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Quality Inn Union City

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2201 West Reelfoot Ave., Union City, TN 38261 (Formerly Hampton Inn Union City)
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1 room 1 adult
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Quality Inn Union City
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211 Reviews from our TripAdvisor Community

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Cheshire, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

What a nice spot to rest. The lady at the desk was very nice and was quick to correct an issue with our room . The breakfast was great and the entire hotel is well kept and comfortable. Be aware there is not an elevator so if you have issues with stairs be sure to ask for a ground floor... More 

Helpful?
Thank Doreen C
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I travel 4 days a week every week all year long and I'm in a different hotel each night. I am a Hilton Honors member so I stay with them almost all the time. Boy am I glad they were sold out and recommended this place. I'm blown away with the price, the professionalism and its cleaner than all the... More 

Helpful?
Thank Tellbobbi
Cathy G, General Manager at Quality Inn Union City, responded to this review

Thank you so much for taking the time to write a review. I will be sure and share this with the rest of our staff. So often our housekeeper's go unnoticed, and this will mean a lot to them. They have one of the hardest job's in the hotel, and I am very proud of them. Thank you, and hope... More 

Lebanon, Tennessee
Level Contributor
6 reviews
4 of 5 stars Reviewed December 30, 2015

Really liked the exceptionally large sleeping room, excellent shower, flat screen TV, beautiful lobby and dining room. The breakfast is wonderful including the pancake machine that dispenses 2 freshly cooked pancakes 60 seconds after pressing the start button. The staff is very friendly and helpful. Didn't appreciate the 2 insects who chimed in with the high pitched refrigerator motor after... More 

Helpful?
Thank RobofTN
Cathy G, General Manager at Quality Inn Union City, responded to this review

I would like to apologize for the noise you heard outside your room. Being an exterior property, it is hard to control everything that goes on outside, but if you let us know when it's happening, we will do our best. Thank you for staying with us and I am glad that you liked your room. More 

Smithville, Ohio
1 review
5 of 5 stars Reviewed November 25, 2015 via mobile

Checked into 2 double bed rooms. All 4 beds were King size. I was surprised at how spotless the rooms were. The beds were very comfy and the vanity was a nice L-shape (great when you have a lot of bags). Front desk staff and friendly and professional. The parking lot was well lit and no noise could be heard... More 

Helpful?
Thank Missy T
Cathy G, General Manager at Quality Inn Union City, responded to this review

I would like to thank you for your kind review. I am very proud of our housekeeping department, because they work very hard to keep everything looking good. Ms. Lynda is a gem, and her kindness does not go unnoticed. Thank you so much, and hope to see you again. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 26, 2015

We stayed in this hotel while taking in Reelfoot Lake for a weekend. At check-in, we discovered there had been some computer malfunction (on the hotel's part) they didn't have my reservation information. They were very apologetic and when I provided all the details, everything was taken care of. The office staff was friendly and our room was clean. Nothing... More 

Helpful?
1 Thank Camille A
Lexington, KY
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 14, 2015

Check-in was quick. The front desk staff was friendly. The room was clean and comfortable. Especially, the beds and pillows! Great night sleep. The floor in our room really needs a shampoo. I would recommend a stay if you are in the area. Lodging is limited in the area. A great choice in Union City! The only problem during our... More 

Helpful?
Thank ahenry1908
Cathy G, Manager at Quality Inn Union City, responded to this review

Thank you for taking the time to comment. I am sorry that you decided not to eat breakfast, but I can understand. All of our Restaurant's were shut down because of the boil water order. We used bottled water for coffee and our pancakes are prepackaged, so we could use them. We just could not serve any other hot food.... More 

Temple, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 9, 2015

Not many options in this area for a hotel but the Quality Inn/ Union City is a very good value and a nice place to stay. Staff is very friendly, the beds are super comfortable and the rooms are clean. If you have time you should visit Discovery Park while you're here. It's only a 3 miles away.

Helpful?
Thank Clyde E
Cathy G, Manager at Quality Inn Union City, responded to this review

Thank you so much for your comments. We try to make everyone feel at home and I am very proud of everyone on our staff. We hope to see you again the next time that your in town. More 

Palm Coast, Florida
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 14, 2015

This was a very pleasant stay, the hotel obliviously has some age on it but do not let that fool you. The desk personal was very friendly and helpful, the room was clean and looked like it had been recently updated. I would stay here again, looking at the others as I drove through town I think I made a... More 

Helpful?
Thank mike h
Cathy G, General Manager at Quality Inn Union City, responded to this review

Thank you for taking the time to write a review for our hotel. I am so pleased that you enjoyed your stay. I am very proud of our staff, because they do try to make everyone feel welcome. We hope to see you again. More 

Mammoth Cave, KY
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 10, 2015 via mobile

We were a group of motorcycle riders. Our room was clean, beds were wonderful...love all the soft pillows. Plenty of clean towels and wash cloths. Nice flat screen TV. Would stay again if going through there. Nice pool area to visit with friends. Quite a few choices for breakfast with a helpful girl present to assist with anything needed.

Helpful?
Thank mjrarts
Cathy G, General Manager at Quality Inn Union City, responded to this review

Thank you so much for taking the time to comment on our hotel. We try to make everyone feel at home and I am so glad that you enjoyed your stay. We hope to see you again! More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 15, 2015 via mobile

Just stayed the night in this hotel on our family road trip. Very clean and spacious room! Fit our family perfect! Beds were super comfortable with pillow top mattresses and comfy pillows. Breakfast was the best we have had on our trip! Huge selection of hot and cold breakfast. Lynda who manages the breakfast area was super sweet and always... More 

Helpful?
1 Thank Ashlee T
Cathy G, Manager at Quality Inn Union City, responded to this review

Thank you so much for the compliments, it means a lot to know that you enjoyed your stay. We try to our best to make everyone feel right at home. Mrs. Lynda is a very important part of our breakfast staff. We knew the minute that we saw her that she would be absolutely perfect for the job. Everyone strives... More 

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