We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Smyrna hotels

Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

2.5 of 5 Hotel   |   2565 Highwood Boulevard, Smyrna, TN 37167
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Holiday Inn Express Hotel & Suites Smyrna-Nashville Area to your Saves list
80%
Ranked #5 of 8 Hotels in Smyrna
A recent review
4 of 5 stars Reviewed March 2, 2011
lucifred Nashville, Tennessee
Write a Review

55 reviews from our community

Traveler rating
    26
    18
    4
    1
    6
See reviews for
14
10
8
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (13)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (12)
All months
There are newer reviews for Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
See the most recent reviews
Nashville, Tennessee
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 2, 2011

Nice hotel. clean, neat, comfy bed. pool and jacuzzi very nice. Only 1 small miscommunication for checkout, but all was taken care of. No complaints. I think, tho they should lower the price a smidge.

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
96 reviews 96 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 8, 2010

Reading other reviews I was apprehensive staying here but we were pleasantly surprised. Not only did we receive exceptional service, the room was perfect - clean, huge, comfortable, etc. It's a roadside hotel, one of a half dozen clustered together but we were near a few good restaurants (O'Charleys across the street and Ruby Tuesday around the corner). The breakfast... More

Was this review helpful? Yes
cola, sc
2 reviews
1 of 5 stars Reviewed July 20, 2010

I stayed here in July of 2010 while on a business trip to Nashville. The staff are clueless. The foriegn operations manager is rude and a liar. I was over charged, lied to and talked down to. The room was dirty, the bathroom on 2 different floors smelled like raw sewage. Pool test strip from CDC revealed unsafe levels. Dirt... More

Was this review helpful? Yes
Florida
Contributor
19 reviews 19 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 2, 2010

Stayed here for one night & sure wish I stayed longer. The staff was very warm, friendly & accommodating. Especially Alex, who I dealt with arriving very late at night. The hotel was beautiful. It was very new and had an ultra contemporary design. Kudos to the design team that put this together. I had received a complimentary upgrade to... More

Was this review helpful? Yes
Chicago
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2010

We stayed here on our way home from Florida. After a very long day, this hotel was an oasis! It is brand new. The pool was very nice and a good temperature. The staff was very nice and willing to help us out. In fact, I ran out of milk for my daughter (2yr old) and they gave me a... More

Was this review helpful? Yes
Tennessee
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 12, 2010

I canceled a reservation I had made, and later found a charge on my credit card for $126. I found my cancellation number and called the hotel to give it to them. The GM, Ashish Bass, called me back and stated that I only canceled 1 of the 3 rooms reserved. I had 3 rooms reserved, but I called and... More

Was this review helpful? Yes
Knoxville, TN
1 review
5 of 5 stars Reviewed November 29, 2009

Since the opening of the Holiday Inn Express Smyrna, TN I personally I have stayed many nights there at this Hotel on personal business and have always had outstanding customer service. The staff at this hotel have always gone out of their way to provide the maximum service this hotel provides. As far as business I have a number of... More

Was this review helpful? Yes
Marietta, Georgia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed October 4, 2009

I called the hotel directly on Monday, September 7th to make reservations for Friday, September 11th. The agent I spoke with was very focused on upgrading me to a suite or getting me to purchase a package that included a free pizza. She even had the audacity to say that she personally gets rewarded for selling a package or getting... More

Was this review helpful? Yes
Georgia
Top Contributor
63 reviews 63 reviews
40 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 4, 2009

While traveling to stay at the Holiday Inn Express in Hendersonville, my husband and I encountered one of the worst storms ever. Right before we were hit with hail and lightning, I saw the new hotel and we made an exit just in time. Upon arriving, the power went out at the hotel lobby three times, but fortunately they had... More

Was this review helpful? Yes
Flowood, MS
1 review
1 of 5 stars Reviewed February 17, 2009

Horrible experience. The room did not have a refrigerator or microwave as the website advertised. The manager said she’d see if she could upgrade me to a suite after I asked if there was anything they could do to make this right, but I never heard anything else about it. Only the Suites have microwaves and refrigerators. Had to move... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Smyrna-Nashville Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

Address: 2565 Highwood Boulevard, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Smyrna-Nashville Area 2.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Travelocity, Orbitz, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Hotel & Suites Smyrna-Nashville Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Smyrna-Nashville Area
Holiday Inn Express Smyrna

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay