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All 9 Townsend hotels

BEST WESTERN Cades Cove Inn

7824 E Lamar Alexander Pkwy, Townsend, TN 37882
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Ranked #5 of 9 Hotels in Townsend
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
JUANITA H Williamston, South Carolina, USA
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178 reviews from our community

Traveler rating
    75
    69
    24
    7
    3
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62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel itself seemed okay but the room needed better housekeeping service. The light was burned out in the bathroom, which seemed hard for someone not to have noticed. The mouthpiece on the phone had something nasty and sticky on it. The towel was frayed on two sides. And the internet wasn't working.

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Williamston, South Carolina, USA
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very nice quiet and clean room close to Cades Cove in the town of Townsend with mountains all around. Good breakfast and good local food. A great place to stay to visit Cades Cove and a short drive to Pigeon Forge.

Review collected in partnership with Best Western

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Brazil, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My husband and I spent part of our vacation at his hotel. The staff are friendly, helpful and ready to help if there is a problem. Our fire alarm in the room needed a new battery and they called the maintenance man in at 8:30pm to fix it. He was cheerful even though he had been called away from his... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Clarion, United States
1 review
2 of 5 stars Reviewed 1 week ago

I've never given a bad review in my life, but this has to be said... Initial check-in service was medocre, as if i had disturbed this individual from something important they were doing when we walked in.... Internet did not work in room due to an access point issue, but front desk did nothing to offer support. Had to go... More

Review collected in partnership with Best Western

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Manchester, Georgia, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit to Townsend, Tennessee and we will definitely be back and staying at the Best Western. The hotel and front desk staff were wonderful ! The hotel room was big, VERY clean, mattress was comfortable and the view of the mountains just put to over the top. The front desk even called us to make sure... More

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Atlanta, GA
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located on the 'quiet side' of the Smoky Mountain National Park but conveniently located to several area attractions. Cades Cove and the Foothills Parkway are only a short drive away, offering many great photo opportunities! The rooms at the hotel were nice, clean and very quiet with rocking chairs outside each room. The breakfast buffet was hot,... More

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Rome, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice and very clean hotel. Seems fairly new. Rocking chairs outside is a very nice idea. Pretty good breakfest downstairs in the lobby. Was a bit pricey but we stayed during a holiday weekend so kinda expected that. Defineately would stay again. Area is quiet and had a good resturant right across street.

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evergreen colorado, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed there for a wedding held in Townsend and the overall experience was great. Great Tubbing near by at the River Rat was so much fun. The people at the hotel were very accomodating and friendly

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 3 weeks ago

Great stay at a reasonable price. The bed was comfy, the room was clean, & the pool area was very enjoyable. They also offered a wide variety of breakfast foods, both hot & cold. We stayed here for 3 days & I would definitely stay here again if i returned to the area.

Review collected in partnership with Best Western

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Cleveland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Went for a weekend group trikke ride in Townsend and stayed at the Best Western. This hotel is right on the greenway, great location. The hotel was nice, great breakfast and great price. The hotel staff was very friendly! They accommodated us for early check-in which was very very nice! Will stay here again, soon!

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Cades Cove Inn

Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882
Phone Number:
Location: United States > Tennessee > Townsend
Price Range (Based on Average Rates): $
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Also Known As:
Econo Lodge Parkside
Econo Lodge Townsend
Townsend Econo Lodge

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