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All 10 Bastrop hotels

Holiday Inn Express Hotel & Suites Bastrop

2.5 of 5 Hotel   |   491 Agnes Street, Bastrop, TX 78602
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Ranked #4 of 10 Hotels in Bastrop
A recent review
4 of 5 stars Reviewed August 2, 2014
pcsanity Houston, Texas
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46 reviews from our community

Traveler rating
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    14
    4
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Top Contributor
293 reviews 293 reviews
183 hotel reviews
324 helpful votes 324 helpful votes
4 of 5 stars Reviewed August 2, 2014

I stayed at this hotel for one night while traveling for business. The lobby of the hotel appears clean and inviting. They have small exercise room, but it is acceptable for a limited service hotel. The pool was typical for a Holiday Inn Express. Check in was fast and friendly. As my Platinum welcome amenity they gave me a $2... More

Was this review helpful? Yes 1
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for taking the time to review our hotel. I am glad you enjoyed your stay with us. I am surprised to hear that you found our room dated, as we have just finished a top down renovation including new carpet, lighting, wall coverings, the works. We have lots of guest that also stay with us during their biking... More

Boerne, Texas, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

We reserved our room on Groupon & the date of check in was some how changed during transmition. Heather was nice enough to fix it and called me right back! She allowed us a early check in and to our surprise had already given us a late check out! Matthew at the front desk was helpful and very friendly, meeting... More

Was this review helpful? Yes 2
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for your kind words. I have thanked my staff for their excellent service to you during your stay with us. We rotate our beer on tap for our happy hour, and the week you were here we were on our Bud Light cycle. I have just added a locally sourced wine, margaritas, lemonade, and iced tea to the... More

Courtland, Virginia
Top Contributor
76 reviews 76 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 16, 2014

I travel a lot and rely heavily on the Holiday Inn Express brand for consistency and availability. This one is GREAT! Front desk staff very knowledgeable and helpful. Facility is clean and well appointed, and... they offer FREE BEER :-) Enjoy!

Was this review helpful? Yes 2
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for your kind words about our Hotel. I am glad you enjoyed your stay with us. We will see you on your next trip to our beautiful town. We'll leave the beer cooling for you. :) More

Bastrop, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2014

From the moment I walked into this establishment I felt welcomed. Check in was very quick and informative, my room was well taken care of and enjoyed the happy hour. Guest service here was excellent and all the staff were very friendly.

Was this review helpful? Yes 2
Florida
Top Contributor
74 reviews 74 reviews
21 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed May 18, 2014

We spend at least 60 nights per year in hotels, mostly Holiday Inn Express locations. This one is not one of our favorites. Our check-in experience was less than friendly/customer oriented/welcoming. The staff in the morning at breakfast and at the counter didn't make us feel any more welcome. Our room had hair in the tub and the bathroom ceiling... More

Was this review helpful? Yes 3
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for taking the time to review our Hotel. I apologize for the level of service you received during your stay with us. I appreciate your bringing this to my attention, and have spoken to the staff that provided this unacceptable level of service to you. We pride ourselves in our cleanliness, friendliness, and our reviews show that we... More

Pittsfield, Massachusetts
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 27, 2014

We were pleased with desk attendants and check-in, check-out, and for the most part, the amenities were great...express breakfast, and courteous staff, along with small refrigerator and microwave for our 5-night stay in the area. I/we were disappointed with the daily room care. Beds were made as we'd expect, but lax in replenishing bathroom supplies as necessary. With a call... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Dear Sue B, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry you were not satisfied with how the housekeeping staff cleaned your room. We are also sorry for any inconvenience you experienced due to the noise coming from the... More

Austin, TX
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 25, 2013

My husband and I stayed at this hotel after a long night of driving. We were exhausted when we got in and it was very late. The person at the front desk was extremely friendly and check in was a breeze. Our room was extremely clean and the bed was very comfortable. The next morning we had breakfast of french... More

Was this review helpful? Yes 2
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you so much for your review of our Hotel. I am very happy that you enjoyed your stay with us. I like the cinnamon rolls as well, and can tell you they are made exclusively for the Holiday Inn Express brand. I have thanked my staff for their great service to you. I appreciate your choosing our Hotel in... More

Portland, OR
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 30, 2013

Stayed for a couple of days on business in Sept. Standard Holiday Inn Express - relatively clean rooms, courteous front desk staff, good standard breakfast. Spa suite was pretty huge but kinda old - the A/C was amazingly loud and the bathroom could've used some maintenance - there were a couple of broken tiles in the shower and the fittings... More

Was this review helpful? Yes 3
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for taking the time to review our Hotel. I apologize for the confusion with your shoes. Our housekeepers have worked for us for many years, and we have never had any issues with items in rooms. If your shoes were in your room when you left, we would have happily sent them back to you as we do... More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2013

We stayed in Bastrop because it was easy to get to the Aggie game in College Station. This hotel looks brand new, they had the nicest staff, and they gave us free beer! Let me say that again, free beer! I was shocked. We will be back for every Aggie game.

Was this review helpful? Yes 1
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

I am happy that you enjoyed your stay with us. We are proud of our new Happy Hour, and glad that accessing the A&M games from our Hotel was easy for you. We will see you for the next home game. More

San Antonio, Texas
1 review
5 of 5 stars Reviewed September 9, 2013

This Hotel was great. The room was extremely spacious, and free breakfast was excellent. I would most definitely stay at this hotel again. This hotel is two hours from San Antonio and only one hour from College Station. Since we live in San Antonio, it was a perfect place to stay after the Aggie game since we did not want... More

Was this review helpful? Yes
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for taking the time to share your experience, and I am glad you enjoyed your stay. Our location and happy hour, has made us a favorite stopping point for a lot of San Antonio Aggie fans. I hope to see you when you are heading to the next game. More

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Additional Information about Holiday Inn Express Hotel & Suites Bastrop

Address: 491 Agnes Street, Bastrop, TX 78602
Phone Number:
Location: United States > Texas > Bastrop
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bastrop 2.5*
Number of rooms: 56
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Also Known As:
Holiday Inn Express Hotel And Suites Bastrop
Holiday Inn Express Bastrop
Holiday Inn Bastrop
Bastrop Holiday Inn

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