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Hampton Inn - Springfield

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620 22nd Avenue E, Springfield, TN 37172
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1 room 1 guest
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Hampton Inn - Springfield
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154 Reviews from our TripAdvisor Community

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Traveler rating
    70
    49
    21
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
  • All months
    (154)
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    (47)
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    (23)
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Lafayette, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Hotel was great and the morning breakfast was the best that we have ever had. I would not hesitate to tell any of my friends or family about this hotel. They should have a five ***** rating. Well that is about all I have to say about the great hotel and breakfast.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Floyd D: Thank you for reviewing us on Trip Advisor - You blew our entire Team away with your passionate response to your stay with Hampton Inn Springfield! We love our guests and it makes our day when we connect with them and invoke positive memories. Jennifer and Rosemary plan the complimentary breakfast menu and were so tickled to... More 

Princeton, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were traveling for medical reasons. We had early morning appointments, then several hours to wait for the afternoon appointments. Staff allowed us to check out late so that we could go back to our room to wait between appointments. This was very helpful, and very much appreciated!

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Karen G: Thank you for your kind words on Trip Advisor. Our entire Team loves to accomodate guests that are visiting Northcrest Hospital-it is definitely nice being so close in proximity to it and other area attractions. Please feel free to call us directly for reservations if you come to Springfield for other appointments and we wish you many... More 

Casselberry, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

At last minute we decided to stay here - and what a good decision. The hotel was super clean, very quiet, restaurants within walking distance, the pool was great and front desk personnel was awesome. So very glad we stayed here and would do so again!!

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Mary K: Thank you for taking time and reviewing us on Trip Advisor. We are delighted you decided to stay with us while traveling and enjoyed our pool, breakfast, and restaurants within walking distance. It is so nice to park the car after a long drive and be able to walk and grab something quick or sit down for... More 

Williston
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a very nice place to stay. Everyone was helpful and friendly. We have stayed here before and will again in the future. The rooms were clean and had everything we needed. This is only place to stay in Springfield.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Jimmy H: Thank you for reviewing us on Trip Advisor and your continued, loyal support of Hampton Inn Springfield. It was a pleasure to see you again and we look forward to your next visit. Be Blessed~ More 

Seymour, TN
2 reviews
5 of 5 stars Reviewed 4 weeks ago

nice stay at reasonable rates... This hotel provided comfortable, clean and quiet place to spend the evening and prepare for the next day of business . The rates are reasonable and the complimentary breakfast is very good with a variety of choices to start the day

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Hubert S: Thank you for taking time out of your day and sharing your thoughts on Trip Advisor. Our entire Team is delighted to hear you enjoyed your stay and complimentary breakfast. Jennifer, Jamie, and Rosemary plan the menu so there are not repeat menus - we know that can be boring for our business travelers. We hope to... More 

st louis
2 reviews
5 of 5 stars Reviewed 5 weeks ago

So relieved to see that not all Hilton properties treat their guests like the DoubleTree Hilton in Nashville. We had a very bad experience with the way we were treated there. i know it is the same company and I hate to say this but I would never go to that property ever again

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Aaron W: Thank you for taking time and reviewing us on Trip Advisor. I hate to hear you had an unpleasant experience at a Hilton Family Hotel but our entire Team at Hampton Springfield is thrilled we got it right and turned around your Nashville trip! Thank you for continuing to be a loyal Hilton Family supporter and we... More 

Hendersonville, Tennessee
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

This is where the hospital puts me in when I have to help with call coverage. Very clean rooms, staff is super friendly and helpful. They offer coffee and fruit all day/night. They have a decent breakfast every morning. On the weekends it stays pretty full. I highly recommend.

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear RadManInTn, Thank you for taking time to review us on Trip Advisor. Our Team is delighted to hear your positive comments regarding the clean rooms and breakfast. We are happy to be your home away from home while working at NorthCrest and look forward to seeing you again. Have an awesome weekend~ More 

Plainfield, United States
1 review
3 of 5 stars Reviewed July 16, 2015

The location was good for where we needed to be, but some of the issues we experienced left room for improvement. The hotel was clean and didn't smell of smoke like so many others. The bed was way too firm for our liking. For the price, I would have expected a mini-fridge to keep leftovers and beverages for stays longer... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear James B: Thank you for reviewing us on Trip Advisor- be assured your comments and concerns were shared with our entire Team. We are pleased your room smelled nice- our hotel is 100% NON smoking- but it is nice to hear, all the same. We hope to see you on your next trip to Springfield. Have a great, safe... More 

Allentown, Pennsylvania
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 14, 2015

Stayed here for 2 nights, while travelling on business. The hotel is clean, reasonably well kept and comfortable. That said the rooms are smaller than many other Hampton Inns I have been in around the country. The only chair in the room is the desk chair which would not stay elevated. The b'fast was ok. Pretty much what you would... More 

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Dtravis814: Thank you for reviewing us on Trip Advisor- we are a smaller Hampton Inn, a Hometown Hampton built specifically for rural communities near larger cities. Our Team is disappointed that you did not enjoy your room type; we do have others if you are ever in Springfield again. We wish you many more safe travels~ More 

Dallas, Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 12, 2015

I am not sure if this property has undergone ownership changes or what but they are definitely declining in quality. Housekeeping is the weakest link and I found an accumulation of hair and dirt in the sink drain stopper (see photos), it was disgusting!

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Sherry W: Thank you for reviewing us on Trip Advisor and on behalf of our entire Team please accept our apology that your Rewards Stay was less than enjoyable. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback and we hope to... More 

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