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BEST WESTERN Spring Hill Inn & Suites

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104 Kedron Pkwy, Spring Hill, TN 37174 (Formerly Holiday Inn Express)
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BEST WESTERN Spring Hill Inn & Suites
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BEST WESTERN Spring Hill Inn & Suites
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97 reviews from our community

Traveler rating
    43
    25
    14
    7
    8
See reviews for
40
16
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (28)
  • Jun-Aug only
    (26)
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    (26)
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    (17)
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Bowling Green, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We use this hotel when visiting family in Spring Hill TN. It is clean, comfortable, and close to Spring Hill activities. The morning breakfast offering is good and fresh. The owner is making several "up dates" that are adding to an already pleasant facility.

Was this review helpful? Yes
Birmingham, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed here while on business in Spring Hill. The hotel is in a fantastic location close to restaurants, shopping, and convenient stores. I am 30 and generally like to stay in more modern hotels but this is a great place to stay. It is very traditional and has a warm, home feeling to it. Good stay for the price. Great... More 

Review collected in partnership with Best Western

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peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

We appreciate that you took the time to write a review. Thank you for the nice comments on our location , our great service and our warm home feeling. We look forward to seeing you next time you are in Spring Hill. More 

SOUTH LYON
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay at the Best Western in Spring Hill, TN - The facility has a fresh and welcoming Old South Feel to it and it really brought through the friendly Southern Hospitality. We were especially pleased with the helpful service provided by Peter at the front desk during our check-in.

Was this review helpful? Yes
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for writing your review. We are please to have that Old South Feel and the Friendly Southern Hospitality. We want our guest to feel at Home. We appreciate your business and hope to see you in the future. More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I spent a night here while attending a wedding in the area. The front desk staff was very friendly and willing to accommodate in whatever way she could. We booked a king size room and a mobility accessible room through Trip Advisor. Both were very clean, neat, spacious, easily accessible, and comfortable. The breakfast was a full... More 

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peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write a review about your stay with us. We appreciate your comments about our breakfast and the cleanliness of the hotel .Also, thank you for mentioning our friendly staff. We appreciate your business and hope to see you in the near future. More 

Valdosta, Georgia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The front desk clerk was extremely nice but it was disappointing to find, after we had paid for the room and unloaded our car that there was no water in the pool. Would be nice if it was a non smoking hotel. Our room was down the hall from smokers and our room smelled of smoke. Plus, employees sit right... More 

Was this review helpful? Yes
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for writing a review for us. We are sorry you expected our pool to be open. It is open Memorial Day though Labor Day. Soon we will be a smoke-free hotel and we will have an elevator. We are sorry for the inconvenience this caused you. We hope you will give us another chance to show you what... More 

Friendswood, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I called and made reservations, super nice and accommodating...then we arrived early and I ask if we could check in...it wasn't ready but she took my cell and called as soon as we could get ck'd in. Needed to dress for a memorial service after a long drive. And it worked out perfectly. Our room was a KS and bed... More 

Was this review helpful? Yes
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for writing such a positive review. I am very happy you enjoyed your stay and found our staff helpful. Thank you for choosing to stay with us. More 

Swartz Creek, United States
1 review
5 of 5 stars Reviewed March 18, 2015

The room was very very clean and looked like a new hotel. The bath room was small but over all very acceptable. The room closet was very small but the dresser had plenty of room for both of our clothes. We stayed four nights and will stay here again. Next time we want to try the pizza grille attached to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

We are thrilled that you enjoyed your stay with us and plan on returning when your in Spring Hill. You will have to try the pizza next door. It is very good. More 

Miami, Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2015

My sister moved to Spring Hill a little over a year ago, and this is my choice to stay with my family in the area while visiting her. The suites are spacious and equipped with everything one needs when traveling with small children. The kitchen is perfect for cooking and keeping a stocked refrigerator, and the jacuzzi tub is fantastic... More 

Was this review helpful? Yes
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

I appreciate that you took the time to write a review about the hotel. I am glad our suites were able to accommodate your family. Thank you for mentioning my front desk staff. They are happy to help in any way they can. Thank you for staying with us. Hope to see you in the future. More 

Glenview, United States
1 review
4 of 5 stars Reviewed March 9, 2015

This hotel was perfect for what I needed which was just a place to sleep. I found the breakfast somewhat disappointing thought the one morning I went there. The coffee was luke warm at best as was the food. I arrived at 8:30 and it only goes until 9 but I would thing there could be some way to make... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for writing this review. I am sorry that the coffee and food were not hot enough to your liking on that day. I do hope you come stay with us again More 

Glenshaw, PA, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 6, 2015 via mobile

This is an aging hotel but is exceptionally clean. The manager/owner and staff are all top-notch and will do whatever they possibly can to please the guests. Close to food and shopping. Pool is clean, grounds are well maintained and litter free.

Was this review helpful? Yes 2
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write a review. This year our hotel is undergoing renovations. They will not interfere with the guest and we are very excited about it.You will love the results. Come back and see us. More 

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