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Hampton Inn - Springfield

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620 22nd Avenue E, Springfield, TN 37172
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Hampton Inn - Springfield
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Hampton Inn - Springfield
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132 reviews from our community

Traveler rating
    60
    43
    16
    8
    5
See reviews for
40
15
15
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Jackson, Tennessee
1 review
1 of 5 stars Reviewed 6 days ago NEW

My wife and 2 year old was on our 3rd day here. As I was packing up I lifted the bed skirt to check that all our items were accounted for. What did I find? A used condom! Not what I wanted to see especially since my 2 year old had been playing in the floor. No problem with friendliness... More 

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear JustWritingReview, Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our housekeeping team to prevent this from happening in the... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Diane and the entire staff made our stay very special!! Even though we were outside of Nashville, we enjoyed the beautiful drive from the highway, as well as the big city life! Everyone was so nice and went out of their way to care for us!! We felt like family :) The hotel was clean, accomodating, and had comfortable beds.... More 

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Gregoryc215, Thank you for taking the time to review us on Trip Advisor--it was an absolute pleasure meeting you during the NRA Convention while you were celebrating your daughter's birthday. You have a precious family-we loved hearing about your visit to Music City USA and hope to see all of you again the next time you come to the... More 

Dayton, United States
1 review
4 of 5 stars Reviewed 1 week ago

I reserved 4 rooms for April 10 & 11 back in December 2014. When I learned I only needed 3 rooms, I called the Inn and cancelled 1 room and confirmed that I had 3 rooms. When I arrived at the Inn, I only had 2 rooms reserved and the Inn was sold out. After some heroics by the desk... More 

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Don B, Thank you for reviewing us on Trip Advisor. I was so pleased to meet you and be able to accommodate you on all 4 rooms plus an additional room free of charge so your friend and his daughter did not have to share a room. I sincerely apologize this ruined your weekend in Nashville- things get confusing... More 

Chapel Hill, NC, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hampton Inn staff were pleasant, efficient and, most of all, helpful in their efforts to make my stay enjoyable. The equipment of the facility is aging, and not everything worked. However, those things I (we) chose to report were dealt with promptly and, within the limits of available support/replacements etc., effectively. Overall, my stay in Springfield was enjoyable.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear John David W, Thank you for reviewing us on Trip Advisor, I am pleased our team made your stay enjoyable despite our hotel being older and refreshed. We wish you many more safe travels~ More 

United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Service was excellent and everyone was very friendly and they seemed to enjoyed to make our stay great. The breakfast was very good and the attendant was great and very helpful. We always stay here when we come to visit our daughter that lives in Goodlettsville.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Paula R, Thank you for your continued, loyal support of Hampton Inn Springfield. Our team was delighted to see you again and we are so pleased to hear that you enjoyed the new complimentary breakfast items. Jennifer and Rosemary are valued members of our team- thank you for noticing their hospitality! See you next time~ More 

Waterloo, Iowa
Top Contributor
52 reviews 52 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped here as weary travelers, tried to find a place to stay on the south side of Nashville but everything was booked.A very helpful clerk in lime springs,Tn Hampton inn found a place for us here.It was slightly off the interstate but worth every mile.The night clerk was very friendly, and welcoming.The breakfast was great with many choices and... More 

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Moor4us, Thank you for taking the time to review us on Trip Advisor- I am so pleased to hear you enjoyed your stay with us while traveling for Spring Break and that the complimentary breakfast was a hit with your family. We look forward to seeing you next year on your search for warmer weather. Safe Travels~ More 

Fayetteville TN, United States
2 reviews
5 of 5 stars Reviewed March 16, 2015

Had three rooms, stayed using Hilton Honors points. The entire visit was awesome, had a total of 10 people in our group. We were all treated like we were the most important people in the hotel. Jamie set up our rooms as requested in a phone call. She did an awesome job. Highly recommend this property.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear James P, Thank you for reviewing our property on Trip Advisor. We appreciate all the kind words and are happy to hear that Jamie was able to get you adjoining rooms and near each other. Redeeming Hilton Honors Points is a fantastic benefit and we are so happy you chose our property to stay in. Safe Travels~ More 

Cleveland, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2015

I was in Springfield on a business trip and stayed at the Hampton Inn. Not the first time I have stayed here, but it is my Inn of choice whenever I go to Springfield. The Staff is friendly and the place is very well maintained.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear altumbetta, Thank you for reviewing our hotel on Trip advisor and making us your Inn of Choice. We are honored to have you as a guest and so pleased you stay here while on business. Safe Travels~ More 

Memphis
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2015

Was in the area to watch High School basketball. The Hampton Inn in Springfield was very nice. The hotel staff worked well with me to get the rooms we needed, since I made reservations at the last minute. We would stay here again.

Review collected in partnership with Hampton

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Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Lynn B, Thank you for taking the time to review us on Trip Advisor, our Team is pleased that you enjoyed your stay. We loved your Team and all their spirit! Congratulations on all the games and we hope to see you next year. Safe travels~ More 

Springfield TN, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

Arrived around 7:30 PM, after a long day and was assisted by Jeniffer at check in and had a very pleasant & enjoyable stay . Nice breakfast. Internet to check in and print boarding pass in dining area. The nicest hotel in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Dianne P, General Manager at Hampton Inn - Springfield, responded to this review

Dear Peggy H, Thank you for taking the time to review us on Trip Advisor. We are sorry for your loss and happy to hear that you were satisfied with your stay here at Hampton Inn Springfield. We look forward to seeing you again the next time you are in town visiting family. Warm wishes~ More 

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