We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn Union City

Certificate of Excellence
Hotel website
Hotel deals
2201 West Reelfoot Ave., Union City, TN 38261 (Formerly Hampton Inn Union City)
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Quality Inn Union City
Professional photos View all
Browse nearby
Quality Inn Union City
Add Photo

191 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    85
    58
    28
    15
    5
See reviews for
72
30
10
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (191)
  • Mar-May only
    (52)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (44)
All months
Bedford, Indiana
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 25, 2015

This is probably one of the best, I have stayed in, in quite awhile. Facility was immaculate clean, everything looked new and updated. Staff was friendly and pleasant to be around. Staff didn't make you feel as if you were just dollars; it was like a fresh breath of air. Breakfast staff was exceptional. Lynda the dining attendant was eager... More 

Was this review helpful? Yes 1
Cathy G, Manager at Quality Inn Union City, responded to this review

Greg, Thank you so much for the compliment! I will pass that on to Ms Lynda, and I will post this on our board for all to see! Of course, I think we have an awesome team , but it's nice to know that someone took the time out of their day to tell them. If you ever need anything... More 

Bossier City, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 23, 2015 via mobile

Clean, nicely decorated room with quality bedding,plenty of pillows & awesome service especially the morning breakfast with Mrs. Lynda!!! She said she was there to serve us and serve us she most certainly did!!!

Was this review helpful? Yes 1
Cathy G, Manager at Quality Inn Union City, responded to this review

Renee, We all love our breakfast ladies! Meshelle, Cindy, and Ms. Lynda are an awesome team and I am so glad that you enjoyed talking to Ms. Lynda. She babies everybody! One gentleman said that it was like going to his best friends house, and his grandmother being there! Thank you so much, and I will show them this reveiw.... More 

Martinsburg, Pennsylvania
Level Contributor
120 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 8, 2015

The sign said Hampton but when checking in the sign on the counter said Hilton....confused I asked and was told "Hilton". I guess that explains the price.... If this is what a Hilton is I'll stick with my "Wyndham's and Choice" motels. Not a lot of difference (at least at this one) from what I'm use to. I like the... More 

Was this review helpful? Yes 1
Cathy G, Manager at Quality Inn Union City, responded to this review

I am so sorry for any confusion about the property. We were a Hampton for twenty years, and was in the middle of changing flags when you stayed with us. We are now a Quality Inn and everything is new! You are welcome to checkout our Facebook and Twitter pages to see the upgrades. Thank you again for choosing our... More 

Arlington, Tennessee
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed April 5, 2015

Imagine my surprise to find out after checking in that this location is currently transitioning to a Quality Inn. My family and I have stayed here before, but this time it was not the same. The staff was still friendly and the breakfast was decent, but many requests could not be accommodated due to the transition (ex. No roll away... More 

Was this review helpful? Yes
Hometown16, General Manager at Quality Inn Union City, responded to this review

I am so sorry that you were disappointed that we are changing over to Quality. We have had a great time as Hampton, but they have decided after twenty years not to renew ,because we are an exterior property. When we are finished with the change over, everything will be new. We have already replaced carpet, furniture, lamps,and mirrors. Our... More 

Dickson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

We stayed in a King Suite for one night. The room was very clean and the provided shampoo and soaps were good quality. In room internet and TV were decent.The in room coffee was poor quality. I thought the price was a bit high for what was provided, but considering the terrible reviews of other area hotels, we chose this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Cathy G, Manager at Quality Inn Union City, responded to this review

Erica, Thank you so much for staying with us and , reviewing our property. We welcome any and all comments. You stayed with us as we were getting ready to change over to Quality. Please check out our twitter and Facebook page to see the new upgrades! Maybe next time, you can check out our breakfast and meet our breakfast... More 

Franklin, North Carolina
1 review
4 of 5 stars Reviewed March 29, 2015

This building used to be owned by another chain, not noted for the high quality of their facilities. While everything was clean and in good repair, it was clearly below the usual Hampton Inn experience. They are making improvements, and in places this was obvious. The staff was pleasant, and one gracious lady who managed the morning breakfast area was... More 

Was this review helpful? Yes
Hometown16, General Manager at Quality Inn Union City, responded to this review

Thank you taking the time to comment on our property. We are making changes and I am glad to hear that you noticed! We are changing our name and with that comes, new furniture, carpet, bedding, etc, and In less than a month we have a whole new look. Hope to see you again! More 

1 review
3 of 5 stars Reviewed March 24, 2015

clean--great breakfast--friendly staff--maintenance lacking-- location was central to where we needed to go -- reported sink stopped up on first day we arrived and they never fixed it or offered to change our room--not good

Review collected in partnership with Hampton

Was this review helpful? Yes
Hometown16, General Manager at Quality Inn Union City, responded to this review

I am so sorry that you had a problem with your sink, and I know when the first maint. man came in, he could not fix it. That's why he went after someone who could take care of the sink. As I said before, you were not in the room when they came back, and I do apologize for not... More 

Arab, Alabama
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed 2 nights at this property for a local sports tournament. Although the hotel has exterior corridors, and seemed to be an older property, the rooms were clean, well kept and maintained. The employees at the hotel were all as friendly as could be. Ms. Lynda, who was the breakfast area hostess, was OUTSTANDING!!! I felt like I had... More 

Was this review helpful? Yes
Hometown16, General Manager at Quality Inn Union City, responded to this review

I would like to thank you for the kind words. We try very hard to make everyone feel at home, and I am so glad that in your case, we succeed. We are looking forward to seeing you on your next visit. More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 16, 2015

My husband and I and our little boy stayed 1 night here for a short trip to the nearby Discovery Center of America. Lovely little hotel. Our room was nice, clean, and smelled fresh. All the staff members we came in contact with were pleasant and helpful. The breakfast was yummy, the eating area was clean, and the food items... More 

Was this review helpful? Yes
Hometown16, General Manager at Quality Inn Union City, responded to this review

Thank you so much for choosing our hotel. We appreciate your comments, and we are happy that you enjoyed your stay. Hope to see you again! More 

Knoxville, United States
1 review
5 of 5 stars Reviewed March 9, 2015

One of the best Hampton Inn's I have stayed in. Friendly awesome staff, went out of their way to make us happy. Very clean rooms. Great breakfast and a real good cup of coffee. Will recommend to my family and friends. 1-10 rating I give them a 12

Review collected in partnership with Hampton

Was this review helpful? Yes
Hometown16, General Manager at Quality Inn Union City, responded to this review

I will read this review to our team, and the only thing that I can say, is AWESOME!!! We hope that we see you again, and thank you so much for taking the time to write a review! More 

Questions? Get answers from hotel staff and past guests. Ask a question

17 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (2)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay