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BEST WESTERN Cades Cove Inn

2.5 of 5 7824 E Lamar Alexander Pkwy, Townsend, TN 37882
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Certificate of Excellence 2014
BEST WESTERN Cades Cove Inn
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234 reviews from our community

Traveler rating
    95
    90
    33
    10
    6
See reviews for
81
85
16
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (46)
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    (31)
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2 reviews
1 of 5 stars Reviewed 3 days ago NEW

there was a problem with billing we had already checked in they call me done to the office at 10:00 pm and told me to fix the problem are get out thank god I had cash on hand the manger was very rude I was told that we would call the bank the next morning to fix this problem also... More 

Review collected in partnership with Best Western

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Chattanooga, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago NEW

We stayed here in February and fully enjoyed our stay. The hotel was very clean, neat and updated, staff was very courteous and friendly and a great breakfast. A really good value for the money. The problem or caution has to do with the fact we booked and was charged for the room through HotWire and we were then charged... More 

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Best Western in located on the main road in Townsend, TN. It was kind of OK as far as the bed, TV, breakfast, etc... After I realized I could rent a cabin in the same area for less per night, I would not stay there again. Like most motels, the room door opened to outside so it didn't really feel... More 

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Athens, TN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms are spacious and clean, the employees are polite and professional, the breakfast is great, and the prices are very reasonable. We plan to stay at the Best Western in Townsend any time we're in the area! Highly recommended.

Review collected in partnership with Best Western

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Townsend, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place. Had a wonderful stay. Loved our room. Great breakfast. Much better than most. Will stay again. We live close and it is an awesome place to get away. We stayed in the king suite. Very spacious and perfect for us.

Review collected in partnership with Best Western

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Spring Hill, Tennessee, United States
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here last night, February 14, 2015. Met three different front desk staff and all were nice and accommodating. The room was cleaner than a lot more pricy hotels I've stayed in but still had a few issues not worth going into. The space around the door was big and the very cold air blew through it like the door... More 

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Walker, Louisiana, USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Townsend is a beautiful little town just outside the Great Smoky Mountain National Park and a great location for a motel. The motel was clean and neat, breakfast good, and the staff was friendly.However we did have some minor issues. Unbeknownst to us, the sensor for the tv remote was not on the tv, but in the cabinet underneath. We... More 

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Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2015

My wife and I enjoy visiting Cades Cove and the quiet surroundings, compared to Gatlinburg, of the Townsend community. The room we booked at the Best Western was large, clean, and comfortable. The staff were very friendly. The continental breakfast was also very good. There were absolutely no problems except the bathtub and sink drains were a little slow, but... More 

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Chattanooga, Tennessee
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 16, 2015

Rooms are spacious and clean, at least the hot tub suites are. Bed was firm and comfortable with lots of pillows. I've never reviewed toilets before, but myself and others joked at the GUSTO with which those things would flush! Shower head, it's a water saver...plan on a hotter, longer shower. Grounds and exterior are easy on the eyes. Breakfast... More 

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Chatsworth, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 2, 2015

Good place to stay for Cades Cove visit and no crowds, was higher than I wanted to pay, but expected that since spur of the moment decision trip.. Continental breakfast was wonderful! Overall, clean and up to date. The problems we had were in our room, bedspreads were stained, beds very hard and the sheets made it sound like you... More 

Was this review helpful? Yes 3
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Additional Information about BEST WESTERN Cades Cove Inn

Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882
Phone Number:
Location: United States > Tennessee > Townsend
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Cades Cove Inn 2.5*
Number of rooms: 54
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TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Best Western, TripOnline SA, Despegar.com and Odigeo so you can book your BEST WESTERN Cades Cove Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Econo Lodge Parkside
Econo Lodge Townsend
Townsend Econo Lodge
Hotel Style:
#3 Family Hotel in Townsend
#6 Romantic Hotel in Townsend

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