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Quality Inn Union City

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2201 West Reelfoot Ave., Union City, TN 38261 (Formerly Hampton Inn Union City)
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Quality Inn Union City
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At a glance

75%
Positive reviews?
KEY AMENITIES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free Breakfast
Free High Speed Internet ( WiFi )
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Quality Inn Union City
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    198 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (17)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (198)
    • Mar-May only
      (52)
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      (50)
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    Waterloo, Illinois
    Level Contributor
    20 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed 4 days ago NEW

    The Inn was recently acquired by Choice Hotel. They have completely remodeled all the rooms. Ours was very spacious and comfortable. The mattress was very comfortable and being able to choose either soft or firm pillows was a plus. The only problem we had was there were a very small number of little black bugs (only one or two) but... More 

    Was this review helpful? Yes 1
    Cathy G, Manager at Quality Inn Union City, responded to this review

    Thank you so much for your comments. We love hearing about everyones stay with us. We appreciate Mrs. Lynda and the job she does for us. She is truly a blessing to us. She never meets a stranger. Our hotel is an exterior hotel and unfortunately we have a field all around us. Any time you stay with us and... More 

    Bloomfield, Iowa
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed 1 week ago

    My family and I stayed at this hotel recently after a visit to Discovery Park of America. The room was quite spacious and very clean. The separate sink area was nice and the room was obviously recently renovated. The bathroom did not appear to have been part of the renovation and was dated and could use a little updating. Breakfast... More 

    Was this review helpful? Yes 1
    Cathy G, Manager at Quality Inn Union City, responded to this review

    Mrs. Bloomfield, Thank you for your kind review. It is so nice knowing that you had a great stay. We have done a lot of updating the rooms. Our breakfast hostess, Mrs. Lynda is a valuable asset to our hotel. She is the kindest and sweetest person. We get a lot of comments about her, she is like everyones grandma,... More 

    Level Contributor
    3 reviews
    5 of 5 stars Reviewed 1 week ago

    Hotel was clean, pool was nice, ALL of the workers were nice! A little pricey, but looking at other hotels in the area, it was well worth it! Good breakfast! Stayed on 2nd floor, facing pool, very quiet inside the room! VERY COMFY BEDS AND PILLOWS! During the day most folks were working or out adventuring, had the pool to... More 

    Was this review helpful? Yes
    Olive Branch, Mississippi
    Level Contributor
    139 reviews
    23 hotel reviews
    common_n_hotel_reviews_1bd8 47 helpful votes
    1 of 5 stars Reviewed 1 week ago

    Having stayed a lots of hotels and read lots of reviews this one threw us for a loop. Everyone rated this four stars. This place is dated and the rooms show it some. It does have a decent outdoor pool. The room was bugged. Before we went to sleep we killed two big bugs and a spider. We really slept... More 

    Was this review helpful? Yes
    Cathy G, General Manager at Quality Inn Union City, responded to this review

    I am so sorry that you had a problem with bugs in your room. Being an exterior property, they will come in the door at night when it is opened. I think they go for the lights, and as hard as we try, they still come in the rooms sometimes. Some days I come in late and have to stay... More 

    Dallas, TX USA
    Level Contributor
    102 reviews
    49 hotel reviews
    common_n_hotel_reviews_1bd8 48 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Last year it was a Hampton Inn, but things have not changed much. Room was clean, bed good and hotel was quiet. Cannot ask for more than that in a town with few choices. Restaurant next door closes at 9pm. Breakfast was descent and best of all Lynda, the dining room hostess/sometime cook, moved over from Hampton to Quality Inn... More 

    Was this review helpful? Yes
    Jonesboro, Arkansas
    Level Contributor
    35 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 27 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    The property is looking old, the counter top in our room had been obviously broken and rigged back together. The room was clean though and the outdoor pool area was great. Nice landscaping and obviously well maintained. Breakfast was outstanding. There is a pancake machine that my young children were fascinated with (you just push a button and two pancakes... More 

    Was this review helpful? Yes
    Cathy G, General Manager at Quality Inn Union City, responded to this review

    Thank you so much for taking the time to write a review. We appreciate any and all comments. We always want your stay to be the best and always try to improve daily. My door is always open and you are welcome to call me anytime. Sincerely, More 

    Marietta, Georgia
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    This was one of the best hotels I have ever stayed in and I travel quite often.. The mattress was unbelievable EXTREMELY SOFT the pilows also. The best thing to me was MS LYNDA I LOVE HER. Ms Lynda is the true definition of "SOUTHERN HOSPITALITY" she deserves some type of award or somerhing she made me and my family... More 

    Was this review helpful? Yes
    Cathy G, General Manager at Quality Inn Union City, responded to this review

    Letisha, Thank you so much for your review. It is very much appreciated, and Ms. Lynda will love to read this comment! I am so glad that you enjoyed your stay and we look forward to your next visit with us. It is people like you that make our jobs worthwhile. Thank you , again! More 

    Bedford, Indiana
    Level Contributor
    28 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    5 of 5 stars Reviewed May 25, 2015

    This is probably one of the best, I have stayed in, in quite awhile. Facility was immaculate clean, everything looked new and updated. Staff was friendly and pleasant to be around. Staff didn't make you feel as if you were just dollars; it was like a fresh breath of air. Breakfast staff was exceptional. Lynda the dining attendant was eager... More 

    Was this review helpful? Yes 1
    Cathy G, Manager at Quality Inn Union City, responded to this review

    Greg, Thank you so much for the compliment! I will pass that on to Ms Lynda, and I will post this on our board for all to see! Of course, I think we have an awesome team , but it's nice to know that someone took the time out of their day to tell them. If you ever need anything... More 

    Bossier City, Louisiana
    Level Contributor
    6 reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    5 of 5 stars Reviewed April 23, 2015 via mobile

    Clean, nicely decorated room with quality bedding,plenty of pillows & awesome service especially the morning breakfast with Mrs. Lynda!!! She said she was there to serve us and serve us she most certainly did!!!

    Was this review helpful? Yes 2
    Cathy G, Manager at Quality Inn Union City, responded to this review

    Renee, We all love our breakfast ladies! Meshelle, Cindy, and Ms. Lynda are an awesome team and I am so glad that you enjoyed talking to Ms. Lynda. She babies everybody! One gentleman said that it was like going to his best friends house, and his grandmother being there! Thank you so much, and I will show them this reveiw.... More 

    Martinsburg, Pennsylvania
    Level Contributor
    129 reviews
    103 hotel reviews
    common_n_hotel_reviews_1bd8 39 helpful votes
    5 of 5 stars Reviewed April 8, 2015

    The sign said Hampton but when checking in the sign on the counter said Hilton....confused I asked and was told "Hilton". I guess that explains the price.... If this is what a Hilton is I'll stick with my "Wyndham's and Choice" motels. Not a lot of difference (at least at this one) from what I'm use to. I like the... More 

    Was this review helpful? Yes 1
    Cathy G, Manager at Quality Inn Union City, responded to this review

    I am so sorry for any confusion about the property. We were a Hampton for twenty years, and was in the middle of changing flags when you stayed with us. We are now a Quality Inn and everything is new! You are welcome to checkout our Facebook and Twitter pages to see the upgrades. Thank you again for choosing our... More 

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