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All 9 Bedford hotels

Holiday Inn Bedford DFW Airport Area West

3.0 of 5 Hotel   |   3005 Airport Freeway, Bedford, TX 76012 (Formerly Bedford Plaza Hotel)
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Ranked #5 of 9 Hotels in Bedford
A recent review
4 of 5 stars reviewed yesterday
raff622 Los Angeles
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58 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Top Contributor
88 reviews 88 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

Kudos to American Airlines for this one. Would have never stayed here if it weren't for an irrop on the Tuesday before Thanksgiving Our flight had a mechanical at DCA, (we had to fly Tuesday, there would be bad weather here on wednesday) so we would of course miss our connection. AA covered everything....but this isn't about them. During our... More 

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St. Louis, MO
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

I only stayed for a weekend but my stay was lovely. The check in was ok, staff was visibly busy so they weren't exceptionally courteous. The room was nice, clean, and bed comfortable. The Bathroom was well stocked and clean, only suggestion would be to either clean coffee maker better or get a small keurig for the rooms. (old coffee... More 

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Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello NRLove, Thank you for choosing to stay at our hotel and for taking the time to write a review. We take your comments seriously when trying to find new ways to improve our hotel, so thank you for your valuable feedback. Even though there were a few customer service issues, I'm glad to hear that you still enjoyed your... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this location due to a cancelled flight at DFW. Hotel Shuttle delay was terrible but the condition of the hotel made up for it. Had dinner in the restaurant and was fortunate to have Angie T. wait on us. Excellent service, excellent restaurant and excellent food. Highly recommend the hotel to stay and if you go to the... More 

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Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Bruce, I know cancelled flights and long travel days are stressful, so I am glad to hear that we were able to provide a nice haven while you were stuck in DFW for the night. I'm happy to hear that you enjoyed your meal in our restaurant, and I will be sure to pass your compliments on to Angie.... More 

Austin, TX
Top Contributor
109 reviews 109 reviews
48 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

This HI, although located on the highway, has done a good job of noise cancellation. Without opening my door, I would think I was the only person in the hotel. I don't hear neighbors, excessive street noise, or someone above or below showering... the room is spacious (a king) and plenty of room to exercise in (floor exercises) without feeling... More 

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Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Mary, Thank you for taking the time to write a review. We know the importance of a comfortable, quiet hotel room, so we try to provide the best atmosphere we can for our guests, like yourself. I am happy to hear that you were pleased with your room, and your overall stay at our hotel. We are grateful for... More 

Hurst, Texas
Top Contributor
151 reviews 151 reviews
59 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 1 week ago

I bought 4 room nights from this inn over the Thanksgiving holidays for my family. Since I live in the neighborhood, it wouldn’t make sense for me to stay there. But, I did get to view the condition of the rooms, and the property, as I have done many times before. When a hotel building ages out, it’s sort of... More 

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Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Arnold, Thank you for taking the time to write a thorough review of our hotel. I appreciate your compliments on our renovations and am grateful for your loyalty throughout the years. Please know that we're here to stay, so you can always count on having a comfortable, clean Holiday Inn for your friends and family to stay at when... More 

Hurst, Texas
2 reviews
4 of 5 stars Reviewed November 3, 2014

We used this property as a host hotel for a young adult conference. Perfectly located near the church where we had our event. The group sales office (Jennifer) was great to work with and our event's housing worked out great. The property was flexible and helped our group feel welcomed and comfortable! The hotel is located near the airport and... More 

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Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello HotelSnob2014, I am thrilled to hear that you and your group had a great experience at our hotel. It was our honor to serve you, and I hope we get the chance to do so again in the future. Also, thank you for the kind compliments; we work hard to go above and beyond our guests' expectations, and it... More 

1 review
5 of 5 stars Reviewed October 30, 2014 via mobile

the rooms right now I can let the customer service was great Chris at the front desk awesome customer sales rep. The drinks that were at the bar with delicious and the Bartender was extremely nice and professional all in all I have to say I'm very pleased with the service Holiday Inn has came along way.

Was this review helpful? Yes
Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Marcmill89, Thank you for staying at our hotel, and thank you for writing a review. I appreciate your kind words and will make sure I pass your compliments on to the rest of the staff. I hope we have the opportunity to host you again soon. Sincerely, Richard Chanofsky General Manager More 

North Brunswick, New Jersey
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 28, 2014

Shuttle runs to/from the DFW airport, 10-15 minute drive. For shuttle pick up from terminal C24, make a right out of baggage claim and walk to the very end. Stand under the grey Courtesy ride sign. Signs for hotel pick up is poor at that airport. Front desk people are very pleasant and helpful, especially with the WIFI which i... More 

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Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Dale, Thank you for your thorough review. I am glad to hear that you enjoyed your stay at our hotel and that we have earned your return business. We work hard to please our guests, and it is nice to know when we are doing a good job. Please know that we value your feedback and will keep it... More 

1 review
5 of 5 stars Reviewed October 23, 2014 via mobile

Stayed over a weekend. Staff was great, especially mackenzie and jennifer. They went out of there way to make sure we had the directions we needed, always had a smile for us and remembered our names. Great hotel

Was this review helpful? Yes
Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello sully2989, Thank you for taking the time to write a kind review! I am glad to hear that our staff exceeded your expectations and that you enjoyed your time in DFW. I will make sure to pass your compliments along to Mackenzie and Jennifer. Meanwhile, I hope you will make plans to come stay with us again soon! Sincerely,... More 

1 review
4 of 5 stars Reviewed October 20, 2014

I visited the hotel mid October 2014. I'm familiar with the holiday Inn brand and wasn't expecting a whole lot as in the past the service has been mediocre st other locations. The shuttle bus takes a VERY long time to pick you up as it tends to only leave on the hour. The front desk told me it would... More 

Was this review helpful? Yes
Meredith R, Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Adam, Thank you for your thorough review. I appreciate your kind words, as well as your honest feedback. Because of your review I'm able to make specific notes about where we need to improve before your next stay. I am confident that you will have a great experience the next time you stay with us. Best wishes, until then.... More 

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Additional Information about Holiday Inn Bedford DFW Airport Area West

Address: 3005 Airport Freeway, Bedford, TX 76012 (Formerly Bedford Plaza Hotel)
Phone Number:
Location: United States > Texas > Bedford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Bedford DFW Airport Area West 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Bedford Dfw Airport West Hotel Bedford
Super 8 Bedford

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