We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Highland Manor Inn & Conference Center

Certificate of Excellence
Hotel website
7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Highland Manor Inn & Conference Center
Professional photos View all
Browse nearby
Highland Manor Inn & Conference Center
Add Photo Write a Review

197 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    117
    57
    14
    5
    4
See reviews for
59
83
13
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (42)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (20)
All months
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

As a frequent traveler who doesn't write a lot of reviews, I almost hesitate to share this true gem of a hotel, as one holds on to a happy little secret... Fellow travelers will not be disappointed in the least at Highland Manor. From the friendly owners and helpful courteous staff, to the dedicated housekeepers and tireless grounds crew, this... More 

Was this review helpful? Yes
Gahanna, Ohio
Level Contributor
79 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed overnight in the Highland Manor Inn and enjoyed our stay. We had a room with a balcony that overlooked the mountains. If you want a view, try to stay away from the bottom floor. Our room was clean and the staff pleasant. The inn is located on the bike path and is close to several... More 

Was this review helpful? Yes
Olive Hill, KY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at Highland Manor Inn twice this summer and the staff is super friendly. They have a playground for the kids, picnic area, gazebos, and an outdoor pool with a seperate kiddie pool. The rooms are always super, super clean. It is actually the cleanest hotel I've ever stayed in. There is an awesome view of the mountains... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago

Let me start off with the accommodations. Old... But very well taken care of. I would completely stay there again as it was so clean and spacious! Grounds were wonderful. Our only complaint was the overly zealous owner who came to make sure we weren't pool hoppers. My daughter and family were camping in nearby Cade's Cove. We had just... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The Highland Manor is a locally owned business. Our room was clean and free of any smells or stains of any kind. A family member had taken the time and care to come months before our trip to pick out a balcony room so that we would have a "perfect view" of the Smoky Mountains. He made arrangements with ,Sandy,... More 

Was this review helpful? Yes 1
HIGMAN242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. Yes, the Highland Manor Inn is a local, family owned and operated facility. The housekeeping staff does a great job keeping all the rooms clean. We love having families coming to stay and meeting other family members that they haven’t seen for a long time. We have a sense of... More 

Huntington, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was a bit smelly, I was thankful I had a diffuser with me to help with that. No coffeemaker in the room, again, I always carry a one cup coffeemaker just in case. The management is nice, and the view if awesome! For the money, it's not that bad.

Was this review helpful? Yes 3
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your comments about your recent stay at our place. I don't know what to say about a smell in your room. We use a product that is designed to minimize odors when a previous guest has cooked or warmed food that lingers. You mentioned a diffuser, I will have to check that out. Those could be quite... More 

Somerville, Alabama
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2015

We spent 3 nights here, and would definitely come back. The room was very clean & quiet. The pool & grounds were beautifully kept. Breakfast was minimal, but we made it work. Very close to Cades Cove. Thanks for a nice visit!

Was this review helpful? Yes 4
Kalamazoo, Michigan
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 22, 2015

This was a wonderful location. A quiet place with not all the "flashingness" of some of the other towns. The grounds were immaculate as well as the room. Very helpful staff. We asked at the desk for places to visit, and the young lady directed us to many places that we enjoyed. The pool was really nice, too. It's not... More 

Was this review helpful? Yes 4
Champaign, Illinois
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 9, 2015

We have stayed here twice before in 200 numbered rooms on the upper, terraced levels. Those rooms were large, DRY and comfortable (see our review on 10-17-2013). This past Sunday we booked a room at the last minute using a deal from TravelCoupons.com. The terrace rooms were not included in the deal. We stayed in the lower level, room 115.... More 

Was this review helpful? Yes 6
Columbus Grove, Ohio
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 6, 2015

Highland Manor was a great place to stay. It was quiet and the owners were very friendly. The room was great and the outdoor pool was clean and fairly large. It had a place for our maxi-van and trailer to park. They had a breakfast of muffins, bagels, pastries, hard-boiled eggs,juices, cereal and milk. We plan to stay there whenever... More 

Was this review helpful? Yes 2
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your comments. We look forward to having you stay with us again! Like you I do enjoy the pool! More 

Questions? Get answers from hotel staff and past guests. Ask a question

185 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Hotel & grounds (7)
Viewed
View from room (4)
Viewed
Room/suite (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (170)
Viewed
Hotel & grounds (47)
Viewed
Family/play areas (7)
Viewed
Room/suite (46)
Viewed
View from room (5)
Viewed
Pool/beach area (5)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (3)
Viewed
Other (54)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Townsend
0.2 mi away
Tremont Lodge and Resort
Tremont Lodge and Resort
#6 of 10 in Townsend
4.0 of 5 stars 65 reviews
1.2 mi away
Townsend Gateway Inn
Townsend Gateway Inn
#1 of 10 in Townsend
4.5 of 5 stars 328 reviews
0.2 mi away
BEST WESTERN Cades Cove Inn
Show Prices
Show Prices
Show Prices
12.2 mi away
The Lodge at Buckberry Creek
The Lodge at Buckberry Creek
#1 of 86 in Gatlinburg
4.5 of 5 stars 775 reviews
13.3 mi away
The Inn On The River
The Inn On The River
#3 of 94 in Pigeon Forge
4.5 of 5 stars 1,332 reviews
2.1 mi away
Dancing Bear Lodge
Dancing Bear Lodge
#3 of 22 in Townsend
4.5 of 5 stars 157 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay