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Hampton Inn Nashville / Smyrna

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2573 Highwood Boulevard, Smyrna, TN 37167
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Hampton Inn Nashville / Smyrna
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Hampton Inn Nashville / Smyrna
Hampton Inn Nashville / Smyrna
Hampton Inn Nashville / Smyrna
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210 Reviews from our TripAdvisor Community

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    122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Myers, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a reservation here but was ahead of schedule & jerwayne was kind enough to accommodate my request to cancel without penalty. Great customer relations & I will stay on my way back through Nashville. The property was welcoming, clean, easily accessible from I24.

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Lawrence, United States
5 of 5 stars Reviewed 5 days ago NEW

My wife and I had to travel to TN for my brother's funeral. Not knowing the area, we searched and found this Hampton. I have had good experience before with this brand, so I investigated further. Not only was free breakfast included (a big plus for me as it makes the morning routine and choices MUCH easier at times), but... More 

Review collected in partnership with Hampton

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Charlotte, North Carolina
5 of 5 stars Reviewed 1 week ago

I have been visiting the 5 or so local hotels for several years now for business, they are all about the same quality wise until now. My new go to will be the Hampton! Its clean, and fresh with all rooms getting a great looking makeover. The staff has always been very pleasent. Make the smyrna Hampton Inn your first... More 

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for being a return guest here at the Hampton Inn Nashville / Smyrna. Your business and your review are appreciated. Hopefully we will see you again soon. More 

St. Charles, MO, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was friendly, polite, & efficient. The front desk clerk called our room to make sure it was satisfactory upon arrival. The room was very comfortable & clean. Nice thick towels. Breakfast was great, good variety & appealing & very clean. The room was quiet & the hotel was sold out both nights of our stay.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for taking the time to let others know how much you enjoyed your stay here at the Hampton Inn Nashville / Smyrna . We look forward to seeing you again soon. More 

Lincoln, California, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

This property looked like it had just been renovated. We had some problems with our toilet that took 3 times to resolve. There was only 1 washer and dryer for the whole hotel. There were sports teams staying here and that was a little problem since we were on an extended trip.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are sorry for the problems you encountered during you stay and we hope you will accept our apology. Thank you very much for your business and I do hope that next time you are in town, you stay with us again. More 

Atlanta, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This is an okay hotel but for the cost, try to find another. I expected a room that didn't smell like cigarette smoke (albeit vaguely) and something that was a tad bit more upscale. For $200 a night, I'd have though a free bottle of water or a room that had been smoke free for a long time would be... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for your review on TripAdvisor. I apologize for the issues that you reported, and hope to have a future opportunity to regain your confidence and goodwill. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms were very clean and comfortable. Great option close to downtown Nashville without the price tag. The staff was also very friendly. The hotel was full but we did not hear a sound all night. The breakfast was above average for a hotel breakfast

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for letting us know how much you enjoyed your stay here at the Hampton Inn Nashville / Smyrna. We hope to see you again soon. More 

Highland, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have had nothing but great experiences at all the Hampton Inns we have stayed in. We stayed in 3 different Hampton Inns in 3 different states over the course of a week. All were exceptional! Very clean, friendly staff, very enjoyable stay.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for being loyal to the Hampton Inn brand and for your good review. We hope to see you again here at the Hampton Inn Nashville / Smyrna on your next trip our way. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel was clean & conveniently located only a short drive from Nashville. The indoor heated pool was nice. They offered a large variety for breakfast & the staff was very kind & helpful. There are 2 restaurants (Cracker Barrel & Ruby Tuesday)within walking distance.

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We would like to thank you for such a nice review and let you know we will welcome you back any time to are able to get away again. More 

1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel itself was great, however the staff is rude and housekeeping is dishonest. I know for a fact I left something in the room and was told it wasn't there. It was a LG headset only worth $79.00 but it was mine not theirs. I have enjoyed Hamptons all over the US and this one was great just need... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. More 

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