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Hampton Inn - Springfield

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620 22nd Avenue E, Springfield, TN 37172
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Hampton Inn - Springfield
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Hampton Inn - Springfield
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136 reviews from our community

Traveler rating
    62
    44
    17
    8
    5
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41
18
15
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (136)
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    (46)
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Garland, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

My sister and I decided to come early for a college graduation in Nashville and catch up on family stuff. We stayed there for a couple of nights. The hotel was clean and nice but lacked a lounge area for us to sit back, relax, and catch up on things. We had to sit in the dining area. It also... More 

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Chester L.: Thank you for taking the time to review us on Trip Advisor. Our Team is happy to hear you enjoyed Graduation and had a nice catch up time with your sister. I giggled as I read your review because those were our thoughts exactly- we are waiting on delivery of our brand new 3 person bench to... More 

indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff at Springfield Hampton was extremely friendly and provided great service, I would definitely recommend staying here if your in the area. Shopping and other facilities are very close by. Hot breakfast was very good.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Vacation42Indiana: Thank you for your kind words on Trip Advisor and staying with us in Springfield. Our Team is thrilled that you enjoyed the hot, complimentary breakfast and shopping at Belk as well as close proximity to Rivergate and Opry Mills Mall...hopefully you found some nice finds and bargains to take back with you from Music City USA. Have... More 

Akron, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I am very particular about hotels especially cleanliness and safety. No worries with this one. The room and all common areas were immaculate. The staff was friendly and helpful. Free breakfast was wonderful with lots of options. Linens fresh and clean. We couldn't think of one thing they could have done better for our stay. Safe area with lots of... More 

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Deborah W: Thank you for reviewing us on Trip Advisor, we love reading your comments on our complimentary new breakfast items and toppings. Whip cream always makes breakfast better! Hopefully you got to try our favorite local restaurant in town--The Depot Bar and Grill- if not, try it next time. Our Team eats there as much as possible! We... More 

Plymouth, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second stay in 2 weeks due to a family member's illness - both stays were very accommodating. The staff was extremely friendly and personable - upgraded our room from 1 to 2 beds, offered us fresh cookies/beverages when we checked in. Very good breakfast with lots of variety/choices. Location is close to shopping and several good restaurants.... More 

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Lori H: Thank you for taking time to review us on Trip Advisor--we are beyond pleased that you enjoyed your stay both times. Our Team agrees that cookies in the evening make everything better along with close proximity to shopping and dining. Our salt water pool will definitely be open Memorial Day through Labor Day for your enjoyment. Thank... More 

Jackson, Tennessee
1 review
1 of 5 stars Reviewed April 20, 2015

My wife and 2 year old was on our 3rd day here. As I was packing up I lifted the bed skirt to check that all our items were accounted for. What did I find? A used condom! Not what I wanted to see especially since my 2 year old had been playing in the floor. No problem with friendliness... More 

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear JustWritingReview, Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our housekeeping team to prevent this from happening in the... More 

1 review
5 of 5 stars Reviewed April 19, 2015

Diane and the entire staff made our stay very special!! Even though we were outside of Nashville, we enjoyed the beautiful drive from the highway, as well as the big city life! Everyone was so nice and went out of their way to care for us!! We felt like family :) The hotel was clean, accomodating, and had comfortable beds.... More 

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Gregoryc215, Thank you for taking the time to review us on Trip Advisor--it was an absolute pleasure meeting you during the NRA Convention while you were celebrating your daughter's birthday. You have a precious family-we loved hearing about your visit to Music City USA and hope to see all of you again the next time you come to the... More 

Dayton, United States
1 review
4 of 5 stars Reviewed April 16, 2015

I reserved 4 rooms for April 10 & 11 back in December 2014. When I learned I only needed 3 rooms, I called the Inn and cancelled 1 room and confirmed that I had 3 rooms. When I arrived at the Inn, I only had 2 rooms reserved and the Inn was sold out. After some heroics by the desk... More 

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Don B, Thank you for reviewing us on Trip Advisor. I was so pleased to meet you and be able to accommodate you on all 4 rooms plus an additional room free of charge so your friend and his daughter did not have to share a room. I sincerely apologize this ruined your weekend in Nashville- things get confusing... More 

Chapel Hill, NC, United States
1 review
4 of 5 stars Reviewed April 14, 2015

The Hampton Inn staff were pleasant, efficient and, most of all, helpful in their efforts to make my stay enjoyable. The equipment of the facility is aging, and not everything worked. However, those things I (we) chose to report were dealt with promptly and, within the limits of available support/replacements etc., effectively. Overall, my stay in Springfield was enjoyable.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear John David W, Thank you for reviewing us on Trip Advisor, I am pleased our team made your stay enjoyable despite our hotel being older and refreshed. We wish you many more safe travels~ More 

United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

The Service was excellent and everyone was very friendly and they seemed to enjoyed to make our stay great. The breakfast was very good and the attendant was great and very helpful. We always stay here when we come to visit our daughter that lives in Goodlettsville.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Paula R, Thank you for your continued, loyal support of Hampton Inn Springfield. Our team was delighted to see you again and we are so pleased to hear that you enjoyed the new complimentary breakfast items. Jennifer and Rosemary are valued members of our team- thank you for noticing their hospitality! See you next time~ More 

Waterloo, Iowa
Top Contributor
52 reviews 52 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 27, 2015

We stopped here as weary travelers, tried to find a place to stay on the south side of Nashville but everything was booked.A very helpful clerk in lime springs,Tn Hampton inn found a place for us here.It was slightly off the interstate but worth every mile.The night clerk was very friendly, and welcoming.The breakfast was great with many choices and... More 

Was this review helpful? Yes
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Moor4us, Thank you for taking the time to review us on Trip Advisor- I am so pleased to hear you enjoyed your stay with us while traveling for Spring Break and that the complimentary breakfast was a hit with your family. We look forward to seeing you next year on your search for warmer weather. Safe Travels~ More 

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