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Fairfield Inn & Suites Nashville Smyrna

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810 Expo Drive, Smyrna, TN 37167
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Fairfield Inn & Suites Nashville Smyrna
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Fairfield Inn & Suites Nashville Smyrna
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132 reviews from our community

Traveler rating
    69
    32
    19
    4
    8
See reviews for
38
23
7
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (23)
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Louisville, Kentucky
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

the staff are all very friendly. The manager was bubbly and energetic and seemed to really care about he customers. She actively "worked the room" at breakfast to make sure that everyone was satisfied with their accommodations. Also had a had written note in my room from the person that cleaned the room that was very nice.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

This is FANTASTIC! Our team was excited to see your comments come through today. I can't thank you enough for the kind words. We all truly enjoy meeting new people and breakast is a great place to start. We strive everyday to provide each and every guest with an exceptional experience. It is so nice to hear we are on... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

A newly renovated Fairfield Inn! with the usual world class service from Marriott employees. Service was great, as usual. Staff friendly and helpful. Room was clean and comfortable. Will stay here again, for sure.

Review collected in partnership with this hotel

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

This is FANTASTIC! World Class Service with smiles is hard to beat for a compliment! Our team was so elated this morning when we reviewed your comments and review in our meeting. Providing each and every guest with a World Class Experience is our new company motto now. Please do come back and visit us again when in the Smyrna... More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 4 days ago NEW

Every thing about this location was great. The room was very clean and it was prepared as if I was on a cruise. The breakfast was hot and good. The staff were very friendly. I would recommend this Fairfield Inn to anyone traveling around the Nashville area.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the kind review of our hotel and team! It is our ultimate goal to provide each and every guest with a clean product, safe environement, good nights rest and a fresh hot breakfast to begin the day with on each and every visit. I am thrilled to hear we were able to meet those expectations... More 

Leawood, Kansas
Top Contributor
69 reviews 69 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped in Smyrna on our way to Florida. This was by far the. Nicest Fairfirld Inn I have ever stayed in. The staff was wonderful,very friendly- true Southern hospitality. There was even a personally written note from the welcoming us and thanking us for choosing their hotel. Very cute swans made from towels on the bed with candies. So... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much! We are so thrilled you were able to enjoy your stay with us. Customer Service is the one thing we strive to be the best at over all the other Fairfield Hotels. I am so pleased you found our hotel accommodating to your needs and was able to enjoy your stay with us. Maybe next time... More 

Springfield, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on 2/20. The hotel was clean and the staff was wonderful. We had 2 rooms which were directly accross from each other both were clean and pleasant. the manager was super and willin to help us in any way,

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Hello to our Illinois Friends! Thank you so much! We truly appreciate your comments on your most recent visit to our hotel. Our team was thrilled to know we were able to make your stay with us enjoyable. We take great pride in making sure we offer the cleanest rooms in town. I read your comments in our team meeting... More 

Saint Louis, Missouri
Top Contributor
54 reviews 54 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped at this Fairfield Inn on our way to and from our destinations in Dec 2014. Our room was clean, staff was friendly, and breakfast was fine. We usually stay here as a first stop when heading south. Just what we need, and not too far from the highway. Re: the 'free breakfast'. Nothing is free, but we like... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Loyal Traveler, Thank you so much for the kind the scores. Our repeat guests are the best! Our team reviewed the scores this morning and discussed your comments. I can't thank you enough for being one of our loyal guests. It is nice to know we are atleast getting somethings right for you during your winter travels south. We... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

I like this quite little spot. You can really get away from your everyday life here. I'm a local and find this to be a great romantic little hide away for couples. The room comes with a frig and microwave that's a plus if your staying for a few days and once in you're set. Breakfast is always fully stocked... More 

Was this review helpful? Yes 1
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Ms Jacqueline, Thank you so much! The kind words truly go a long way with our team. We were all so pleased to here of your experience. It is our goal to provide each and every guest with the best customer service possible. We realize you have a lot of hotels along your path of travels to choose from... More 

South Bend, IN
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 15, 2015

Generally I use Priceline and book 4 start hotels for this level of hotels price. But this time our Chase Marriott offered us a free night at a certain level hotel which included Fairfield and this specific hotel was very close to my brother's house so we stayed here. Check-in was fine, quite routine. The kid was nice, however he... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking the time to review our hotel and team. We strive daily to provide exceptional customer service to each and every guest that choose to stay with us. I am really glad to hear you were able to enjoy our upgraded, hot breakfast selections. It is hard to be all things to all people but... More 

Senior Contributor
39 reviews 39 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 12, 2015

All other hotel managers/owners should visit this Fairfield Inn to see how a proper hotel is run. We were treated like royalty! After 9 hours on the road, we simply wanted a clean hotel and a good nights sleep, but we got so much more. We lumbered in late at night to see our name on the wall as their... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much! Our team's goals every day are made with love and care for our guests. From the housekeeping team, to our front desk staff, to our famous breakfast, we make decisions and goals to improve our service daily that are created with your satisfaction and enjoyment in mind. This just confirms we are on the right track.... More 

Senior Contributor
46 reviews 46 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 2, 2015

I stayed at this hotel on business because it had the closest price to per diem in Smyrna. The desk clerk was very nice and even got a cart for me when I stepped out for a minute back to my car. When I arrived in the room The maid had arranged two towels on the bed to look like... More 

Was this review helpful? Yes 1
Andrew M, Front Office Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Shirleygirley, Thank you for your kind comments about your visit at the Fairfield Inn & Suites in Smyrna Tennessee. We do offer a welcoming bottle of water and snack to our Marriott Rewards members, but I really love hearing about a desk clerk stepping out with a luggage cart to better serve you! And we are happy that you... More 

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