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Highland Manor Inn & Conference Center

Certificate of Excellence
Hotel website
7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
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Highland Manor Inn & Conference Center
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Highland Manor Inn & Conference Center
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191 Reviews from our TripAdvisor Community

Traveler rating
    115
    56
    12
    4
    4
See reviews for
56
81
13
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • All months
    (191)
  • Mar-May only
    (42)
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Somerville, Alabama
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We spent 3 nights here, and would definitely come back. The room was very clean & quiet. The pool & grounds were beautifully kept. Breakfast was minimal, but we made it work. Very close to Cades Cove. Thanks for a nice visit!

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Kalamazoo, Michigan
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a wonderful location. A quiet place with not all the "flashingness" of some of the other towns. The grounds were immaculate as well as the room. Very helpful staff. We asked at the desk for places to visit, and the young lady directed us to many places that we enjoyed. The pool was really nice, too. It's not... More 

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Champaign, Illinois
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed here twice before in 200 numbered rooms on the upper, terraced levels. Those rooms were large, DRY and comfortable (see our review on 10-17-2013). This past Sunday we booked a room at the last minute using a deal from TravelCoupons.com. The terrace rooms were not included in the deal. We stayed in the lower level, room 115.... More 

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Columbus Grove, Ohio
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Highland Manor was a great place to stay. It was quiet and the owners were very friendly. The room was great and the outdoor pool was clean and fairly large. It had a place for our maxi-van and trailer to park. They had a breakfast of muffins, bagels, pastries, hard-boiled eggs,juices, cereal and milk. We plan to stay there whenever... More 

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SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your comments. We look forward to having you stay with us again! Like you I do enjoy the pool! More 

Trussville, Alabama
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our 4 day stay at Highland Manor Inn (June 2015). We would stay here again. This property was opened in the early 80's. Room size/design (deluxe queen) reflects that. Experienced no through-wall noise or in-room road noise. A/C unit was the only noise. Room had a damp feel due to the wet weather and probably too much A/C... More 

Was this review helpful? Yes 1
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

I appreciate your comments. God willing we will be here when you return. More 

ashford al
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I checked out today after spending four nights there. We were very pleased with everything. The location is excellent for going to Cades Cove early in the morning and then back again late afternoon. Our room was very clean, enjoyed the walking trail in Townsend, and the gazebo at the motel was so relaxing with the cool... More 

Was this review helpful? Yes 1
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

We will be ready when you return. See you then! More 

Dudley, Georgia, United States
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very clean room, always stocked every day, WIFI had no problems, staff very helpful, quiet location.....chose because we were planning several days in Cades Cove...under 30 minutes away, and very easy to get back to at night....WILL stay again....

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SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thanks for staying with us at the Highland Manor Inn. We will look forward to seeing you again. More 

North Carolina
Level Contributor
118 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed May 20, 2015

The hotel is very dated. The rooms are large but very dated and the furniture is very worn. The lighting is poor. The cleaner being used has a very unpleasant and lingering oder. The air-conditioners are loud and very dated. The wifi is nonexsistent. We will choose another place on our next visit to Townsend.

Was this review helpful? Yes
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review and thoughts about the Highland Manor Inn. I am sorry that your stay was not what you expected. My husband and I built the inn and have operated Highland Manor Inn for 33 years. We do our best to keep all the parts in good order so that the sum will deliver a positive and... More 

Glenview, Illinois
Level Contributor
124 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 19, 2015

Motel is in quiet location, has pool & continental breakfast. Location is convenient to many great local restaurants & parks. It is not far from Gatlinburg, Pdgeon Forge & Dollywood. The ride to this places are very picturesque. Hotel staff are very friendly and helpful. Motel is kept very clean & neat. Also had a nice refrigerator in room to... More 

Was this review helpful? Yes
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. Like you, we enjoy the pleasant drive to our neighboring towns, and we appreciate the peace and quiet that awaits us when we get back to Townsend. We hope you will come see us again sometime. More 

Memphis, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 1, 2015

This is a very nice motel in Townsend. The staff is very nice. It is an older motel but the property is kept up nicely. The rooms are larger than average. The bathroom was clean as was the entire room. I have no complaints. I will stay here again,

Was this review helpful? Yes
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for giving a review for the Highland Manor Inn. Yes, my husband and I built the Inn in 1982 and have enjoyed operating it for 33 years now, and counting.We enjoy meeting so many wonderful people that have come and have stayed with us over the years. We hope to see you again. More 

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