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Fairfield Inn & Suites Nashville Smyrna

2.5 of 5 810 Expo Drive, Smyrna, TN 37167
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    This weekend 11/29/2014
    $109/night
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Fairfield Inn & Suites Nashville Smyrna
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Fairfield Inn & Suites Nashville Smyrna
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103 reviews from our community

Traveler rating
    48
    26
    18
    4
    7
See reviews for
30
18
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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2 reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had very late check in and night desk clerk very friendly and helpful. Offered to help with bag, gave run down on breakfast and offered to make a fresh pot of coffee. Chose location to be out of Nashville for morning departure and do some shopping.

Review collected in partnership with this hotel

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Jordan, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

The Hotel staff Michelle the Manager, Andy and Trisha the Front Desk Staff were WONDERFUL! They helped out in every way they could even made fresh coffee when the pot was cold at night. Made us feel right at home. The breakfast was tasty and there was plenty. Our room was VERY clean, Thanks to Mina, she did everything possible... More

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

This is so exciting! Our team was elated to read your comments this morning in our huddle. We appreciate your choosing our hotel and glad to hear you were able to enjoy your stay from check in to our upgraded breakfast buffet. Please do come back and visit us again soon when in Smyrna TN. We can't wait to meet... More

Stillwater,MN
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this location on a trip to Nashville. We felt welcomed upon our arrival. Extremely pleasant and attentive staff. Trisha at the front desk was very efficient and kind, Mr Morgan helped me with a business problem and Ilse had our room sparkling clean. Highly recommend to other travelers!

Was this review helpful? Yes
Andrew M, Front Office Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the kind scores and taking the time to acknowledge our team's performance. We are always excited to hear of positive experiences and satisfaction; that is our goal every day. I shared these scores and comments in our meeting this morning with everyone. What a nice way to start the day off. We'll look forward to... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is very nice. It's newly remodeled and the rooms are spacious, clean, comfortable, and stylish! The breakfast is good and lobby is clean and has a lounge-feel to it. Management and staff is great and really ensures that you feel at home. Great location to many restaurants and just off the interstate. Will stay again!

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Andrew M, Front Office Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Woo hoo! Thanks for the wonderful feedback- it never gets old to hear nice compliments. Thanks for taking the time to respond- we truly appreciate it. Hope to see you next time! More

Fairhope, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Warm welcome and speedy check-in. Room was immaculate and even decorated with "swan towels" and welcome note from room attendant. Thought we were on a cruise ship instead of a Fairfield inn. Perfect location for attending Paul McCartney concert at Bridgestone Arena. We were back at the hotel within 25 min. with no traffic problems. (park at the Pinnacle). Night... More

Review collected in partnership with this hotel

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much! Our team was so glad to see this review and comments this morning in our team meeting. Our ultimate goal is to provide every guest with an exceptional stay and in this case it appears we are on the right track. Our only regret is we didn't get to enjoy the concert with you! Thank you... More

Columbia KY
Top Contributor
105 reviews 105 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 17, 2014

My group was in town for an event, and this Fairfield was handy to our location. I found it to be clean and friendly. I am a platinum rewards member, and I found the dedicated parking spot nice. However I noticed that they had a rewards elite arrival gift which I was not offered. I also did not get the... More

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking the time to review our hotel and team here at the Fairfield. I am glad you found our location very convenient for your needs and our team friendly. It is our culture to go above and beyond for every guest and I must say I am a little dissappointed you were not recognized as... More

1 review
5 of 5 stars Reviewed October 15, 2014 via mobile

I was here last year, and what a difference! I love the new, fresh decor in the lobby, eating area, and room. One thing that hasn't changed is how friendly and accommodating the staff here is. Win/win! I will be back!!!

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking time out of your day to recognize our wonderful changes and team here. We really appreciate the fact you are a loyal customer to us and absolutely thrilled you like our new decor. We are just as excited as you are to have a wonderful new product to offer our guests from top to... More

Ridgeland
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2014

Just wanted a safe, clean and affordable hotel to stay the night. I was very impressed and pleased with this Fairfield. The staff realized I was a female traveling alone and took special precautions to ensure my privacy during check in and assigned a room close to the front desk. These little things mean so much to me! The room... More

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking the time to review your stay with us. I am so pleased to hear of your satisfaction with our team and hotel. Being a female traveler myself I do completely understand your concern for privacy and safety. Ensuring safety of all our guests is a high priority for our team here. I do hope... More

Greenwell Springs, Louisiana
Top Contributor
80 reviews 80 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 13, 2014

I was chosen Special Guest for the day :) ! Balloons, chocolate, towels made into ducks on the bed..lol...walk right out the door to O Charley's or take a short drive down the street to a great sushi place. Not a bad drive to get downtown for shows. It's an older hotel but I would stay here again. Good breakfasts... More

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Once a Queen . . . Always a Queen! Thank you so much for taking the time to post a review of your stay with us. We try very hard to treat every guest like we would expect to be treated. I am so glad you enjoyed being guest of the day with us and we were able to provide... More

Houston, Texas
Senior Contributor
43 reviews 43 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2014

Yes. Yes I can at this hotel, for a great change! Friendly staff willing to go above and beyond. Had a hand written note from the thoughtful note that cleaned this room. It ensued the rooms cleanliness and offered to help if anything was needed. The night attendant was welcoming and funny also celebrating a birthday! Quiet and clean.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

This is so nice to hear! I am thrilled you were able to relax and enjoy your stay with us. Our team was so excited when I read your comments in our team meeting this morning. I really appreciate the fact you have taken the time to recognize our team and even wish our night auditor a Happy Birthday. I... More

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Additional Information about Fairfield Inn & Suites Nashville Smyrna

Address: 810 Expo Drive, Smyrna, TN 37167
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Nashville Smyrna 2.5*
Number of rooms: 63
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Also Known As:
Fairfield Inn Smyrna
Fairfield Smyrna
Smyrna Fairfield Inn

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