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Highland Manor Inn & Conference Center

Certificate of Excellence
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7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
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$20 off room rate
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Highland Manor Inn & Conference Center
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Highland Manor Inn & Conference Center
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182 reviews from our community

Traveler rating
    111
    53
    11
    3
    4
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54
74
13
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, Tennessee
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a very nice motel in Townsend. The staff is very nice. It is an older motel but the property is kept up nicely. The rooms are larger than average. The bathroom was clean as was the entire room. I have no complaints. I will stay here again,

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Summerville, South Carolina
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our room was in the first building facing the highway, but it was very quiet. A little dated, but clean. Service replaced towels and made our bed everyday. Office staff is very nice and friendly. We usually rent a cabin, but we were staying for a few days and thought that we would try this place. Pleased with it.

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Little Rock, AR
Senior Contributor
26 reviews 26 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We wouldnt consider staying any place but here in Townsend. We've been going to the beautiful Smoky Mtns since our daughter was 3 yrs old. (19 yrs ago) We have tried other locations in Townsend but nothing feels as right & comfortable as Highland Manor. Very nice, very friendly people run it & do such a great job. Its always... More 

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Neshanic Station,NJ
Top Contributor
147 reviews 147 reviews
38 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here a few nights in the back units Away from the busy, noisy road, providing quiet Room is large, we had a double It is motel style Bathroom is small All items were clean and functional. The bathroom fan was out of service. Rooms have an outdated feel Bed slept good The staff at the front desk was always... More 

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Covington, Kentucky
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Had never stayed in Townsend before. It's called the quiet side of the smilies. It's definitely not as busy but still close to Gatlinburg and pigeon forge. Very nice run business it's an older place but the grounds are gorgeous and the people that run it are very nice. The only thing is I would suggest upgrading Wi-Fi cuz when... More 

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SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for mentioning the WiFi to me. We have a new system and I need to check to see if all the new stuff is working since you couldn't get what you needed. They told me that the wireless internet could "bog" down if too many people were trying to use too much bandwidth at the same time. I... More 

Signal Mountain
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved this Hotel, we usually stay in a Condo... Fell in love with this place. CLEAN & NICE, Felt like being at home. Can't say enough for the Front Desk People. They were great! Told us where the good food was, so friendly and this is what I call SOUTHERN HOSPITALITY at it's FINEST! Looking forward to coming back, kids... More 

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Townsend, Tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

We found this inn off of groupon. This is our first time in Tennessee. We are a small family. The front staff are VERY frigidly and always willing to help. Very close to many attractions. The rooms are very nice, and clean. Great place to be.

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Meridian, Mississippi, United States
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2014

Nice and Clean but very dated! The price for this Lodging was somewhat above what It would have cost in Pigeon Forge at this time of year (December 2014)! We got the King room with Fireplace and Jacuzzi, during the off season it was $100.00 per night and for what we got, a bit pricey! Beware of the Fireplace rooms,... More 

Was this review helpful? Yes 3
Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

We have visited this location for years while on vacation. It is Home away from home. From the Jacuzzi room to a king size accommodation it has consistently been friendly, clean, and private. In any concern the staff immediately finds the answer. Breakfast is quite accommodating with variety and is served in a cozy lobby with fireplace. I would ALWAYS... More 

Was this review helpful? Yes 1
West End, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

I've been here 3-4 times now and hope to return in the spring. Friendly helpful staff, clean comfortable room, beautiful grounds, nice views, reasonably priced. Close, convenient to Cades Cove. I like the gazebos, nice place to sit and read or study.

Was this review helpful? Yes 1
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