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SpringHill Suites Houston Baytown

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5169 I-10 East, Baytown, TX 77521
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1 room 1 adult
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SpringHill Suites Houston Baytown
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154 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Springhill Suites is a beautiful place to stay. The room was spacious for our family of 6. It was very clean. The beds were very comfortable. Unfortunately I didn't get to eat breakfast so I can not comment on it.

Helpful?
Thank Dawn S
1 review
1 of 5 stars Reviewed 1 week ago

We have the unfortunate pleasure of staying at this hotel about 16 days out of the month thanks to my husbands work. The breakfast is terrible! It is usually cold and there is not much to choose from. The room is only half way clean. The corners of the shower have mold, the curtains, bedskirt, floor,and couch are covered in... More 

Helpful?
Thank Jade L
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Jade L, Thank you for providing feedback on your most recent stay with our property. I apologize that you were disappointed in the service and accommodations provided. Our goal is to always exceed our guests expectations and it doesn't appear in this instance that occurred. Our hotel takes the safety and security of our guests and staff to heart; and... More 

Lafayette, Louisiana
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 26, 2015 via mobile

The property itself looks very nice and clean as did our room; however, there were a few issues that need to be addressed. 1. We quickly realized our wall mounted thermostat wasn't working. We called the front desk and a maintenance worker was sent promptly. He tried to replace it, but wasn't able to get it working so he opened... More 

Helpful?
Thank lil_koala
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Dear Lil_Koala, Thank you for taking the time for writing a response. I apologize for any problems that you encountered. It is never our intention to keep someone in a room that we were aware had problems that could not be solved. Please know that the issues have been addressed with the proper departments. Again, thank you for taking the... More 

Carlsbad, New Mexico
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

It's not as fancy as some hotels, but for the price, this was definitely high end at a great value. The suites were very nice. Beds were comfortable. Rooms modern. My kids said the pool temp was just right. Breakfast was a good offering. Cookies and suckers are a very nice touch. Best of all, service was great. Highly recommended!

Helpful?
Thank TravelFoodBoozeKids
New Orleans, Louisiana
Level Contributor
166 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 12, 2015

This facility is outside of Houston proper but the property is very nice. The front desk staff were friendly and helpful. The rooms were modern and updated. The overall layout was stylish and sleek. It was an excellent stay.

Helpful?
Thank SDWms
Lubbock, Texas
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 27, 2015 via mobile

Great location on I-10. Front desk staff is very friendly and helpful. Rooms are very spacious and well laid out. Excellent work space and those comfy Marriott beds. The bar is an added bonus. As a Platinum member, this is what you expect from a Marriott property.

Helpful?
Thank dehill35
Brazoria, Texas
1 review
1 of 5 stars Reviewed October 3, 2015 via mobile

We had a softball tournament in Baytown and 5 of us decided to book rooms at this hotel. Front desk were really good at check in but on the second night we decided to let our kids swim and order pizza. No where in the pool area does it say no food. Pizza was delivered at front desk and it... More 

Helpful?
Thank Ami F
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Ami F, Thank you for providing feedback on your recent stay. I apologize that your were disappointed with our handling of the pool incident. Our goal is to provide a comfortable, safe and secure environment for all of our guests. After receiving multiple complaints of unattended minors in the pool area, our staff was forced to respond. We unfortunately, cannot... More 

Fort Worth
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 27, 2015

I stay at this location when traveling to Baytown Texas. It's always clean, comfortable and well represented. Staff is always friendly and helpful. It's on my list for return visits and favorite stays in the area. Customer Service is second to none.

Helpful?
Thank Tag G
San Antonio, Texas
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 12, 2015 via mobile

So stopped in late at night to find a nice hotel and a very reasonable price! The only thing negative I notice was a stain on the carpet and a few dust bunnies... This was only because of headstands and push ups they were noticed! I love the separate toilet from the shower great with kids! Hope we can stop... More 

Helpful?
Thank Jennifer M
Skiatook, Oklahoma
Level Contributor
4 reviews
5 of 5 stars Reviewed September 11, 2015

We got into town very early after a LONG LONG drive .... We where amazed at the treatment we got! I just called to see when check in was and briefly explained our situation the wonderful young man who answered the phone said to come on to the hotel and he would see what they could do to help! They... More 

Helpful?
Thank 1970esther16
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