The good points: clean room, owners on site - very friendly and helpful. Better than average for the Pigeon Forge/Sevierville area. Good price. The not so good points: older motel with outside entrance, a little noisy, but then that's Pigeon Forge/Seviereville Overall: I'd stay there again more

We were on an overnight motorcycle trip to Pigeon Forge, TN on Aug. 4th. We didn't realize it was tax free weekend there as it was in Ga. Traffic was bumper-bumper & weather extremely hot. We and the other couple decided to pull over at a local gas station for a little rest and bikes to cool off some. So... more

A poor hospitality experience from the second we checked in. I need access to the internet for business, and there was no internet service in the room. When I questioned why they advertise availability of internet service, the clerk became angry and defensive. A room change did not help. No internet service there either. Rooms are in bad shape, with... more

When we picked this hotel we had no idea we were going to be in the middle of Branson, MO east! We were just trying to be near the entrance to the Great Smoky NP. The hotel was actually pretty nice. Our room was reasonably large with a very average bathroom. Good WIFI and good continental breakfast all for a... more

We'd just started out on our long journey across the U.S. & back, filming a docucomedy, when our production vehicle -- also our house for the summer -- had some major brake issues. We found a place to take our 21' RV in for service, & had to check in to this local hotel. Our stay was very pleasant, and... more

Our family of 4 stayed 2 nights here in Dec. 2005. We were well pleased with our room, the breakfast, and the staff. We accidently left a small cooler in the room but the staff shipped it back to our home. WOW! more

My family stayed at the Best Western Greenbrier Inn this summer. I was not sure what to expect, having never stayed there. We were pleasantly suprised. It was very clean and well operated. The staff was extemely friendly and helpful. Mindy (takes care of the continental brekafast in the "Breakfast House") was very helpful in giving advice on places to... more

On a recent trip to the Smoky Mountains, my husband and I were sorry to find that the hotel we had stayed in for years had been completely demolished! We drove across the street to the Greenbrier Inn, and boy were we so glad we did. The desk clerk made us feel as if we had known her for years.... more

This is one of the rare times that my fellow Trip Advisor reviewers somewhat disappointed me. We stayed at this property for three nights, and while there are a few positives, the negatives far outweigh the positives, making for an unpleasant stay. On the positive side, considering this is an old property, maintenance is doing a good job of keeping... more