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All 8 Smyrna hotels

Fairfield Inn & Suites Nashville Smyrna

2.5 of 5 Hotel   |   810 Expo Drive, Smyrna, TN 37167
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Ranked #4 of 8 Hotels in Smyrna
A recent review
5 of 5 stars reviewed 2 weeks ago
gsjaxbch Florida
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92 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Florida
Top Contributor
61 reviews 61 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed overnight on a pass through of the area. Traditional Fairfield setup, remodeled, and found staff, accommodations and the breakfast to be excellent all around. Would stop again on the way through the area.

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Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

WOW! All 5's! This is FANTASTIC! Thank you so much for taking the time to provide our team with such positive feedback. We really enjoyed hearing how we compare with other hotels and other Marriotts. We are very thankful you have chosen us and can't wait to see you again on the next trip into the Smyrna/Nashville area. Please come... More

San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Heading back to Florida from Missouri we decided to stop in Nashville. Didn't want to stay downtown so we ended up at Fairfield Inn & Suites, Smyrna. We were greeted with kind, helpful staff and very pleasant staff. The room was clean and comfortable but the most wonderful part of this stay was the "hand-written" note from Mina on the... More

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking the time out to review our hotel and team. I must share when I read your comments this morning in our team meeting Mina was glowing! The recognition for her was truly self rewarding. She couldn't believe you remembered her name. I am very appreciative you chose our hotel over the many choices out... More

Belleville
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I had a very pleasant stay. This is a very nice hotel and the staff was excellent. I will definitely be back here again. Clean, quiet, and comfortable is what will keep me coming back. Large suites, nice accommodations, and staff that takes pride in their work.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

All 5's! This is Amazing! Thank you so much for taking time out to acknowlege our team and your visit with us. Our team was very excited when I read your comments in our meeting this morning. Our team strives to provide each and every guest with an exceptional experience along with our newly renovated hotel. I am glad to... More

Bell Buckle, Tennessee, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was our third stay at Fairfield Inn and Suites, Smyrna. We have always been greeted with kind, helpful staff, and a clean, comfortable room. Even during construction last year, they went the extra mile to make sure we were cared for. This time, there was a slight problem with the way our reservation was keyed in. They were quick... More

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Our team was just elated you chose our hotel to celebrate your anniversary! I am so glad we were abel to keep the tradition going and create wonderful memories for you and husband here. The date night package offered on our website does make for a wonderful opportunity when celebrating special occaisions in Smyrna TN. Can't wait to see you... More

Memphis, Tennessee
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

Hubby had conference in Murfreesboro, 10 minutes away. Located right on I24, you're 10 minutes from Nashville or Murfreesboro. My granddaughter and I came along for the shopping! The room was clean as a pin, plenty of towels, beds are wonderful with 2 kinds of pillows (soft for me, firm for him) and we slept like babies. Tricia at the... More

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking the time out to review our hotel. Our team was just all smiles when I read your comments this morning especially Trisha. I am very pleased to hear we were able to help you enjoy your mini vacation while here. The restaurants and shopping in the area are very convenient. This is probably one... More

Johnson City, Tennessee
1 review
5 of 5 stars Reviewed August 19, 2014

Clean rooms, wonderful service, nice pool and hot tub with clean towels. warm cookies, great breakfast. Really friendly and helpful. Business trip, location was perfect. Just outside of traffic and Nashville but close enough for a 10 min trip. Convenient to all sorts of restaurants, stores, etc.

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking the time to review our hotel. You are correct in noticing our convenient location to restaurants, attractions and shopping. Better yet, we are just a short 15 minute drive from either Nashville or Murfreesboro, TN. I am so glad you chose to stay with us and we were able to accommodate your travel needs.... More

Maryville, Tennessee
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

It was quiet and clean. Pool was good. Warm cookies in the evening and breakfast was really good. I had an issue with room type and I'm not sure who is at fault, Travelocity or Fairfield. I originally requested a suite with two beds and a roll away couch. I was told out of all of the hotels in the... More

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking the time to review our hotel. It is our goal to provide exceptional customer service daily and it appears our team failed to meet your expectations in many ways. I would like very much to ensure you receive your points and would graciously ask you to give me a call at the property to... More

Cary, Illinois
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

I stayed here last November and the hotel was OK at that time. It's been totally redone, my room was bright, well lit, with new carpeting, the bathroom floor tile was new, shower was clean and renewed too. The work station is perfect with good lighting, a built in power strip, and very comfortable chair. Whomever redesigned these rooms, knew... More

Was this review helpful? Yes 1
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for choosing our hotel and allowing us to serve you again. We are pleased now to be able to offer such a great, newly renovated product along with exceptional customer service. Your review just confirms to us we are on the right track. You are correct, Amber is a vital part of team and was recognized... More

1 review
5 of 5 stars Reviewed July 31, 2014

Would like to say this was one of the best places we have stayed. We were broke down and had our semi in the shop next door. They made us feel welcome and they were very helpful to us. The room was very clean and the breakfast was good. Michelle the Manger there was the nicest and most helpful person.... More

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for choosing our hotel. We really enjoyed getting to know you and your husband although it was through such unfortunate circumstances. I truly believe there is a silver lining to every rain cloud and I am so glad we were able to make your unfortunate situation better. I do hope you both will stop and visit... More

Canton, Georgia
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed July 29, 2014

We decided to stay here instead of paying extra for the hotels near Opryland, as it's really just a 20 minute easy journey right into Nashville. I"m so glad we did. The hotel is bright and clean, well decorated and the rooms are well appointed. We booked a two double bed room, I do wish they'd been Queen beds though!... More

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the kind review! I read your comments to our team in huddle this morning and we were all so pleased your stay was a pleasant. You are right we are a good kept secret to any Nashville traveler due to our convenient location and complimentary parking. We have been working very hard to improve our... More

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Additional Information about Fairfield Inn & Suites Nashville Smyrna

Address: 810 Expo Drive, Smyrna, TN 37167
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Nashville Smyrna 2.5*
Number of rooms: 63
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Also Known As:
Fairfield Inn Smyrna
Fairfield Smyrna
Smyrna Fairfield Inn

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