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BEST WESTERN Cades Cove Inn

7824 E Lamar Alexander Pkwy, Townsend, TN 37882
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Certificate of Excellence 2014
BEST WESTERN Cades Cove Inn
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BEST WESTERN Cades Cove Inn
BEST WESTERN Cades Cove Inn
BEST WESTERN Cades Cove Inn
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223 reviews from our community

Traveler rating
    93
    88
    27
    10
    5
See reviews for
78
80
15
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • All months
    (223)
  • Mar-May only
    (45)
  • Jun-Aug only
    (75)
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There are newer reviews for BEST WESTERN Cades Cove Inn
See the most recent reviews
Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

If you want to stay at the Best Western I would call in advance to get a room because the rooms fill up fast, because of the Festivities for the 4th of July Holiday. It has a great walking path and close to Cades Cove enterance and also to the Townsend Heritage Center and access to the back roads Sevierville.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

I am glad you was able to spend your holiday with us! We look forward to seeing you again in the future. More 

Chattanooga, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

This hotel is newly renovated, the rooms are very large. It was quite and very clean. the hot breakfast was awesome something for every taste....The staff we very friendly. Only 15 minutes from either Gatlinburg or Pigeon Forge.

Was this review helpful? Yes 1
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

I am glad you enjoyed your stay and we look forward to seeing you agin in the future! More 

Memphis, Tennessee
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2014

Newly renovated which is welcomed. Both my dad and I have stayed at this location several times since it first opened as a Hampton Inn many many years ago. Was sorely in need of renovation. Pluses: clean, 5 minutes from Smokies, better than average breakfast, fitness room, flat screen TV, nice cable selection, nice pool area, rocking chairs outside each... More 

Was this review helpful? Yes 2
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

I will pass along the idea of breakfast at 6 to our management team! We look forward to seeing you again in the future. More 

1 review
5 of 5 stars Reviewed July 2, 2014 via mobile

The staff was very helpful and friendly. The water slide was a great touch for the kids. Breakfast was the best we have had at a hotel in a while. When traveling with children having plenty of room is essential, these rooms were more than accommodating!

Was this review helpful? Yes
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

I am glad you and your family enjoyed your time with us, and look forward to seeing you again in the future! More 

Massillon, United States
1 review
5 of 5 stars Reviewed July 1, 2014

This motel is in Townsend, TN, "the quiet side of the Smokies." If you want to stay far "away from the maddening crowd," this is a great choice - very clean and comfortable with courteous, professional staff. Rates were surprisingly reasonable and free breakfast one of the freshest - best I've had in this (intermediate) level of motel chain. Only... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

I am glad your trip was a experience you will always remember, even the old police car and stuffed bear! We look forward to seeing you again in the future. More 

jacksonville, United States
1 review
5 of 5 stars Reviewed June 28, 2014

the room was clean and smelled fresh, the bed was very comfortable, the staff was very friendly and helpful, staff was also knowledgeable, the complimentary breakfast was very good, the pool area was welled kept and clean, pan to stay there again

Review collected in partnership with Best Western

Was this review helpful? Yes
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

I a glad everything was perfect. We look forward to seeing you again. More 

Orlando, FL
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 25, 2014

We stayed for just one nice prior while heading South, from Chicago, to Orlando. This was a good 1/2 way stopping point before continuing on to the Tail of the Dragon. The property was clean and well maintained. In fact, we couldn't tell if it had just been refurbished, or it was recently built. Either way, very nice. The WiFi... More 

Was this review helpful? Yes
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

I am glad you enjoyed your stay. We look forward to seeing you again in the future. More 

Statesboro, Georgia
Top Contributor
60 reviews 60 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 24, 2014

We had a great stay for a long weekend with some friends. We got 3 rooms close to each other, the check-in and check out were very friendly and quick, rooms were clean and spacious, parking was free and in front of the door, free coffee was in the lobby. Location is great for the Cade's Cove and the mountains.... More 

Was this review helpful? Yes
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

I am glad you enjoyed your stay. We look forward to seeing you again in the future. More 

Jacksonville, Florida, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 24, 2014

I chose this hotel because of its proximity to the Smoky Mountains National Park and because it was listed as pet friendly. I arrived after 10 pm. Everything in town was closed, and all the hotel had to offer to eat were cookies. The room looks there has been a half-hearted attempt at recent renovations. It was fairly clean, and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

I do apologize for the noise level, and that our hotel was booked, therefore you could t be moved to another location. However we try to accommodate everyone and if the front desk staff had been called during the issues outside we could have stopped them. We can only ask guests to try and respect others. More 

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 22, 2014

I stayed here the night before my wedding, and as if I wasn't stressed enough, the credit card that my mother had reserved the room with had expired since she made the reservation. I know that there was no way her card would have declined, so I suggested that if we called her, it could be straightened out. Apparently this... More 

Was this review helpful? Yes 4
EconoLodge342, Public Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

Our management was on site during this issue at hand. Our policy is that at check in all credit cards are scanned. It's our company policy. First is to protect our customers, and second is to prevent stolen credit cards. We don't look at prior approvals until checkin, we do this at the time of reservation. I do apologize that... More 

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Additional Information about BEST WESTERN Cades Cove Inn

Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882
Phone Number:
Location: United States > Tennessee > Townsend
Price Range (Based on Average Rates): $
Number of rooms: 54
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Also Known As:
Econo Lodge Parkside
Econo Lodge Townsend
Townsend Econo Lodge
Hotel Style:
#3 Family Hotel in Townsend
#5 Romantic Hotel in Townsend

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