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Holiday Inn Express Hotel & Suites Bastrop

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491 Agnes Street, Bastrop, TX 78602
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Holiday Inn Express Hotel & Suites Bastrop
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Holiday Inn Express Hotel & Suites Bastrop
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61 Reviews from our TripAdvisor Community

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Traveler rating
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    17
    6
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • Portuguese first
  • Any
English first
  • All months
    (61)
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    (16)
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    (20)
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    (19)
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    (6)
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5 of 5 stars Reviewed 1 week ago

Great service. Accommodated our needs while playing our baseball tournament. Made sure all things needed were accommodated. Great breakfast and good customer service. Good location. Thanks for allowing our whole team to stay and enjoy their time together.

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Melbourne, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

The are very friendly and have free beer and cookies from 5:00 until 7:00 every night. Breakfast is good with lots of options. Work out facilities suck which is the minus one. Pool is okay and works. Rooms are clean and have micros and fridges. Walmart is a short walk away so you can get anything you need.

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Mission, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

hotels.com screwed our reservation up royally at another nearby hotel so they sent us to this one...the front desk gentleman named JASON was awesome! Super friendly and accommodating! Went out of his way to ease my frustration from the screw up by hotels.com. Clean and comfortable room!

Was this review helpful? Yes
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you so much for your wonderful comments. I have thanked Jason for his great service to you. I really appreciate your taking the time to post your review of our hotel. I'm sorry you had the confusion of your reservation with our third party provider. We hope to see you on your next trip to our beautifully historic city. More 

Glen Rose, Texas
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 24, 2015

This was a good place to stay. Very convenient to downtown. Helpful and friendly staff went out of their way to accomadate. Very nice pool. Breakfast selection good. I will stay here again if in the area.

Was this review helpful? Yes
Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for your kind words. I am so happy you enjoyed your stay with us. Please let us know when you are going to be in our area next, and we would love to host you and your family. More 

Massachusetts
Level Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed June 1, 2015 via mobile

Really the only reason to stay here is for convenience. The price was reasonable. Everything else was mediocre . It was clean but worn. Most guests were "road warriors" toting laptops. It was easy 20 minute drive to austin airport . If you stop in Bastrop definitely visit the historical downtown.

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Jonathan A, General Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Thank you for taking the time to review our hotel. I am surprised to hear you found our Hotel worn, due to our just finishing a major renovation last year. Please let us know when you are coming to our wonderfully historic town again, and we would love to host you. Best Regards, More 

Rockport
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

Stayed here just to get away. Very friendly staff. Check-in was quick and easy. We were "upgraded" to a suite with a hot tub. I'm the kind of person who will NOT get into a "public" hot tub, but it did look very clean, and my husband got in and loved it! The bathroom and shower were very clean. Carpet... More 

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San Antonio, Texas
Level Contributor
162 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed April 3, 2015

The room we had had a jacuzzi which I enjoyed although it was hard to start and I had to call maintenance to start it for me but the hotel was very clean and the room was very large. It also had a walk in shower which my husband liked. We at some sweet rolls and they were very good... More 

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United States
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 31, 2015

We used this hotel for our wedding room block. Long story short, Jonathan and the entire staff helped make our wedding weeking a tremendous success. They were truly welcoming and helpful to all of our family and friends. They went above and beyond on all aspects of the weekend. At one point, when we were having some logistical challenges with... More 

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Colorado Springs, Colorado
Level Contributor
192 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed March 18, 2015

I gave this hotel only 3 stars but it's really a 3 1/2. Holiday Inn is a nice chain. The Bastrop location is nice enough and fairly new but it hasn't been maintained well enough. The shower didn't drain very well while the bathroom sink couldn't be stopped from draining. Wifi reception was average at best and sometimes poor. I... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bastrop, responded to this review

Dear TheTimMan, Thank you for your feedback and for choosing our hotel. I'm pleased that you liked the location of our hotel. However, I apologize that the level of service you received and the breakfast selection provided did not meet your expectations. I appreciate your feedback as this is our best resource for improving guest services. Despite your disappointment I... More 

Edmonton
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 13, 2015

Hotel staff overall is very friendly, professional and helpful. Best advice on what to do and see and where to eat. All public areas of hotel is very clean and maintained. Rooms were basic but spotlessly clean. Serve a great breakfast for free. Wifi is free. Clean and safe and value for your money.

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