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Fairfield Inn & Suites Nashville Smyrna

2.5 of 5 810 Expo Drive, Smyrna, TN 37167
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Fairfield Inn & Suites Nashville Smyrna
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Fairfield Inn & Suites Nashville Smyrna
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127 reviews from our community

Traveler rating
    64
    32
    19
    4
    8
See reviews for
37
23
6
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Top Contributor
54 reviews 54 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stopped at this Fairfield Inn on our way to and from our destinations in Dec 2014. Our room was clean, staff was friendly, and breakfast was fine. We usually stay here as a first stop when heading south. Just what we need, and not too far from the highway. Re: the 'free breakfast'. Nothing is free, but we like... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I like this quite little spot. You can really get away from your everyday life here. I'm a local and find this to be a great romantic little hide away for couples. The room comes with a frig and microwave that's a plus if your staying for a few days and once in you're set. Breakfast is always fully stocked... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Ms Jacqueline, Thank you so much! The kind words truly go a long way with our team. We were all so pleased to here of your experience. It is our goal to provide each and every guest with the best customer service possible. We realize you have a lot of hotels along your path of travels to choose from... More 

South Bend, IN
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Generally I use Priceline and book 4 start hotels for this level of hotels price. But this time our Chase Marriott offered us a free night at a certain level hotel which included Fairfield and this specific hotel was very close to my brother's house so we stayed here. Check-in was fine, quite routine. The kid was nice, however he... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking the time to review our hotel and team. We strive daily to provide exceptional customer service to each and every guest that choose to stay with us. I am really glad to hear you were able to enjoy our upgraded, hot breakfast selections. It is hard to be all things to all people but... More 

Senior Contributor
39 reviews 39 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All other hotel managers/owners should visit this Fairfield Inn to see how a proper hotel is run. We were treated like royalty! After 9 hours on the road, we simply wanted a clean hotel and a good nights sleep, but we got so much more. We lumbered in late at night to see our name on the wall as their... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much! Our team's goals every day are made with love and care for our guests. From the housekeeping team, to our front desk staff, to our famous breakfast, we make decisions and goals to improve our service daily that are created with your satisfaction and enjoyment in mind. This just confirms we are on the right track.... More 

Senior Contributor
46 reviews 46 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on business because it had the closest price to per diem in Smyrna. The desk clerk was very nice and even got a cart for me when I stepped out for a minute back to my car. When I arrived in the room The maid had arranged two towels on the bed to look like... More 

Was this review helpful? Yes 1
Andrew M, Front Office Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Shirleygirley, Thank you for your kind comments about your visit at the Fairfield Inn & Suites in Smyrna Tennessee. We do offer a welcoming bottle of water and snack to our Marriott Rewards members, but I really love hearing about a desk clerk stepping out with a luggage cart to better serve you! And we are happy that you... More 

Bridgeport, West Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

we had to make quick stop on short notice. Trisha is very hospitable and accommodating. we received a good value and all the estimates are accurate. Ocharleys restaurant is across the parking lot with in easy walking distance

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for being so kind to review our hotel and team. We truly appreciate your business. Our team strives hard each day to provide every guest with an exceptional experience. I am so delighted to see we were able to meet your expectations. We believe our pride we take in serving our guests is truly one thing... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Great place and nice price. Only problem I had was very typical to most Marriott's (and that is 90% of where I stay) and that is the coffee. Not very good, way too strong. I usually go to a convenience store when I check out but it sure would be nice if they did a review on their coffee choice.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for your kind scores and review! Our team was thrilled this morning to see your reivew and scores come through. I do see your point on the coffee and have discussed with our team. We are considering maybe offering a couple of different brand selections to possibly help as a solution if Marriott allows. In the... More 

Charlotte, North Carolina
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

i do not usually stay at Fairfield, but the group I was with decided on this spot. I was happy to find that it was recently renovated and they did a great job. The staff was always friendly and always asked if there was anything else they could do, and if I was enjoying everything. I did have a noisy... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the kind review. The team and I were glad to hear such wonderful feedback on your visit. Our breakfast is one thing we truly pride ourselves on now since we have made so many wonderful upgrades and you will be happy to know that we have new pillows and mattresses being installed this quarter. I... More 

Senior Contributor
45 reviews 45 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

With business responsibilities in the area I was looking for a Marriott property that was less pricey than those near the airport. I found one that I will certainly frequent again. I arrived around 9:30 am with my room not ready. Andy at the front desk said not to worry and within 5 minutes I had a first floor room... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for choosing us! I am thrilled to hear your first experience with us was a pleasing one. We strive for every visit to be exceptional so please don't hesitate to book with us the next time you are in the area. We will make sure you have a clean room, good nights rest and a team... More 

1 review
5 of 5 stars Reviewed January 14, 2015

Whether it is Trisha, Amber or Andy at the front desk you get a smile and a genuine concern to make your stay it's best. I thought I had a reservation, but when I checked my app, I didn't. I then tried to make one and there was no room at the Inn. So I called the property and Trisha... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the raving review! I am glad to hear Trisha was able to get you in with the last room. Trisha, Amber and Andy are all key players on our team and I am so happy you took the time to personally recognize them. I also took advantage of the opportunity to recognize them personally for... More 

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Additional Information about Fairfield Inn & Suites Nashville Smyrna

Address: 810 Expo Drive, Smyrna, TN 37167
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Nashville Smyrna 2.5*
Number of rooms: 63
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Also Known As:
Fairfield Inn Smyrna
Fairfield Smyrna
Smyrna Fairfield Inn
Hotel Style:
#3 Business Hotel in Smyrna
#3 Romantic Hotel in Smyrna
#4 Family Hotel in Smyrna

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