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Hampton Inn & Suites Bay City

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4617 7th Street, Bay City, TX 77414
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Hampton Inn & Suites Bay City
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Hampton Inn & Suites Bay City
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138 Reviews from our TripAdvisor Community

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Traveler rating
    75
    36
    13
    8
    6
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31
16
5
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Godley
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room is spacious, pool and jacuzzi felt good, breakfast had a good variety, and Wifi all great. But so far the tv has gone out twice (says no signal) and they still haven't fixed the deadbolt after a full day.

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Bay City, responded to this review

Hello MIchael M, Thank you for choosing Hampton Inn & Suites during your recent travels to Bay City, we loved having you here! I am glad that you enjoyed some of our amenities, such as the outdoor pool and spa, complimenary hot breakfast & WiFi! I apologize for the issues that you experience with your TV. Unfortunately, we get several... More 

Palestine, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Best!!! When you stay in a Hotel for a long period of time..Whether its work or play...you should feel like you are wanted there. At Hampton Inn in Bay City Texas..I get that feeling Everytime!!! From the General manager to all the staff. The folks at Hampton Inn Bay City make me feel like family..and I am great full... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Jeff M, Thank you for your feedback on TripAdvisor, we really appreciate it! I am so glad that you feel so welcome at Hampton Inn & Suites Bay City! It is our Hampton Team's goal to provide a fantastic Hampton Experience from the moment you check in to the moment you check out! I am also glad that you... More 

Bay City, Texas
5 of 5 stars Reviewed 1 week ago

I needed a place that would accommodate my out of town guests coming in for my wedding. I called the manager to get a block of rooms reserved and to see about a discount for my guests. Shea was very helpful and even went through to explain how to have my guests make their reservations under my wedding party code... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Roya D, Thank you for choosing Hampton Inn & Suites for your accommodation needs in Bay City! It is always such an honor when someone who is planning a wedding and is searching for a place for their friends and family to stay during their event to trust us to take care of them! It was my pleasure to... More 

Pittsburg, Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at this Hampton and it exceeded our expectations! From check in all the way to check out we felt at home. The lobby and rooms are very clean and comfortable, and you can tell that all the staff would go above and beyond to make our stay that much better. I would definitely recommend this hotel if... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Miranda M, Thank you for your feedback on TripAdvisor! I am so glad that our Hampton Team exceeded your expectations and that you felt at home! We really appreciate your recommendation! Thanks again for your feedback and for choosing Hampton Inn & Suites Bay City, we loved having you here! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Our credit card was billed un authorized amounts. 3 nights charges for one night. They were very unhelpful at fixing the problem. Working with my bank to get my money back. The hotel was dirty, breakfast was marginal without enough food to feed occupants more than a nibble of this and that, and they were very low staffed. Too many... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello kj5lw, Thank you for your feedback! I was pleased that we were able to talk over the phone and discuss your recent stay with us. Of course, I apologize for any inconvenience that you experienced. Our goal is to create a great Hampton Experience for each of our guests. I am also glad that you decided to choose Hampton... More 

Corpus Christi, TX, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The rooms were very clean and accommodating. It was in a different part of Bay City than we thought but it's on the highway so it was fine. We were coming to town to attend my aunt's funeral, so it was a sad occasion. When the manager learned why we were here, he offered us a bereavement discount. What great... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Douglas B, Thank you for choosing Hampton Inn & Suites during your recent travels to Bay City. We sincerely extend our condolences to you and your family during this time of loss. We were happy to extend the Bereavement Rate and help in anyway that we can. I am also glad that you found our guest rooms clean and... More 

Fort Worth, Texas, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

They "lost" my clothes they were supposed to be holding for me. Manager got "amnesia" and only resolved issue when I said I was going to next level. Issued me a hotel credit for one night's stay. When using the credit, it was given to front desk upon check-in, free night was not included on final bill. New front desk... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Shea I, General Manager at Hampton Inn & Suites Bay City, responded to this review

Hello O7054LLterryh, Thank you for your feedback on TripAdvisor. I do see that you chose to stay with us again the weekend of July 10th even considering the incident that you experience with us and your "lost" items back in March! I do hope that we were able to meet your expectations during your recent stay with us! I apologize... More 

GEORGETOWN
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The front desk, the reservation, the condition of the room and the check out were all outstanding. My husband has a neck and back problem which requires him to move from the bed to a chair several times during the night and the front desk made sure the required chair was in place and then brought him an ottaman to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Byron C, Thank you for choosing Hampton Inn & Suites during your recent travels to Bay City. I am so glad that our Hampton Team was able to exceed your expectations and meet the needs of your special requests. We so appreciate your feedback and are thrilled that you had an outstanding experience with us! Thanks again for choosing... More 

Gainesville, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel was clean and comfortable as was our room. I enjoyed the complimentary breakfast as well as the manager's reception. The staff was always courteous. This will be my hotel choice the next time I visit Bay City.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Lori F, Thank you so much for your feedback on TripAdvisor, we loved having you here!I am glad that you found our hotel and your guest room clean and comfortable! I am also glad that you were able to enjoy our Manager's Reception - which is obviously our favorite part of the week :) - we love getting to... More 

Spotsylvania, Virginia
1 review
5 of 5 stars Reviewed June 23, 2015

The staff at this hotel are top notch. I stayed the week before my daughter's wedding and we also had a block of rooms at the hotel. The Sales Manager Shea was so very helpful and the staff always pleasant and ready to go the extra mile. We had a mishap with one of the bridesmaid's dresses zipper breaking and... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello cjoyrodgers, Thank you for choosing Hampton Inn & Suites Bay City to host your family and friends during such a special time for all of you, it was our absolute pleasure to be a part of your daughters wedding! I am glad that you found our Hampton Team helpful and pleasant - we really are ready to go the... More 

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