We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Highland Manor Inn & Conference Center

7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
Hotel website
Special Rate
Stay Every 3rd Night Free
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Certificate of Excellence 2014
Highland Manor Inn & Conference Center
Professional photos View all
Browse nearby
Highland Manor Inn & Conference Center
Write a Review

175 reviews from our community

Traveler rating
    107
    50
    11
    3
    4
See reviews for
50
73
12
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (31)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (19)
All months
Orlando, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

We have visited this location for years while on vacation. It is Home away from home. From the Jacuzzi room to a king size accommodation it has consistently been friendly, clean, and private. In any concern the staff immediately finds the answer. Breakfast is quite accommodating with variety and is served in a cozy lobby with fireplace. I would ALWAYS... More 

Was this review helpful? Yes
West End, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I've been here 3-4 times now and hope to return in the spring. Friendly helpful staff, clean comfortable room, beautiful grounds, nice views, reasonably priced. Close, convenient to Cades Cove. I like the gazebos, nice place to sit and read or study.

Was this review helpful? Yes
Australia
Top Contributor
160 reviews 160 reviews
75 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was a cold day when we arrived and the room heater had been switched on which was a nice surprise and very much appreciated. The king bed room was clean and tidy with a desk, couch, an older TV but with good channel selection, a microwave and fridge as well as a functional bathroom. The free Wi-Fi worked well.... More 

Was this review helpful? Yes
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your comments about my Inn being comfortable and my staff being helpful, pleasant and efficient. We do try to make each and every person's stay with us comfortable and enjoyable. I am sorry that you were bothered by the open Bible placed on the desk. Yes, I am a Christian. My faith in God and my service... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

To the owner manager and every employee, We have vacationed the last 6 years in the Smokies. We always stay in Pigion Forge, but this year they had raised their price and wasn't nice about it. We decided to try Townsend, we had stayed there last year at another Hotel. Our stay at Highland Manor was Awesome!!!!!!!!!!!!!!!!!! The room was... More 

Was this review helpful? Yes
Knoxville, Tennessee
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 11, 2014

It was like stepping back in time, and we loved it. The decor was from the 80's, but everything was spotlessly clean and very comfortable. We stayed two nights during a retreat in November, 2014, and we'll definitely return. This is a family-owned motel, and it shows; they've taken great care of it. I asked for a coffee maker for... More 

Was this review helpful? Yes
Scarborough
Top Contributor
121 reviews 121 reviews
55 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 10, 2014

The location is great, above and set back from the road which can be busy. Some restaurants nearby so you can just walk but be careful crossing the road. The room was comfortable and the one thing I did not like was that the sheets and bed spread were not 100% cotton, but mostly or all polyester. I'd rather have... More 

Was this review helpful? Yes
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. It is always good to hear from guests so we will know how we're doing. Your comment about the sheets being a poly / cotton blend is a new one for me. We have always purchased the blended material sheets ever since we opened in 1982. They wear well and... More 

Milton, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 25, 2014

We stayed two nights in October, 2014. It is a great location to visit Cades Cove, very close. The staff was friendly and helpful. The motel is older, but we found it clean. Our room had a dehumidifier, which was turned on when we arrived and after the first day we had to get instructions to empty it because it... More 

Was this review helpful? Yes
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for choosing the Highland Manor Inn as your place to stay while visiting Townsend in October. I want to apologize that you had to empty the dehumidifier in your room. We use them in our lower level rooms. These Terrace rooms are partially 'underground' because of the way we built the second floor rooms to also be ground... More 

A TripAdvisor Member
4 of 5 stars Reviewed October 12, 2014 via mobile

Stayed here for 3 nights while visiting UT Knoxville then some fun time driving the roads. Very nice family owned and operated inn. The decor in the rooms might seem dated, but they are well maintained and clean. I was offered a ground floor room or the second level with the balcony; unfortunately I chose a ground floor room thinking... More 

Was this review helpful? Yes
Lawrenceville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2014

We found the Highland Motor Inn after spending the day hiking in the Cades Cove section of The Smoky Mountains National Park. We were exhausted and starving, and waitress at the restaurant across the street recommended the Highland Manor. It was late and we were pleasantly surprised, both by Beale in the front office and by the cleanliness of the... More 

Was this review helpful? Yes 1
Forsyth, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 25, 2014

My wife and I were spending a couple of days in the Smokies, and we wanted to stay away from the busyness of Gatlinburg and Pigeon Forge. We found the Highland Manor Inn in Townsend to be conveniently located near the park, without the traffic further northeast. Though somewhat dated, and with minimal breakfast choices, the hotel provided a clean,... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Highland Manor Inn & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Highland Manor Inn & Conference Center

Address: 7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
Phone Number:
Location: United States > Tennessee > Townsend
Price Range (Based on Average Rates): $$
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com, T4B, Priceline, Travelocity, TripOnline SA and Odigeo so you can book your Highland Manor Inn & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Highland Manor Hotel Townsend
Highland Manor Inn And Conference Center
Highland Manor Motel
Hotel Style:
#2 Romantic Hotel in Townsend
#4 Family Hotel in Townsend

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Hotel & grounds (5)
Viewed
View from room (2)
Viewed
Room/suite (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (73)
Viewed
Hotel & grounds (24)
Viewed
View from room (3)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (5)
Viewed
Bathroom (1)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay