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Hampton Inn & Suites Bay City

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4617 7th Street, Bay City, TX 77414
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Hampton Inn & Suites Bay City
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spotsylvania, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this hotel are top notch. I stayed the week before my daughter's wedding and we also had a block of rooms at the hotel. The Sales Manager Shea was so very helpful and the staff always pleasant and ready to go the extra mile. We had a mishap with one of the bridesmaid's dresses zipper breaking and... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello cjoyrodgers, Thank you for choosing Hampton Inn & Suites Bay City to host your family and friends during such a special time for all of you, it was our absolute pleasure to be a part of your daughters wedding! I am glad that you found our Hampton Team helpful and pleasant - we really are ready to go the... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was clean and the employees all helpful and friendly. We had a mishap with a bridesmaid dress. An employee drove to the store and purchased sewing stuff for us to mend the dress, just in time to drive her to the ceremony. That employee went out of her way to help us. All the employees were great. The... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Susan A, Thank you so much for recognizing our Hampton Team for their excellent customer service! I am so glad that we were able to help with a mishap on such an important and special day to you all! Our Hampton Team strives to exceed guest expectations and we are thrilled that you have recognized that! I am also... More 

Harrisburg, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean and the staff were friendly. Would recommend using this hotel when in the area. Convenient and well priced. Nice pool/spa area to use at night to unwind. They changed up the complimentary breakfast daily so you had multiple choices throughout your stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Jacki L C, Thank you so much for recommending Hampton Inn & Suites to your fellow travelers that may be traveling to Bay City! I am glad that you enjoyed your recent experience with us and were able to take advantage of our outdoor pool and spa and complimentary hot breakfast, which features a different hot menu item daily!... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This Hampton is one of the only well-known hotel chains in Bay City, so there wasn't a lot of choice of nice places for us to stay at a recent family gathering. We were pleasantly surprised at how nice it was - our room even looked out over a pretty green field and trees. We were very happy with our... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Martha S, Thank you for your feedback and for choosing Hampton Inn & Suites during your recent travels to Bay City! I am so glad that you enjoyed the view in your guest room and thought that our hotel was nice and clean! Thanks again for your review and for giving our Hampton Team an opportunity to service you! More 

New Braunfels, Texas, United States
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hampton Inn is exactly what you expect, clean, nice and up to standard! The staff here does an exceptional job as well. Scotty checked us in and was very friendly, and made sure we knew anything we needed to know about the area. He is a true asset to the Hampton Inn Family! This is a great place to... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Dustin S, Thank you for choosing Hampton Inn & Suites during your recent travels to Bay City. I am so glad that you had an exceptional experience with our Hampton Team and found our hotel to be clean. You are right! Scott is a great asset to our Hampton Team, we are very happy to have him! Again, thank... More 

Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staying here while down here working. The atmosphere is great the staff is very friendly and hotel is very clean. Nice appearance and feel would stay here anytime. Comfort is a word that could describe this hotel inside and out.

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi datboykc, Thank you for your feedback, we really appreciate it! I am so glad that you found our hotel clean and our staff friendly, which would indeed create a great atmosphere! :) Again, thank you and I am so glad that you felt comfortable during your stay at Hampton Inn & Suites Bay City. We look forward to your... More 

Malverne, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed May 27, 2015

Everything about this hotel was excellent except internet connection though I believe it was just because it was such a small town with poor internet service. Everyone was helpful and friendly. Everything was squeaky clean and fresh

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Virginia V, Thank you for choosing Hampton Inn & Suites for your accommodation needs in Bay City, we loved having you here! I am glad that our Hampton Team was friendly and helpful and you found the hotel clean and fresh! I apologize for the WiFi connection, it could be a number of things causing it to be slower,... More 

Salisbury, Maryland
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed May 26, 2015

The room was nice, bed was comfortable, very roomy bathrooms and showers. We had to ask for another room because there were ants crawling on the a/c unit on the 1st floor. Also, when we tried to watch television in our second room, I was unable to get the tv to communicate correctly with the remote. The hot tub and... More 

Was this review helpful? Yes
Shea I, Guest Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Weezulman, Thank you for your feedback about your most recent stay at Hampton Inn & Suites Bay City. I am glad that you enjoyed our spacious and comfy guest rooms. I apologize for the experience that you had in the first guest room you stayed in, when you found ants around the window seal. Sometime between housekeeping cleaning that... More 

Jacksonville, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 24, 2015

Solid lodging. Helpful staff. Had to change rooms as the air conditioner was very noisy. The staff do provide light appetizers and beer/wine on some evenings. Breakfast was not too bad but could have had a few more items.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Front Office Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Tom S, Thank you for choosing Hampton Inn & Suites during your recent travels to Bay City. I apologize for the A/C unit being loud in your guest room. Sometimes, between us entering and a guest checking in something can do wrong, which in this case happened. I am glad that our Hampton Team was able to help you... More 

Katy, United States
1 review
4 of 5 stars Reviewed May 21, 2015

Nice hotel; friendly staff, convenient to Matagorda Bay and short drive from Houston. Pool needed a little attention but were thunderstorms the day before that left debris in it. I would recommend this hotel. Just ask for room not facing road as traffic can be hear in mornings.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Todd M, Thank you so much for your review on TripAdvisor, we really appreciate your feedback! I am glad that you enjoyed your recent stay at Hampton Inn & Suites Bay City and found our hotel nice and our Hampton Team friendly - that is what we strive for! :) Hampton Inn & Suites Bay City is convenient to... More 

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