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Hampton Inn & Suites Bay City

2.5 of 5 4617 7th Street, Bay City, TX 77414
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Certificate of Excellence 2014
Hampton Inn & Suites Bay City
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Hampton Inn & Suites Bay City
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102 reviews from our community

Traveler rating
    54
    29
    8
    6
    5
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19
10
5
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is excellent! My bed was very comfortable and the room was clean. The hotel staff was very friendly and conversational. As a bonus, the hotel is right next door to an Applebee's so you can park at the hotel and walk over. I will be returning to Bay City on business in a couple of weeks and have... More

Review collected in partnership with Hampton

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Midland, Texas, United States
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

You want to play safe? stay here. Very good breakfast, very good beds (not the pillows, are too soft for me:-) very good location. Even being facing the main road, I didn't hear traffic noise, just one stupid with a bike with open exhaust ( I hope you get diarrhea, biker) Very good option to stay in Bay City and... More

Was this review helpful? Yes
TiffanyJones4617, General Manager at Hampton Inn & Suites Bay City, responded to this review

Thank you for reviewing us. We love having you as our guest. I am happy that you enjoyed your stay. We do have different pillows just fyi. So next time you stay with us please ask at the front desk for a firmer pillow. Its the small things that make the stay, Me hope to see you again soon. Have... More

Houston
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Posted fraudulent charges to my credit card. Serves stale food in the breakfast area. I checked out at the front desk at 10MA and I was not given receipt at the check out. When I checked my credit card statement, the hotel had charged me for an extra day. I had to call a number of times to get the... More

Review collected in partnership with Hampton

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TiffanyJones4617, General Manager at Hampton Inn & Suites Bay City, responded to this review

Thank you for taking the time to review us. Let me start off by saying that at this hotel we participate in the express check out service where the receipt to your stay is slid under your door at about 3am in the morning. We give out receipts at the front desk upon request for a zero balance. We document... More

Dallas, Texas
Top Contributor
172 reviews 172 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's been two years since last staying here. Got an even-numbered room on the second floor overlooking the pool, which I recommend. Breakfast was a good choice with hot/cold items available. Manager's night time beer, wine, and food most welcome. What I thought was a first was the business center had their printer set to print both sides eliminating the... More

Was this review helpful? Yes
TiffanyJones4617, General Manager at Hampton Inn & Suites Bay City, responded to this review

Thank you for taking the time to review our hotel. We love having you here and love that you enjoyed your stay with us. I appreciate that you were able to enjoy the little things that sometimes go unnoticed. It is usually the little things that make a stay great and this proves that. We look forward to seeing you... More

Deer Park, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

AC broke initial room. Prompt response sent us to second room with broke door handle and loud AC. Breakfast ok but dining area dirty both days. Will try another hotel in this town next year. Was not worth the cost or trouble.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TiffanyJones4617, General Manager at Hampton Inn & Suites Bay City, responded to this review

Thank you for your feedback in regards to the air conditioner not working in your room. I've worked with our maintenance team to fix the issue, however I apologize that it wasn't resolved sooner. I will also make sure they look into the door handle and loud AC in your second room. Thank you again for your review and I... More

Bay City, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2014

Very satisfied with room and the complimentary breakfast. Room was very quiet. (4th floor) Lots of aminities for the price if you are going to be staying more than overnight. Coffee maker, microwave, refrigerator, ironing board, iron and hair dryer in room. Great coffee in the lobby :)

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TiffanyJones4617, General Manager at Hampton Inn & Suites Bay City, responded to this review

Thank you for taking time out of your day to review us. We appreciate your business and love that you enjoyed your stay with us. Hampton has recently revamped our breakfast selections and it seems as though our wonderful guests have noticed. We hope you will be able to come for a longer visit next time. Have a great week... More

Baton Rouge, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

The hotel and staff were great and my needs were met. It just seems to me that $3.00 for a 12 ounce soda is extreme. The complimentary breakfast was excellent with good variety and plenty of seating. I would use the hotel again because overall I was pleased.

Review collected in partnership with Hampton

Was this review helpful? Yes
TiffanyJones4617, General Manager at Hampton Inn & Suites Bay City, responded to this review

Thank you for taking the time to review our hotel. We love having you here and love that you enjoyed our breakfast. Hampton has recently revamped our breakfast selections and we are happy to hear that you love them as much as we do. We hope to see you again soon. Have a wonderful week. More

1 review
4 of 5 stars Reviewed September 10, 2014

this was a really nice Hotel. We got a great price on Expedia and then our AARP discount which made this place completitive with others in the area. The rooms were clean and the beds were comfy. The room was not a "fresh" smell upom arrival and the a/c was not very cold, cold, but it was good. The only... More

Review collected in partnership with Hampton

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HamptonGirl_4617, General Manager at Hampton Inn & Suites Bay City, responded to this review

We love to hear about happy guests. It is nice to see that you enjoyed yourself inspite of others inconsideration. We hope to see you again soon. More

Genova, Italy
1 review
4 of 5 stars Reviewed September 9, 2014

My stay in Bay City has been flawless at the Hampton Suite. Even if I stay for business I also managed to use the swimming pool to relax in the evening and I appreciated the free "happy hour" drinks and food made available free of any charge by the hotel to all the guest. The hotel is nice and well... More

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonGirl_4617, General Manager at Hampton Inn & Suites Bay City, responded to this review

Thank you for taking the time to review our hotel. We are happy that you found time to relax while here working. Not many guests have the opportunity to appreciate our ameneties during the week with their work schedules, so it is nice to see someone be able to do so while they are our guest. We hope you will... More

Houston, Texas
1 review
5 of 5 stars Reviewed August 25, 2014

I was coming in late one evening for a meeting and when I called the hotel directly I spoke with the manager, Tiffany Jones. She was so helpful in assuring me that I would have a room available when I arrived and if I had any issues at all to let her know. My room was very clean and welcoming... More

Was this review helpful? Yes
HamptonGirl_4617, General Manager at Hampton Inn & Suites Bay City, responded to this review

Thank you for takiing the time to review our hotel. We love having you here and are super excited to have you as one of our loyal guests. We take pride in keeping a clean and comfortable atmosphere for our guests. So happy to hear you enjoyed yourself. We look forward to having you back soon. Thank you again and... More

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Additional Information about Hampton Inn & Suites Bay City

Address: 4617 7th Street, Bay City, TX 77414
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Bay City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Bay City 2.5*
Number of rooms: 86
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Also Known As:
Hampton Inn And Suites Bay City
Hampton Inn & Suites Bay City Hotel Bay City

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