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BEST WESTERN Spring Hill Inn & Suites

3.5 of 5 104 Kedron Pkwy, Spring Hill, TN 37174 (Formerly Holiday Inn Express)
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BEST WESTERN Spring Hill Inn & Suites
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BEST WESTERN Spring Hill Inn & Suites
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80 reviews from our community

Traveler rating
    34
    19
    13
    6
    8
See reviews for
33
14
4
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice place, old but clean. Off the Interstate but not bad to get to and from. Nice restaurant next door (pizza/Italian place mainly), other places nearby. Convenient to battlefields and car plant. Friendly and helpful staff. Enjoyed the visit.

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Philo, Illinois, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was clean and comfortable. The staff were very courteous and helpful. While it obviously is an older hotel (squeaky spots in hall), the rooms were large and quiet. We are used to a king bed and the full size bed was challenging for us; however we needed a room with two beds so that is what we agreed... More 

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peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write a review. I appreciate that you complimented the staff. We love to give friendly and courteous service. Its nice that it is noticed. We look forward to any future stays you may have with us. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here on our way down to Florida. The check in was smooth and staff were efficient and friendly. Our room was very clean and spacious. The bed was very comfortable after a long drive, the best sleep we had on the drive down. The breakfast in the morning was simple but good. If you have a chance try... More 

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peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write a review. I'm so glad you got a good nights rest before continuing on you trip. We look forward to seeing you next time your in Spring Hill. More 

Davisburg
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were on our way to the deep south, and having driven from Michigan we were ready to stop for the night. So when we got to Spring Hill Tn. we began to look for a place to stay. After checking a couple of places we decided upon BW. We made the right choice. The room was clean, the bed... More 

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peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for staying with us and writing a review. It helps other to decide if they would like to stay with us. We appreciate your kind works. Have a wonderful day. More 

Aurora, Indiana
2 reviews
5 of 5 stars Reviewed November 12, 2014

I stay at this location pretty often due to proximity to work. The area around it is much improved now with several restaurants nearby (Olive Garden, BW3, etc) so staying right in Spring Hill is a plus. They are still in easy driving range to Nashville at night. The hotel itself is clean and I have always gotten good service.... More 

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peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Yes, our town has grown by leaps and bounds. Glad to say though that we have kept the rural charm. Thank you for your review. I look forward to your next stay with us. More 

Indiana, United States
1 review
5 of 5 stars Reviewed November 12, 2014

Stayed here during a Civil War tour of the surrounding sites. No complaints on this hotel. I slept very well, the room was clean, and breakfast was to my satisfaction. Plenty of places to eat close to this hotel.

Review collected in partnership with Best Western

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peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

So glad you could enjoy the civil war history in and around Spring Hill. Thank you for writing such a nice review for us. We truly appreciate it. More 

Huntsville, Alabama
1 review
2 of 5 stars Reviewed November 7, 2014

This hotel is still sporting decor from the 1990s. Mauve walls, hunter green carpet. It needs to be updated or abandoned completely. Thankfully, the desk clerk took time from his smoke break by the front door to give me my key. The room was clean, but old and tired looking. The pictures on the wall were faded from age, a... More 

Review collected in partnership with Best Western

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peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write a review .I'm sorry that you did not have a good experience staying with us and felt this property is old and neglected. However, you did say your room was clean and I appreciate that. More 

Memphis, Tennessee
2 reviews
3 of 5 stars Reviewed November 6, 2014

Should not be billed as an upgraded Best Western. Very ordinary furnishings, outdated decor, and ABSOLUTELY NO SOUND BUFFERING from hallways. Very disrupting to sleep! No sleep timer on remote and no way to see what channels were what on TV. Breakfast was mediocre. Didn't even have hot water (or tea or cocoa) so breakfast oatmeal/grits pouches had to be... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for writing a review about our property. I am very sorry your found our property disappointing. We strive to make every customer happy. We do have coffee, tea and hot water available 24 hours a day in the lobby. When you return, let us know what we can do to make your stay enjoyable. More 

Columbia, South Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2014

i know that a lot of people prefer non-smoking, but what about the ones who still smoke and handicap where the facilities don't have any rooms downstairs and no elevator service. Anyone is cant climb steps or is in a wheelchair but still smokes, I think that the hospitality mgrs. as well as owners should try and have at least... More 

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peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

I am so sorry our accommodations did not fit your needs. Thank you for bringing this to our attention. We will pass this information to the right people and see what can be done. More 

Mammoth Lakes, California
2 reviews
5 of 5 stars Reviewed October 29, 2014

My wife and I have stayed here on 4 different occasions. Each time we have been greeted by friendly and helpful staff. Our thanks to Peter and his staff for another great stay. The Service is the best

Was this review helpful? Yes
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write such a wonderful review. I am proud of our helpful and friendly staff. We appreciate your return visits and hope to see you soon. More 

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Additional Information about BEST WESTERN Spring Hill Inn & Suites

Address: 104 Kedron Pkwy, Spring Hill, TN 37174 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Tennessee > Spring Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Spring Hill Inn & Suites 3.5*
Number of rooms: 52
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Also Known As:
Best Western Spring Hill
Spring Hill Best Western

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