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Highland Manor Inn & Conference Center

Certificate of Excellence
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7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
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$20 off room rate
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Highland Manor Inn & Conference Center
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Highland Manor Inn & Conference Center
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180 reviews from our community

Traveler rating
    110
    52
    11
    3
    4
See reviews for
54
73
12
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (180)
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Little Rock, AR
Senior Contributor
26 reviews 26 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We wouldnt consider staying any place but here in Townsend. We've been going to the beautiful Smoky Mtns since our daughter was 3 yrs old. (19 yrs ago) We have tried other locations in Townsend but nothing feels as right & comfortable as Highland Manor. Very nice, very friendly people run it & do such a great job. Its always... More 

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Neshanic Station,NJ
Top Contributor
147 reviews 147 reviews
38 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here a few nights in the back units Away from the busy, noisy road, providing quiet Room is large, we had a double It is motel style Bathroom is small All items were clean and functional. The bathroom fan was out of service. Rooms have an outdated feel Bed slept good The staff at the front desk was always... More 

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Covington, Kentucky
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Had never stayed in Townsend before. It's called the quiet side of the smilies. It's definitely not as busy but still close to Gatlinburg and pigeon forge. Very nice run business it's an older place but the grounds are gorgeous and the people that run it are very nice. The only thing is I would suggest upgrading Wi-Fi cuz when... More 

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Signal Mountain
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this Hotel, we usually stay in a Condo... Fell in love with this place. CLEAN & NICE, Felt like being at home. Can't say enough for the Front Desk People. They were great! Told us where the good food was, so friendly and this is what I call SOUTHERN HOSPITALITY at it's FINEST! Looking forward to coming back, kids... More 

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Townsend, Tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

We found this inn off of groupon. This is our first time in Tennessee. We are a small family. The front staff are VERY frigidly and always willing to help. Very close to many attractions. The rooms are very nice, and clean. Great place to be.

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Meridian, Mississippi, United States
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 29, 2014

Nice and Clean but very dated! The price for this Lodging was somewhat above what It would have cost in Pigeon Forge at this time of year (December 2014)! We got the King room with Fireplace and Jacuzzi, during the off season it was $100.00 per night and for what we got, a bit pricey! Beware of the Fireplace rooms,... More 

Was this review helpful? Yes 2
Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

We have visited this location for years while on vacation. It is Home away from home. From the Jacuzzi room to a king size accommodation it has consistently been friendly, clean, and private. In any concern the staff immediately finds the answer. Breakfast is quite accommodating with variety and is served in a cozy lobby with fireplace. I would ALWAYS... More 

Was this review helpful? Yes 1
West End, North Carolina
1 review
5 of 5 stars Reviewed December 8, 2014

I've been here 3-4 times now and hope to return in the spring. Friendly helpful staff, clean comfortable room, beautiful grounds, nice views, reasonably priced. Close, convenient to Cades Cove. I like the gazebos, nice place to sit and read or study.

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2014

To the owner manager and every employee, We have vacationed the last 6 years in the Smokies. We always stay in Pigion Forge, but this year they had raised their price and wasn't nice about it. We decided to try Townsend, we had stayed there last year at another Hotel. Our stay at Highland Manor was Awesome!!!!!!!!!!!!!!!!!! The room was... More 

Was this review helpful? Yes 3
Knoxville, Tennessee
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 11, 2014

It was like stepping back in time, and we loved it. The decor was from the 80's, but everything was spotlessly clean and very comfortable. We stayed two nights during a retreat in November, 2014, and we'll definitely return. This is a family-owned motel, and it shows; they've taken great care of it. I asked for a coffee maker for... More 

Was this review helpful? Yes 1
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