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All 5 White House hotels

BEST WESTERN PLUS White House

3.5 of 5 Hotel   |   404 Hester Drive, I 65 Exit 108, White House, TN 37188
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88%
Ranked #1 of 5 hotels in White House
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Kimberly H Muskegon, United States
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25 people have reviewed this hotel

Traveler rating
    19
    3
    1
    2
    0
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13
8
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Muskegon, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I booked this hotel because of its location near Nashville, it was reasonably priced, it has an indoor pool, and they provide a hot breakfast. Unfortunately, when we checked in we were disappointed to find out that the pool was under renovation. With 6 kids in our group, the indoor pool was a deciding factor for choosing this hotel. Since... More

Review collected in partnership with Best Western

Was this review helpful? Yes
TimothyRice, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you so much for your encouraging words. It is always our pleasure to provide each guest with a satisfying stay. As per our prior discussion, I am very sorry for the inconvenience our renovations caused during your stay. The pool will be reopening on May 1st, 2014, and trust me when I say not a day too soon. I... More

Wayne
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a couple of nights and was extremely surprised at the pleasant staff and cleanliness of this hotel. I am disabled and the breakfast staff went out of their way to accommodate my wife and I each morning. Even helped carry things to the car for us. Very pleasant. Will stay again whever I am in... More

Was this review helpful? Yes
TimothyRice, General Manager at BEST WESTERN PLUS White House, responded to this review

I am so pleased to hear that you had an enjoyable experience during your stay. I am even happier to hear that our staff went out of the way to provide you with the legendary service and hometown hospitality we are known for. I hope to see you back here in the future and let me know if there is... More

california, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Hotel, Will stay again when we are in the area as the service, quality and hospitality were great. Would recomend this hotel to anyone. The warm cookies in the evening were an added plus and the employess were friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
TimothyRice, General Manager at BEST WESTERN PLUS White House, responded to this review

I am so happy to hear that we met and in some cases exceeded your expectations. I enjoy getting feedback from our most valued member: the guest. Without your feedback I could not continually improve our hotel to meet your needs. I hope to see you in the area again and please don't hesitate to let me know if you... More

Valparaiso, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great value, helpful staff, very clean room, good breakfast. Highly recommended. Would definitely stay there again. The pool was unavailable due to renovation work but that will happen. We needed a clean room for good value on our trip home and this was perfect. On our next trip we will not hesitate to stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
TimothyRice, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you so much for taking the time to provide feedback about your stay. The only way we can insure we are meeting and exceeding our guests expectations is through direct feedback. It is our goal to provide legendary accommodations and hometown hospitality to each and every guest. I am happy to see that we met the mark during your... More

Winter Springs, FL, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is a great place to stay in White House. We stayed here as we drove from Wisconsin to Florida (as a mid-point) and were extremely satisfied. They are pet friendly, but most of all, it is very clean, upgraded and the staff is truly caring and friendly. One of the best experiences I have had for a hotel... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
TimothyRice, General Manager at BEST WESTERN PLUS White House, responded to this review

I am so happy to hear that we exceeded your expectations. I personally know how tough that drive can be, having family up north myself, and I am glad to know that you chose our location as your stop along the way. It is our goal to provide an exceptional experience to our guests and I am happy to hear... More

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Wouldn't recommend this location for anyone else. Traveled here for 2 weeks so far for work. Hotel was under some renovation, fine understandable. Poo and Sauna both closed. Fitness Center relocated to a guest room (reasonable accommodation). Internet was down for the entire first week of the stay, Returned the second week after being notified it would be resolved and... More

Was this review helpful? Yes 1
TimothyRice, General Manager at BEST WESTERN PLUS White House, responded to this review

I am very sorry that your experience was less than satisfactory. As a member of the hospitality industry for almost 15 years now I completely understand your frustration as a guest. I have relayed your feedback to our staff . We will be discussing, in depth, your stay as an example of how to improve our service and product at... More

champaign, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Much better value than downtown Nashville. Stayed 3 nights, easy commute to and from downtown Nashville, the Opry, etc. Easy to find, quite with numerous amenities very close including fast food and Wal-Mart. Cheaper gas in town than most places on 65.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
TimothyRice, Manager at BEST WESTERN PLUS White House, responded to this review

I am pleased to hear that our staff and facility met and exceeded your expectations. We make every effort to show our guests the hometown hospitality and legendary service that Best Western is known for. I hope to see you back in the future and please don't hesitate to let me know if there is anything I can do to... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

JUSTIN WHITED the manager and his hotel turns a long trip into the best nights sleep ever. He holds the highest standards at this facility. We stayed here for 3 family birthdays and my fiancé is a Retired Screaming Eagle at 101st Air born at Fort Campbell and this is close to all of our events. Beautiful hotel, great management... More

Was this review helpful? Yes 1
TimothyRice, General Manager at BEST WESTERN PLUS White House, responded to this review

I am so happy to hear that you enjoyed your stay here with us. You are absolutely correct that I have the highest expectations for my property and the staff who work hard everyday to provide you with legendary customer service. I hope to see you again in the very near future and please don't hesitate to let me know... More

Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2014

Great place to stay on the way north from Florida. right off the Hwy and super clean and a very comfortable bed. Price was right and the breakfast was nice. There are several restaurants around from sit down to take out.

Was this review helpful? Yes
TimothyRice, General Manager at BEST WESTERN PLUS White House, responded to this review

I am very sorry to hear about your recent stay and that we did not exceed your expectations. It is my expectation that all of our guests needs are met and expectations are exceeded. I have already had maintenance replace the door latch on your lock. From what I understand we had a large group of people here over the... More

Chillicothe, Ohio
1 review
2 of 5 stars Reviewed March 2, 2014

Deadbolt did not work. Plastic in mattress pad made for a VERY bad nights sleep. Had to wait for food at breakfast with 2 people working the bar. Front desk staff not helpful in the morning at all. I will not stay at this motel again and am not sure I will stay at Best Western Motel at all.

Review collected in partnership with Best Western

Was this review helpful? Yes
TimothyRice, President at BEST WESTERN PLUS White House, responded to this review

Thank you for taking the time to write a review about your recent stay. We are in the business of providing legendary service and not disappointing our guests. I will personally share your comments with our management team and I assure you these issues will be addressed. Please accept our apologizes and I hope that you will give us another... More

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Additional Information about BEST WESTERN PLUS White House

Address: 404 Hester Drive, I 65 Exit 108, White House, TN 37188
Phone Number:
Location: United States > Tennessee > White House
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in White House
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS White House 3.5*
Official Description (provided by the hotel):
The BEST WESTERN PLUS White House is a brand new hotel. We offer indoor pool, fitness center, hot breakfast, business center. All of our rooms include microwave, refrigerator, wireless Internet, coffeemaker, iron and ironing board, HBO® movies. We are within walking distance to restaurants, nearby shopping mall, movie theatre, large parking, and we are a 100 percent non-smoking hotel. ... more   less 
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