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Sleep Inn & Suites Smyrna

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2689 Highwood Blvd., I-24 & Rt. 266, Smyrna, TN 37167
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1 room 1 guest
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Sleep Inn & Suites Smyrna
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56 Reviews from our TripAdvisor Community

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Traveler rating
    14
    10
    8
    11
    13
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16
10
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
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  • All months
    (56)
  • Mar-May only
    (21)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (4)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel is renovated top to bottom. Looks great. Keri at front desk was super friendly and helpful. Manager talked to everyone at breakfast asking about their stay. Breakfast was above and beyond a continental as it also included hot food items.

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room was nice & breakfast really good but stay out of the elevator!! We stayed with our church group passing through from WV to AR. Only a 3 floor elevator but my son and I had a horrible experience. It stopped between the third and 2nd floor and then free fell. It stopped between the 1st & 2nd. Wouldn't budge,... More 

Was this review helpful? Yes 1
Orlando, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

The saff was wonderful Breakfast was best I have ever seen at any limited hotel. Rooms were really nice up dated looked like they were up dating all there hotel. Hotel Manager she was so helpful she explained if I called her our next visit she would set us up a block of rooms to make it easier for us.... More 

Was this review helpful? Yes
GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Thank you for taking the time to let us know about your stay!!!! We are working hard to make our guest stay enjoyable . We hope you will stay with us again. More 

Catlin, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2015

This hotel could be very very nice with a little bit more TLC. Since the price was right I can live with it. Beds were clean and nice. Furniture, fixtures and carpet NEW. There had been painting, and someone did not clean up after the painting. It needed vacumed. The breakfast was better than any Holiday Inn Express I've been... More 

Was this review helpful? Yes
GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Thank you for staying with us. We are still remodeling we apologize for any inconvenience . We hope you will come back and stay with us. More 

Grand Rapids, Michigan
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 12, 2015

My three children and I stayed one night on a long road trip at the Sleep Inn. The key pad on the back door didn't work, and the outside was littered and crowded. The pool was VERY small, but my kids enjoyed splashing around. The walls were very thin, and I could hear every detail of my neighbor's regular volume... More 

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GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Thank you for choosing our hotel hope you will come back . We are under remodel in our rooms we have not yet replaced the carpet in hallways or lobby . Sorry our pool is standard hotel size I am glad your kids got to enjoy it. I am glad to hear your feed back about breakfast I have been... More 

Springdale, Arkansas
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 26, 2015

I Booked 25 rooms with Sleep Inn & Suites in Smyrna, TN for my daughters wedding. We received a rate of $75.00 per night since we booked so many rooms. my check in was on Friday and check out was that Monday morning, the total cost of the room ended up being $258.21 and that was with tax. On Friday... More 

Was this review helpful? Yes 7
GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

This was not you room it was your Aunts room we moved her she wanted a comp stay when my front desk person went up to video the room so we could show it to housekeeping she found the room which was a new room in great condition there was no blood anywhere she inspected everything there was no cream... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 11, 2015

we ended up here after finding no other rooms nearby with 2 beds. When I asked at the front desk for a room, they had one left, so I took it. My wife waited in the car with the two sleeping kids. When I went back to the car to get the wife and kids, my wife was very uncomfortable... More 

Was this review helpful? Yes 4
GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Sir you came in hotel booked a suite you went back to your car came back in said your wife did not want to stay you did not tell the front desk perso any reason except your wife did not like the price. When you called me your excuse was drunks in parking lot which was the first time that... More 

Green Bay, Wisconsin
2 reviews
5 of 5 stars Reviewed May 8, 2015

It was one of the best stays I have had at a hotel the Manager Linda was so helpful and did everything to make my stay a good stay. The breakfast was the best it was a full breakfast with cooked grits,potatoes,other stuff it was great. The hotel front desk are so good they gave me places to go ran... More 

Was this review helpful? Yes
GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Thank you!! our mission is to help our guest to make help thee stay comfortable . Please come back see us again More 

Wewahitchka, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 2, 2015

I booked this hotel through a 3rd party service. I modified my stay through the 3rd party service, the change was not sent to the hotel. When I arrived at the hotel I was told that I did not have a reservation for that night, however, I did have reservations for the rest of my stay. I called the booking... More 

Was this review helpful? Yes 1
GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

We are sorry you had this problem we tried to work with you Booking.com did not send the hotel you change. Every hotel in Nashville and surrounding areas were sold out. We did have your reservation for your stay. Booking.com is the one that did not change your stay we are sorry for that . You did have your reservations... More 

Gulfport, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

It was such a pleasure to stay in this hotel. Check in was quick, staff was very friendly. Hotel was super clean, looked brand new. Conveniently located to many restaurants. Highly recommend. I didn't eat breakfast but others in my party did and they said it was good. I will stay here again for sure!

Was this review helpful? Yes
GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Thank you for staying with us we hope you will come back. More 

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