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All 8 Smyrna hotels

Comfort Suites Smyrna

2.5 of 5 Hotel   |   3001 Highwood Blvd, Smyrna, TN 37167
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Ranked #6 of 8 Hotels in Smyrna
A recent review
4 of 5 stars Reviewed November 4, 2014
PamKV Park Rapids, Minnesota
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87 reviews from our community

Traveler rating
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    12
    14
    27
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24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Park Rapids, Minnesota
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 4, 2014

Very nice stay....the only negative I would say is the rooms are rather dark. Also I was able to use a coupon from the rest stop for an excellent walk in rate. I will say the hotel advertised as brand new...it's three years old.

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thanks for your review. We are in middle of changing out all the bulbs throughout the entire hotel to meet green standards. We are glad that you enjoyed your stay. See you next time. More 

Little Compton
Top Contributor
51 reviews 51 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 24, 2014

great stay ,wonderful location very clean lobby and rooms and friendly staff ,Nice indoor pool and hot tub which was very relaxing. I will stay again next time in the area if you are in the area you wont be disappointed.

Was this review helpful? Yes
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Ormond Beach, Florida
Top Contributor
109 reviews 109 reviews
36 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed October 17, 2014

This hotel has a lot of potential, but housecleaning staff needs to get to work! I was given a handicapped accessible room which was HUGE!!! King size bed, couch, chair, tables, etc. If I stayed longer, I would have gotten tired of walking around. For one night, I could ignore the 5 lamps that were all different, or even that... More 

Was this review helpful? Yes
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Euclid, Ohio
1 review
5 of 5 stars Reviewed October 13, 2014

I am so glad I ignored the negative reviews and stayed at this hotel. I cannot say how warm and friendly the staff was. The rooms surpassed my expectations; very clean. It was very quiet at all times. Breakfast was excellent as well. I would gladly stay again; my kids are already asking to go back. Kudos to Comfort Suites!!!

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Springfield
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

Great location for very good price. Hotel room was very clean with plenty of space. Excellent continental breakfast with several hot food items. Just a few minutes from Franklin Civil War Battlefield.

Was this review helpful? Yes
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thanks for your review. We appreciate your positive review. See you soon More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed September 21, 2014

the hotel staff was young and inexperienced the rooms are not very clean and smell like mildew service was poor!!! And that was the Sweet! there are plenty of other hotels in the area do not waste your money! the walls walking into the room are stained along with the bathtub in the room and the beds are hard as... More 

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Columbus, Indiana
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 18, 2014

Hotel room is very good with plenty of space, choice of bed size, very good continental breakfast included. Very nice pool and workout room. Within 6 miles of Nissan plant and access to all varieties of food choices.

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thanks for your review. WE are glad that you enjoyed your stay with us. See you soon More 

1 review
5 of 5 stars Reviewed September 6, 2014

I travel a lot and I got numbers from Siri and called all the other hotels in this area that were nice. They were $89 and the lobby was very nice and rooms were also. I watch hotel impossible and am very picky. When it comes to being clean.. Read some reviews and don't care about vending machine locations and... More 

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 28, 2014

As far as location this is one if the best items at this exit. It's far enough off I 75 that you don't hear passing traffic like some of the hotels on this exit. The internet connection was solid and faster than most hotels. The room was sanitary but could have been a little cleaner as far as dust and... More 

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Saint Francisville, Louisiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2014

We made reservations at this hotel as part of our road trip itinerary. The hotel is near Nashville, where all other hotels were booked. The rooms were clean and the staff were friendly. Comfortable beds. Breakfast area was very spacious. If in the area, would definitely stay there again.

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thanks for staying with us this summer. We are glad that you enjoyed your stay at the hotel. As always, we hope that you and your family can make this hotel home away from home. We hope to see you soon. More 

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Additional Information about Comfort Suites Smyrna

Address: 3001 Highwood Blvd, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Smyrna 2.5*
Number of rooms: 64
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Also Known As:
Comfort Suites Smyrna Hotel Smyrna

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