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All 9 Bedford hotels

Holiday Inn Bedford DFW Airport Area West

3.0 of 5 Hotel   |   3005 Airport Freeway, Bedford, TX 76012 (Formerly Bedford Plaza Hotel)
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Ranked #5 of 9 hotels in Bedford
A recent review
3 of 5 stars reviewed 5 days ago
Casper H Phoenix, Arizona, United States
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30 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Phoenix, Arizona, United States
Top Contributor
72 reviews 72 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Front desk agent couldn't get a proper key to function - had to return to the front desk twice to get the key card to work. The restaurant wait staff were slow and inattentive at best. My burger didn't come with any of the items it said on the menu, and the wait staff never even came to check on... More

Was this review helpful? Yes
Scottsdale, Arizona
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Room was nice and clean,nice bathroom amenities , quiet, front desk staff Bobbie Jo , and Mackenzie were exceptional representatives of the hotel. Fitness room was ok, bar was small but nice , bartender very friendly, food pretty good. Pool was nice. Towels clean and soft. Airport transportation was swift and reliable.

Was this review helpful? Yes
Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Hboss1225, I have read through your review, and I would like to thank you for your kind compliments. I am glad we were able to meet your needs while you traveled through DFW. Please keep us in mind the next time you come through town. We are grateful for your business. Sincerely, Richard Chanofsky General Manager More

Tirana, Albania
Top Contributor
57 reviews 57 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Overall, a decent stay. The location is terrific. Clean. Quiet. Friendly service. And, comfortable beds. But, the rooms were nothing spectacular. I was expecting something a wee bit bigger. And, our view? A wall. The elevator was extremely slow. It was quicker to take the stairs. The internet wi-fi coverage was less than adequate, sometimes with little or no reception... More

Was this review helpful? Yes
Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello GBDILL, Thank you for staying at our hotel and for taking the time to write a thorough review. I'm glad you enjoyed the comforts of your room, but I understand your frustrations about the WiFi. Please know that we are actively working on enhancing our WiFi, and I am confident that the issue will be resolved before you visit... More

Midland, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is awesome!!! Everyone was very welcoming. Bronwyn Jackson was great. She is very friendly. Richard (mgr) Was great also. Very nice and welcoming. I didn't get everyone's name but the girl at the front desk when I checked in on Aug 14th was so friendly and welcoming. The waitress in the bar came around to make sure no... More

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Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Bwatkins2014, 5 stars! Awesome! I am glad to hear you thoroughly enjoyed your stay at our hotel. It was a pleasure serving you. We work hard to please our guests, so it is nice to know when we are doing a good job. Thank you for taking the time to write a review and share your feedback with our... More

1 review
5 of 5 stars Reviewed 2 weeks ago

The facilities are great. Up-to-date, and comfortable. The service from the staff was exceptional; they were all very professional, and friendly. I felt like a VIP. The food quality in the restaurant was unexpected for a Holiday Inn. They have a real chef on staff! I travel frequently for work and often stay in a variety of different types of... More

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Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Cassie, I am thrilled to hear that you enjoyed your stay at our hotel. We strive to please all of our guests, and it is nice to know when we are doing a good job. Our chef is very talented and his food is wonderful, just as you mentioned. I'll make sure to pass your compliments along to him.... More

Houston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I recently had a flight canceled which really ticked me off and I didn't think my day could get better but was quite surprised whenever I stayed at this hotel. American Airlines set me up to stay at the Holiday Inn Bedford which I was happy to hear because I really do enjoy this chain of hotels. After I grabbed... More

Was this review helpful? Yes 1
Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello WillFloyd, I am glad we were able to turn your day around in the midst of a bad travel day. I know DFW can be overwhelming and flight delays are frustrating, but I am glad American Airlines sent you to our hotel so we could help you. I will make sure to pass your compliments along to Ben; I'm... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Arrived late in the evening after a long drive from Houston. Unloaded the car and was happy to see Bobbie and Sarai (sp?) waiting to help us out. With less than 5 mintutes, we had the key to our room and we were ready for bed. Called down and Bobbie help us out again with some towels and a extra... More

