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All 8 Smyrna hotels

Comfort Suites Smyrna

2.5 of 5 Hotel   |   3001 Highwood Blvd, Smyrna, TN 37167
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Ranked #7 of 8 Hotels in Smyrna
A recent review
3 of 5 stars reviewed 3 days ago
Two2FortheRoad Ormond Beach, Florida
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85 reviews from our community

Traveler rating
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    13
    12
    14
    27
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22
17
8
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Ormond Beach, Florida
Top Contributor
105 reviews 105 reviews
35 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel has a lot of potential, but housecleaning staff needs to get to work! I was given a handicapped accessible room which was HUGE!!! King size bed, couch, chair, tables, etc. If I stayed longer, I would have gotten tired of walking around. For one night, I could ignore the 5 lamps that were all different, or even that... More

Was this review helpful? Yes
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Euclid, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I am so glad I ignored the negative reviews and stayed at this hotel. I cannot say how warm and friendly the staff was. The rooms surpassed my expectations; very clean. It was very quiet at all times. Breakfast was excellent as well. I would gladly stay again; my kids are already asking to go back. Kudos to Comfort Suites!!!

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Springfield
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location for very good price. Hotel room was very clean with plenty of space. Excellent continental breakfast with several hot food items. Just a few minutes from Franklin Civil War Battlefield.

Was this review helpful? Yes
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thanks for your review. We appreciate your positive review. See you soon More

1 review
2 of 5 stars Reviewed 4 weeks ago

the hotel staff was young and inexperienced the rooms are not very clean and smell like mildew service was poor!!! And that was the Sweet! there are plenty of other hotels in the area do not waste your money! the walls walking into the room are stained along with the bathtub in the room and the beds are hard as... More

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Columbus, Indiana
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel room is very good with plenty of space, choice of bed size, very good continental breakfast included. Very nice pool and workout room. Within 6 miles of Nissan plant and access to all varieties of food choices.

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thanks for your review. WE are glad that you enjoyed your stay with us. See you soon More

1 review
5 of 5 stars Reviewed September 6, 2014

I travel a lot and I got numbers from Siri and called all the other hotels in this area that were nice. They were $89 and the lobby was very nice and rooms were also. I watch hotel impossible and am very picky. When it comes to being clean.. Read some reviews and don't care about vending machine locations and... More

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 28, 2014

As far as location this is one if the best items at this exit. It's far enough off I 75 that you don't hear passing traffic like some of the hotels on this exit. The internet connection was solid and faster than most hotels. The room was sanitary but could have been a little cleaner as far as dust and... More

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Saint Francisville, Louisiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2014

We made reservations at this hotel as part of our road trip itinerary. The hotel is near Nashville, where all other hotels were booked. The rooms were clean and the staff were friendly. Comfortable beds. Breakfast area was very spacious. If in the area, would definitely stay there again.

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thanks for staying with us this summer. We are glad that you enjoyed your stay at the hotel. As always, we hope that you and your family can make this hotel home away from home. We hope to see you soon. More

Nashville, Tennessee
1 review
3 of 5 stars Reviewed June 27, 2014 via mobile

I arrived with my two year old, and asked about a port-crib when we we checked in. I was told they are not provided, and then the pull out sofa was offered as an alternate. My first sugguestion is for the management to have a few of those available. This is the hospitality industry. Adults are offered suitable beds, small... More

Was this review helpful? Yes
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

We apologize for the inconvenience on the signage issue. Since your stay we have moved around all the signage correctly. Regarding the television issue, we have 32" plasma in all the rooms. We hope to see you soon. More

Cleveland, Tennessee
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 20, 2014

Great location on road with lots of restaurants and shopping on I24 just east of Nashville. Check-in was quick and desk person (guy) was very nice when we stopped in just after lunch as we were on our way to a 5 pm show at the Ryman. When we did get back to our room later that evening we found... More

Was this review helpful? Yes 1
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thanks for responding to the survey. We appreciate it. We are glad that you enjoyed the hotel amenities throughout. More

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Additional Information about Comfort Suites Smyrna

Address: 3001 Highwood Blvd, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Smyrna 2.5*
Number of rooms: 64
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Also Known As:
Comfort Suites Smyrna Hotel Smyrna

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