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Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

2.5 of 5 2565 Highwood Boulevard, Smyrna, TN 37167
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Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
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Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
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58 reviews from our community

Traveler rating
    27
    19
    4
    2
    6
See reviews for
14
11
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Kentucky, United States
Top Contributor
142 reviews 142 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed here several times over the past few years and are never disappointed. As you can imagine, the hotel on Christmas Eve is deserted and we had it pretty much to ourselves. We received a warm welcomed, as we checked in, by a very pleasant young lady at the desk. Our room had all the amenities one might... More 

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Arizona
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After having stayed at several other Holiday Inn Express hotels this month, I have to admit that this one presented the worst quality of all. This hotel had extremely thin walls, doors that slammed shut, sinks that did not drain properly, and showers without hot water. And the hot tub was out of order. I would not recommend this hotel... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Dear Intellius, Your taking some time out of your busy day to write us a review and your continuous patronage to our brand and hotel is much appreciated. It is regretful to see that some of our facilities, particularly the bathroom facilities including the room interiors fell below your expectations. Please be assured that your comments had been taken into... More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I only stayed for one night as a stay over on a longer trip from Charlotte, NC to Columbus, MS. I have to admit I was genuinely pleased with my stay. The staff was professional, courteous, and friendly. My room was large and comfortable and extremely clean. The bed was outstanding and made for a great night's sleep with both... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

This was our first stay at this location and it was very nice. Nice large room with very comfortable king bed, very clean, good breakfast, staff was very friendly, we would definitely stay here again and would definitely recommend to others.

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Georgetown, Indiana
Top Contributor
78 reviews 78 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed here on our way to Atlanta from Louisville. The room was great, and we loved the option with two queen beds instead of doubles. The indoor pool was nice and warm, and located on the 2nd floor, which we thought was really interesting. My wife and I also found the hot tub to be enjoyable. Breakfast was good,... More 

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Nashville
2 reviews
1 of 5 stars Reviewed September 3, 2014

My children and I stayed at this location at the beginning of August. We were doing some back to school shopping in Murfreesboro and decided to make it an overnight occasion, and we chose to stay at this location. Once we checked in and arrived at our room, we could hardly get the door open. We had to shove the... More 

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Sam D, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

I am extremely sorry for the experience that you had with the Hotel and staff. As you can read and see, we are known for great customer service and it seems you did not receive it. I can not apologize enough for this and we will be discussing this in the next staff meeting. Again, I am sorry for the... More 

Lockport, Illinois
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 26, 2014

We called this hotel about 11:00 at night and were so glad they had a room for us. We finally arrived at 12:30 am to a pleasant woman who checked us in promptly. We loved the room as it was clean, oversized and included a fridge and microwave. We only needed a place to sleep for 6 hours or so,... More 

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Maryville, Tennessee
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2014

The hotel staff were friendly, the rooms very clean. Comfortable beds made for comfortable sleep. Breakfast was crowded, but a good selection of foods and beverages to choose from. I would definitely stay here again.

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Chicago, Illinois
Top Contributor
78 reviews 78 reviews
23 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed August 18, 2014

Traveled as a couple (57 & 61) spending one night here on the way to Chattanooga. Booked this room solely on previous Trip Advisor reviews. We wanted a hotel outside of Nashville that was less expensive and in less of a congested area and could not of made a better choice. We have stayed at other Holiday Inns before and... More 

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Missouri
Top Contributor
55 reviews 55 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed here for one night mid-week, just as an overnight stop on the way to our final destination. Received only a luke warm reception upon check in, but it went very smoothly. Double room was very clean and beds were comfortable. Room was quiet. Indoor pool was small and narrow, but since we were the only ones in it... More 

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Additional Information about Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

Address: 2565 Highwood Boulevard, Smyrna, TN 37167
Phone Number:
Location: United States > Tennessee > Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Smyrna-Nashville Area 2.5*
Number of rooms: 94
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Also Known As:
Holiday Inn Express Hotel And Suites Smyrna-Nashville Area
Holiday Inn Express Smyrna

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