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Hampton Inn - Springfield

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620 22nd Avenue E, Springfield, TN 37172
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Hampton Inn - Springfield
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Hampton Inn - Springfield
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126 reviews from our community

Traveler rating
    57
    41
    16
    8
    4
See reviews for
39
13
14
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Waterloo, Iowa
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stopped here as weary travelers, tried to find a place to stay on the south side of Nashville but everything was booked.A very helpful clerk in lime springs,Tn Hampton inn found a place for us here.It was slightly off the interstate but worth every mile.The night clerk was very friendly, and welcoming.The breakfast was great with many choices and... More 

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Moor4us, Thank you for taking the time to review us on Trip Advisor- I am so pleased to hear you enjoyed your stay with us while traveling for Spring Break and that the complimentary breakfast was a hit with your family. We look forward to seeing you next year on your search for warmer weather. Safe Travels~ More 

Fayetteville TN, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Had three rooms, stayed using Hilton Honors points. The entire visit was awesome, had a total of 10 people in our group. We were all treated like we were the most important people in the hotel. Jamie set up our rooms as requested in a phone call. She did an awesome job. Highly recommend this property.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear James P, Thank you for reviewing our property on Trip Advisor. We appreciate all the kind words and are happy to hear that Jamie was able to get you adjoining rooms and near each other. Redeeming Hilton Honors Points is a fantastic benefit and we are so happy you chose our property to stay in. Safe Travels~ More 

Memphis
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in the area to watch High School basketball. The Hampton Inn in Springfield was very nice. The hotel staff worked well with me to get the rooms we needed, since I made reservations at the last minute. We would stay here again.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Lynn B, Thank you for taking the time to review us on Trip Advisor, our Team is pleased that you enjoyed your stay. We loved your Team and all their spirit! Congratulations on all the games and we hope to see you next year. Safe travels~ More 

Springfield TN, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

Arrived around 7:30 PM, after a long day and was assisted by Jeniffer at check in and had a very pleasant & enjoyable stay . Nice breakfast. Internet to check in and print boarding pass in dining area. The nicest hotel in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Peggy H, Thank you for taking the time to review us on Trip Advisor. We are sorry for your loss and happy to hear that you were satisfied with your stay here at Hampton Inn Springfield. We look forward to seeing you again the next time you are in town visiting family. Warm wishes~ More 

stantonville, United States
1 review
3 of 5 stars Reviewed January 13, 2015

Great staff very helpful and friendly nice decor in room bed was comfortable room was cozy breakfast was tolerable hot tub in the room could use a resurfacing and a good scubing lots of hair in and around tub i was very cold out the room was nice and warm when we arrived loved that

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Susan T, Thank you for taking the time to review us on Trip Advisor. Our team is pleased you got some relief from the cold weather and enjoyed a hot soak in the Jacuzzi King. Any concerns you mentioned in the bathroom will be discussed with the proper personnel and help us to continue to deliver Hamptonality to all... More 

Nashville, Tennessee
Top Contributor
58 reviews 58 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 7, 2014

Our stay at The Hampton Inn, Springfield TN, was a complete pleasure. We arrived about 4:30 pm on a Saturday night, after reserving via Priceline. Jennifer greeted me quickly and professionally. I asked where the closest drug store was because I forgot my hairspray. She directed me to the store but also said "I think I have some in the... More 

Was this review helpful? Yes 1
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Laura M, Thank you for your recent review of our hotel on Trip Advisor. I am so pleased that the Team delivered Hamptonality and you were happy with your stay. I appreciate your comments and suggestions and as promised at checkout I discussed your findings with members of our Housekeeping Team as well as our Maintenance Department. The shower... More 

Huber Heights, United States
1 review
1 of 5 stars Reviewed December 2, 2014

Sheets did not fit mattress. Had to change three time during the night. Wife got bed begs due to skin coming in contact with mattress. Told front office three time. They failed to make up and clean room after I complained. Front desk came and made up room after complained it had not been cleaned. Stopped at front desk on... More 

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Carl H, Please accept our apology for adding misery to an already difficult day. We completely dropped the ball, no excuse will do. We have refunded any amount that was charged to your credit card and printed off your survey and review for a one on one with each team member. The good news is the pest control company... More 

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

Very nice hotel, located in prime spot within the city limits. Extremely quite, hotel rooms are very clean, nice continental breakfast. Rooms have just the right amenities. Would make for excellent business stay over.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Steven D, Thank you for taking the time to review us on Trip Advisor. Our team is so pleased we got it right and you enjoyed your stay. We look forward to seeing you again on your next visit! More 

EM54bx, United States
2 reviews
4 of 5 stars Reviewed November 16, 2014

The room was clean, quiet, and comfortable. I had no major issues with the room or hotel other than their total lack of security on their wireless Internet. They provided a well rounded assortment for breakfast and everything was fresh. I had a pleasant stay and will stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Tim B, Thanks for taking time to review us on Trip Advisor. We are so pleased and happy that you enjoyed your stay. Any time you have questions about the internet please come by the front desk or call us- we will be happy to assist you in signing in with your secure login and password that each guest... More 

Columbus
1 review
4 of 5 stars Reviewed November 13, 2014

We traveled to Springfield from Columbus for a family funeral. We arrived early (10:00 a.m.) and need to freshen up & change so that we could get to the church by 11:00. The front desk staff had rooms available & allowed us early check-in. We appreciate the graciousness and genuine warmth that the front desk staffer Inga showed us throughout... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Cynthia G, Thank you for taking time to review our hotel and praising Inga. We are so blessed to have her on our team. We are sorry for your loss and hope the next time you come to town it will be under better circumstances. More 

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