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Hampton Inn Nashville / Smyrna

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2573 Highwood Boulevard, Smyrna, TN 37167
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Hampton Inn Nashville / Smyrna
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Hampton Inn Nashville / Smyrna
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199 Reviews from our TripAdvisor Community

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Traveler rating
    115
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (199)
  • Mar-May only
    (41)
  • Jun-Aug only
    (48)
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    (43)
  • Dec-Feb only
    (67)
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Chattanooga TN
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This Hampton was extremely nice, very accomadating and well staffed. We were one of several ball teams staying in the hotel all weekend, which meant the hotel was at capacity -- and full of 11 year old boys and their families. The staff were kind and gracious, attending to all the various things needed when you have that many kids... More 

Review collected in partnership with Hampton

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Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just traveling through for one night. Very clean rooms. Undergoing some remodeling, but did not impact our stay at all. Had a king suite with a pull-out couch. Nice, large room. Typical Hampton breakfast in the morning. Good location near Nashville. Pool was indoors but also had an outside seating area. Arrived late because of traffic, so just ordered a... More 

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Landrum, United States
1 review
4 of 5 stars Reviewed 1 week ago

Construction was in process when I arrived. My employee and I had to go the motel next door to use a bathroom since our rooms were not ready at 2:00 p.m. Had I known construction was in process I most likely would have searched for another Hampton Inn. I would have rated this facility higher if construction was not in... More 

Review collected in partnership with Hampton

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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our whole family (my husband and I and our three grade-school kiddos and new baby along with both of our parents) stayed one night here after traveling 11 hours from florida, and it was great. The rooms were very modern, the beds were like heaven, the breakfast had a huge variety, everyone was very pleasant, and it was right off... More 

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are glad you and your family enjoyed your stay here at the Hampton Inn Nashville / Smyrna. We hope to be seeing you again and would like to thank you for such a good review. More 

Sarasota, United States
1 review
5 of 5 stars Reviewed 1 week ago

This Hampton Inn Suites outside Nashville in Smyrna Tenn. has just been renovated. The facility is fantastic, both rooms and common areas. More importantly, the staff is wonderful. Very professional. Very friendly. Made me feel like I was welcome, and that they wanted me to come back. The breakfast was great.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are glad you had such a good experience at our hotel the Hampton Inn Nashville / Smyrna . Thank you for such a good review. More 

Atlanta, Georgia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is being renovated and we were in a new room. Very nice to have new carpet, etc. The renovations were still being worked on at 8:00 p.m., though... Aside from that, everything was good (bed was hard, for my taste, but hubby thought it was great). Breakfast was above average...the usual waffles that you make yourself, yogurt, fruit,... More 

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are glad you and your family enjoyed your stay and will be sure to look into your recommendations. Thank you for taking the time to review our hotel and we hope to see you again soon. More 

Ninety Six, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We have stayed there many times before in the past and have always been well pleased. This time they had just finished remodeling the rooms. They were updated and most attractive. Very stylish and comfortable! Service has always been above and beyond the norm!

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for your great review of our hotel and we are glad you enjoyed the remodeling. We hope to see you again soon here at the Hampton Inn Nashville / Smyrna . More 

The Villages, Florida
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wonderful hotel if you are on the road or if you need to stay a few days. Conveniently located to shopping and restaurants. Don't miss Hickory Falls. It is a local restaurant with GREAT service and food. We stop at both The front desk staff was particularly pleasant on this stay.

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We appreciate your taking the time to write such a good review and we hope to be seeing you again on your next trip our way. More 

Alabama, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Room reserved was not available upon arrival. Staff claimed they overbooked. Compensated via HHonors points. Room received was very clean and very nice (but smaller than what was originally reserved). *Indoor* pool area had ants. Breakfast area staff seemed content with cleaning the kitchen from 900 to 1000 rather than replenish any of the food items. Until these issues are... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We apologize that you were not satisfied with your guest room assignment We're working with our staff to address your concerns and apologize for the inconvenience. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us as we continue to improve. More 

Jordan, New York
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 25, 2015

This Hampton Inn was undergoing renovations and the entire second floor was closed off. The elevator decor was foil insulation, but by the time we left it was covered and decorated. The front desk clerk was very nice when we checked in, told us the complimentary breakfast times and the hours of construction taking place on the 2nd floor. They... More 

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first choice of travelers... More 

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