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Hampton Inn Union City

Certificate of Excellence
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2201 West Reelfoot Ave., Union City, TN 38261
Best prices for: 1 room 1 guest
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Hampton Inn Union City
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Hampton Inn Union City
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189 reviews from our community

Traveler rating
    83
    58
    28
    15
    5
See reviews for
71
29
10
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Martinsburg, Pennsylvania
Top Contributor
106 reviews 106 reviews
83 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The sign said Hampton but when checking in the sign on the counter said Hilton....confused I asked and was told "Hilton". I guess that explains the price.... If this is what a Hilton is I'll stick with my "Wyndham's and Choice" motels. Not a lot of difference (at least at this one) from what I'm use to. I like the... More 

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Arlington, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Imagine my surprise to find out after checking in that this location is currently transitioning to a Quality Inn. My family and I have stayed here before, but this time it was not the same. The staff was still friendly and the breakfast was decent, but many requests could not be accommodated due to the transition (ex. No roll away... More 

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

I am so sorry that you were disappointed that we are changing over to Quality. We have had a great time as Hampton, but they have decided after twenty years not to renew ,because we are an exterior property. When we are finished with the change over, everything will be new. We have already replaced carpet, furniture, lamps,and mirrors. Our... More 

Dickson, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed in a King Suite for one night. The room was very clean and the provided shampoo and soaps were good quality. In room internet and TV were decent.The in room coffee was poor quality. I thought the price was a bit high for what was provided, but considering the terrible reviews of other area hotels, we chose this... More 

Review collected in partnership with Hampton

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Franklin, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

This building used to be owned by another chain, not noted for the high quality of their facilities. While everything was clean and in good repair, it was clearly below the usual Hampton Inn experience. They are making improvements, and in places this was obvious. The staff was pleasant, and one gracious lady who managed the morning breakfast area was... More 

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

Thank you taking the time to comment on our property. We are making changes and I am glad to hear that you noticed! We are changing our name and with that comes, new furniture, carpet, bedding, etc, and In less than a month we have a whole new look. Hope to see you again! More 

1 review
3 of 5 stars Reviewed 3 weeks ago

clean--great breakfast--friendly staff--maintenance lacking-- location was central to where we needed to go -- reported sink stopped up on first day we arrived and they never fixed it or offered to change our room--not good

Review collected in partnership with Hampton

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

I am so sorry that you had a problem with your sink, and I know when the first maint. man came in, he could not fix it. That's why he went after someone who could take care of the sink. As I said before, you were not in the room when they came back, and I do apologize for not... More 

Arab, Alabama
Top Contributor
67 reviews 67 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights at this property for a local sports tournament. Although the hotel has exterior corridors, and seemed to be an older property, the rooms were clean, well kept and maintained. The employees at the hotel were all as friendly as could be. Ms. Lynda, who was the breakfast area hostess, was OUTSTANDING!!! I felt like I had... More 

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

I would like to thank you for the kind words. We try very hard to make everyone feel at home, and I am so glad that in your case, we succeed. We are looking forward to seeing you on your next visit. More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I and our little boy stayed 1 night here for a short trip to the nearby Discovery Center of America. Lovely little hotel. Our room was nice, clean, and smelled fresh. All the staff members we came in contact with were pleasant and helpful. The breakfast was yummy, the eating area was clean, and the food items... More 

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

Thank you so much for choosing our hotel. We appreciate your comments, and we are happy that you enjoyed your stay. Hope to see you again! More 

Knoxville, United States
1 review
5 of 5 stars Reviewed March 9, 2015

One of the best Hampton Inn's I have stayed in. Friendly awesome staff, went out of their way to make us happy. Very clean rooms. Great breakfast and a real good cup of coffee. Will recommend to my family and friends. 1-10 rating I give them a 12

Review collected in partnership with Hampton

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

I will read this review to our team, and the only thing that I can say, is AWESOME!!! We hope that we see you again, and thank you so much for taking the time to write a review! More 

Jonesboro, United States
1 review
5 of 5 stars Reviewed March 7, 2015

I have stayed at many hotels in my time whether it be for medical reasons, personal/fun reasons, or business. This hotel had some of the nicest and friendliest staff I have ever come across. I am looking forward to my next stay with them.

Review collected in partnership with Hampton

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Hometown16, General Manager at Hampton Inn Union City, responded to this review

I would like to say thank you so much for your comment's, and for choosing to stay with us. We try very hard to make everyone feel welcome, and I am appreciate any comment's. Thank you for sharing! More 

Memphis, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed March 6, 2015

Decent property with close proximity to Reelfoot Lake and to Discovery Park. There are decent dining options close by, too. Our room was clean and smelled fresh. There were ample linens. It was an older property but well maintained and the staff was informed and attentive.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hometown16, General Manager at Hampton Inn Union City, responded to this review

First of all, thank you for staying with us. We appreciate any and all comment's. We are an older property, but we are in the process of replacing everything! I am excited about the change that's coming! We hope when you return to the area, that you will check us out. More 

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