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SpringHill Suites Houston Baytown

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5169 I-10 East, Baytown, TX 77521
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SpringHill Suites Houston Baytown
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143 Reviews from our TripAdvisor Community

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Traveler rating
    104
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    9
    3
    2
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39
17
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (44)
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Lakeland, Florida
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Yolanda at the front desk took care of getting a different room for us immediately when she recognized the strong chemical smell in our original room. She put us in a new room right away. We enjoyed the indoor pool and the breakfast was very nice. The room is spacious and a good value. We booked ahead and got a... More 

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Singapore, Singapore
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Third time I've stayed here and very much appreciate the large open design of the rooms, including the separate shower/sink and WC rooms, and the way the desk opens up the bedrooms. Complimentary breakfasts on the entrance level always welcomed. I also appreciate that there is no charge for parking. Small pool and hot tube, along with work out area.... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel because it was a halfway point between my daughter's home and the hospital my mom was in. I looked at the reviews on Travel Advisor and because if it's rating chose it. The burn out letters on the sign and a scissor lift at the door should have been my first clue. Or maybe the... More 

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Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Dear Linda W, Thank you for taking the time to share your recent experience at the SpringHill Suites Houston/Baytown with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 5 weeks ago

We were traveling through Teas visiting family and came upon this gem. Our family lives in Crosby, teas but there are no hotels there, so we had to look outside the area. Based on others reviews, we chose to stay here. We couldn't have made a better decision. The staff at the front desk were friendly, helpful and accomodating. We... More 

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Baton Rouge, Louisiana
2 reviews
3 of 5 stars Reviewed July 10, 2015

Good location, nice facilities but my room never cooled down. I left the room after check in and expected the temp to cool down. Got back to the room late to find that it was still uncomfortable. It was too late for me to hassle with maintenance or changing rooms so I tolerated it. Other than that; nice place.

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Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

James R, It’s great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments about the air conditioner with our Engineering team to ensure everything is working properly in our guestrooms. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Respectfully, More 

Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2015

Good location, nice property and comfortable room. The complimentary breakfast has the usual choices and enough variety: hot eggs, bacon, waffles, fruit, breads, muffins, yogurt, cereal and juices. Coffee and ice water are always available, which is nice. I would definitely stay here again.

Was this review helpful? Yes 1
Commack, New York
Level Contributor
138 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 15, 2015

Our family of 4 stayed 1 night at this Springhill suites and everything was great! the location is close to late night restaurants and freeways. There is plenty of free parking. The staff is friendly and helpful! the building/rooms are clean and the breakfast is good and included in the room price which is very reasonable. I would stay again

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015

The overall hotel was awesome. The only issue was noise!! The room above us was very loud! When I told the staff they said I should have called during the night. The beds were amazing! Best night sleep I have had in a hotel!

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Greensburg, Pennsylvania
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 5, 2015

Needed to stay on this side of town for business. Hotel is a typical Springhill Suites. Good place to sleep but not much more. It's in a fairly commercial area with a shopping mall and plenty of chain restaurants nearby.

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review

Hello. Thank you for your recent feedback in regards to your stay with us. We are extremely sorry we did not meet your expectations. We would greatly appreciate any additional feedback you may have. You may contact us at 281-421-1200. More 

Baton Rouge, Louisiana
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015 via mobile

I've come to love SpringHill Suites now that we're a family of 6. All the rooms are suites so you get extra space, which is especially important when you're traveling with preschoolers who need space to run. This hotel is brand new & very modern. Loved the decor & that the toilet was completely separate from the shower/tub. The staff... More 

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