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Sleep Inn & Suites Smyrna

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2689 Highwood Blvd., I-24 & Rt. 266, Smyrna, TN 37167
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Sleep Inn & Suites Smyrna
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Sleep Inn & Suites Smyrna
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Sleep Inn & Suites Smyrna
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50 reviews from our community

Traveler rating
    12
    9
    7
    10
    12
See reviews for
14
9
3
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

we ended up here after finding no other rooms nearby with 2 beds. When I asked at the front desk for a room, they had one left, so I took it. My wife waited in the car with the two sleeping kids. When I went back to the car to get the wife and kids, my wife was very uncomfortable... More 

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GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Sir you came in hotel booked a suite you went back to your car came back in said your wife did not want to stay you did not tell the front desk perso any reason except your wife did not like the price. When you called me your excuse was drunks in parking lot which was the first time that... More 

Green Bay, Wisconsin
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It was one of the best stays I have had at a hotel the Manager Linda was so helpful and did everything to make my stay a good stay. The breakfast was the best it was a full breakfast with cooked grits,potatoes,other stuff it was great. The hotel front desk are so good they gave me places to go ran... More 

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GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Thank you!! our mission is to help our guest to make help thee stay comfortable . Please come back see us again More 

Wewahitchka, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

I booked this hotel through a 3rd party service. I modified my stay through the 3rd party service, the change was not sent to the hotel. When I arrived at the hotel I was told that I did not have a reservation for that night, however, I did have reservations for the rest of my stay. I called the booking... More 

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GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

We are sorry you had this problem we tried to work with you Booking.com did not send the hotel you change. Every hotel in Nashville and surrounding areas were sold out. We did have your reservation for your stay. Booking.com is the one that did not change your stay we are sorry for that . You did have your reservations... More 

Gulfport, Mississippi
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

It was such a pleasure to stay in this hotel. Check in was quick, staff was very friendly. Hotel was super clean, looked brand new. Conveniently located to many restaurants. Highly recommend. I didn't eat breakfast but others in my party did and they said it was good. I will stay here again for sure!

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GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Thank you for staying with us we hope you will come back. More 

Norwood, Massachusetts
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 25, 2015

The hotel receives a strong average for their accommodation. With recent events surrounding fraternities at other universities, trashing hotels, we were fortunate to have our fraternity stay here (about 200 people). So, thank you staff. But, the pricing for a one night stay, one room is ridiculous. With tax included I spent $160. We aren't even in the city of... More 

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GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

Thank you for staying with us we value our customers views. Or pricing for out hotel is Lower than other hotels around us . When I was called to help your group out so you would have a place to stay because all other hotels were sold out all over Nashville . We are under remodel I balanced our hotel... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2015

I am a pilot and stay at hotels all the time. I unfortunately stayed at this hotel, where to start.... My hotel stay started with the front desk girl (maybe high) talking as if I was inconvenience to her as I tried to check in. The room was horrible and smelled like mold. The bathroom was nasty and wasn't cleaned... More 

Was this review helpful? Yes 1
GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

I would hope that you would have facts about someone being high that is slander!!! We have a well trained staff with no criminal or drug record. We did check your room did not find any problems. As a suposed pilot we wish you safe travels More 

Smyrna, Tennessee
1 review
2 of 5 stars Reviewed March 5, 2015

When I made the reservation it was stated that check out was at 12pm. I got a call at 11:05 saying check out was at 11:00. Went to the front desk and showed them the reservation said 12:00 and they responded huh. I left at 11:15. Had a bottom floor room had nice creaking sound from the above room floor... More 

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GMSmyrna, Manager at Sleep Inn & Suites Smyrna, responded to this review

We are sorry that you had a problem as our check out has always been at 11:00 am . We will give late check outs if we are asked . If we are made aware of any problems we will move a guest we were not made aware of any problems except check out time. As far as mold we... More 

1 review
5 of 5 stars Reviewed March 1, 2015 via mobile

My family and I stayed at the Sleep Inn and Suites in Smyrna TN. during our moving transition to Florida. I can not even begin to explain how amazing our stay was.From start to finish the experience was incredible. The entire staff was professional yet made us feel like apart of the family. The rooms were clean and well updated.... More 

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GMSmyrna, Director of Sales at Sleep Inn & Suites Smyrna, responded to this review

Thank you for staying with us we work hard to make our guest feel at home!!! We hope you will come back and visit us. We wish you much success with your new adventure. Linda More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2015 via mobile

Was forced to stay here after I24 was shut down after an ice storm, and all other local hotels were full. I left personal items there, as I left early the next morning. I called the next day and was informed by Linda that I would receive a return call the following day. 5 days later I called back and... More 

Was this review helpful? Yes 1
GMSmyrna, General Manager at Sleep Inn & Suites Smyrna, responded to this review

I am sorry you had a problem as we had unsual weather conditions our staff was unable to come into work. As I tried to explain to you we would make sure you recieved your pillow as soon as our staff came in and conditions improved. I understand you were up set that you work for Donald Trump we are... More 

Westminster, Colorado
Top Contributor
87 reviews 87 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 9, 2014

We stayed at the Sleep Inn last week and were very pleasantly surprised. The CMAs were being held that night, so most of the hotels were sold out or had very inflated prices. Luckily, we were able to get a room for $89 ++. The night manager was extremely helpful and pleasant. The rooms were clean and spacious. Breakfast was... More 

Was this review helpful? Yes
GMSmyrna, Director of Sales at Sleep Inn & Suites Smyrna, responded to this review

Thank you for your comments it helps us to better serve our guest when we know there feed back . We hope you will come and stay with us again. Linda More 

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