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All 8 Smyrna hotels

Hilton Garden Inn Nashville/Smyrna

3.0 of 5 Hotel   |   2631 Highwood Blvd, Smyrna, TN 37167
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86%
Ranked #2 of 8 Hotels in Smyrna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Kay C
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170 reviews from our community

Traveler rating
    105
    41
    13
    8
    3
See reviews for
52
28
9
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

Visited from 9/4 -- 9/7, nice rooms good service and nice property. The front desk staff was very nice and accomidating. I luv the jacuzzi and pool being open til 11. It is convenient to I24 and a ton of stores/restaurants. I would stay again.

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you enjoyed your four night stay here at the Hilton Garden Inn Nashville/Smyrna. We hope to be seeing you again soon. Thank You! More

Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is located near some shopping and dinning. The hotel staff were all great to interact with and special kudos to the management, front desk staff and dinning room. I also understand the hotel will be undergoing major rennovations in Jan 2015 to make it even better.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you found our hotel the Hilton Garden Inn Nashville/Smyrna friendly and accommodating. Thank you for your business and for your nice review. More

Cary, NC, United States
1 review
2 of 5 stars Reviewed 1 week ago

I've stayed here several times, but this place has deteriorated since I first started staying here. I will say the staff were genuinely trying to help, and nice - almost to the point of being obsequious but the physical facilities are becoming almost shabby. First, you are greeted by the drip from the AC in the lobby and lounge. It... More

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your kind words on our staff as well as your feedback on the comfort and condition of your guestroom. We will keep you comments in mind as we look towards future renovations and we hope to have another opportunity to serve... More

Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I stayed here for our wedding night and the night after while family was still in town. When we arrived at the hotel in our wedding attire, the manager made an inappropriate comment implying that we would not be getting sleep that night. Although these comments were expected from guests at the wedding, it was very unprofessional... More

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More

South Bend, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We contacted this property while traveling on I-24 just South of Nashville. The front desk agent who answered the call was friendly and advised that a room was available. She promptly gave us directions to make it easier for us to locate the hotel. We were greeted with a smile and wonderful hospitality. The lobby was updated and looked very... More

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for such a nice review of our hotel the Hilton Garden Inn Nashville/Smyrna. We are glad to read you had such an enjoyable stay. Hopefully we will see you again soon. More

Asheville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Everything at this hotel feels new and or very well maintained. Great staff. Great air-conditioning. Lobby coffee station was quite well-done. Easy on and off the interstate. Many near-by (chain) restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for taking the time to write such a nice review of our hotel the Hilton Garden Inn Nashville/Smyrna. We hope to be seeing you again soon. More

Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family stayed here one night while in town for a visit, we were looking to relocate to the area. The staff was friendly however there was a mistake with our charges and we were overcharged. We had a gift card that we used and we were told it was applied to the amount when indeed it wasn't. When we... More

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and we will use your comments as we continue to evolve our guests' experience. We hope you will return to stay with us the next time you are in the area so we... More

nashville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel offer an romance package with your choice of champain and chocolate cover stawberrys that was just delicous. The hotel room was very clean and up to date. Food was fresh and cook to order if ask. it has a indoor pool and hot tub. with great work up today facillity. We will be coming back. also the staff... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are happy to read how much you enjoyed your romance package here at the Hilton Garden Inn Nashville/Smyrna. Thank you for such a nice review and we look forward to your next visit. More

Kentfield, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Quality/price was fine except for this bad chlorine smell in the lobby that does not make you feel like hanging there beside the HH living area, bar and small open restaurant. Too bad. It is also cold (too much AC)

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are sorry you found yourself cold during your stay with us and would like to apologize. Thank you for your review and we hope you will give us a second chance the next time you are in town. More

Columbus, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay in this hotel frequently for business. They have free internet, a hot tub, and you can get breakfast or dinner in their bar area. The staff is always very friendly, and the rooms are comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for being a frequent guest here at the Hilton Garden Inn Nashville/Smyrna. Your business and your review are very important to us and we would like to thank you for them. More

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Additional Information about Hilton Garden Inn Nashville/Smyrna

Address: 2631 Highwood Blvd, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton

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