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Holiday Inn Express Hotel & Suites Bastrop

2.5 of 5
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491 Agnes Street, Bastrop, TX 78602
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Holiday Inn Express Hotel & Suites Bastrop
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Ranked #3 of 10 Hotels in Bastrop
A recent review
5 of 5 stars Reviewed April 16, 2015
Tex_Appeal_Traveler Rockport
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56 reviews from our community

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    16
    5
    4
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockport
Top Contributor
54 reviews 54 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

Stayed here just to get away. Very friendly staff. Check-in was quick and easy. We were "upgraded" to a suite with a hot tub. I'm the kind of person who will NOT get into a "public" hot tub, but it did look very clean, and my husband got in and loved it! The bathroom and shower were very clean. Carpet... More 

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San Antonio, Texas
Top Contributor
155 reviews 155 reviews
27 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed April 3, 2015

The room we had had a jacuzzi which I enjoyed although it was hard to start and I had to call maintenance to start it for me but the hotel was very clean and the room was very large. It also had a walk in shower which my husband liked. We at some sweet rolls and they were very good... More 

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United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 31, 2015

We used this hotel for our wedding room block. Long story short, Jonathan and the entire staff helped make our wedding weeking a tremendous success. They were truly welcoming and helpful to all of our family and friends. They went above and beyond on all aspects of the weekend. At one point, when we were having some logistical challenges with... More 

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Colorado Springs, Colorado
Top Contributor
183 reviews 183 reviews
103 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed March 18, 2015

I gave this hotel only 3 stars but it's really a 3 1/2. Holiday Inn is a nice chain. The Bastrop location is nice enough and fairly new but it hasn't been maintained well enough. The shower didn't drain very well while the bathroom sink couldn't be stopped from draining. Wifi reception was average at best and sometimes poor. I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Dear TheTimMan, Thank you for your feedback and for choosing our hotel. I'm pleased that you liked the location of our hotel. However, I apologize that the level of service you received and the breakfast selection provided did not meet your expectations. I appreciate your feedback as this is our best resource for improving guest services. Despite your disappointment I... More 

Edmonton
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2015

Hotel staff overall is very friendly, professional and helpful. Best advice on what to do and see and where to eat. All public areas of hotel is very clean and maintained. Rooms were basic but spotlessly clean. Serve a great breakfast for free. Wifi is free. Clean and safe and value for your money.

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Bastrop, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

I would stay here again in a heartbeat. Owner is fabulous and staff is amazing! Very. Convenient. Lobby nice with a yummy Snack Shop for late night munchies. TV was great, bed beyond comfy, let me have a late check out. Luggage carts for room. Excellent shower pressure. Due to personal emergency owner gave me a beyond reasonable rate for... More 

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S. Daytona
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2015

The hotel is new & contemporary. The staff is extremely polite. The breakfast is superb. Happy hour was a pleasant surprise. The only issue was when I went there for Happy Hour, no other guests took advantage of this. Free Bud Light from a keg is always nice after a hard days work. The entire staff greets guests with smiles... More 

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Dallas, Texas
Top Contributor
81 reviews 81 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 5, 2014

This is a great place to stay if you are going to COTA for any races. You are on the east side of Austin and will miss all the traffic. Easy commute to and from the parking lots. Once you arrive the accommodations are clean, staff friendly, great location to downtown historic Bastrop as well as a wonderful Tex Mex... More 

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Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for visiting us during the excitement of Formula One in Austin. We have seen lots of guests enjoy the ease of getting to the track from Bastrop compared to the traffic in Austin. I am very happy you enjoyed your stay with us, and I passed your feedback on to El Nuevo Mexico. We can't wait to see... More 

Snyder, Texas
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

It was a great place to stay! Very friendly, helpful staff who greet you each time you come in or leave! The rooms were clean and had everything you could possibly need, plus a delicious hot breakfast free! Very affordable too! Will definitely stay there again next time! A+

Was this review helpful? Yes 1
Farmersville, Texas
Top Contributor
50 reviews 50 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 25, 2014

I stayed at this location during antiques weeks and it was perfect for our purpose. Great location near a lot of restaurants as well a walmart and other shopping, super clean, comfy beds, and nice staff!

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