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Fairfield Inn & Suites Nashville Smyrna

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810 Expo Drive, Smyrna, TN 37167
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Fairfield Inn & Suites Nashville Smyrna
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Fairfield Inn & Suites Nashville Smyrna
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139 reviews from our community

Traveler rating
    72
    34
    20
    4
    9
See reviews for
43
24
8
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Top Contributor
84 reviews 84 reviews
13 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last month, my sister participated in the "One Up" Cheer competition that was being held at the Gaylord in Nashville; due to the fact that every hotel in the actual city of Nashville was booked solid at the time of our travels, my family and I were forced to venture away from Nashville and stay at the Fairfield Inn in... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Olivia, It was such a pleasure! We truly enjoyed meeting you and your family. I am glad to hear of your satisfaction during your stay. It is rare people take the time to write about such a positive experience. This has been such a refreshing review for our team here to review in our meeting this morning. We are... More 

Newnan, Georgia
Top Contributor
137 reviews 137 reviews
40 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed 4 nights and found the room small for 2 people staying multiple nights. There were only 2 drawers to unpack your clothes in. The bathroom counter top was exceptionally small. The beds were comfortable and the staff was exceptionally friendly and helpful. There was a stale odor that greeted us each time we opened our room door. It... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Jimmy30263, Thank you so much for taking the time to review our hotel and team from your most recent visit to Smyrna TN at our hotel. We are pleased to know you were able to enjoy our newly renovated rooms and mattresses. I do understand if you are traveling with quite a bit of luggage and several people what... More 

Cincinnati, OH
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was impressed by the Fairfield Inn in Smyrna. Professional staff, clean, comfortable and big room. Breakfast was good with a wide variety of options. My girls enjoyed the pancake maker. I would definitely stay at this hotel again.

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Lisa091, Thank you so much! Our team was elated this morning to see your review. We were all so thrilled to know you enjoyed our new pancake maker. They are so yummy, quick and no mess so we love it too! Too bad we all don't have one of these at home! Providing you and your family with a... More 

Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Luckily decided to stay at this Marriott property last minute, while having repairs done on my home. The hotel was perfect in every way. Friendliest staff members I have encountered in recent memory. I was made to feel at home from the moment I arrived. The housekeeping staff is top-notch. Michelle, the general manager, is welcoming and readily available for... More 

Was this review helpful? Yes 1
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

WOW! Thank you so much for the kind words! Our team could not have been more excited this morning when we reviewed your comments. I really can't tell you what a moral booster this was for everyone including myself. We strive to provide world class service from a little, limited service hotel in Smyrna TN on a daily basis. I... More 

Top Contributor
75 reviews 75 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Our stay here was very uneventful, which is okay. The hotel is conveniently locate with somewhat easy access to Nashville, Opryland, and has several dining options and conveniences nearby. It appears to be in a safe and nice neighborhood as well. Service was good, rooms were clean and they offered a breakfast that was complimentary and relatively palatable. Good value... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear William, Thank you so much for the kind review. Our team was delighted to hear we were able to meet your needs and expectations. A good clean room, a breakfast that will start your day off right and a safe and secure place where you shouldn't have to worry are all things that we do our very best here... More 

Dallas, Texas
1 review
1 of 5 stars Reviewed April 9, 2015

Won't be giving my money to FairField Inn's ever again. FairField Inn- Smyrna - attempted to charge my family for 2 rooms for 1 night when we only reserved 1 room for 1 night. We stayed in 1 room for 1 night and we expected to pay for 1 room for 1 night. General Manager was content with my family... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Mr. Ripoff2015, I am very saddened to hear of your experience at our Fairfield Inn and Suites Hotel in Smyrna TN. This is the first time I am hearing of your challenge. It is part of our Fairfield 100%Guarantee to make sure our guests leave happy and satisfied. Our team strives daily to provide an exceptional experience to all... More 

1 review
5 of 5 stars Reviewed April 4, 2015

This was the only hotel in Nashville area to have a room open for last minute planners. As soon as I walked in the receptionist was very friendly and courteous. Just needed 1 night- The room was a king bed with sofa sleeper, which was big enough to hold two kids. Room was very clean and the maid was nice... More 

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for choosing our hotel! I am thrilled we were able to meet your expectations and accommodate you with appropriate lodging needs. It is our goal daily to provide the best possible customer service to each guest and give them a place to relax away from home. I do hope you will keep us in mind when... More 

Louisville, Kentucky
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

the staff are all very friendly. The manager was bubbly and energetic and seemed to really care about he customers. She actively "worked the room" at breakfast to make sure that everyone was satisfied with their accommodations. Also had a had written note in my room from the person that cleaned the room that was very nice.

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GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

This is FANTASTIC! Our team was excited to see your comments come through today. I can't thank you enough for the kind words. We all truly enjoy meeting new people and breakast is a great place to start. We strive everyday to provide each and every guest with an exceptional experience. It is so nice to hear we are on... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 25, 2015

A newly renovated Fairfield Inn! with the usual world class service from Marriott employees. Service was great, as usual. Staff friendly and helpful. Room was clean and comfortable. Will stay here again, for sure.

Review collected in partnership with this hotel

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

This is FANTASTIC! World Class Service with smiles is hard to beat for a compliment! Our team was so elated this morning when we reviewed your comments and review in our meeting. Providing each and every guest with a World Class Experience is our new company motto now. Please do come back and visit us again when in the Smyrna... More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed March 25, 2015

Every thing about this location was great. The room was very clean and it was prepared as if I was on a cruise. The breakfast was hot and good. The staff were very friendly. I would recommend this Fairfield Inn to anyone traveling around the Nashville area.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for the kind review of our hotel and team! It is our ultimate goal to provide each and every guest with a clean product, safe environement, good nights rest and a fresh hot breakfast to begin the day with on each and every visit. I am thrilled to hear we were able to meet those expectations... More 

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