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Hampton Inn Nashville / Smyrna

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2573 Highwood Boulevard, Smyrna, TN 37167
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Hampton Inn Nashville / Smyrna
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Hampton Inn Nashville / Smyrna
Hampton Inn Nashville / Smyrna
Hampton Inn Nashville / Smyrna
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184 reviews from our community

Traveler rating
    107
    49
    13
    13
    2
See reviews for
72
33
11
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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There are newer reviews for Hampton Inn Nashville / Smyrna
See the most recent reviews
Atlanta, United States
1 review
5 of 5 stars Reviewed January 4, 2014

Stayed here with 2 children on our way to the Music City Bowl. Staff was very friendly and helpful. Room was clean and quiet. Decent complimentary breakfast. Great location with many restaurant options nearby and just a short trip to downtown Nashville.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for taking the time to review our hotel the Hampton Inn Nashville / Smyrna. We appreciate all your kind words and hope to see you again soon. More 

Charleston, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 2, 2014

The hotel was very clean and the staff was very friendly each time we went in and out. The kids enjoyed the pool, although it has no hot tub. The fitness room was very accommodating and allows a great view of the pool to keep an eye on the kids. Breakfast was well-stocked and the staff kept things full. Will... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

I appreciate the review of your recent stay at our hotel the Hampton Inn Nashville / Smyrna and would like to thank you for saying so many great things about us. We hope to see you again soon. More 

Cabot, Arkansas
2 reviews
2 of 5 stars Reviewed December 31, 2013

This is the first experience I had with a dirty Hampton inn. The staff was no where to be found upon checking in. The only reason he finally noticed us was because the phone rang. We went up to our room. The beds looked clean. I decided to use the bathroom. All new towels and toiletries. After being in the... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments to... More 

Fowler, United States
1 review
5 of 5 stars Reviewed December 30, 2013

Well done to the staff of the Nashville/Smyrna Hampton Inn!! My husband & I met my daughter & her family for Christmas Eve & Christmas Day! We were shown great hospitality~every interaction with the staff made us feel at home! We wish them all a Happy New Year! Tha Shofler/Sillery Families

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are so happy we were able to help make your Christmas better with your family here at the Hampton Inn Nashville / Smyrna. We will be sure to let our staff know how much you think of them. Thank you for such a nice review and we hope to be able to host you again soon. More 

Smyrna, United States
1 review
5 of 5 stars Reviewed December 30, 2013

We have two kids and they both love the super clean and super friendly staff at this location. We also love the convenience of the breakfast. Checkin was quick, the checkout was quick and we would visit here again.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are happy to know your family think our hotel the Hampton Inn Nashville / Smyrna is super clean and that we have excellent service. Thank you for your business and for such a great review. We look forward to your next visit out way. More 

Memphis, United States
1 review
5 of 5 stars Reviewed December 25, 2013

I love the new breakfast room, very comfortable and great way to make guests socializing with each other.The staff are always very friendly and up beat. place is clean and bed are very comfortable. I love little store next to the front desk and beer election you have. I wish you guys would make your work out room as good... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

 Your complimentary review of our hotel the Hampton Inn Nashville / Smyrna is much appreciated! Hopefully, we'll have the opportunity to host you again soon. Thank you again for such a nice review and for your business. More 

Libertyville, United States
1 review
5 of 5 stars Reviewed December 24, 2013

Excellent place to rest and restart the next day. Ruby Tuesday right next door. The salad bar was refreshing and yhe gumbo quite authentic. Breakfast the next day was also excellent...! ! ! Win Win... and Win !!!

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are happy to read you enjoyed our breakfast so much here at the Hampton Inn Nashville / Smyrna . Thank you for such a nice review and for your business. We look forward to your next visit to our area. More 

Omaha, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 13, 2013 via mobile

After 12 hours on the road it was great to arrive to such a beautiful hotel. Very clean and smelled fresh. The beds were very comfortable and was very quiet to sleep. Wish the pool was bigger. Breakfast was great and many choices to choose from.

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are happy to read we gave you a great overnight stay here at the Hampton Inn Nashville / Smyrna. Thank you for such a nice review and for your business. We hope to see you again on your next trip our way. More 

Richland, Washington
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 12, 2013

The pool was chemically perfect which I appreciate. No jacuzzi but great temperature. The water was very hot. The water pressure was great too. Ruby Tuesday's delivers food to hotel and a person can order room service from the hotel next door.

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

 We are delighted to know you had a wonderful time here at the Hampton Inn Nashville / Smyrna and hope to see you again when travel plans permit! Thank you for your review and for your business. We look forward to your next visit our way. More 

clarksville, tn, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 7, 2013

The hotel is at a good location, but the service is substandard. I have been there twice for business trip. Never felt to be welcome but not too rude either. This time, the bedding situation is terrible, the comforter is not usable, the insert was scattered with clumping and empty spot. I do not believe actually find this kind comforter... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

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