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Highland Manor Inn & Conference Center

7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
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Highland Manor Inn & Conference Center
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Highland Manor Inn & Conference Center
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172 reviews from our community

Traveler rating
    105
    50
    10
    3
    4
See reviews for
50
71
11
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (172)
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    (54)
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    (17)
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1 review
5 of 5 stars Reviewed 1 week ago

To the owner manager and every employee, We have vacationed the last 6 years in the Smokies. We always stay in Pigion Forge, but this year they had raised their price and wasn't nice about it. We decided to try Townsend, we had stayed there last year at another Hotel. Our stay at Highland Manor was Awesome!!!!!!!!!!!!!!!!!! The room was... More

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Knoxville, Tennessee
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

It was like stepping back in time, and we loved it. The decor was from the 80's, but everything was spotlessly clean and very comfortable. We stayed two nights during a retreat in November, 2014, and we'll definitely return. This is a family-owned motel, and it shows; they've taken great care of it. I asked for a coffee maker for... More

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Scarborough
Top Contributor
121 reviews 121 reviews
55 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is great, above and set back from the road which can be busy. Some restaurants nearby so you can just walk but be careful crossing the road. The room was comfortable and the one thing I did not like was that the sheets and bed spread were not 100% cotton, but mostly or all polyester. I'd rather have... More

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SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. It is always good to hear from guests so we will know how we're doing. Your comment about the sheets being a poly / cotton blend is a new one for me. We have always purchased the blended material sheets ever since we opened in 1982. They wear well and... More

Milton, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed two nights in October, 2014. It is a great location to visit Cades Cove, very close. The staff was friendly and helpful. The motel is older, but we found it clean. Our room had a dehumidifier, which was turned on when we arrived and after the first day we had to get instructions to empty it because it... More

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SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for choosing the Highland Manor Inn as your place to stay while visiting Townsend in October. I want to apologize that you had to empty the dehumidifier in your room. We use them in our lower level rooms. These Terrace rooms are partially 'underground' because of the way we built the second floor rooms to also be ground... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2014 via mobile

Stayed here for 3 nights while visiting UT Knoxville then some fun time driving the roads. Very nice family owned and operated inn. The decor in the rooms might seem dated, but they are well maintained and clean. I was offered a ground floor room or the second level with the balcony; unfortunately I chose a ground floor room thinking... More

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Lawrenceville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2014

We found the Highland Motor Inn after spending the day hiking in the Cades Cove section of The Smoky Mountains National Park. We were exhausted and starving, and waitress at the restaurant across the street recommended the Highland Manor. It was late and we were pleasantly surprised, both by Beale in the front office and by the cleanliness of the... More

Was this review helpful? Yes 1
Forsyth, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 25, 2014

My wife and I were spending a couple of days in the Smokies, and we wanted to stay away from the busyness of Gatlinburg and Pigeon Forge. We found the Highland Manor Inn in Townsend to be conveniently located near the park, without the traffic further northeast. Though somewhat dated, and with minimal breakfast choices, the hotel provided a clean,... More

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Brevard NC
Top Contributor
151 reviews 151 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 10, 2014

We always stay at the Highland Manor while in Townsend and have never been disappointed. The rooms are large and clean with small refrigerator and microwave. Beds are very comfortable. Hotel staff is friendly and accommodating. We usually stay on the upper level and love the private balconies and mountain views. This trip we were on the lower level which... More

Was this review helpful? Yes 1
Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

The room was clean and smelled nice. Maid service and front office personal were very nice and helpful. This place is beautiful. I will definitely stay here in the future. Everything was more than I expected and sitting on the balcony looking at the countryside was the best.

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1 review
5 of 5 stars Reviewed September 6, 2014

Over the Labor Day weekend, my family and I stayed at Highland Manor. It was a beautiful hotel. The hotel is very clean and well maintained. The view of the mountains was beautiful. The staff was welcoming and gracious.

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Additional Information about Highland Manor Inn & Conference Center

Address: 7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
Phone Number:
Location: United States > Tennessee > Townsend
Price Range (Based on Average Rates): $
Number of rooms: 49
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Also Known As:
Highland Manor Inn And Conference Center
Highland Manor Hotel Townsend
Highland Manor Motel

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