We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

Hotel website
Hotel deals
2565 Highwood Boulevard, Smyrna, TN 37167
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
Write a Review

67 reviews from our community

Traveler rating
    32
    21
    6
    2
    6
See reviews for
17
14
10
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (20)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (16)
All months
There are newer reviews for Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
See the most recent reviews
Arizona
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 3, 2014

After having stayed at several other Holiday Inn Express hotels this month, I have to admit that this one presented the worst quality of all. This hotel had extremely thin walls, doors that slammed shut, sinks that did not drain properly, and showers without hot water. And the hot tub was out of order. I would not recommend this hotel... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Dear Intellius, Your taking some time out of your busy day to write us a review and your continuous patronage to our brand and hotel is much appreciated. It is regretful to see that some of our facilities, particularly the bathroom facilities including the room interiors fell below your expectations. Please be assured that your comments had been taken into... More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 22, 2014

I only stayed for one night as a stay over on a longer trip from Charlotte, NC to Columbus, MS. I have to admit I was genuinely pleased with my stay. The staff was professional, courteous, and friendly. My room was large and comfortable and extremely clean. The bed was outstanding and made for a great night's sleep with both... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

This was our first stay at this location and it was very nice. Nice large room with very comfortable king bed, very clean, good breakfast, staff was very friendly, we would definitely stay here again and would definitely recommend to others.

Was this review helpful? Yes
Georgetown, Indiana
Top Contributor
78 reviews 78 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed here on our way to Atlanta from Louisville. The room was great, and we loved the option with two queen beds instead of doubles. The indoor pool was nice and warm, and located on the 2nd floor, which we thought was really interesting. My wife and I also found the hot tub to be enjoyable. Breakfast was good,... More 

Was this review helpful? Yes 1
Nashville
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 3, 2014

My children and I stayed at this location at the beginning of August. We were doing some back to school shopping in Murfreesboro and decided to make it an overnight occasion, and we chose to stay at this location. Once we checked in and arrived at our room, we could hardly get the door open. We had to shove the... More 

Was this review helpful? Yes 1
Sam D, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

I am extremely sorry for the experience that you had with the Hotel and staff. As you can read and see, we are known for great customer service and it seems you did not receive it. I can not apologize enough for this and we will be discussing this in the next staff meeting. Again, I am sorry for the... More 

Lockport, Illinois
Contributor
16 reviews 16 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 26, 2014

We called this hotel about 11:00 at night and were so glad they had a room for us. We finally arrived at 12:30 am to a pleasant woman who checked us in promptly. We loved the room as it was clean, oversized and included a fridge and microwave. We only needed a place to sleep for 6 hours or so,... More 

Was this review helpful? Yes
Maryville, Tennessee
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2014

The hotel staff were friendly, the rooms very clean. Comfortable beds made for comfortable sleep. Breakfast was crowded, but a good selection of foods and beverages to choose from. I would definitely stay here again.

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
87 reviews 87 reviews
25 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed August 18, 2014

Traveled as a couple (57 & 61) spending one night here on the way to Chattanooga. Booked this room solely on previous Trip Advisor reviews. We wanted a hotel outside of Nashville that was less expensive and in less of a congested area and could not of made a better choice. We have stayed at other Holiday Inns before and... More 

Was this review helpful? Yes
Missouri
Top Contributor
55 reviews 55 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed here for one night mid-week, just as an overnight stop on the way to our final destination. Received only a luke warm reception upon check in, but it went very smoothly. Double room was very clean and beds were comfortable. Room was quiet. Indoor pool was small and narrow, but since we were the only ones in it... More 

Was this review helpful? Yes
Bethlehem, Pennsylvania
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 30, 2014

Stayed here for several days during a business trip. Location is great as it's right off the highway, it's near to several great restaurants, and it's clean and quiet. The room was good, obviously cleaned and maintained above average and came with a fridge (bonus lately). The staff was very good, not very chatty but very professional and helpful which... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question