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BEST WESTERN PLUS White House

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404 Hester Drive, I 65 Exit 108, White House, TN 37188
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BEST WESTERN PLUS White House
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BEST WESTERN PLUS White House
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171 Reviews from our TripAdvisor Community

Traveler rating
    120
    33
    11
    5
    2
See reviews for
84
32
9
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Blountstown, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

The place was great with an awesome breakfast. Staff was all pretty friendly but could use a little more hospitality! Over all its a nice quiet place to sleep at though... The pool and whirlpool was very a great way to relax as well.......

Was this review helpful? Yes
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you so much for your kind review. I appreciate your feedback. I will gladly discuss your comments with our staff. We work hard every day to provide exch guest with an experience that exceeds their expectations. I am pleased to see that we made for nice stop on your journey. I will immediately address the issue with staff hospitality.... More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 5 days ago NEW

The room was fine but the service was dreadful. Upon my arrival, I waited at the check in desk for 15 minutes while the person at the desk chatted with a gentleman in front of me as they could not find his reservation. They chit chatted about where to go for dinner in Nashville etc while I stood there waiting... More 

Was this review helpful? Yes
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

I sincerely apologize for your experience. In regards to your item that was left behind, as I told you before when we did speak on the phone, the item was not found in the room. I assured you I would look into it further and get back with you if we did come across it. To this point, the item... More 

Moores Hill, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second time staying at this hotel. We love to visit Nashville but prefer stay out of the city and this is a perfect spot for us! The hotel is very nice and clean and the staff we encountered were extremely nice and helpful! We will definitely be back!

Review collected in partnership with Best Western

Was this review helpful? Yes
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

The greatest compliment that any business an receive is not only that you are a repeat guest, but that we were consistent enough that you anticipate returning once again. Thank you so much for your kind words. I will forward your comments to our entire staff, they are truly the back bone of our goal to meet and exceed expectations.... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

The Distance from Nashville was the only negative, the place was clean, the service people were kind and caring. The breakfast was super yummy and the lady that did the breakfast was helpful, friendly and on task. The pool area was clean, whirlpool worked well. We had a very good time of relaxing. . . we recommend it highly!

Was this review helpful? Yes
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you very much for letting us know about your stay. While I can completely understand your frustration with Nashville traffic, we are only a short 20 miles north of Nashville. More importantly our rooms list for over $100 cheaper than staying in Nashville... The trade-out is certainly a give and take, but we love our quiet little get-away location... More 

Henderson, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was a unexpected nice surprise. It was very clean although the elevator carpet could have used a cleaning. My room was very clean and bed was comfortable. Grounds were very well kept. I always travel with my dogs and it was a very dog friendly hotel. There were good areas to walk your dog. Not a great selection... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you so much for your review. We work tirelessly to insure our property is clean and inviting to all of our guests. I did notice the elevator carpet this morning after reading your review and wanted to let you know that I will have that resolved by the end of business today. It was our pleasure to have you... More 

Cleveland, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

nice, but overpriced says it all...pet friendly, so that was good. front desk said they entered my rewards # and didn't. Had to find out in the morning, and only because i asked (they had spelled my name wrong right off my DL. The breakfast selection was good, but dry eggs, cold gravy and hard bisq. there are a lot... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you very much for your kind words about our property. We work very hard to exceed our guests expectations. I am pleased to see we did just that. I fully understand your frustration at hotel and lodging rates in the Nashville market. I assure you were work tirelessly to insure our rates are competitive and often lower than other... More 

Memphis, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel, great staff, and good breakfast. Would definitely stay here again if I visit the area again. Only downside was the Wi-Fi which was very weak once you left the lobby area and almost non-existent once inside your room.

Was this review helpful? Yes
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you so much for taking the time to review our property. I am pleased to hear our property and staff made for an enjoyable stay. I do apologize for the Wi-Fi. We are currently working with Comcast to resolve the issue. I believe we will soon be switching our provider to another company. I have been working to resolve... More 

Jeromesville
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Starting with the fact that the gps on my phone told me to "park the car and walk the rest of the way" didn't promise much good! Okay, seriously, that was kind of weird, but the road does lead to the hotel and there was room to park. The parking lot was full, which is a good sign usually. We... More 

Was this review helpful? Yes 1
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you so much for your constructive review of our property. We are indeed not only replacing the sofa couches this season, but also renovating our suite rooms. We work tirelessly to provide our guests with an exceptional experience. It is with great sincerity that I apologize that we only met your expectations and did not exceed them. I am... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 26, 2015

This hotel is really very super. We have stayed here many times. The staff is very friendly and helpful. Breakfast selections are first rate. It is in a great location to access attractions in the Nashville area, just off of I-65 and actually is a quiet area.

Review collected in partnership with Best Western

Was this review helpful? Yes
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you so much for letting us know how much you enjoy staying on our property. We work very hard to make sure our guests are taken care of. It is our pleasure to have you as a loyal guest on our property and we look forward to seeing you again soon... JW More 

avenel nj, United States
2 reviews
5 of 5 stars Reviewed May 17, 2015

from a friendly, inviting exterior complete with rocking chairs, to a homey lobby, to a clean, comfy room. microwave and fridge in room. the indoor pool is a rarity in the nashville area, and was a big part of decision to stay, although im very loyal to the best western brand. the breakfast was always full, hot and good. the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
JW_UNYQ, General Manager at BEST WESTERN PLUS White House, responded to this review

Thank you so much for your review. I will willingly admit that our wi-fi has had some issues lately. Especially on the ends of the third floor. We have tirelessly worked with Comcast and ultimately have decided that we will be changing our providers. I am hoping to have this completed shortly and I hope to have you back once... More 

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