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Hospitality House

Certificate of Excellence
1221 West Reelfoot Avenue, Union City, TN 38261
Hospitality House
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45 reviews from our community

Traveler rating
    18
    22
    2
    0
    3
See reviews for
13
7
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good place to stay if you're going to Discovery Park of America. It's not more than a couple of miles away. The room was clean, but it could stand an upgrade (get rid of the bedspread and update the TV). But I'd definitely stay there again.

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Brenham, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My sister and I drove from Williamsburg, VA to Union City arriving very tired. Check in was fast and easy. The room was very clean and comfortable. So glad it had a fridge and a good coffee maker. The breakfast was great and must say I have not had better gravy at any other motel. It was a nice dining... More 

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HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for your kind review. We try very hard, and it rewards our employees to know they are doing well! More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 weeks ago

I sometimes wonder where other reviewers come from. It is like they stayed at a different place. We had a very clean room - up to date. It is a great location. Overall it was a great value. Michael on the desk was very good.

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HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for your great review. We try hard to provide a clean, comfortable and safe place to stay. But we sometimes mess up, and if someone lets us know, we will try to make it right. (But as you probably know, some people you can never make happy.) I'm glad we were able to make you happy with your... More 

Millington, Tennessee
1 review
4 of 5 stars Reviewed April 3, 2015

we spent one night at this hotel during a spring break trip to the area with the kids to visit the discovery park of america. Rate was very reasonable. Room was clean and comfortable. Staff we interacted was very polite. They were training a new desk clerk when I checked in which made the process a little slower and they... More 

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Kentucky
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 26, 2015

Recently a friend and I made an emergency trip to visit a sick friend in the area. The Hospitality House was near our exit and easy to find and very convenient for us to travel to and from. The staff was very friendly and helpful. The room exceeded our expectations in cleanliness. I have never before stayed in a hotel... More 

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HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for your comments. Our housekeeping staff work very hard to insure we have very clean rooms and it will be rewarding to them when I share your comments with them. We hope you will come again! More 

Cranston, Rhode Island
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 12, 2015

Room was large enough for 3 adults. Wifi worked well no problems or slow response. Rooms were clean and beds were comfortable. We were close to the road so you could hear the noise from all the trucks driving by. The staff was very friendly and helpful especially Michael. Well worth the stay.

Was this review helpful? Yes 3
Louisville, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2015

I chose this hotel due to the good reviews on Trip Advisor, and for the most part, the reviews were right. Good price, clean, some nice amenities (recliner facing the TV during March Madness, anyone? <g>), helpful staff. As I checked in, I was once again thankful for TA helping me to find good value in unexpected places. Then, I... More 

Was this review helpful? Yes 1
HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for the kind words concerning your stay. I'm sorry you had a problem with the WIFI. We keep a regular check on our internet service, and I even question our provider about it regularly about anything we can do to improve it. They assure me that we have good service, and fast, although reviews like this make me... More 

Jasper, Arkansas
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 19, 2014

Ended up in Union City after not being able to find a motel at Mayfield, KY. where we were planning to stay. Having never heard of this particular chain we were somewhat leery, but it was late and we were tired. Talk about a pleasant surprise on entering the lobby! It was nicely decorated, clean and the desk clerk was... More 

Was this review helpful? Yes 2
HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for the nice review. We're sorry you had a problem with the toilet, but happy we were able to move you to another room. We strive to provide a clean, safe and comfortable stay for our guests, and it helps to know we are meeting those goals. Thanks for staying with us! More 

Top Contributor
59 reviews 59 reviews
46 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 10, 2014

Here in business Hampton was booked so I checked this out Very personable home town atmosphere. Clean rooms Hot shower Bed good Micro. And fridge in room No pets. Non smoking Convenient area Older unit. Kept up nicely. Outside pool clean Landscape nice Tv works good

Was this review helpful? Yes 3
Rector, Arkansas
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 3, 2014

We went out for a drive one day and ended up in Union City. We decided to stay and check out the museum of discovery so we went on the hunt for a hotel. Right down the road we found Hospitality Inn. It was clean an reasonably priced so we booked a room. We have now stayed 3 timed at... More 

Was this review helpful? Yes 4
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