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Fairfield Inn & Suites Nashville Smyrna

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810 Expo Drive, Smyrna, TN 37167
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Fairfield Inn & Suites Nashville Smyrna
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144 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • All months
    (144)
  • Mar-May only
    (30)
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    (35)
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Denton, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Our flight arrived around 9:00 AM and having very little sleep we were extremely tired. I called the hotel to see what the earliest we could check in would be. To my surprise I was told they could have our room ready in an hour. We had also received a complimentary upgrade to a suite! When we arrived the manager,... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Ms Carol, Thank you so much for the kind comments and words! Our team was so excited to see your most recent visit to our home was an exceptional one. Ilse is a true asset to our team and was glowing when we reviewed your comments in our morning huddle meeting. What a moral booster this has been to... More 

Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

When we arrived at the motel we were greeted with big smiles and Welcome. We were told how happy they were to see us and how much they appreciated us choosing this Fairfield Inn. We really felt welcomed and felt that way during our complete stay. I commend the following people for excellent service: Shaylen Percy Michelle Lisa Thank you... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Walker Family, Thank you so much for the kind comments! It was truly a pleasure meeting you both and our team was so excited to hear how delighted you were with your most recent visit to our home. We all enjoyed meeting you and hope you all will return to visit us again soon. We will make sure to... More 

Ponte Vedra Beach, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I travel frequently. We are fans of the Marriott properties. This Fairfield didn't disappoint us. Extremely clean with extra touches everywhere. We walked into our room and found a welcome note from our housekeeper along with towels folded like swans on our bed. Loved the comfort of the mattress along with softness of the pillows. The yummy,... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Ms Nancy H, All 5's! This is AMAZING! Our team is all smiles today after reviewing your scores and comments from your most recent visit with us. From our Housekeeping Team to our Office Team, we all could not have been more thrilled to see your happiness. Everything here is prepared and made ready with the anticipation of your... More 

Omaha
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall this was a great Fairfield Inn stay - clean room, comfortable bedding, free breakfast (and a pancake machine - my kids got a kick out of that). The hotel is very close to an O'Charley's restaurant (shared parking lot) where we were able to get a dinner and some drinks after a long day of driving. The door was... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear dmk127, Thank you so much for taking the time out to review our hotel and team. I am so glad you were able to enjoy your stay with us. It is really nice to hear your kids were able to enjoy our new pancake machine at breakfast. We have been making several upgrades to our breakfast and this happens... More 

Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pleasantly surprised at the quality of this Marriott property. It has been a few years since staying at a Fairfield chain hotel. The room was very spacious and breakfast selection was excellent . The bed were even very comfortable and they had the room cooled down nicely upon my arrival . We definitely return back for another stay .

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much! Our team was elated to see your review come through today of your most recent visit with us! We were delighted to have met you and been able to meet your lodging expectations. We strive to provide exceptional service to all of our guests and it is really nice to hear we are on the right... More 

Columbus, Ohio
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed May 9, 2015

Last month, my sister participated in the "One Up" Cheer competition that was being held at the Gaylord in Nashville; due to the fact that every hotel in the actual city of Nashville was booked solid at the time of our travels, my family and I were forced to venture away from Nashville and stay at the Fairfield Inn in... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Olivia, It was such a pleasure! We truly enjoyed meeting you and your family. I am glad to hear of your satisfaction during your stay. It is rare people take the time to write about such a positive experience. This has been such a refreshing review for our team here to review in our meeting this morning. We are... More 

Newnan, Georgia
Level Contributor
137 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed April 29, 2015

We stayed 4 nights and found the room small for 2 people staying multiple nights. There were only 2 drawers to unpack your clothes in. The bathroom counter top was exceptionally small. The beds were comfortable and the staff was exceptionally friendly and helpful. There was a stale odor that greeted us each time we opened our room door. It... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Jimmy30263, Thank you so much for taking the time to review our hotel and team from your most recent visit to Smyrna TN at our hotel. We are pleased to know you were able to enjoy our newly renovated rooms and mattresses. I do understand if you are traveling with quite a bit of luggage and several people what... More 

Cincinnati, OH
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 27, 2015

I was impressed by the Fairfield Inn in Smyrna. Professional staff, clean, comfortable and big room. Breakfast was good with a wide variety of options. My girls enjoyed the pancake maker. I would definitely stay at this hotel again.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Lisa091, Thank you so much! Our team was elated this morning to see your review. We were all so thrilled to know you enjoyed our new pancake maker. They are so yummy, quick and no mess so we love it too! Too bad we all don't have one of these at home! Providing you and your family with a... More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

Luckily decided to stay at this Marriott property last minute, while having repairs done on my home. The hotel was perfect in every way. Friendliest staff members I have encountered in recent memory. I was made to feel at home from the moment I arrived. The housekeeping staff is top-notch. Michelle, the general manager, is welcoming and readily available for... More 

Was this review helpful? Yes 1
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

WOW! Thank you so much for the kind words! Our team could not have been more excited this morning when we reviewed your comments. I really can't tell you what a moral booster this was for everyone including myself. We strive to provide world class service from a little, limited service hotel in Smyrna TN on a daily basis. I... More 

Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Our stay here was very uneventful, which is okay. The hotel is conveniently locate with somewhat easy access to Nashville, Opryland, and has several dining options and conveniences nearby. It appears to be in a safe and nice neighborhood as well. Service was good, rooms were clean and they offered a breakfast that was complimentary and relatively palatable. Good value... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear William, Thank you so much for the kind review. Our team was delighted to hear we were able to meet your needs and expectations. A good clean room, a breakfast that will start your day off right and a safe and secure place where you shouldn't have to worry are all things that we do our very best here... More 

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