We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Smyrna

Hotel website
Hotel deals
3001 Highwood Blvd, Smyrna, TN 37167
Special Offer
Choice Privileges Points
Comfort Suites Smyrna
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
A recent review
4 of 5 stars Reviewed January 3, 2015
Bill H Bloomington, Indiana
Write a Review

89 reviews from our community

Traveler rating
    19
    16
    12
    15
    27
See reviews for
25
17
8
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (19)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (12)
All months
Bloomington, Indiana
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2015

Arrived very late (1:30a) and it took a loooong time to get checked in. Rate was about $90 ($114 with all the taxes). The fellow at the front desk who checked us in was unusually slow on the computer. He was a bit gruff in personality too, so the hospitality was lacking. Our two rooms were large, clean, and very... More 

Was this review helpful? Yes 1
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 27, 2014

Service and cleanliness very poor. I stood at the counter for almost 20 minutes while the clerk worked on an IT problem. When i asked how long before he could check us in he said i don't know. I said we should not have to wait 20 minutes to check in, his response was he shouldn't have to be stuck... More 

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Park Rapids, Minnesota
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2014

Very nice stay....the only negative I would say is the rooms are rather dark. Also I was able to use a coupon from the rest stop for an excellent walk in rate. I will say the hotel advertised as brand new...it's three years old.

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thanks for your review. We are in middle of changing out all the bulbs throughout the entire hotel to meet green standards. We are glad that you enjoyed your stay. See you next time. More 

Little Compton
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 24, 2014

great stay ,wonderful location very clean lobby and rooms and friendly staff ,Nice indoor pool and hot tub which was very relaxing. I will stay again next time in the area if you are in the area you wont be disappointed.

Was this review helpful? Yes
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Ormond Beach, Florida
Top Contributor
117 reviews 117 reviews
39 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed October 17, 2014

This hotel has a lot of potential, but housecleaning staff needs to get to work! I was given a handicapped accessible room which was HUGE!!! King size bed, couch, chair, tables, etc. If I stayed longer, I would have gotten tired of walking around. For one night, I could ignore the 5 lamps that were all different, or even that... More 

Was this review helpful? Yes
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Euclid, Ohio
1 review
5 of 5 stars Reviewed October 13, 2014

I am so glad I ignored the negative reviews and stayed at this hotel. I cannot say how warm and friendly the staff was. The rooms surpassed my expectations; very clean. It was very quiet at all times. Breakfast was excellent as well. I would gladly stay again; my kids are already asking to go back. Kudos to Comfort Suites!!!

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Springfield
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

Great location for very good price. Hotel room was very clean with plenty of space. Excellent continental breakfast with several hot food items. Just a few minutes from Franklin Civil War Battlefield.

Was this review helpful? Yes
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thanks for your review. We appreciate your positive review. See you soon More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed September 21, 2014

the hotel staff was young and inexperienced the rooms are not very clean and smell like mildew service was poor!!! And that was the Sweet! there are plenty of other hotels in the area do not waste your money! the walls walking into the room are stained along with the bathtub in the room and the beds are hard as... More 

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Columbus, Indiana
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 18, 2014

Hotel room is very good with plenty of space, choice of bed size, very good continental breakfast included. Very nice pool and workout room. Within 6 miles of Nissan plant and access to all varieties of food choices.

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thanks for your review. WE are glad that you enjoyed your stay with us. See you soon More 

1 review
5 of 5 stars Reviewed September 6, 2014

I travel a lot and I got numbers from Siri and called all the other hotels in this area that were nice. They were $89 and the lobby was very nice and rooms were also. I watch hotel impossible and am very picky. When it comes to being clean.. Read some reviews and don't care about vending machine locations and... More 

Was this review helpful? Yes
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Suites Smyrna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Smyrna

Address: 3001 Highwood Blvd, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Smyrna 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Choice Hotels, Travelocity, Expedia, Despegar.com, Odigeo and Tingo so you can book your Comfort Suites Smyrna reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Smyrna Hotel Smyrna

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (3)
Viewed
Dining (5)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay