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TownePlace Suites Dallas Bedford

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2301 Plaza Parkway, Bedford, TX 76021
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TownePlace Suites Dallas Bedford
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TownePlace Suites Dallas Bedford
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TownePlace Suites Dallas Bedford
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65 reviews from our community

Traveler rating
    31
    15
    13
    4
    2
See reviews for
17
7
5
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochester, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself was avg at best. The rooms weren't designed that well and nothing really stood out about the place. The employees however were very friendly and went out of their way to try and compensate me for an issue they had with the TVs in the fitness center. I would consider staying here again simply because of the... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Dallas Bedford, responded to this review

Dear Sean C, Thank you for reviewing your stay at the TownePlace Suites Dallas Bedford. I'm glad to hear that our friendly staff helped resolve an issue you had. I do apologize that our rooms did not meet your expectations. We appreciate your feedback and hope to have another chance to earn your business. Sincerely, Mike T. General Manager More 

Euless, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at TownePlace for 3 weeks while my home was being repaired. If you have to be away from home under my circumstances I could have not picked a better place to stay. The management to the staff have been wonderful. Everyone has gone out of their way to make my stay enjoyable. I feel that I have made... More 

Was this review helpful? Yes
BedfordTownePlace, General Manager at TownePlace Suites Dallas Bedford, responded to this review

We are very delighted to know that we were able to make you feel at home. I greatly appreciate you taking the time to let us know how much you enjoyed your stay. Feel free to stop by anytime and visit. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

I stayed at Townplace Suites in Bedford, TX for several days. Great location, close to the airport, restaurants and shopping. Very comfortable bed, I actually slept better while I was there than I have in months. Room was exceptionally clean, spacious and quite. Enjoyed breakfast every morning, plenty of variety. Very polite staff that go out of their way to... More 

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BedfordTownePlace, General Manager at TownePlace Suites Dallas Bedford, responded to this review

It is a pleasure to know how much you enjoyed your stay. We strive to ensure all our guests feel like they are at home. Thank you again for allowing the Bedford TownePlace Suites to be your home away from home. More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 17, 2015

1. Zero upgrade on room for platinum members 2. Business center computer doesn't work 3. Printer doesn't print 4. Breakfast is sub par I was very excited to book and stay here at the town place suites as it seemed nice to have a kitchen etc. I was surprised to see an empty parking no upgraded room for the 21... More 

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TMIHospitality, Manager at TownePlace Suites Dallas Bedford, responded to this review

Dear Josh A, Thank you for taking the time to review your stay at the TownePlace Suites Dallas Bedford and for being a loyal Marriott customer. I do apologize for the disappointment in not receiving an upgrade. Please know, that they can only be given when they are available, and during a longer stay like yours, it is very difficult... More 

Detroit, Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2015

Very nice all suites hotel and a short drive from the airport. The room was clean and we liked the idea of having a full size refrigerator, microwave and cook top. The workout room was small, only three machines. The hotel is conveniently located next to a restaurant and a bank. There were more restaurants and stores walking distance away.... More 

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BedfordTownePlace, General Manager at TownePlace Suites Dallas Bedford, responded to this review

Thank you for taking the time to comment on how much you enjoyed your stay at the Marriott Bedford TownePlace Suites. It was our pleasure to have you as our guest and I hope if your travels bring you back to the Bedford area again that you would consider the TownePlace Suites for your lodging needs. Sincerely, Mike More 

Texas
Top Contributor
153 reviews 153 reviews
46 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed January 27, 2015 via mobile

Nice place to lay up while waiting for the next day's flight. Reasonably priced with clean rooms. The hotel shows a little age but is maintained well. No frills breakfast that's easy to pass up unless your budget tells you otherwise. A definite value compared to hotels closer the DFW.

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Dallas Bedford, responded to this review

Dear Badman525, Thank you for reviewing your stay at the TownePlace Suites Dallas Bedford. I'm glad you found us to be reasonably priced and the cleanliness of your room was satisfactory. However, it is always our goal to impress our guests, and I'm sorry that we came up short. I hope that we can have another opportunity to impress you... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2015

I was so presently surprised with this hotel. I was on my way to Atlanta (from Vancouver, BC) and stopped off here in Dallas for a few days. This hotel allows pets, which I think is great! However, what was even better than that, is that you cannot tell that this hotel allows pets - it was incredibly clean and... More 

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BedfordTownePlace, General Manager at TownePlace Suites Dallas Bedford, responded to this review

We are very delighted to know how much you enjoyed your stay here at our TownePlace Suites in Bedford. We love our pets as much as our guests. If you are in our area again, please bring your pet and they will receive some of our Texas hospitality as well. More 

Bedford, Texas
2 reviews
2 of 5 stars Reviewed January 20, 2015

Housekeeping entered our room even with the do not disturb sign clearly visible on our door, assistant manager told her to go in and lay a "welcome gift" in our room, even though we had already been there 3 days. I was very displeased with the response I received from the assistant manager "well, she did knock and no one... More 

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TMIHospitality, Manager at TownePlace Suites Dallas Bedford, responded to this review

Dear Kimberly W – Thank you for reviewing your recent stay at the TownePlace Suites Dallas Bedford. I want to sincerely apologize for the issue you encountered with our housekeeping staff. I want to assure you that I have addressed your other concerns with our entire staff to be sure situations like yours don’t occur again in the future. I... More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 2, 2015

I stayed at the TownePlace Suites during a week-long training in the area. The check-in process was smooth. Each morning my group was greeted by upbeat employees. The rooms were clean and smell pleasant. When I encountered a problem in my room, Mike Testerman, the General Manager, promptly offered an explanation and solution. When I return to the area, I... More 

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BedfordTownePlace, General Manager at TownePlace Suites Dallas Bedford, responded to this review

Were are delighted to know that you enjoyed your stay while visiting our TownePlace Suites in Bedford. It was our pleasure having you as our guest and I hope your training went well. We try our best to ensure all our guest feel as they are at home. If your travels bring you back to the Bedford area again, I... More 

Top Contributor
108 reviews 108 reviews
27 hotel reviews
223 helpful votes 223 helpful votes
5 of 5 stars Reviewed December 19, 2014

Stayed here during my husband's surgery. Room was spacious and comfortable. Hotel was pet friendly, but did NOT smell like animals or have any negative influences of animals (ha). We took our small, non-shedding dog and felt welcome. Breakfast was ample. Staff was very friendly. If this is any indication of how all Towneplaces are, we'll seek them out in... More 

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BedfordTownePlace, General Manager at TownePlace Suites Dallas Bedford, responded to this review

Very delighted to hear that you enjoyed your stay with us at the Bedford TownePlace Suites by Marriott. I hope your husband recovered from surgery and it was our pleasure to have you stay with us. We look forward to seeing you again whenever you are in the Bedford area. Thank you again from all of the staff of the... More 

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