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Fairfield Inn & Suites Nashville Smyrna

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810 Expo Drive, Smyrna, TN 37167
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1 room 1 guest
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Fairfield Inn & Suites Nashville Smyrna
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158 Reviews from our TripAdvisor Community

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Traveler rating
    82
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    24
    4
    9
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (30)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (43)
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Atlanta
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great reception upon arrival from the front desk associate. It looks like they have done a few upgrades since I last stayed here 2 years ago, however the bathtub floor still feels like it's about to cave in and the bathroom floor tile was cracked and was dirty (possibly stained for life), but the room was otherwise clean and the... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Thank you so much for taking time to review our property and team of your most recent experience with us. We all were delighted to hear you were able to enjoy our newly renovated hotel and upgraded amenities but was a bit dissappointed in the failing score. I certainly understand your thoughts on the hairdryers and will see about getting... More 

Murfreesboro, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

The staff was so friendly! Rooms were VERY clean and breakfast was outstanding! Thanks to the pool all 5 of our kids were entertained for hours and took great naps during our stay. Thank you for making my family and I feel welcomed. We look forward to staying her again!

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Chase T, THANK YOU SO MUCH! We were so delighted to have met you and greatly enjoyed meeting your family. We all were so glad to hear everyone enjoyed our pool and relaxed while here after all that is the way it should be. Please know you all are most welcome back here anytime. We will have the popcorn... More 

Knoxville, Tennessee
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fairfield's are usually nice hotels and this one was no exception. Staff was exceptional to work with. Even provided space to park my bus which is very unusual. Comfy bed, quick internet and as we were leaving the property the next morning, there was a large tract of land, 75-100 acres of sunflowers in bloom screaming "Good Morning"! You couldn't... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Terryhawks, We were thrilled to have met you and appreciate your visiting our hotel. We strive to provide an exceptional visit to each and every guest and it is so refreshing to hear we are on the right track. We are delighted you enjoyed your visit with us and we were able to assist you in a good start... More 

Paducah, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff friendly from check-in to check-out for entire stay of about 4 days. Conveniently located for our sight seeing and shopping visits in the Nashville area. Stayed there before at his trip and we will stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear 611Ronniec, Thank you so much for the kind review. We truly enjoyed being able to meet you and serve you during your 4 day stay with us. Shopping and Restaurants are conveniently located here in Smyrna TN which does make it a bit convenient for any trip. Please know you are welcome here anytime and we look forward to... More 

Brooklyn, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm not a fan of the Marriot. The rooms are often worn because of the popularity of the hotel chain. However, this room was not bad. I had a double queen studio which was comfortable. What really put a smile on my face was when I saw an elephant made of towels on my bed. The elephant had candy and... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Kenyatte M, Thank you so much! We are thrilled you gave us and Marriott hotels a chance. Our team here takes great pride in serving you. Although some of our team has a little more room to grow with our English as a second language, you won't find a more caring team. We were delighted you found our house... More 

Murfreesboro, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a very good time celebrating our 30th anniversary in the honeymoon suite. From the balloons, chocolate and heart-shaped folded towels that greeted us to the leisurely swim in the clean, warm pool to the quiet evenings in the jacuzzi tub, the entire stay was just perfect. Thank you for welcoming us at check-in and making check-out smooth and... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Cindy P, Happy 30th Anniversary! You have a very wonderful husband who worked diligently on your reservations to make certain this was a memorable staycation visit for you. Our team was excited you chose our location and thrilled to be part of your 30th celebration surprise. Please know you both are welcome here anytime you wish to get away.... More 

Guelzow b Guestrow, Germany
1 review
4 of 5 stars Reviewed 3 weeks ago

East access to interstate. Cracker Barrel & O'Charley's within walking distance. Very nice accommodations, extremely clean, and enjoyed the variety of breakfast items. The staff was courteous and helpful. Would definitely stay there again.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Teresa B, Thank you so much for choosing our hotel and taking the time to review our team with such wonderful comments. We are thrilled to hear you were able to enjoy our upgraded, hot breakfast buffet to help begin your day. It is always our pleasure to serve you and you are right the restaurants close by make... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We checked in later at night (the night auditor was on duty), and we received wonderful service. My husband is a Marriott employee so we used his associate rate, and yet we were still upgraded to a king suite (the two double bed room was the only room available when we booked). We were greeted with a smile, given bottles... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Jenna L, Thank you so much for taking the time to recognize our team and hotel from your most recent visit. No matter what time of day we are always delighted to serve you. Our hotel is staffed 24 hours a day so we are better able to care of our guests during any time of day. Thank you... More 

Victoria, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 28, 2015

The hotel seems to run well enough. The room decor is average but clean. Comfy bed. I stay in Smyrna on business every other month and have stayed at almost all the hotel's. There is nothing that stands out to me compared to the other hotels which is why I gave it an average rating.

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Adam, Thank you so much for choosing our limited service hotel to provide your lodging needs. Our team strives daily to provide an exceptional experience to each and every guest. I am sure as an experienced traveler as yourself you could give us some tips to assist us in improving and growing our level of service and we are... More 

Forsyth, Il
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 26, 2015

We were returning from Hilton Head with a mid-trip stopover in the Nashville area. We had made a reservation directly with the hotel. We used my wife's Marriott credit card to guarantee the reservation. Several events in the area had taken almost all area rooms. Upon arrival. we were told that we did not have a reservation. The person at... More 

Was this review helpful? Yes
GM1001, General Manager at Fairfield Inn & Suites Nashville Smyrna, responded to this review

Dear Joe K, Thank you so much for the kind review! Shay and the team were thrilled to review your comments today. I am delighted Shay was able to assist you in visiting our hotel as it can be really tough to acquire a room on area sell out nights. We strive daily to provide an exceptional visit and service... More 

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