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Fairfield Inn & Suites Nashville Smyrna

2.5 of 5 810 Expo Drive, Smyrna, TN 37167
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Fairfield Inn & Suites Nashville Smyrna
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Fairfield Inn & Suites Nashville Smyrna
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121 reviews from our community

Traveler rating
    61
    29
    19
    4
    8
See reviews for
35
21
6
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

Great place and nice price. Only problem I had was very typical to most Marriott's (and that is 90% of where I stay) and that is the coffee. Not very good, way too strong. I usually go to a convenience store when I check out but it sure would be nice if they did a review on their coffee choice.

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Charlotte, North Carolina
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

i do not usually stay at Fairfield, but the group I was with decided on this spot. I was happy to find that it was recently renovated and they did a great job. The staff was always friendly and always asked if there was anything else they could do, and if I was enjoying everything. I did have a noisy... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the kind review. The team and I were glad to hear such wonderful feedback on your visit. Our breakfast is one thing we truly pride ourselves on now since we have made so many wonderful upgrades and you will be happy to know that we have new pillows and mattresses being installed this quarter. I... More 

Senior Contributor
45 reviews 45 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

With business responsibilities in the area I was looking for a Marriott property that was less pricey than those near the airport. I found one that I will certainly frequent again. I arrived around 9:30 am with my room not ready. Andy at the front desk said not to worry and within 5 minutes I had a first floor room... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for choosing us! I am thrilled to hear your first experience with us was a pleasing one. We strive for every visit to be exceptional so please don't hesitate to book with us the next time you are in the area. We will make sure you have a clean room, good nights rest and a team... More 

1 review
5 of 5 stars Reviewed 1 week ago

Whether it is Trisha, Amber or Andy at the front desk you get a smile and a genuine concern to make your stay it's best. I thought I had a reservation, but when I checked my app, I didn't. I then tried to make one and there was no room at the Inn. So I called the property and Trisha... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the raving review! I am glad to hear Trisha was able to get you in with the last room. Trisha, Amber and Andy are all key players on our team and I am so happy you took the time to personally recognize them. I also took advantage of the opportunity to recognize them personally for... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff is always courteous and professional....always. The room, breakfast area, and even the exercise room are just what you want and hope it will be. Prices are slightly higher than others in the area but, worth it.

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the kind review and words. It is our daily goal for each and every guest to have an A+ experience. Our team was so pleased to read your positive feedback and comments in our meeting. It really makes our day enjoyable as well to know your experience was a good one. Please do come back... More 

peoria, il
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everyone we dealt with...Amber, Ilse, and Pam (I think she was the am desk person) were so accommodating. Loved the board games avail to borrow...the snacks, the towel animal the hand written note. Room sparkled and staff was great!

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Andrew M, Front Office Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear bnees, Thanks so much for taking time out from your busy schedule to share with us about your visit! The specific crew members you recognized will be excited to read your nice comments. And the great score- thanks! The board games and towel sculptures are small gestures designed to make your stay a bit more homelike and fun- glad... More 

Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first stay at the Fairfield Inn, Smyrna, TN. This venue was recently refurbished and the results show. Our room was very spacious, remarkably clean and very comfortable. Complimentary breakfast had a wide variety of foods and sweets. We were warmly welcomed on our arrival and received welcoming treats. Highly recommend this hotel when passing through Smyrna/Nashville, TN.

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking time to provide our team and hotel such positive feedback. Everyone was thrilled to hear how you were able to enjoy our recent upgrades to the complimentary hot breakfast bar. It is so nice to be able to read your delightful comments with the team in our morning meeting. You have no idea how... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We always stop in Smyrna and the service is excellent. Andy always take good care of us. He has a great attitude, genuinely enjoys working with people. Margarita helped us with a small maintenance issue and then brought us a gift card to Subway. Very caring staff members!

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking time out to provide our team with such wonderful feedback. Andy and Margarita are such assets to our team and it is nice a guest took the time out to recognize them. We pride ourselves on customer service and I am thrilled as part of our 100% guarantee that Margarita was able to turn... More 

Savannah, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2014 via mobile

This hidden gem, just a few miles outside of Nashville, is not a 5 star hotel; there are no bellmen or valets. There is no bubbling marble fountain gracing the lobby. What this hotel has is, in my humble opinion, much more important - Unparalleled customer service. The hotel is clean, comfortable and affordable but the members of the staff... More 

Was this review helpful? Yes 2
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking time out to recognize our team! These are AWESOME scores! Our team was so excited when I read your comments in our meeting this morning. We all have been working diligently to take our customer service to the next level and exceeed expectations. You are right we are not full service but we are... More 

columbus, ohio
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 15, 2014

I enjoyed my stay at the Fairfield Inn in Smyrna Tennessee. It was was comfortable, clean and very convenient. The reason why it's four out of five stars is due to the fact that the Internet was slow and there was a lack of outlets in the hotel room for gadgets.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the kind scores and taking the time to provide us with feedback we can only grow from. We are continuously looking for ways to improve our service to our guests and this information really helps. I agree we could use a few more outlets in the room for gadgets and will consider looking into this... More 

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Additional Information about Fairfield Inn & Suites Nashville Smyrna

Address: 810 Expo Drive, Smyrna, TN 37167
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Nashville Smyrna 2.5*
Number of rooms: 63
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Also Known As:
Fairfield Inn Smyrna
Fairfield Smyrna
Smyrna Fairfield Inn
Hotel Style:
#3 Romantic Hotel in Smyrna
#3 Business Hotel in Smyrna
#4 Family Hotel in Smyrna

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