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BEST WESTERN Cades Cove Inn

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7824 E Lamar Alexander Pkwy, Townsend, TN 37882
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BEST WESTERN Cades Cove Inn
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390 Reviews from our TripAdvisor Community

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Cincinnati, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My family & I have vacationed in Townsend, TN, probably over 30 times in the past decade. This is the closest destination for us to have a mountain / hiking break from work & school, from Cincinnati. After years of staying at various local motels, we finally stayed at this Best Western. I don't know why we didn't pick it... More 

Review collected in partnership with Best Western

Helpful?
Thank Alex S
1 review
5 of 5 stars Reviewed 1 week ago

If you are looking for a good value in a quiet and safe location this is the one for you . The staff was extremely helpful and knowledgeable about attractions and dining in the area . the hotel was very quiet and clean . The rooms were surprising updated with quality linens and finishes . there are rocking chairs outside... More 

Review collected in partnership with Best Western

Helpful?
Thank sabrinacX4901AX
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed in one of the King Suites for a much needed getaway. Room was nice and clean with a fire place and a jacuzzi. Breakfast was not the best I've had but wasn't the worse either. Very quite area and a restaurant was located just across the highway.

Helpful?
Thank Debbie H
Gatlinburg, Tennessee
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has been updated from what I remember it a few years ago. Room was clean, nicely updated. One major complaint we had 4 in our room (2 queen beds) but only had 3 towels a hand towel and 3 wash cloths...not sure if this was housekeeping oversight or if this is their standard but really should have more... More 

Helpful?
Thank TJ J
Starke, United States
1 review
4 of 5 stars Reviewed January 5, 2016

Very Good Breakfast ran out of sausage the second day, friendly staff. Very quiet community in the winter. Will be back for Summer fun. Small town experience nice to be outside of the chaos in Gatlinburg.

Review collected in partnership with Best Western

Helpful?
Thank Stephanie J
Arlington, United States
1 review
4 of 5 stars Reviewed January 5, 2016

I am a Hampton guy. So I don't normally stay in Best Westerns but this is one I would go again. Great place, great people, great breakfast. Great stay. This is one of the Best Westerns you see in the commercials. Very nice. Quiet side of Smokeys for sure, peaceful, restful. rooms were clean and well decorated, very modern. Only... More 

Review collected in partnership with Best Western

Helpful?
Thank Daniel W
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

Stayed here new years night. There was no front desk person for line 5 minutes at first, maybe he was in another part of the hotel, they apologized, but it was a little odd. Granted, it was new years and they were probably short staffed. Other than that and that the rooms have carpet, great stay, we would stay again... More 

Helpful?
Thank Travelsaremything
Lenoir, North Carolina
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 31, 2015

Nice Friendly Staff, Rates were good, Room was clean and enjoyed the fireplace. Breakfast was good, sausage was not as good as other things on the bar. Bed was just right, great clean sheets. The Location is great, but out of the hustle of the Pidgeon Forge area. Towels was rough, not soft as they could be. But the location... More 

Helpful?
Thank TwigCaldwell
Smyrna, United States
1 review
4 of 5 stars Reviewed December 29, 2015

Our room was much larger than anticipated. We had a king suite. Room was clean and bed comfortable. It would be nice to have a large ottoman to rest feet on while sitting on couch. Also, would be great to be able to rent movies on the t.v. Overall, very satisfied & will stay here again. Loved the rockers provided... More 

Review collected in partnership with Best Western

Helpful?
Thank Emery G
PORT ORANGE, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 22, 2015

The front desk staff gave us the impression they could of cared less if you stayed with them. The manager was off unitl Tuesday so could not get anywhere. Charged our AX card twice and still have to deal with that today. Worst Bet Western ever.

Review collected in partnership with Best Western

Helpful?
1 Thank Lester D
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