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All 8 Smyrna hotels

Hilton Garden Inn Nashville/Smyrna

3.0 of 5 Hotel   |   2631 Highwood Blvd, Smyrna, TN 37167
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89%
Ranked #2 of 8 hotels in Smyrna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Lanease P MEMPHIS, United States
  • Overview
  • Reviews (151)
  • Photos (39)
  • Amenities
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  • Room tips (6)
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151 people have reviewed this hotel

Traveler rating
    96
    37
    11
    5
    2
See reviews for
49
23
9
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
MEMPHIS, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I will always book this property, clean rooms, exceptional customer service and soothing atmosphere for a mini get-a-way. We were 20 min from most attractions which is great. The lobby treats were great for good conversation with friends or for lounging with a good book.

Review collected in partnership with Hilton Garden Inn

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Ringgold, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel was nice - clean rooms and friendly staff. Hotel restaurant had very good food. Gym was great and they were working on a pool renovation. Plenty of parking at hotel and restaurants and shopping near by.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff at the Hilton was very helpful. The meeting rooms were set up clean and perfect. The food was outstanding. Management was continually checking that everything was good. They were the only ones in town that worked with us with the room food and price. For sure the best place for a meeting in Smyrna. The rooms were perfect... More

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

It is nice to read you think our hotel the Hilton Garden Inn Nashville/Smyrna is the best place to hold a meeting in Smyrna. Thank you for such a nice review. More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel is nice for the location with a bar and restaurant. The staff are super friendly. No complaint there. There are some of the nicest and most attentive staff really - I thought they were great. I just had a problem with some things in the room 1. A/C didn't work -- 80 degrees in the room 2. Phone... More

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

I thank you for bringing these issue to my attention so that we can follow-up with our team. It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve.We would love for you to give us an opportunity to make up for your poor experience. More

Senoia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Visited this holtel with my two sons and wife. We stayed in one room with two Queen beds. The rooms were nicely decorated and comfortable with good sleeping beds. The hotel had good service at a fair price. Across the street from shopping. 15 minutes from downtown Nashville. I would stay here again.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are happy to have been able to provide your and your family with a good nights rest here at the Hilton Garden Inn Nashville/Smyrna. Thank you for such a nice review. More

West Chester, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Staff is very nice and helpful. The rooms are OK...The TV's are old and they only have limited Hi Def, its 2014! The bathrooms are getting worn and need renovated. The Bar is great! good drinks and good food.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us... More

Dayton, OH
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My room was 211.00 that night. Might have been due to something special going on. Perhaps my expectations were too high. I did like the swimming pool and the hot tub was nice. The front desk staff was nice and friendly.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. However, in your case it appears we failed to meet expectations, and for that I am truly sorry. We are happy you enjoyed the pool and the hot tub. Hopefully we will see you... More

Georgia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

A very expensive room($180) in a less than satisfactory hotel. Carpets needed vacuuming. Elevator floors were dirty. Door frames needed painting. Back of bathroom door was dirty and had orange stains. Shower head was pulling away from wall. Sliding shower door bolted shut on one side. And the price didn't even include breakfast. Look forward to going back to the... More

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on the comfort and appointment of our guestrooms and we will use your comments as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are... More

Huntersville,NC
Top Contributor
56 reviews 56 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is very good HGI. The staff was very friendly across the board. Rooms were ultra clean, and the workout room was larger than most. Restaurant was also better than most as well. Will definitely stay there again.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you think our hotel the Hilton Garden Inn Nashville/Smyrna has a terrific location and we have good service. Thank you for your nice review and we look forward to your next visit. More

Barnhart, Mo, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was incredible and extremely friendly. The price of the room was well worth every penny when you consider the breakfast as outstanding. We had two kids with us and would have spent $40 each day just on that at a restaurant. The hotel staff was great with our baseball team and understanding of the foolishness (which was minute).... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are very happy to read you and your family had a great stay here at the Hilton Garden Inn Nashville/Smyrna. Your business and review are greatly appreciated. Thank You! More

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Additional Information about Hilton Garden Inn Nashville/Smyrna

Address: 2631 Highwood Blvd, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
20

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