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Hampton Inn Nashville / Smyrna

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2573 Highwood Boulevard, Smyrna, TN 37167
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Hampton Inn Nashville / Smyrna
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Hampton Inn Nashville / Smyrna
Hampton Inn Nashville / Smyrna
Hampton Inn Nashville / Smyrna
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189 reviews from our community

Traveler rating
    110
    50
    13
    14
    2
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74
34
11
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gilberts, Illinois
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was undergoing renovations but our floor was done. Everything was brand new. Very trendy and clean. We have a king room that was gigantic, perfect for our twins' pack n plays. It was nice to have the fridge in the room. The bed was extra comfy.The breakfast was AMAZING. So many hot and cold options. They had flavored... More 

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1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel was beyond accommodating for my husband, our 3 month old, and myself. The front desk staff was so nice. The women I spoke to on the phone help me figure out how far it would be from the wedding venue and everything since I waited to the last minute to book somewhere. She also informed me of the... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are glad to know you found our hotel the Hampton Inn Nashville / Smyrna has great beds and a great staff. Thank you for such a nice review and we hope to be seeing you again soon. More 

Birmingham, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Don't stay here until the construction is complete. Parking is tied up by construction items and it is very noisy in the rooms until 6 pm at night. We were put on first floor and they were using a jack hammer in the room directly above from our check in at 3PM until 6PM. We needed to take a nap... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

I sincerely apologize for the noise issue encountered during your stay. Our guests’ comfort and safety is my number one concern. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our property again. Thank you. More 

Nashville/Smyrna, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

They just completed room renovations on the 3rd floor and they were fantastic! The appearance of the hotel, the room itself, and the location near restaurants and the highway made this a perfect stop for a short business trip.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

It is good to know you enjoyed your stay here at the Hampton Inn Nashville / Smyrna and that you liked your renovations. We look forward to seeing you again soon. Thank you for such a nice review. More 

Phoenixville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

After a travel delay found me stranded in Nashville overnight, I booked a room at this Hampton Inn because I have always had good experiences at this chain. Just as expected, the hotel was clean and comfortable, and staff was friendly. I got in late and left early so did not have a chance to sample the free breakfast, although... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for your good review of our hotel the Hampton Inn Nashville / Smyrna. We hope you will return soon and be able to stay a little longer. More 

symrna, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Hotel was ok for a Hampton. It was clean and the staff was helpful and polite when addressed. However, an accident happened in the pool and was reported. Staff did not address the problem. Also, not enough pool towels for guests at mid evening hours. Food was good and hot. Daughter complained that waffle mix was awful.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for your review on TripAdvisor. I was disappointed to learn of your experience at our hotel, and regret that we did not provide a level of service that anticipated and responded to your needs. I apologize for the issues that you reported, and hope to have a future opportunity to regain your confidence and goodwill. More 

Portage, Indiana
2 reviews
5 of 5 stars Reviewed April 9, 2015

Hotel was immaculate and in excellent condition. Front desk young lady was very nice and helpful, and even gave us a room on the ground floor by the pool upon request. Breakfast was great and would definitely stay again! Only trouble was getting to it off the interstate, but worth it.

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are glad you enjoyed your stay here at the Hampton Inn Nashville / Smyrna. Thank you for such a nice review and we hope to see you again soon. More 

Lawton, United States
1 review
5 of 5 stars Reviewed April 1, 2015

The hotel is excellent , rooms are neat and clean. the Staff was always friendly and always asking there was anything get for us. We had breakfast every morning and the food always hot with a verity of items to choose from

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

Thank you for taking the time to give our hotel the Hampton Inn Nashville / Smyrna such a good review. We hope to see you again soon. More 

chattanooga, United States
1 review
5 of 5 stars Reviewed April 1, 2015

great experience will stay again. 10 families for a baseball trip and they treated us amazing. We enjoyed the pool and the location of the hotel is very convenient to nashville and murfreesboro. We also really enjoyed the cookies at night and the breakfast in the morning. The rooms were very nice, clean and we had absolutely no issues with... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

We are glad you and your team enjoyed your stay here at the Hampton Inn Nashville / Smyrna . Who look forward to your next event when you can stay here again. Thank you. More 

Atlanta, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 26, 2015

B rated. Was not very happy with the decor. The carpet in the elevator need replacement, the general look and feel was more in line with a motel and not in the class of Hampton.... The breakfast was terrible, they actually ran out of eggs at some point. But staff were nice and friendly

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Nashville / Smyrna, responded to this review

I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed. Thank you again for your feedback and we hope you will consider staying with us again. More 

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