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Hilton Garden Inn Nashville/Smyrna

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2631 Highwood Blvd, Smyrna, TN 37167
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Hilton Garden Inn Nashville/Smyrna
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Hilton Garden Inn Nashville/Smyrna
Hilton Garden Inn Nashville/Smyrna
Hilton Garden Inn Nashville/Smyrna
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233 reviews from our community

Traveler rating
    136
    55
    19
    17
    6
See reviews for
69
40
10
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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  • All months
    (233)
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    (68)
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Smyrna, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Lauren Hixon was my event planner and hostes for my son high school graduation May 16, 2015. She personally assisted me with hotel accomodations for my out of town guest, menu planning, and event space after the graduation. She and the Hilton team were awesome. Great experience.

Review collected in partnership with Hilton Garden Inn

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Washington, DC, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great rooms, great service. The rooms were most accommodating. The children in our group loved the pool and the free breakfast for kids under 12 was an added bonus. Everyone was pleasant and greeted us with a smile.

Review collected in partnership with Hilton Garden Inn

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We arrived without prior reservation at 4:00 PM on a Saturday when traffic delays thew a wrench in our original plans. We needed a handicapped accessible (2 queens) and a regular room (1 king). The front desk saff member was very nice and promised the rooms but didn't check us in because they were not clean yet. No problem, we... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Please except our apology for the mix up with the room. I do hope you had a good day the next day. I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town. More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

We chanced upon this Hilton Garden Inn at this location and were very pleased with our find. We'd stayed with this brand before and were satisfied and this one held up to that same expectation. We especially enjoyed the bar and bar staff that evening. After a long drive, it was a welcome respite.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for such a nice review of our hotel the Hilton Garden Inn Nashville/Smyrna and we hope to see you again soon. More 

Atlanta, United States
1 review
2 of 5 stars Reviewed 1 week ago

Insufficient staffing at all levels of service. Check in was very slow as clerk was busy on the phone helping other guests and unable to assist for an extended period of time. Night staff at restaurant was short as well. Dinner was slow and when it finally arrived, it was barely even warm.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Smyrna, United States
1 review
3 of 5 stars Reviewed 1 week ago

The facility and room was great. However, we could not get service in the bar on Saturday night......we were ignored. The housekeeping staff did not restock the coffee or the bathroom. This review requires that I write 200 characters, so here goes. The weather was beautiful when we were there.....obviously Hilton had nothing to do with that. Our grandson won... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. I truly apologize More 

LEXINGTON, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

HAD A BAD STAY AT A SAINT LOUIS BY THE BALLPARK but this location deemed itself..couple minor issues but all in all this was a good experience..great food defiantly a plus...front desk was great!hot ub wasn't working so that was downside, but bed was very comfy and I'm picky sleeper!

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We apologize for the hot tub problem but are happy you enjoyed your stay. Thank you for your good review and we hope to be seeing you again soon. More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We planned a quiet weekend for two as a nice get-away.The first thing we noticed was the pool area. The Hot tub was Out Of Order. Very dissapointed also that a wedding reception was held there and the music kept us from going to sleep. After a 3.5 hr drive and a day at the Nashville Flea Market, we wanted... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

I’m so sorry you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will give us another shot the next time you are... More 

Nashville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have had quite a few experiences with this hotel and it's staff and I am happy to say it is always a pleasure. I work with multiple high profile guests and I can trust the staff to be polite and professional. My guests have grown to prefer the Hilton Garden Inn - Nashville/Smyrna and feels as if they are... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We appreciate your continued business here at the Hilton Garden Inn Nashville/Smyrna and would like to thank you for such a nice review. We look forward to your next stay. More 

Manchester, Connecticut
Top Contributor
94 reviews 94 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here while on business with a large group for three nights. The staff was friendly and helpful. The rooms were clean and had comfortable beds! Breakfast was delicious with very friendly wait staff, bartender, and chefs. Would recommend a stay to anyone!

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

It is good to read you and your group enjoyed your stay here at the Hilton Garden Inn Nashville/Smyrna. Thank you for your business and for such a nice review. We hope to see you all again soon. More 

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