Was this review helpful? Yes
Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Brian, Bobbie and Sarai are excellent members of our team, and I am glad to hear they were able to accommodate your needs during your stay at our hotel. It is always great to know when we are providing outstanding customer service. Thank you for the compliment. I will keep your other comments in mind as we are always... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Ben came to airport an picked me up after our flight was canceled. He drives the shuttle van. Nicest person in Texas i would say.. He will take you anywhere near the holiday inn to help you or get what you need.. It's worth staying here just to be treated like family. People like Ben make an not do great... More

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Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello ftwlogistics, I am thrilled to hear that you enjoyed your stay at our hotel. I will make sure to pass along your compliments to Ben; I'm sure he will be glad to hear them. We hope to host you again soon. Sincerely, Richard Chanofsky General Manager More

Belton, Texas
Top Contributor
50 reviews 50 reviews
38 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have reviewed this hotel in the past and stayed multiple times last year and had good experiences. This was my first time back in a long time and it will be my last time back. I checked in as a solo traveler and was given a double room. I asked about the possibility of a king but the women... More

Was this review helpful? Yes
Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Lex682, I know you have a choice when booking hotels in our area and I would like to thank you for choosing the Holiday Inn. I appreciate your honest review and will absolutely address these issues right away with the housekeeping department. Meanwhile, I would like for you to know that this is not acceptable in my book either.... More

Travelers are raving about these Bedford hotels

Bedford, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

I travel for work and stay in hotels 2-3 nights a week. I normally stay in Dallas but had to be in Bedford early morning, so gave it a try. The hotel itself was not bad....but I have never in my entire life had such a bad customer service experience as I did at this hotel. I called the front... More

Was this review helpful? Yes
Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Chad, I am grateful that I had a chance to speak with you on the phone about this important issue. I would like to reiterate the fact that your experience at our hotel is not acceptable on any level. Upon learning about the incident, I took immediate action to correct the situation. Please know that was an isolated incident... More

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Additional Information about Holiday Inn Bedford DFW Airport Area West

Address: 3005 Airport Freeway, Bedford, TX 76012 (Formerly Bedford Plaza Hotel)
Phone Number:
Location: United States > Texas > Bedford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Bedford DFW Airport Area West 3*
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Also Known As:
Holiday Inn Bedford Dfw Airport West Hotel Bedford
Super 8 Bedford

25 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The new Holiday Inn Hotel Bedford DFW Airport Area is located five miles from DFW Airport and provides complimentary shuttle service from 6am - 10pm 7 days a week to and from DFW Airport. We also shuttle guests within a five mile radius from the hotel to the local restaurants, shopping and other attractions. We have a full service restaurant, Blue Bonnet Bistro, that currently serves chef prepared breakfast and dinner. Our Gusher's Bar and Patio serves appetizers and cocktails. The hotel is centrally located between Dallas and Ft. Worth, on TX 183/Airport Freeway, connecting the two cities. American Airlines Conference Center is less than 2 miles away from the hotel. All guestrooms have coffee makers, irons and ironing boards, hair dryers, alarm clock/radio and complimentary high speed wired and wireless Internet access and outdoor swimming pool. Meeting space totals over 5,000sq. ft. The hotel has health facilities on property, 24 hour fitness, as well as nearby. The Holiday Inn Hotel Bedford DFW Airport Area is convenient to local shopping malls and restaurants within 5 miles. Easy access to Irving, Grand Prairie, Hurst, Euless, Bedford, North Richland Hills, Colleyville, Wautauga, Richland Hills and Las Colinas. Local area attractions include: Grapevine Mills Outlet Mall, Cowboy Stadium, Texas Motor Speedway, Six Flags, Stockyards of Fort Worth, Bass Hall, Ameriquest Field, Bass Pro Shops Outdoor World, Lone Star Park (horse racing in Grand Prairie), the Fort Worth Zoo, American Airlines Center, the West End and Sundance Square. For the business traveler, we are close to American Airlines Training Center, General Motors Flight Safety, Simuflite, Bell Helicopter ADP and Harris Methodist/HEB Hospital. We look forward to welcoming you at the brand new Holiday Inn Hotel Bedford DFW Area. ... more   less 
Number of rooms
243

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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