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Hilton Garden Inn Nashville/Smyrna

3.0 of 5 2631 Highwood Blvd, Smyrna, TN 37167
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Certificate of Excellence 2014
Hilton Garden Inn Nashville/Smyrna
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Hilton Garden Inn Nashville/Smyrna
Hilton Garden Inn Nashville/Smyrna
Hilton Garden Inn Nashville/Smyrna
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209 reviews from our community

Traveler rating
    127
    49
    16
    12
    5
See reviews for
62
36
10
82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peoria, United States
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars

I enjoyed most of my stay at this hotel - but there were a few experiences that were less than ideal. The hotel bathrooms are supposed to have Neutrogena products - but some of the products were an off/non=brand in similar looking containers. They did not have the same smell, texture or color as their Neutrogena counterparts. Also, there was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More 

smyrna, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were there over Valentines Weekend with our children and had a great time with the pool/hotub. The TV/movies selections were good entertainment. The breakfast was fantastic and the staff was superb..nice, polite, helpful, in everyway. Nice to know we can have a great time in our back door! We live in Smyrna:}

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are happy you and your family enjoyed your Valentines Day weekend get away here with us at the Hilton Garden Inn Nashville/Smyrna . We look forward to your next fun time with us and hope it will be soon. More 

Cut Off, Louisiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We came to stay this Inn in order to complete the Jack Trail Geotour for Geocaching.com and to escape the chaos of Southern Louisiana for the week of Mardi Gras. We were greeted graciously by a quite gregarious and charming young man who works the night shift. Bless his heart, he had to go out in the 20s F super... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

It was our pleasure to be able to assist you and others during the ice storm. Thank you for such a good review of our hotel the Hilton Garden Inn Nashville/Smyrna and we look forward to see your again soon. More 

Indianapolis, Indiana
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice comfy beds. Directly next to Ruby Tuesday restaurant and within a block to Cracker Barrel restaurant. Great location. Has restaurant onsite and room service. Nice new hotel. Coke machine is high, $2.25, same at hotel pantry for 20 ounce bottle. Keurig single cup brewer in room with coffee and tea. Great pillows. Nice size room with mini-fridge and microwave.... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad to know all in all you had a good stay here and we hope to be seeing you again soon. Thank you for your nice review. More 

PARIS
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Breakfast staff very helpful and friendly. Chef even came out to see if the food was prepared as I wanted. Breakfast is not free but a very good value. In the process of remodeling the rooms. My room was already done and was very nice. One of the painters was on the elevator and asked how I liked the paint... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for your nice review of our hotel the Hilton Garden Inn Nashville/Smyrna . We are glad you enjoyed you remolded room and hope to see you again soon. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Dana is a great bartender. Very friendly and personable. Jeanette is wonderful too. Mayday beer is a bonus. Mayday is a local craft beer and welcome addition to Smyrna which has very few craft beer choices.

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KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

I thank you very much for your review of our hotel the Hilton Garden Inn Nashville/Smyrna and sincerely hope that you will give us another opportunity and stay with us next time you’re in town. More 

Toronto, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

This property is running down and in great need of renovation. The linens feel well below standard of a business hotel in this category. The restaurant and the terrrific enthusiasm of its staff at the dining room, bar and front desk is its only positive differentiator from newer neighbouring properties.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest room accommodations. We will take your comments under consideration as we look into refresh opportunities. We hope you will consider staying with us in the future. More 

Anaheim, California
Top Contributor
54 reviews 54 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed January 20, 2015

The hotel forgot to omit that there was construction on the entire 5th floor from 8-5 pm daily and it sounded like jack hammers for 5 days. Coffee pot broke two days in, housekeeping never replenished condiments for coffee. The in room WiFi was so slow you could barely log in. The room smelled like cigarettes and house keeping left... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

I am sorry about your experience with our services and accommodations. I can assure you that your concerns about the amenities and internet connectivity will be addressed. We strive to ensure our staff knows how much we value your business and we hope you'll consider giving us a second chance to make a great first impression. More 

Cleveland, Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 18, 2015 via mobile

i have stayed at the hotel around 5 times a year. It appears to be losing some of its luster. During my last stay I mentioned to the front desk how dirty the gym was and it was missing Lysol wipes for the equipment. Still the same during this trip.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. I always utilize feedback like yours for staff training purposes and will make certain our team understands that this will not be tolerated! Please know your comments are taken very seriously and will... More 

Smyrna, TN., United States
1 review
4 of 5 stars Reviewed January 18, 2015

Even though our stay was a date night package from a silent auction for a Volunteer Fire Dept. the hotel location is right off the interstate highway with loads of local resturants either in walking distance outside the hotel or less than a mile from it alomg with a movie theater within a 1/2 mile. room was great! Very clean... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad to read you enjoyed your breakfast and your room here at the Hilton Garden Inn Nashville/Smyrna . Thank you for such a nice review. More 

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Additional Information about Hilton Garden Inn Nashville/Smyrna

Address: 2631 Highwood Blvd, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton
Hotel Style:
#2 Business Hotel in Smyrna
#3 Family Hotel in Smyrna
#4 Romantic Hotel in Smyrna

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