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Hampton Inn & Suites Bay City

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4617 7th Street, Bay City, TX 77414
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1 room 1 guest
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Hampton Inn & Suites Bay City
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143 Reviews from our TripAdvisor Community

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Traveler rating
    77
    38
    13
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    6
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32
17
5
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Burleson, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel at the recommendation of my business host. Was not disappointed. Hotel feels quite new and well maintained. If coming back to the Bay City, Texas area for future business, I will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Timothy W, We appreciate your companies recommendation and were glad that we were able to meet your expectations! While this hotel is 5 years old, we do have a preventative maintenance program in place and everyone on our Hampton Team does their very best to maintain this property, we all care about our hotel and guests very much! We... More 

Tomball, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I had a good experience where the staff was really friendly and helpful. We had a family reunion and the facilities were excellent. Rooms were clean and tidy and I would stay there again if I have the opportunity

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Stephen D, Thank you for choosing Hampton Inn & Suites for you and your families accommodation needs! We enjoyed having you all here during your family reunion! I am so glad that you found our guest rooms tidy & our Hampton Team friendly! Thanks again for choosing Hampton Inn & Suites Bay City and we do hope that the... More 

Goose Creek
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice place for staying the week in Bay City - friendly staff, clean, basic breakfast fare with manager receptions 3 nights out of my stay. I would recommend to anyone passing through, visiting or on a business trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Rachel S, Thank you for choosing Hampton Inn & Suites for your accommodation needs in Bay City, we loved having you here! We appreciate your recommendation and am glad that we were able to provide and nice and friendly place for you during your week in Bay City. I am also glad that you were able to enjoy our... More 

EMIGRANT, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

this hotel was below the typical Hilton/Hampton standard. Room was not clean, bedsheets not changed during a 7 night stay. Major complaint was with housekeeping staff overall. I did not hear them vacuum ANY room, and I had to ask to get mine done. I would stay here only if nothing else were available.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello Julie S, Thank you for your feedback! I apologize for any inconvenience that you experienced during your stay with us. I can assure you that your feedback has been used as a training tool to better guests' satisfaction in the future. I can also assure you that the hotel was vacuumed - the floors are checked by management each... More 

Texas
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Given there were outside factors, the issues that came up (about 3-4 of them) could have been handled a bit better. The manager was good at fixing them but her intervention came at the end of the stay instead throughout. Breakfast was pretty average with other Hampton hotels. It is close to restaurants, Walmart, and the "main drag" of the... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello 2TexasTravelersTexas, Thank you for your feedback and for choosing Hampton Inn & Suites during your recent travels to Bay City. It is great to hear that you will be coming back in the future and that you have stayed loyal to Hampton Inn & Suites Bay City in the past, we love having you here! I apologize for any... More 

Mount Pleasant, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived I was impressed with the property and the whole staff. The rooms had plenty of space to make myself comfortable and they were spotless. A hot breakfast is served in the morning, which was a great way to start the day. Will stay here again if in the area!

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi JohnQ23, Thank you for your feedback, we really appreciate it! I am so glad that our hotel and Hampton Team were able to exceed your expectations from the moment you checked in! I am also glad that you found our guest rooms clean and comfy & our complimentary hot breakfast a great start to your day! Thanks again for... More 

Palestine, Texas
1 review
5 of 5 stars Reviewed July 29, 2015

The Best!!! When you stay in a Hotel for a long period of time..Whether its work or play...you should feel like you are wanted there. At Hampton Inn in Bay City Texas..I get that feeling Everytime!!! From the General manager to all the staff. The folks at Hampton Inn Bay City make me feel like family..and I am great full... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Jeff M, Thank you for your feedback on TripAdvisor, we really appreciate it! I am so glad that you feel so welcome at Hampton Inn & Suites Bay City! It is our Hampton Team's goal to provide a fantastic Hampton Experience from the moment you check in to the moment you check out! I am also glad that you... More 

Bay City, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed July 28, 2015

I needed a place that would accommodate my out of town guests coming in for my wedding. I called the manager to get a block of rooms reserved and to see about a discount for my guests. Shea was very helpful and even went through to explain how to have my guests make their reservations under my wedding party code... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Roya D, Thank you for choosing Hampton Inn & Suites for your accommodation needs in Bay City! It is always such an honor when someone who is planning a wedding and is searching for a place for their friends and family to stay during their event to trust us to take care of them! It was my pleasure to... More 

Pittsburg, Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 26, 2015

We recently stayed at this Hampton and it exceeded our expectations! From check in all the way to check out we felt at home. The lobby and rooms are very clean and comfortable, and you can tell that all the staff would go above and beyond to make our stay that much better. I would definitely recommend this hotel if... More 

Was this review helpful? Yes
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hi Miranda M, Thank you for your feedback on TripAdvisor! I am so glad that our Hampton Team exceeded your expectations and that you felt at home! We really appreciate your recommendation! Thanks again for your feedback and for choosing Hampton Inn & Suites Bay City, we loved having you here! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2015

Our credit card was billed un authorized amounts. 3 nights charges for one night. They were very unhelpful at fixing the problem. Working with my bank to get my money back. The hotel was dirty, breakfast was marginal without enough food to feed occupants more than a nibble of this and that, and they were very low staffed. Too many... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Shea I, Public Relations Manager at Hampton Inn & Suites Bay City, responded to this review

Hello kj5lw, Thank you for your feedback! I was pleased that we were able to talk over the phone and discuss your recent stay with us. Of course, I apologize for any inconvenience that you experienced. Our goal is to create a great Hampton Experience for each of our guests. I am also glad that you decided to choose Hampton... More 

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