There were many disappointing things about this hotel. First of all you are charged the whole stay when you check in, and if you have to leave early, you are charged for the night. They insist on 24 hours notice, which they don't tell you about when you check in. We checked in and water was standing in the hall.... More

Pros: ~The hotel looks very nice inside & out. ~Both the night & day staff were very friendly. ~The bed was very comfy with super soft sheets & good pillows. ~The room was very spacious with a good size bathroom. ~No noise in the room. Cons: (See pictures) ~The sheets didn't quite fit the mattress so the bottom sheet popped... More

We stayed at this hotel once in early April 2013 as we traveled through the Nashville area. We are ChoicePrivileges members, but were not issued points for this stay. When I called ChoicePrivieges to report a "missing stay"and recover the points I was told we had been given a "special local rate". No mention of this was made at time... More

When we first arrived, we were told by the gentleman( he's actually the manager&owner) that we did not have a reservation there. Being that I booked the stay on Expedia I quickly showed him the confirmation. When we get to the room, I start putting my one year old daughters food away in the fridge. This is we're I found... More

Driving through the Nashville area we needed a place to stay after a 16 hour drive. The Comfort Inn and Suites in Smyrna was the perfect place. Beautiful room, great beds, clean, comfortable. I'm not sure if all the rooms had this but ours had very high ceilings adding to the experience. The late night check in guy could have... More

Conveniently located and further away from the interstate comparing to other hotels. The price was ok, $105 tax included. Quiet rooms at the entrance side (away from I 24). It is clean and AC worked fine (too loud). Breakfast worse than in Holiday Inn Express, less items, but a lot of seating space. Parking well lit, secure. USA Today available... More

The exterior and interior are nice. Apparently the walls are paper thin, I could not sleep with strange voices sounding as if they were in the room with you. There are no snacks in vending just drinks. Breakfast was low quality and cold. Not worth the price for this area at all.

I travel for business and stay in Hotels 3-4 nights a week. The costomer service here is lacking very much. From the Manager to the night clerk they do not comunicate. They were all rude. Asked for a late checkout and was allowed one extra hour. At 7minutes after the original check out the front desk was calling to see... More

My husband travels for business Monday through Friday and earns lots of hotel points. This time we opted to stay (one night) at a Comfort Suites as we were traveling for the Christmas holidays. The room was a standard Comfort Suite room and was actually a little bigger than some of the others we have stayed at but the bathroom... More