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All 5 White House hotels

Holiday Inn Express White House

2.5 of 5 Hotel   |   206 Knight Circle, White House, TN 37188
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Ranked #2 of 5 Hotels in White House
A recent review
4 of 5 stars Reviewed July 26, 2014
GregoryKZ Carterville, Illinois
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40 reviews from our community

Traveler rating
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    4
    3
    2
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13
12
2
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express White House
See the most recent reviews
1 review
2 of 5 stars Reviewed August 17, 2014 via mobile

i heard great things about the breakfast and the morning staff but i saw no one for most of the time. Biscuits were hard abd eggs cold in middle. When i did see dront desk woman she was nice but said no manager on duty. I told the girl about the breakfast and was told thats what we have. Wish... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express White House, responded to this review

Dear desnicole, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast selection which was unacceptable. We will address this concern. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate... More 

Carterville, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2014

Very nice property. Rooms are nice and the beds are the most comfortable I have slept in for quite awhile. Which being I'm on the road three days a week on average, says a lot. The manager katelyn is extremely friendly and helpful.

Was this review helpful? Yes 1
jvhospitality, Manager at Holiday Inn Express White House, responded to this review

Dear Valued Guest, Thank you for taking the time out of your day to write a review on your stay at our hotel. We do our best to ensure all of our guest are 100 % satisfied, We are happy to hear your stay with us was up to par and hope to see you again in the future. More 

Halls, TN
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 19, 2014

First the good: the lady who took my reservation by phone was very friendly and helpful. The front desk staff when we arrived was also good. The room was clean. Overall appearance of hotel was good. The bad: walls were thin so we could hear conversations next door and snoring at night. Hotel was full of kids for a ball... More 

Was this review helpful? Yes 1
jvhospitality, Manager at Holiday Inn Express White House, responded to this review

Dear Valued Guest, I am so sorry to hear that your stay with us was not up to IHG standards. I have personally spoken with our breakfast staff and confronted them with the matter at hand. Appropriate measures have been taken to ensure nothing like this happens again. We are working now to get more employees for our breakfast area.... More 

Gautier, Mississippi
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2014

We were in the area for CMA FEST! We have children and try to stay out of Nashville with all the noise and such. White House while being about 25 miles north of Nashville is a little out of the way but is super quite little town that has large park, bike path and walking track. We got to hotel... More 

Was this review helpful? Yes 1
jvhospitality, Manager at Holiday Inn Express White House, responded to this review

Dear Valued Guest, I am very pleased to hear that your stay at our location met your expectations. We do our best to ensure that all of our guest are completely satisfied. We are working every day to improve the hotel in every way that we can. We appreciate you taking the time out of your day to write a... More 

Maple Valley, Washington
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 10, 2014

Overall, this HIE was as expected. Friendly greeting, nice room, warm outdoor pool-which I like! Room stayed cool all night-also a plus. Breakfast cinnamon rolls and biscuits were yummy. Where I was very disappointed was when the toilet clogged in the am. I went down to the front desk and told them that the toilet was clogged and then we... More 

Was this review helpful? Yes 1
jvhospitality, Manager at Holiday Inn Express White House, responded to this review

Dear Valued Guest, I am very sorry to hear that your stay with us was not 4 stars. I have personally talked to our staff about this incident and informed them that a situation like this is 100% unacceptable. We are very sorry to hear that your stay with us was not up to par. Our staff will do our... More 

Indianapolis, Indiana
Top Contributor
61 reviews 61 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 22, 2014

We have made this a stop along any of our travels to the south. During all of our stays we have been pleased with the staff as well as the facility. The refrigerator/freezer was having issues when we got to our room (somewhere around 2:00 a.m.) and we needed it for medications for our little one. The young man at... More 

Was this review helpful? Yes 1
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

Dear WDWis4me, Thank you very much for the nice comments; they are greatly appreciated. Lynn Elam More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

We got there later in the evening and Rana was at the front desk. As a very good employee should do she has offered a rewards club membership to us which gives a bit of a discount. She knew her job and made check in smooth. The room was clean and the beds were comfortable. The morning clerk Christie was... More 

Was this review helpful? Yes 2
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

Dear Julie S... Thank you very much for your nice comments about our associates and hotel. We are proud of our hotel and strive to make every guest feel valued and special. Please stay with us again the next time you are in this area. Lynn Elam General Manager More 

Cedar Park, Texas
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed June 5, 2014

Great location with Cracker Barrel right next door, very clean and comfortable room with all the great HIE amenities we've come to enjoy, friendly staff, dog friendly with a ton of walking space . We always enjoy HIE for their consistency in service and comfort, this location is in the top tier for this brand.

Was this review helpful? Yes 1
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

Dear C-Monkey, Thank you for the nice comments; they are greatly appreciated. We hope you will stay with us again the next time you are in the Nashville area. Lynn Elam General Manager More 

Saginaw, Michigan
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed May 30, 2014

We had confirmed reservations (with reservation numbers emailed to us) for 7 rooms we booked last fall for this August. Friends had to cancel their room due to illness and were told we never had reservations they were cancelled the same day they were confirmed. No on can tell us who or why we lost all 7 rooms. Even the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express White House, responded to this review

Dear smgm1, Thank you for taking the time to review our hotel. It is a regret to learn about what happened to your reservation. I appreciate that you have brought this to our attention and we would like to follow up on you. I have sent you a private message in an effort to obtain more information. I look forward... More 

USA
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 26, 2014

We booked this hotel for work purposes. While the hotel itself and the evening front desk staff were both nice, the morning staff was some of the worst we have had to deal with. We used a specific business credit card to book the room and they weren't very accommodating when we checked out to produce a receipt. They explained... More 

Was this review helpful? Yes
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

Dear Sugboog, Thank you for taking the time to complete a TripAdvisor review. However, I am sorry for the issues you encountered. As for the breakfast issue, I can assure you this will be addressed with the breakfast hostess. Concerning getting a copy of your receipt from your stay, very seldom is this an issue unless there are unusual/special circumstances,... More 

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Additional Information about Holiday Inn Express White House

Address: 206 Knight Circle, White House, TN 37188
Phone Number:
Location: United States > Tennessee > Sumner County > White House
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express White House 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn White House
White House Holiday Inn

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