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Holiday Inn Express Hotel & Suites Bastrop

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491 Agnes Street, Bastrop, TX 78602
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Holiday Inn Express Hotel & Suites Bastrop
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69 Reviews from our TripAdvisor Community

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San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2016

I stayed one night last week and had a very pleasant experience. Upon arrival, check in was easy and efficient, and the room, which was actually more like a suite, was clean and well-appointed for my needs. Check out the following morning was equally easy and efficient. Breakfast was so-so, but typical of a free hotel breakfast. One thing I... More 

Helpful?
Thank D R
ny
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016 via mobile

We recently stayed at the bastrop Holiday Inn. Bastrop is my mom's hometown and she and my father been laid to rest here and we make this track every year. Year after year we stayed at bastrop Holiday Inn because of the convenience and the customer service. This year Ronaldo the morning receptionist we have to say was truly outstanding.... More 

Helpful?
Thank julkoul
A TripAdvisor Member
5 of 5 stars Reviewed November 28, 2015 via mobile

Amazing service, the people are unbelievably nice here, and the rooms are very nice too. Again the customer service is unbelievable, and the proximity to restaurants is great. One of the best if not the best hotel stays in recent memory. For sure 5 stars.

Helpful?
Thank A TripAdvisor Member
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for your kind words. We love providing top notch guest service, and can't wait to see you on your next trip through our historic town. More 

Washington DC, District of Columbia
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 5, 2015 via mobile

The rooms are really clean. Flawless rooms and facilities. I love it. The receptionist is very professional, candy for Halloween too. One thing that the hotel need to fix is the breakfast supervisor's manner. She swears in the breakfast area. Not impressed at all!!! Summary this hotel is perfect from the outside, but deeply inside is not that civilized breakfast... More 

Helpful?
Thank Tannertan
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for taking the time to review our Hotel. I am glad you enjoyed your stay, and I will speak with the breakfast staff. This is an unusual comment for our Breakfast Host, as she is normally the highest reviewed staff member working with us. I hope to see you during your next trip to our Historic town. Sincerely,... More 

Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 31, 2015 via mobile

I am a business traveler averaging 45 days a year in hotel rooms. This hotel meets my basic needs of comfortable beds, refrigerator, and microwave. The breakfast buffet is very good. The room was clean, and the bed was comfortable. I will come to this hotel again.

Helpful?
Thank Texasluckytravelet
Austin, Texas
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 8, 2015

Our family stayed here for a wedding in October and the hotel was conveniently located to all the venues we were going. We had a King suite room which was awesome and very spacious. The rooms were clean, with a microwave, fridge, table and two chairs, couch and the bed was average. From the front desk staff to management you... More 

Helpful?
Thank TYW8
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 25, 2015

Customer service was excellent. Hotel staff was delightful. Room 217 was adequate. Nothing special, but for a 1 night business stay, it served the purpose. Excellent breakfast. AC worked great. Shower was nice and hot

Helpful?
Thank theMarce
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for your review of our hotel. I read your comments, and am happy you enjoyed your stay with us. Hot showers, hot breakfast, great wifi, and unbeatable service and friendliness are the core of our business. I hope you will stay with us again during your next business trip through our area. Sincerely, More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 6, 2015

I stayed at this property for a Wedding in the middle of August. This small hotel is Quaint and sweet. Everything is clean, neat, and in order. The reason I am writing this review is to highlight my experience with Rachel, who checked us in. She was so genuine. She went above and beyond to help me. Before I arrived,... More 

Helpful?
Thank Stella A
Level Contributor
4 reviews
5 of 5 stars Reviewed July 18, 2015 via mobile

Great service. Accommodated our needs while playing our baseball tournament. Made sure all things needed were accommodated. Great breakfast and good customer service. Good location. Thanks for allowing our whole team to stay and enjoy their time together.

Helpful?
Thank Dana R
Melbourne, Florida
1 review
4 of 5 stars Reviewed July 13, 2015 via mobile

The are very friendly and have free beer and cookies from 5:00 until 7:00 every night. Breakfast is good with lots of options. Work out facilities suck which is the minus one. Pool is okay and works. Rooms are clean and have micros and fridges. Walmart is a short walk away so you can get anything you need.

Helpful?
Thank eflavell
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