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Hampton Inn Union City

2.5 of 5 2201 West Reelfoot Ave., Union City, TN 38261
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Certificate of Excellence 2014
Hampton Inn Union City
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Hampton Inn Union City
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179 reviews from our community

Traveler rating
    78
    55
    26
    15
    5
See reviews for
67
28
9
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Nashville, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The facility is nice. The rooms open to the outside but it's the nicest place in Union City. The rooms on the back side might somewhat quieter. The staff is wonderful. They were very friendly and helpful. I can overlook the little things when the staff was a nice as these people were.

Review collected in partnership with Hampton

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Chicago, Illinois
Top Contributor
84 reviews 84 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older motel with all outside room entrances and no elevator to the second floor. The public areas, including lobby and breakfast area, are very nicely modernized. The rooms show their age, but are kept very clean and have the usual Hampton furniture, good beds, fresh linens - everything was in working order. The front desk staff was... More 

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

Thank you so much for the kind words. We always want you to feel welcome while staying with us. You mentioned that we did not have an elevator, but we do have one and it is located at the stairs by our laundry dept. I am sorry the front desk did not tell you. Thank you again for your comments.... More 

union city, United States
1 review
1 of 5 stars Reviewed January 28, 2015

extremely rude unaccommodating staff. if you can help it, do NOT STAY HERE!!! you will get little to no sleep and no help from the rude staff!!!!!! Room keys were deleted prior to check out. Staff refused to quiet noisy fellow travelers. staff refused to allow room changes after repeated requests to quiet travelers after ten pm nightly.

Review collected in partnership with Hampton

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

I am so sorry that you feel the way that you do, but we tried very hard to please you. We were sold out the second time that you ask to move, and offered to move you the next day. I was the one that you were dealing with at the desk, and I was not rude to you. I... More 

Murfreesboro, Tennessee, USA
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 23, 2015

In hotels across the state for the past 14 years attending the TN state I have been given the state rate. The hotel refused to give me that rate. The few dollars difference was not that important. I could have stayed down the street. But the attitude conveyed is important. There are other options in Union City and I suggest... More 

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

I am so sorry, and you were right about the rate. We are training, and they are still trying to learn the job, but they did miss that you do get a Govt. rate. I do hope that you will reconsider, and give us another chance to do better. I went back and corrected the rate, and again, I do... More 

O'Fallon, Missouri
Top Contributor
94 reviews 94 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 18, 2015

I have stayed at several hotels in Union City. This one is the overall best choice. I got a super AAA rate. The rooms are clean and not worn out. Good coffee in the morning along with a pretty good continental breakfast. Convenient to everything.

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Little Rock, United States
1 review
2 of 5 stars Reviewed January 14, 2015

friendly and really on-the-ball staff. but the rooms are dated and sad. all outdoor entrances. received wake up call an hour late. breakfast barely average. look around for other places to stay in this area.

Review collected in partnership with Hampton

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

First of all, I would like to thank you for your kind comments about the staff. We try very hard to make everyone feel at home, and Ms. Lynda is amazing at breakfast! Our hotel is in the process of replacing carpet, funiture, mattresses, etc. By April of this year, we will have a new look. Sincerely More 

Carmel, Indiana
Contributor
20 reviews 20 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015

Staff is very friendly and rooms are clean. The bedding is very comfortable too. The lobby is nice and doesnt look old or outdated. The only complaint is cold temperatures is you have to get to your room walking outside. And when I came to get breakfast I had to get in my car to come to the lobby. It... More 

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Henderson, KY
1 review
5 of 5 stars Reviewed January 1, 2015

We were traveling back from Memphis from Christmas and decided to stay the night. The staff was extremely friendly and the room was quiet and clean. Our room had a whirlpool tub, the tub was a great treat during the cold weather. The hotel offered a delicious hot breakfast that included scrambled eggs, sausage, waffles, fruit...etc I would stay at... More 

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed December 24, 2014

The room was clean and comfortable. The staff was friendly. We had other friends staying at the same hotel. When we asked for a room near them, the lady at the desk was very helpful and got us as close to our friends as possible. It was a very pleasant stay.

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Memphis, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

This hotel was really great. I was a bit skeptical at first because of the outside opening doors, but once in the room everything was wonderful. Nice bed, fridge, microwave and tv all seemed new. Breakfast was nice with combination of hot items and choices of drinks.

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Additional Information about Hampton Inn Union City

Address: 2201 West Reelfoot Ave., Union City, TN 38261
Phone Number:
Location: United States > Tennessee > Union City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Union City 2.5*
Number of rooms: 85
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Also Known As:
Hampton Inn Union City Hotel Union City
Union City Hampton Inn

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