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Holiday Inn Express White House

2.5 of 5
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206 Knight Circle, White House, TN 37188
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Holiday Inn Express White House
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Ranked #3 of 5 Hotels in White House
A recent review
5 of 5 stars reviewed yesterday
gingeebread Indianapolis
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53 Reviews from our TripAdvisor Community

Traveler rating
    18
    18
    9
    5
    3
See reviews for
15
15
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (53)
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    (17)
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Indianapolis
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stopped late at night, and it was rainy so we didn't get to use the pool. The lady who checked in (Jolie) was extremely nice and helpful. (They were swamped that night) Beds were Very comfortable and the room spacious. Breakfast was good, and plentiful (typical continental). I would stay here again if in the area

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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We heading home to Kentucky from a motorcycle ride to Florida. Stopped for the night, met a very nice young lady at check-in. Helpful staff and clean rooms. The management let us keep the motorcycles parked under the pull in covered roof due to the rain storm. The morning breakfast was plentiful. We will stay here again in our travels... More 

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Kathy P, General Manager at Holiday Inn Express White House, responded to this review

Thank you so much for your nice comments. We do appreciate your business, and hope to see you next time. Thanks again Kathy More 

Spartanburg, SC
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

There are not a lot of options in the area, this may be the best choice by default. The good. Location, near the interstate and lots of new things around, food, Wal mart etc. Overall the property is a little below average, dated, not super clean. The weekend rate was very high $150, on a non holiday weekend. The day... More 

Was this review helpful? Yes
Kathy P, General Manager at Holiday Inn Express White House, responded to this review

Thank you for your comments, we strive to make our property the first choice in White House TN. I hope you stay with us in the near future. Again, Thank you and hope to see you soon. Kathy, GM More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed here when my usual spot in Gallatin was unavailable. It's an older building that's actually well built by today's standards but it needs a major renovation. The rooms are dated and stale, the carpet is warn, the TVs are small and the AC units are noisy. The staff was very nice and the room was reasonably clean but... More 

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Kathy P, General Manager at Holiday Inn Express White House, responded to this review

Hello, First I would like to thank you for staying with us. Our hotel is only 8 years old and has been redone in the past two years. I do apologize for your disappointment. I hope this wont keep you from staying with us again. Again, I do thank you for your business! Kathy, GM More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A nice get away me and my husband stay here we got the suite with the King bed and Jacuzzi tub and let's just say the Jets have GREAT PRESSURE we was unaware of how much pressure they had and that a few of them was pointing upwards and let's just say we had a mess! The staff was nice... More 

Was this review helpful? Yes 1
Kathy P, General Manager at Holiday Inn Express White House, responded to this review

Dear Guest, Thank you so much for your nice comments! I hope you will come back and see us sometime. I do love our suites, so comfortable. Have a great day! Kathy, GM More 

Cypress, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2015

This hotel was probably updated 5 or 6 years ago. The TV was a flat screen but small for the room size. The only complaint I have is the AC didn't get very cold and I could feel humidity in the room. The thermostat setting went all the way down to 54 but the room was not colder than about... More 

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Kathy P, General Manager at Holiday Inn Express White House, responded to this review

Dear Guest, I do apologize about your stay with us. We would have been glad to switched your room for you. I wished I would have accommodated you better. I hope this does not keep you form coming back to see us. Thank you for your business and please come again! Kathy, GM More 

Milan, Tennessee
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 20, 2015

This hotel is part of a national chain. It was clean and had the usual amenities. I thought it was overpriced for the location and type of accommodation. I was in town one night only for a family event.

Was this review helpful? Yes
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

Thank you so much for your nice comments! Your right it is a very quite hotel. If you call ahead or make your reservations online, sometimes the price is better, or something could be going on in town to make the price seem higher. I hope that does not keep you from trying us again. Thank you again for staying... More 

Etown, Ky
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed April 27, 2015

I reserved a room for this hotel on April 13th. I reserved the 2 queen bed with Jacuzzi suite to check in on April 25th as we were attending a soccer tournament. I knew this hotel did not have a pool but also knew the Jacuzzi was fine for my daughter. After her first game we attempted to check into... More 

Was this review helpful? Yes 1
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

First of all I would like to personally apologize to you for your experience. I assure you that this is not our normality at our hotel. I will make sure you are compensated for your inconvenience. I know you received some but I would like to call you and make things right. I have spoken with our front desk, and... More 

kalamazoo, MI
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 16, 2015

Pulled in after driving through snow storm, grateful for a warm, clean room, which was quite large. Front desk clerk (Kiran?), very friendly, we were glad she made it to work that day. Free breakfast in the morning.

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jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

Hello Gracemacgill, thanks for your nice comments! We hope you stop here again! We do appreciate your business and hope you made it home safely. I know you could have stopped anywhere on our street, but we are glad you picked us! Kiran also said thank you. Hope to see you again, Kathy Pugh, GM More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 16, 2015

I stayed in this hotel last night for Valentine's day. Check in was nice but they only have one entrance but parking all around the building... so my husband and I were inconvenienced with that. My bathroom in the room had a stained tub with hair in it and hair in the sink. The bathroom mirror was also dirty along... More 

Was this review helpful? Yes 1
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review

First of all, I would like to apologize for your stay at our hotel on Valentines Day! As we do appreciate your choosing our hotel I want to personally apologize for the Front Desk actions. I have spoken with them and we do hope you will give us another try next time you are passing through. Again, we do apologize... More 

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