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All 8 Smyrna hotels

Fairfield Inn & Suites Nashville Smyrna

2.5 of 5 Hotel   |   810 Expo Drive, Smyrna, TN 37167
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Fairfield Inn & Suites Nashville Smyrna
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63%
Ranked #5 of 8 hotels in Smyrna
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
operman1 Macon, Georgia
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71 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Macon, Georgia
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I selected this hotel due to the fact that I was going to the April 12th Blackhawks vs Predators game. I wanted to skip the downtown Nashville traffic the next morning. I went to the hotel and was greeted by Tricia. She is a very friendly receptionist who made my stay more pleasant. I got a ground floor room near... More

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the nice compliment. We are very pleased to know your stay was an enjoyable one. We strive daily to provide exceptional customer service to all our guests. I can't tell you how excited the staff was when I read your comments in our meeting this morning. Being that we are just a few minutes from... More

Hernando, Mississippi
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a two night stay at this property. The renovation was about complete but there was still a lot going on, especially in the lobby area. The work did not interfere with the guest experience. The staff at this property just amazed us with their great attitudes. From the front desk to the housekeeping staff everybody was very friendly... More

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are delighted that your stay with the Fairfield Inn & Suites Nashville Smyrna was enjoyable one. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More

Tennessee
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 13, 2014

Very nice, contemporary, hotel in a convenient location just off I-24 in Smyrna, TN. Great service, nice staff. Renovations still ongoing but did not impact our stay. O'Charley's restaurant next door. Cracker Barrel/Ruby Tuesday across highway. Close to Target and other shopping.

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General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

We thank you very much for such positive feedback. We strive to make every stay at our hotel a great experience for everyone and are so happy to hear when guest like yourself had a wonderful stay. Thank you very much from all of us here at the hotel we do appreciate it. More

Miami, Florida
1 review
4 of 5 stars Reviewed February 27, 2014 via mobile

My family and I had to take a last minute trip for a funeral and were in need of a hotel room. The desk clerk that answered the phone was very friendly and immediately booked us a room. Upon arriving we were immediately greeted and received our keys. The gentleman behind the desk was very helpful with recommendations as to... More

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General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

I wanted to personally thank you for taking your valuable time to send in your comments. We truly value your comments and will be very excited to have you come back and see the completed renovations. The rooms are complete now and we should have the lobby area complete by the end of March. Thank you very much for your... More

wantagh,
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 15, 2014

We booked our rooms last minute, we were driving from NY to Memphis and we were too tired to finish the trip. The hotel is under construction, which is not the worst,as long as the bed is comfortable (the bed was not bad). The pool was just turned on, according to the manager on call, so it was cold (again... More

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General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Ms. Schlopper, I wanted to personally reach out and apologize to you for the bad experience you encountered at our hotel. I really am sorry we were under construction during your stay. We are striving very hard to still make every stay with us an exceptional experience and I am sorry to hear that yours was less than expected.... More

Travelers are raving about these Smyrna hotels

Champaign, Illinois
1 review
3 of 5 stars Reviewed December 14, 2013

The room was very nice, clean, etc. The breakfast was awful You can make waffles, but the batter is terrible There were fried eggs that resembled water and were unedible Fruit was dried up, impossible to eat The coffee was ok THere is also a pool and jukuzzi, but it was closed for repairs

Was this review helpful? Yes
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you for taking your time to write a review. I am happy to know that you enjoyed your room. I also want to thank you for bringing the other issues to our attention. This feedback was very helpful and I want to assure you that your issues have been addressed. We are dedicated to making sure that the hotel... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 10, 2013

Hotel sinks run down unfriendly staff go check out no one at front desk cost to much for what you get.. Hotel not in good location the service was the worse I have ever had you would think someone would be at desk to say have a nice day .

Was this review helpful? Yes 1
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you for taking your time to post a review. I am terribly sorry that your stay was not satisfactory. It is our goal to accommodate our guests in all areas, with the highest level of service. We take the satisfaction of our guests very seriously and I assure you that this issue will be addressed with the front desk... More

bluegrass state
Top Contributor
172 reviews 172 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed November 16, 2013

Very nice room. We were in a jacuzzi suite. King bed with a refrigerator, 2 chairs& microwave. Comfortable bedding. I do believe our room was a smoking room at some point. Had an odor of stale/ musty smoke. We did not move rooms. The indoor pool with hot tub was typical of a chain indoor pool. They do have towels... More

Was this review helpful? Yes 1
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you for taking your valuable time to write a very nice review. We are always pleased to know that your experience with our hotel was a positive one. We are a completely non smoking hotel and have addressed the smell you referred to in that room. If there is anything we can do to make that up to you... More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2013

Spent two nights at this hotel. I was pleasantly surprised by the attentive staff throughout my stay. It seemed like everyone from the front desk staff, to housekeeping and the person taking care of the breakfast buffet were genuinely interested in making my stay a comfortable one. The amenities were as expected for a Fairfield Inn, but the staff made... More

Was this review helpful? Yes
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

We really appreciate great reviews like you have sent. We are always striving to make every guest experience the best and are very happy to know that we achieved our goal with your stay. We truly look forward to serving you again sometime in the future. We loved your pictures. More

Beaufort, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 12, 2013

Called in advance to book room. Got there and front desk worker couldn't find our reservation. After 20 min, she recalled that she forgot to write it down. Was very apologetic. Room was musty and smelled like old cigarette smoke. Pool was dirty and had sand in bottom. Breakfast was good. Would not stay here again.

Was this review helpful? Yes
General Manager G, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so very much for your review. Our goal is to make every guest stay as pleasurable as possible. I am always so pleased to hear that you enjoyed our breakfast buffet. I would truly be interested in more details about your check in experience as this sounds like a training opportunity for our staff. I hope we will... More

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Additional Information about Fairfield Inn & Suites Nashville Smyrna

Also Known As:
Fairfield Inn Smyrna
Fairfield Smyrna
Smyrna Fairfield
Smyrna Fairfield Inn
Address: 810 Expo Drive, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Nashville Smyrna 2.5*
Official Description (provided by the hotel):
Welcome to the Smyrna, TN Marriott Fairfield Inn & Suites located near Nashville right off of I-24, minutes from the Smyrna/Rutherford County Airport and 20 miles from the Nashville BNA Airport. Our hotel is an ideal destination for travelers looking to spend a fun-filled day in Nashville and a quiet night in nearby Smyrna, Tennessee.If you love country music, visit The Country Music Hall of Fame, Music Row in Downtown Nashville, or the Grand Ole Opry. Discover our Civil War attractions including the Sam Davis home, or explore the wildlife at the Nashville Zoo. For business travelers, we are close to the Nissan Auto Plant and other businesses in Smyrna/Nashville. See exciting NFL Titans games or NHL Predators games, and tour colleges and universities including MTSU. If shopping is for you, visit Stones River Mall or The Avenue! Enjoy dining at O’Charley’s and Ruby Tuesday, located directly next door to us, or at nearby locally owned restaurants like Raz’z Bar and Grill. We offer Blink charging stations for electric cars on-site, so our guests and their vehicles can charge overnight! We are proud to feature excellent services at an exceptional value. ... more   less 
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