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Hampton Inn Nashville / Smyrna

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2573 Highwood Boulevard, Smyrna, TN 37167
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1 room 1 guest
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Hampton Inn Nashville \/ Smyrna
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224 Reviews from our TripAdvisor Community

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Traveler rating
    129
    59
    19
    15
    2
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38
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Southaven, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The rooms were extremely clean and very well stocked. Upon arrival the front desk staff called up to our room to ensure that everything was up to par (First time any hotel has done this to us and we have stayed at 4 star hotels triple the price of this hotel.) The complimentary breakfast was clean and very well prepared... More 

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Ballwin, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Have stayed in Smyrna once a year for 4 years. We have stayed 2 other places in the area and this is the best. After 13 hours driving we were exhausted and just wanted to get to a room. Front desk gal was wonderful and friendly and made sure we had a room location that was to our liking. All... More 

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Swetwater, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

be sure to check the bill because they raised the rate after I made the reservation over the phone and traveled expecting to have a room at the rate they quoted. I have traveled to this hotel many times and have had various issues that were usually minor but the rate issue is too much.

Review collected in partnership with Hampton

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Glen Carbon, Illinois, United States
Level Contributor
171 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

As a Diamond, I see a lot of Hampton's, Garden Inns, and Doubletrees. This property is a standard Hampton. The breakfast area was bigger than most, which is nice that you don't have to trip over people. Easy access, it is right off the interstate with a couple of restaurants within easy walk (Ruby Tuesday and Cracker Barrel) and across... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

Had a great time at this hotel. The Breakfast was great same hotel complementary breakfast stuff except for the bagel toppers they were the best. Rooms are very clean as was the rest of the hallways and lobby. The only complaint we had was the road noise from the highway. Not real bad but you could hear the cars and... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are glad the four of you enjoyed your stay here and we would like to thank you for your nice review. More 

Villa Park, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 10 nights and did not have a problem. Our room was cleaned every day and we always had clean towels. The complimentary breakfast was satisfactory and we utilized it for about half of our stay. They had plenty of choices. We also, utilized the gym, which was clean. The desk staff were friendly. We... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are glad you enjoyed your 10 nights stay here at the Hampton Inn Nashville / Smyrna. Thank you for your nice review and we hope to see you two again soon. More 

Montgomery, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This place measured up to my expectations. I am seldom disappointed with Hampton Inn. Location feels safe, recently upgraded rooms is a plus. The room with pull out bed is not as plush as other rooms.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for letting others know how you enjoyed your stay here. We appreciate your good review and hope to see you again soon. More 

Ligonier, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

service was prompt and very pleasant. Rooms were remodeled and very nice. Beds are always comfy. Never had a bad stay yet at a Hampton inn issues are always addressed quickly and with care. Always make me feel welcome!

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We always enjoy hearing from our return guests and would like to thank you for posting such a pleasant review. More 

St. Petersburg, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was appropriate; however, some hotel staff and every-day items clearly lacked. For 3 out of 5 days, I was without shampoo in the room. None was available at the front desk nor in the Suite Shop for purchase. There were no coffee cup lids in the breakfast area and the regular coffee cups were not available and we... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for sharing your candid feedback about your stay with us. We're so happy that we could serve you and are disappointed that we fell short of exceeding your expectations. We take great pride in our friendly hospitality and your comments about service are very disappointing. We can assure you this has been addressed and we hope we can... More 

Knoxville, Tennessee
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everything about the hotel is very nice, and the breakfast is a little bigger and better than most Hamptons. Our challenge came through the reservation and check-in process. This hotel has been recently remodeled and become 100% non-smoking. Their website says they have smoking rooms available, and we reserved and checked-in online to a smoking room. Even though there is... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Please accept our sincere apologies and know we are looking into it. We hope that next time you are in town you consider staying with us again. More 

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