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All 8 Smyrna hotels

Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

2.5 of 5 Hotel   |   2565 Highwood Boulevard, Smyrna, TN 37167
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78%
Ranked #4 of 8 hotels in Smyrna
A recent review
5 of 5 stars reviewed 1 week ago
Lovethesun522 Chicago
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42 people have reviewed this hotel

Traveler rating
    21
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    3
    1
    5
See reviews for
10
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Chicago
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stay at this hotel on our way home from Florida. It never disappoints. the staff are friendly and welcoming. We hit bad traffic in Chattanooga, so I had my son call to tell them we were running late. The front desk clerk was very polite to my son and told him to have a safe trip and she would... More

Was this review helpful? Yes
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Thank you for the kind review. I am so glad you enjoyed your stay. We hope to see you again in the near future! More

Sevierville, TN
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Holiday Inn Express Smyrna Stayed one night while on business in Smyrna. Hotel was easy to find from interstate. Very clean property outside. Check in was fast and easy. Very polite young lady at desk. Room was clean and comfortable. AC was set to comfortable temperature. Large bed. Mattress had a little dip in it. Could probably be replaced. Room... More

Was this review helpful? Yes
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Thank you very much for your great review! I was pleased to hear of your experience. If you are ever in the area we would love to have you return. More

Kentucky, United States
Top Contributor
51 reviews 51 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 26, 2013

We stayed Christmas Eve on the first floor, near the breakfast area. We were welcomed warmly at the desk by a very pleasant young girl. The hotel is in a great location, and our room appeared to be relatively new, modern and with all the amenities. The bed was a bit soft for my tastes not bad at all. My... More

Was this review helpful? Yes 1
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Thank you for your comments. I am very pleased to hear about your stay. I am also sorry to hear that the kitchen prepping for Breakfast was an opportunity for you. Please accept my apologies for that incident and I do hope you will stay with us again soon. Happy New Year! More

Tn
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2013

Nice spacious room,clean,very good hot breakfast,close to interstate,everything was great,definitely would stay again.Indoor pool,fitness center,bathroom was clean,nice stay........................................................

Was this review helpful? Yes
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Thank you for your gracious comments. I am always happy to hear from our guests. We all take great pride in our property and are always striving to be the best Hotel around. We value you and look forward to your next visit. More

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed September 27, 2013

I reserved a room for 2 nights during the weekend of my birthday. The amenity that I desired was an in door pool. Yet, repairs where been done on the pool once I arrived. The manager on duty located me another hotel in the area with my desired amenity! This was not only special to for me but, outstanding customer... More

Was this review helpful? Yes
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Thank you for your great comments! We are always happy to see them and I love sharing them with the staff. We do hope you will stay with us again More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013 via mobile

My husband and I, with our teenage children needed a place to stay for the night on our trek from PCBEACH Fl to Chicago. We decided to go hotel to hotel since phone reception was bad in the mountains. We had little luck because we needed a bigger room. We almost stayed at Comfort Suites but the rude guy at... More

Was this review helpful? Yes 3
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

I appreciate your wonderful comments. I am also pleased to see my employees named in reviews for their great service. I hope that you will stay with us again the next time you are traveling through this area. Thank you again and Happy New Year! More

Tennessee
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 5, 2013

Went with my husband for a quick weekend getaway and we didn't want to stay in downtown Nashville and the Hendersonville location was booked up so we stayed in Smyrna. Upon check-in, the front desk was friendly enough, but very slow to assist as she was sitting in the lobby before we got there. First thing, I noticed an odd... More

Was this review helpful? Yes
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Very sorry to hear about your experiences while here. We pride ourselves on great service and a great stay. I will be looking into the opportunities that you mentioned and will be sharing your review with the staff at our next staff meeting. I truly apologize for your issues and do hope that you will give us another chance. More

Orlando, Florida
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 8, 2013

I had to be in the Nashville area during the June 3rd week which is the same time as the music festival that has a huge draw and makes finding a place to stay challenging! At first I was dismayed that I had to stay outside the city but when I arrived in Smyrna at the Holiday Inn Express and... More

Was this review helpful? Yes 1
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Always happy to hear comments from our guests. Your experience here at the Holiday Inn Express, Smyrna is what I expect from my staff, and I love hearing the feedback. We thank you for your comments and look forward to your next stay with us. More

Indianapolis, Indiana
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 3, 2013

This was my second stay at this hotel in the last couple of months. Checked in late after a long trip and the check-in process was very smooth. Girl working the front desk was very friendly and had everything ready. My only complaint is the the bed in this particular room was not up to my expectations. It was soft... More

Was this review helpful? Yes
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Thank you for your comments. I am sorry to hear that the bed in your room was not up to our standards for you. We will be looking it as quickly as possible to get it remedied. We always welcome feedback from our guests and appreciate it. Thank you again, and we do hope to see you again soon More

Nashville, Tennessee
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 27, 2013

I think i confused them.. as a priority club member i opt for teh 2pm checkout and asked them to call me at 1:45 pm j ust in case.. no phone call. lol. same with the other holiday inn last week, but no biggie.. OTHERWISE.. they are just the nicest people.. Was greeted and recognized as a priority club member,... More

Was this review helpful? Yes 1
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Thank you for your comments. I always welcome feedback from our guests. I am sorry to hear that you did not receive your wake up call. That is not like us at all. We appreciate your patronage and do hope that you will stay with us again soon. More

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Additional Information about Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

Also Known As:
Holiday Inn Express Hotel And Suites Smyrna-Nashville Area
Holiday Inn Express Smyrna
Address: 2565 Highwood Boulevard, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Smyrna-Nashville Area 2.5*
Official Description (provided by the hotel):
Brand new addition to the Heart of Smyrna, is the Holiday Inn Express Hotel & Suites Nashville/Smyrna, Tennessee! We are conveniently located to I-24 at exit 66(A), just a short drive to downtown Nashville hotels and Murfreesboro, Tennessee. With our world class service and many Nashville/Smyrna businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Nashville/Smyrna! This state-of-the-art hotel features special in room amenities such as free high speed,T1 enhanced Internet access, 32 flat panel LCD TV and free local calls. Suites are available with microwave and refrigerators; Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of interest Companies:, Nissan Motors, Hewlett Packard, Square D Hospitals: StoneCrest Medical Center, Vanderbilt Medical College, MTMC Universities:Middle Tennessee State University, Vanderbilt University Local Attractions: Nashville Grand Ole Opry, Sam Davis Home, Home of the NFL Tennessee Titans Stay Smart at the Holiday Inn Express & Suites Nashville/Smyrna, Tennessee ... more   less 
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