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Rodeway Inn & Suites

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1300 Plaza Drive, Smyrna, TN 37167 (Formerly Days Inn)
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1 room 1 adult
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27 Reviews from our TripAdvisor Community

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Smyrna, Tennessee
1 review
1 of 5 stars Reviewed August 28, 2015

I could not begin to tell you my disdain for this hotel. They charged me twice for my room, I still haven't got my second weekly payment back, and the management did nothing more than act like it was my fault that they screwed up. It's a poorly run business, and everything is the customers fault. Last time I stayed... More 

Helpful?
Thank Paul R
Miami Lakes Florida
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 19, 2015

It's basically a trucker's hotel with very old and dated furnishings - the room was surprisingly spacious and quite clean and the AC was very strong. No real noise problem even though it sits next to the highway. Did not try their breakfast because it was mostly carbs.

Helpful?
Thank lulimcarthur
rodewayinnsmyrna, General Manager at Rodeway Inn & Suites, responded to this review

Dear Chris, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are currently renovating our hotel. We have already install new mattress and box springs. Next we will be installing our New flat screen TV. We hope that you will give us another chance to make your stay more enjoyable.... More 

Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 31, 2015

Booked .a suite but pull out bed was awful(couldn't even sleep on it). Rented a rollway bed - - - sent it back it was VERY old and VERY dirty. Room had a kitchenette and the faucet in the sink leaked and the microwave cord ran behind the sink to the plug in.Tv remote didn't work. Everything was old outdated... More 

Helpful?
1 Thank jlgjkg
rodewayinnsmyrna, General Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

West Liberty, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 10, 2015 via mobile

Our family booked this hotel for a basketball tournament. All other hotels were booked and the customer service lady was very nice on phone. When we got there to check in itcwas another story. Staff is NICE but clientele is rough. The pull out bed had dirty underwear, scrunchy, half eaten food, wrappers, and more. There were stains on all... More 

Helpful?
3 Thank lauckfamily
rodewayinnsmyrna, General Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We have already install new mattress and box springs. Next we will be installing our New flat screen TV. Your satisfaction is important to us... More 

Dayton
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 26, 2015

Nice room, but, there was no bottom sheets on the beds, and the tub had a slippery coating, if you are a pillow person, bring extra, the pillows are sorta flat, and they do not have extra for use, other than that not bad.

Helpful?
1 Thank michael_joe36
rodewayinnsmyrna, General Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 11, 2015 via mobile

I was really concerned about this hotel from the reviews. However I ended up staying here since several of our friends had rooms here. I asked the clerk to preview the room. I went over this room with a flash light. It was not nasty nor did we find any sign of bed bugs. I had even spoke with some... More 

Helpful?
1 Thank Brandy A
rodewayinnsmyrna, General Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mark Birdsong... More 

Buckhead, Georgia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 9, 2015

Place is old ran down, seriously needs to be remodeled. Clean on the surface but little things like stained mattress, chipped paint & broken door handles just seem a little bit much. Was highly rated on Hotwire but way to expensive for the result. Staff was very nice. Continental breakfast is just that,but they do have waffle grill. Its the... More 

Helpful?
Thank THE3ONE
rodewayinnsmyrna, General Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are currently renovating our hotel. We have recently installed new mattress and box springs and next week, we are having new flat screen TV's.... More 

A TripAdvisor Member
4 of 5 stars Reviewed March 28, 2015 via mobile

Was not my first choice but I was very happy with my stay. Clean and comfy room, very friendly ladies at the front desk, close to restaurants and a great value. Only place I found that didn't raise the rates because of what may have been going on in Nashville this weekend! Wish I could have got a room with... More 

Helpful?
Thank A TripAdvisor Member
rodewayinnsmyrna, General Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mark Birdsong... More 

McHenry, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 20, 2015

Stayed at this motel in January 2015. This is a old motel that has not been renovated in a long time. The bed was very comfortable and the pillow and bedding were fine but those are to only positive attributes for this motel. It was noisy, the exterior door lacked any weatherstripping, and the motel provided the bare minimum of... More 

Helpful?
Thank jeepers60050
Montevallo, Alabama
2 reviews
5 of 5 stars Reviewed December 29, 2014

Very clean everywhere. Very friendly staff. Really enjoyed my stay. Staff gave me bags to bags to help keep luggage dry in the pickup when I took family back to the airport. I stayed 3 days and we had multiple rooms. We all will definitely be returning!!!

Helpful?
Thank Paul R
rodewayinnsmyrna, General Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mark Birdsong... More 

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