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Highland Manor Inn & Conference Center

Certificate of Excellence
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7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
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1 room 1 adult
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Highland Manor Inn & Conference Center
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215 Reviews from our TripAdvisor Community

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scottsdale, arizona
Level Contributor
1 review
1 of 5 stars Reviewed December 1, 2015

My friend and I visited the Smokies to take fall pictures..we each made a reservation for separate rooms. we BOTH made a mistake and made the reservations for 5 days instead of 4 (we had another 4 planned for Cherokee). On the day we left, my friend handed in BOTH our keys and he got a final statement that showed... More 

Helpful?
Thank ezzie62
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. I am sorry that you feel that we have 'taken' your money. People make reservations here all the time since that is what we are, an inn. We get most of our business from advance reservations because folks like to have the room they want and know it will be... More 

Manteo, North Carolina
Level Contributor
199 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed November 29, 2015

What a find! Loved this place - very quiet and clean. Right down the road from Cade's Cove. Townsend is nice for peace and quiet. It was nice to drive into Pigeon Forge and Gatlinburg and then drive right out of it and stay in this beautiful town. The Inn is clean and comfortable. The staff is very friendly and... More 

Helpful?
Thank sweetsugartree
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We do hear many folks say that they are glad they found us, and we are also glad that you all found us too. Providing a safe, clean, and welcoming place for travelers is what we believe we are called to do. Come see us again when you can. More 

1 review
5 of 5 stars Reviewed October 15, 2015 via mobile

This was a great place to stay. It was clean, and just peaceful. But the thing that impressed me more than anything, was getting to the room and finding the Holy Bible opened up on the table. Instead of being shut up in a drawer. They even invited you to Church. Stayed in many places, but have never seen this.... More 

Helpful?
Thank Tammy G
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. God has Blessed us and we want to be a blessing to others. I am happy to hear that you got our message and we are in hopes many others have too. Have a Merry christmas! More 

valley springs, ca
Level Contributor
3 reviews
5 of 5 stars Reviewed October 10, 2015

My wife and I were on vacation and called ahead for a room. The gal was very friendly and said she could accommodate us. What a hidden gem the place was beautiful, clean and quiet and had a breakfast too. We stayed four nights and wish we could of stayed longer. You could tell the owners were Believers by what... More 

Helpful?
Thank deerock_rock
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for reviewing the Highland Manor Inn. We are glad you enjoyed your stay. Please do come visit us again when your schedule allows. We will be having our Christmas singing on the evening of December 20 at 6 PM if you want to come be with us then. God Bless! More 

Cherry Hill, New Jersey
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 6, 2015

Well kept facilities. Pool is clean and maintained. Its not a chain luxury but doesn't charge you like one either. Clean towels and well maintained bathrooms + toilets which are a big factor in my liking a place. Its in Townsend away from the tourist + commercial sections of Gatlinburg. If you like the peace and quiet you will love... More 

Helpful?
Thank KP_Trails
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for taking the time to write a review for the Highland Manor Inn. My husband and I built our motel and have enjoyed running it for 33 years now and counting. We love meeting people from all over the world and providing them with clean, comfortable, affordable accommodations. Our guests enjoy the view of the mountains, and the... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 1, 2015

We used to live in Townsend so when we decided to visit Cade's Cove during our mountain vacation we booked a room at Highland Manor. My husband checked out the reviews and thought it would be someplace we would appreciate. We had a room with a balcony. Great way to start the morning with a cup of coffee looking at... More 

Helpful?
Thank rldj93
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for writing a review about the Highland Manor Inn. We are glad you came to stay with us when you visited Cades Cove. I do just want to let you know we are replacing our televisions with new digital and flat screen TV's as the old ones die out. I am just frugal enough that I can't hardly... More 

Muddy Water, IL
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 24, 2015

We loved this place! It was very clean, quiet and comfortable. The staff is so friendly and helpful. We were on our motorcycle and could park it right in front of our door. We had a great view of the mountains from our balcony. It was so relaxing to sit out on the balcony in the evening. We didn't use... More 

Helpful?
Thank linn120
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We appreciate your coming to visit us. We have found that a lot of motorcycle riders love the roads and beautiful drives around the Smoky Mountains and the lack of traffic and congestion in Townsend. We have hosted several Motorcycle groups in the past and look forward to having them... More 

Oliver Springs, Tennessee
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 22, 2015 via mobile

I have stayed here twice while working/playing in Townsend area. Rooms are clean and well appointed. Mattress was VERY comfortable. Rates are reasonable and I was given a discount due to being disabled veteran. Staff is friendly, helpful and courteous. It is located just off hi way, but is quiet and tranquil. I highly recommend Highland Manor.

Helpful?
1 Thank Mountain_Scrambler
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We are always glad to hear that our guests have enjoyed their stay. And I want to thank you for your service to our country. Because of you and other men and women that serve and have served in the US armed forces we have the freedom and the lifestyle... More 

Cosby, Tennessee
Level Contributor
367 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
4 of 5 stars Reviewed September 19, 2015

Absolutely nothing. We attend the Appalachian Bear Rescue Organization's annual dinner and auction each year to help support orphaned Black Bear cubs from the Smoky Mountain National Park. Our summer / fall home borders the park and we usually have several visits from our furry friends each year. The event takes place in Townsend, TN, about 35 miles from our... More 

Helpful?
1 Thank Batonwaver
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thanks for reviewing your stay at the Highland Manor Inn. I appreciate your comment about the lighting. We are drawing up plans now to do some renovating in part of our rooms and the point you made about the lighting is well taken. I will be sure to put it on the list. Thanks again and come see us when... More 

Signal Mountain
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 11, 2015

I have to say, this is home away from home! The owners are absolutely wonderful people, all the staff, housekeeping and everyone there are like family! Loved our room of course again, if you need something, directions, suggestions for dining, etc. they are wonderful help, and they love to help! Location is beautiful! Rooms are clean, beds are comfortable and... More 

Helpful?
Thank mhappynow
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review. It makes us happy to hear that we have been able to make others happy and to have them enjoy their visit to the Highland Manor Inn and "the Peaceful Side of the Smokies". We work diligently every day, in every way possible, to keep our place maintained and ready for our guests to have... More 

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