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BEST WESTERN Cades Cove Inn

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7824 E Lamar Alexander Pkwy, Townsend, TN 37882
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BEST WESTERN Cades Cove Inn
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BEST WESTERN Cades Cove Inn
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237 reviews from our community

Traveler rating
    96
    91
    34
    10
    6
See reviews for
83
86
16
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (237)
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    (49)
  • Jun-Aug only
    (75)
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    (31)
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Spring Hill, United States
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here last month and the rooms have been very clean both times. The staff is nice and helpful. The Cove side is a little quieter than the other side. Very close to Cades Cove and Wears Valley Road which takes you over to Pigeon Forge if needed.

Review collected in partnership with Best Western

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Talking Rock, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here one night and loved the hotel. I wish I could have stayed longer. The room was very clean and everything worked the way it should. The breakfast was great and the staff was very friendly. I will most definitely be returning here.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Chattanooga, TN
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We planned a trip to Cades Cove for the weekend since the weather nice and we had cabin fever. We usually stay in Pigeon Forge or Gatlinburg but this area was a nice change. The hotel was more modern and updated than most in Gatlinburg and Pigeon Forge. The rooms were moderately clean and we liked that they had a... More 

Was this review helpful? Yes 2
2 reviews
1 of 5 stars Reviewed 4 weeks ago

there was a problem with billing we had already checked in they call me done to the office at 10:00 pm and told me to fix the problem are get out thank god I had cash on hand the manger was very rude I was told that we would call the bank the next morning to fix this problem also... More 

Review collected in partnership with Best Western

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Chattanooga, Tennessee
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

We stayed here in February and fully enjoyed our stay. The hotel was very clean, neat and updated, staff was very courteous and friendly and a great breakfast. A really good value for the money. The problem or caution has to do with the fact we booked and was charged for the room through HotWire and we were then charged... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 17, 2015

Best Western in located on the main road in Townsend, TN. It was kind of OK as far as the bed, TV, breakfast, etc... After I realized I could rent a cabin in the same area for less per night, I would not stay there again. Like most motels, the room door opened to outside so it didn't really feel... More 

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Athens, TN, United States
1 review
5 of 5 stars Reviewed February 17, 2015

The rooms are spacious and clean, the employees are polite and professional, the breakfast is great, and the prices are very reasonable. We plan to stay at the Best Western in Townsend any time we're in the area! Highly recommended.

Review collected in partnership with Best Western

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Townsend, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

Great place. Had a wonderful stay. Loved our room. Great breakfast. Much better than most. Will stay again. We live close and it is an awesome place to get away. We stayed in the king suite. Very spacious and perfect for us.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Spring Hill, Tennessee, United States
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 15, 2015

Stayed here last night, February 14, 2015. Met three different front desk staff and all were nice and accommodating. The room was cleaner than a lot more pricy hotels I've stayed in but still had a few issues not worth going into. The space around the door was big and the very cold air blew through it like the door... More 

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Walker, Louisiana, USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 29, 2015

Townsend is a beautiful little town just outside the Great Smoky Mountain National Park and a great location for a motel. The motel was clean and neat, breakfast good, and the staff was friendly.However we did have some minor issues. Unbeknownst to us, the sensor for the tv remote was not on the tv, but in the cabinet underneath. We... More 

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