at the bistro (comes in handy :)) on... More 

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YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello A-nissy D, Thank you for your kind review. I am glad to hear that you took advantage of our green program; thank you for helping us stay environmentally conscious! I will make sure to pass your compliments on to our staff members you mentioned, because I know they will appreciate the encouragement! Overall, it sounds like you thoroughly enjoyed... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Nice and friendly staff does a great job getting us to and from the airport. Also, takes us to and from our training facilities fast! Thanks "Sailor Dave" for being ahead of schedule for our pick up. The hotel restaurant is very good and reasonably priced. Rooms are clean and comfortable with amenities that include a mini fridge and microwave.

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YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Roberto, Thank you for your awesome review! I am sure Dave will be grateful for your compliments, so I'll make sure to pass them along to him. I know traveling for work can be challenging at times, but we do our best to make our hotel a home-away-from-home oasis for all of our guests. Best wishes until the next... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I stayed at the hotel for almost 2 weeks and it was a great stay. The entire staff was amiable, especially Chris, who was very accomodating to our 2yr old daughter. We were extremely pleased with the shuttle service, the restaurant, and especially the "Conserve to Save" Program.

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YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Tyrone, Thank you so much for your kind review. It is so encouraging to see the words "Closest thing to home" at the top of our TripAdvisor page; to me, that is the ultimate compliment. It was our pleasure to host you and your family, and we hope to serve you again in the future. Best wishes until the... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stay at this hotel every week for business. The hotel and the rooms are clean and comfortable. The restaurant and bar staff are great. Now the afternoon/night front desk staff and the drivers need some work. Several times I have finished up my day at work and called for the shuttle van and waited about 30-40 minutes only to... More 

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YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Angelsfan66, Thank you for taking the time to write a review. I am grateful for your loyalty to our hotel, and I value your feedback. Please know that I understand your frustrations; we are actively working on improving our complimentary shuttle service so we can better serve you and all of our other guests. We value your business, and... More 

Rio de Janeiro, RJ
Top Contributor
139 reviews 139 reviews
26 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this property from 02/28-03/02. The last time I stayed at this hotel was about 25 years ago. We were greeted by front desk employee Demarcus and he was very polite and efficient. Other employees that deserve congratulations were Sarai (front desk), Carmen (restaurant) and three van drivers (Dean, Jack and the guy from Leon, México). Since we... More 

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YourGenManager, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello 7727, Thank you for taking the time to write a review. I will make sure to pass on your compliments to Demarcus, Sarai, Carmen, and our van drivers. Please know that we are currently working on improving our WIFI connection to better serve you and all of our other guests. I appreciate your continued loyalty to our hotel and... More 

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