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All 2 Springfield hotels

Hampton Inn - Springfield

2.5 of 5 Hotel   |   620 22nd Avenue E, Springfield, TN 37172
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Ranked #1 of 2 Hotels in Springfield
A recent review
4 of 5 stars reviewed 2 weeks ago
Laura M Nashville, Tennessee
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120 reviews from our community

Traveler rating
    54
    39
    15
    8
    4
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37
11
13
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay at The Hampton Inn, Springfield TN, was a complete pleasure. We arrived about 4:30 pm on a Saturday night, after reserving via Priceline. Jennifer greeted me quickly and professionally. I asked where the closest drug store was because I forgot my hairspray. She directed me to the store but also said "I think I have some in the... More 

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Laura M, Thank you for your recent review of our hotel on Trip Advisor. I am so pleased that the Team delivered Hamptonality and you were happy with your stay. I appreciate your comments and suggestions and as promised at checkout I discussed your findings with members of our Housekeeping Team as well as our Maintenance Department. The shower... More 

Huber Heights, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Sheets did not fit mattress. Had to change three time during the night. Wife got bed begs due to skin coming in contact with mattress. Told front office three time. They failed to make up and clean room after I complained. Front desk came and made up room after complained it had not been cleaned. Stopped at front desk on... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Carl H, Please accept our apology for adding misery to an already difficult day. We completely dropped the ball, no excuse will do. We have refunded any amount that was charged to your credit card and printed off your survey and review for a one on one with each team member. The good news is the pest control company... More 

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel, located in prime spot within the city limits. Extremely quite, hotel rooms are very clean, nice continental breakfast. Rooms have just the right amenities. Would make for excellent business stay over.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Steven D, Thank you for taking the time to review us on Trip Advisor. Our team is so pleased we got it right and you enjoyed your stay. We look forward to seeing you again on your next visit! More 

EM54bx, United States
2 reviews
4 of 5 stars Reviewed November 16, 2014

The room was clean, quiet, and comfortable. I had no major issues with the room or hotel other than their total lack of security on their wireless Internet. They provided a well rounded assortment for breakfast and everything was fresh. I had a pleasant stay and will stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Tim B, Thanks for taking time to review us on Trip Advisor. We are so pleased and happy that you enjoyed your stay. Any time you have questions about the internet please come by the front desk or call us- we will be happy to assist you in signing in with your secure login and password that each guest... More 

Columbus
1 review
4 of 5 stars Reviewed November 13, 2014

We traveled to Springfield from Columbus for a family funeral. We arrived early (10:00 a.m.) and need to freshen up & change so that we could get to the church by 11:00. The front desk staff had rooms available & allowed us early check-in. We appreciate the graciousness and genuine warmth that the front desk staffer Inga showed us throughout... More 

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Cynthia G, Thank you for taking time to review our hotel and praising Inga. We are so blessed to have her on our team. We are sorry for your loss and hope the next time you come to town it will be under better circumstances. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 12, 2014

Decent hotel for small rural Tennessee location. Full hot breakfast is a little lacking, especially if you are trying to maintain a healthier diet. Staff on duty a checkin were super nice and friendly, evening/night desk person was not very friendly and could not answer simple questions like, where in your opinion is the best place in the area to... More 

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Amy T, Thanks for taking the time to review us on Trip Advisor. I am terribly sorry that our local favorite restaurant The Depot is closed on Sundays. I would like to recommend Whitney Lee's, it is open 7 days a week and has a fabulous, healthy breakfast and brunch. Try it next time and stop by the front... More 

Avon, IN, United States
1 review
4 of 5 stars Reviewed November 3, 2014

We stay at this Hampton Inn frequently as we have relatives in the Springfield area. The facility is always welcoming, clean and friendly. Wished they served the warm cookies in afternoon on weekends.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Danny B, Thank you for your kind words regarding our hotel.Come back and see us again next time you are in town visiting family. More 

Crown Point, Indiana, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 29, 2014

Made my reservation a month in advance. Requested a fridge in my room. Called the am of check in to verify a fridge. Needed it for Medicine. Upon arrival was told that they didn't have a fridge available and, that they didn't guarantee fridges .They could have told me this when I made my reservation or when I confirmed the... More 

Was this review helpful? Yes 1
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Mike, Thank you so much for taking the time to express your discontent with our property. We appreciate your loyalty to our brand and apologize that we could only get you one refrigerator for your adjoining rooms. At this time we do not have a refrigerator or microwave for every room but thank you for your honest feedback. Safe... More 

Madison, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2014

The hotel, staff and amenities were very nice. The staff s extremely friendly and helpful. I would recommend this hotel and it is also a great place to stay if you have business in Nashville. The rates are reasonable and not too far to drive into the city.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Dana, Our team was just delighted to read your review this morning in our huddle! Thank you for taking time to review us. We look forward to seeing you next time you have business in Nashville. More 

Springfield, TN, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

Great service and accommodations. Completely satisfied with the location, complementary breakfast and accommodating staff. We have stayed there in the past and will stay there on our next trip to the Nashville area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Hi 249kennethh, Thank you so much for the lovely review! The entire team reads these and this one brought a huge smile- Come back to see us soon and safe travels to you... More 

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Additional Information about Hampton Inn - Springfield

Address: 620 22nd Avenue E, Springfield, TN 37172
Phone Number:
Location: United States > Tennessee > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - Springfield 2.5*
Number of rooms: 59
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Also Known As:
Hampton Inn - Springfield Hotel Springfield
Springfield Hampton Inn

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