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Townsend Gateway Inn

Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
8270 State Hwy 73, Townsend, TN 37882
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Townsend Gateway Inn
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328 Reviews from our TripAdvisor Community

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Traveler rating
    251
    62
    14
    1
    0
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97
157
17
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (328)
  • Mar-May only
    (80)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (27)
All months
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We drove in and had reservations at a nearby campground and cabin was too hot to stay overnight. We called this hotel and got the last room which was soooo nicely done and immaculately clean and roomy!!! Wish I could change reservation to here!

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oxford ga
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This family run motel (a sister and her brothers) is maybe 50 years old but has been updated and renovated without losing its charm. They keep it clean and reasonably priced and add nice touches like a snack basket refilled daily and rocking chairs on your porch. It is right outside the entrance to the Great Smoky Mountain NP and... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
Level Contributor
79 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We reserved three rooms for my family. We were all pleased with our stay. Super clean, friendly service, cute basket with snacks, coffee and other refreshments refilled daily. Rocking chairs in front of each room. Fridge, coffee maker and microwave in each room. Hair dryer, soap, shampoo, conditioner, hand soap, lotion and make up remover in each room. Cable and... More 

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Clarksville, Tennessee, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is an older motel that has been lovingly upgraded. The rooms are large, and the furnishings have more of a boutique feeling. They are immaculately clean, and the paint job in the room is as clean as I have ever seen (no slop). Outside the rooms is painted concrete which is also immaculate. I was wearing white sox inside... More 

Was this review helpful? Yes 1
Spirit Lake, Iowa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms were very spacious, clean and comfortable. Great outdoor scenery, with a walking trail on both sides of the road.. Lots of things to do nearby Love the rocking chairs outside the rooms. Owners and staff super friendly, eager to answer any questions.

Was this review helpful? Yes 1
Nashville, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The owners contacted us and apologized for the issue. We will stay with them again in a few weeks, everybody can have a bad day. We really love this place and happy this bump in the road has been resolved.

Was this review helpful? Yes 1
Winchester, Kentucky
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you love older motel with a touch of personal service this is for you!! It's not modern But the decor is still good! The area of the motel is very good close to Cade's Cove which is what we was looking for! Room was very clean ! And the service was very nice with the welcome basket! It kinda... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had such a great experience here, cannot wait to return. Our 8-year old daughter was so impressed when the owner hand delivered a basket of snacks to our room after check-in, and the maid replenished the snack the next day. I was impressed by so much more: the black washcloth just for make-up removal (I need some for my... More 

Was this review helpful? Yes 3
Carmel, Indiana
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wanted to stay away from the bustle of Gatlinburg and Pigeon Forge so we picked Townsend for it's easy access to GSMNP hiking. I selected the Townsend Gateway Inn based on TripAdvisor reviews and pictures. It lived up to my expectations. The Inn itself is obviously not a new building, but the owners seem to be investing in their... More 

Was this review helpful? Yes 3
New Burnside, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This inn is very clean. It has hardwood floors the staff was very friendly. It has a wonderful view of the mountains. It is one of the best places we have ever stayed we will definitely stay there again.

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Very nice(5)
  • Cades Cove(4)
  • Welcome basket(4)
  • Wood floor(4)
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95 photos of this hotel

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