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Holiday Inn Express White House

2.5 of 5
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206 Knight Circle, White House, TN 37188
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Holiday Inn Express White House
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Ranked #3 of 5 Hotels in White House
A recent review
4 of 5 stars Reviewed September 28, 2014
Ron C Dallas, Texas
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54 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express White House
See the most recent reviews
Dallas, Texas
Level Contributor
141 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed September 28, 2014

The HIE in White House is conveniently located off I-65, right next to Cracker Barrel. The hotel is clean and well maintained and I found the staff to be very friendly and helpful. The property is just off the interstate but far enough away from the highway so that traffic noise is not an issue. Other than fast food restaurants... More 

Was this review helpful? Yes 2
Saginaw, Michigan
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 26, 2014

We had a comfortable stay here. The room had quite a bit of space. The beds were a bit higher off the floor than I expected. Those who are vertically challenged might have a little trouble with them. The next time we're in the area we'll stop here.

Was this review helpful? Yes 3
Fulton, Mississippi
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 2, 2014

This was our first stay at this property. There was a Corvette Convention that took up hotel space in all of the surrounding cities and towns and we had been turned away from two other properties. The desk clerk at this hotel not only had a room for us she gave us a minor discount after hearing how many times... More 

Was this review helpful? Yes 1
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

Thank you so much for staying with us! I am so sorry you kept getting turned away, but at the same time glad you ended up with us! I am happy to hear the staff took good care of you. Hope you come back and stay with us again. Thank you for all the nice comments. We hope next time... More 

Louisville
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 2, 2014

Really enjoyed our stay here, it started raining cats and dogs so we decided to take the next exit. I think that there were 3 hotels to choose from, we picked the Holiday Inn. Very nice room, comfy beds, and a nice flat screen TV. Excellent free hot breakfast if you choose, the only negative was the cost, granted I... More 

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jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

Thank you for staying with us!! We are so glad you chose our exit! Thank you for your nice comments and we hope you will stay with us again, Remember Holiday Inn Express is your home away from home! Thank you again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 17, 2014

i heard great things about the breakfast and the morning staff but i saw no one for most of the time. Biscuits were hard abd eggs cold in middle. When i did see dront desk woman she was nice but said no manager on duty. I told the girl about the breakfast and was told thats what we have. Wish... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express White House, responded to this review

Dear desnicole, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast selection which was unacceptable. We will address this concern. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate... More 

Carterville, Illinois
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 26, 2014 via mobile

Very nice property. Rooms are nice and the beds are the most comfortable I have slept in for quite awhile. Which being I'm on the road three days a week on average, says a lot. The manager katelyn is extremely friendly and helpful.

Was this review helpful? Yes 1
jvhospitality, Manager at Holiday Inn Express White House, responded to this review

Dear Valued Guest, Thank you for taking the time out of your day to write a review on your stay at our hotel. We do our best to ensure all of our guest are 100 % satisfied, We are happy to hear your stay with us was up to par and hope to see you again in the future. More 

Halls, TN
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 19, 2014

First the good: the lady who took my reservation by phone was very friendly and helpful. The front desk staff when we arrived was also good. The room was clean. Overall appearance of hotel was good. The bad: walls were thin so we could hear conversations next door and snoring at night. Hotel was full of kids for a ball... More 

Was this review helpful? Yes 2
jvhospitality, Manager at Holiday Inn Express White House, responded to this review

Dear Valued Guest, I am so sorry to hear that your stay with us was not up to IHG standards. I have personally spoken with our breakfast staff and confronted them with the matter at hand. Appropriate measures have been taken to ensure nothing like this happens again. We are working now to get more employees for our breakfast area.... More 

Gautier, Mississippi
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

We were in the area for CMA FEST! We have children and try to stay out of Nashville with all the noise and such. White House while being about 25 miles north of Nashville is a little out of the way but is super quite little town that has large park, bike path and walking track. We got to hotel... More 

Was this review helpful? Yes 1
jvhospitality, Manager at Holiday Inn Express White House, responded to this review

Dear Valued Guest, I am very pleased to hear that your stay at our location met your expectations. We do our best to ensure that all of our guest are completely satisfied. We are working every day to improve the hotel in every way that we can. We appreciate you taking the time out of your day to write a... More 

Maple Valley, Washington
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 10, 2014

Overall, this HIE was as expected. Friendly greeting, nice room, warm outdoor pool-which I like! Room stayed cool all night-also a plus. Breakfast cinnamon rolls and biscuits were yummy. Where I was very disappointed was when the toilet clogged in the am. I went down to the front desk and told them that the toilet was clogged and then we... More 

Was this review helpful? Yes 2
jvhospitality, Manager at Holiday Inn Express White House, responded to this review

Dear Valued Guest, I am very sorry to hear that your stay with us was not 4 stars. I have personally talked to our staff about this incident and informed them that a situation like this is 100% unacceptable. We are very sorry to hear that your stay with us was not up to par. Our staff will do our... More 

Indianapolis, Indiana
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed June 22, 2014

We have made this a stop along any of our travels to the south. During all of our stays we have been pleased with the staff as well as the facility. The refrigerator/freezer was having issues when we got to our room (somewhere around 2:00 a.m.) and we needed it for medications for our little one. The young man at... More 

Was this review helpful? Yes 1
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

Dear WDWis4me, Thank you very much for the nice comments; they are greatly appreciated. Lynn Elam More 

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