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All 22 Sevierville hotels

BEST WESTERN Greenbrier Inn

2.0 of 5 Hotel   |   711 Parkway, Sevierville, TN 37862-4327
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68%
Ranked #12 of 22 hotels in Sevierville
A recent review
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153 people have reviewed this hotel

Traveler rating
    54
    51
    19
    10
    19
See reviews for
59
37
6
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Juliette, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I spent five nights here recently and were satisfied with our stay. Upon arrival, our toilet wouldn't flush. We picked up a plunger from downstairs, but there was apparently a little more to it than that. We notified the staff and the nice lady at the front desk called the maintenance person right then and before we... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

We are so glad that you enjoyed your stay at our hotel. I am sorry you had a problem with the commode, I hope it was not an inconvenience to you. Our staff works hard to insure our guest have clean, comfortable rooms and great guest services. Please plan to visit us again soon, we truly appreciate your business. Gloria... More

Nashville, Tennessee
Top Contributor
61 reviews 61 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were very pleasantly surprised at the quality of this room for the price. The only negative we could come up with - and we were looking - was that the bathroom exhaust fan was a little noisy. The room (107) was clean and included all the usual amenities. Though we were just passing through, the motel is conveniently located... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for choosing to stay with us. Your comments are very important, we will have our maintenance department check the fan situation and repair. We hope you will come back to visit again soon. Thank you for traveling and thank you again for choosing our hotel. Gloria M. Brown Guest Relations Manager More

asheville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I checked in to this hotel on Monday night and checked out on Wednesday. We didnt have any problems at all during our stay. The front desk clerks were very kind and gave us directions around town and suggestions on what to do during the day. The housekeepers were very friendly as well and followed our request... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

I am so pleased hat you enjoyed your visit with us, including the bear shaped waffles. We hope you will come visit again when you are in the Pigeon Forge area. We truly appreciate your business. Gloria M. Brown Guest Relations Manager More

St Petersburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We came here for a competition over the weekend and really enjoyed staying at this hotel. The staff was kind and helpful and they even opened up the breakfast buffet early for our group so we could make it to the competition on time. Not sure if we will ever be back in the area but if we do we... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for your kind remarks about our hotel, we appreciate your business and we are so pleased that you enjoyed your visit. We do hope you will come back to the smokies and visit with us again. Gloria M. Brown Guest Relations Manager More

Top Contributor
156 reviews 156 reviews
41 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

No complaints here. I was working in the area last August and chose to stay here based on the reviews. Cozy bed and clean so I would stay again and recommend. Good value for the money, compared to some other motels in the area.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for choosing to stay with us. We are so pleased that you found us to be a great value for the Pigeon Forge area. Thank you for your comments so we know of your experience. Your business is important to us and is greatly appreciated. Gloria M. Brown Guest Relations Manager More

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We used this convenient and quaint hotel as a stopover in route to an area waterpark resort. We used Best Western reward points to fully fund the night's stay. Great thing about this hotel is that checkin is at 1pm and checkout is at 11am. We were given a double queen room that included an inroom refrigerator and microwave. Beds... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

We are so glad that your found your room to be clean and comfortable. The manager knows of your comment about breakfast and will make the necessary corrections so every guest have the same breakfast offerings. Thank you for your review and for our business, please plan to visit again soon. Gloria M. Brown Guest Relations Manager More

Syracuse, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel vary late the night I stayed. I got a good rate for the area vs other hotels around and the service was phenomenal. I had a lot of luggage with me and was given a room on the ground floor to make moving it a lot easier. The biscuits and gravy for breakfast was nice and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

So glad you got a good night's at a reasonable rate. We all look forward to you return visits as you mentioned in your review. Thank you for your business and for posting this review. Gloria M. Brown Guest Relations Manager More

2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2014

This s a nice hotel with very accommodating staff, location is excellent for restaurants, entertainment or business. Staff is excellent and very helpful, only downside was the breakfast, food choices not too many but otherwise a great choice. Rate was superb for a nice Best Western!

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for choosing to stay with us. We appreciate your review, it is so good to hear that you enjoyed your visit. Please plan to visit again soon. Gloria M. Brown Guest Relations Manager More

Winston, New Mexico
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 14, 2014

If you need a one night stop over and aren't concerned about a "view" or amenities but no bugs , beat up room , or problems either. Well No bad surprises here!! This is a very clean, efficiently run hotel with what looks like new rooms. Decent free breakfast except for green bananas, and pet friendly. Lobby is very small,... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

We are so glad that you found our hotel clean, friendly and affordable. We appreciate your business and hope you will visit again soon. Gloria M. Brown Guest Relations Manager More

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

We have been staying at this location for many years on all of our trips to the smokies. Linda who works there is always a pleasure to see and after all these years greets us by name when we get there. The maintenance guy who has been there is also great. Located right on the parkway and still outside of... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for tis review so we know how you experienced our hotel and other travelers know that we are in a good location and have clean affordable rooms. We truly appreciate your business and having you as a repeat guest is a pleasure for all of us. We look forward to seeing you again soon. Gloria M. Brown Guest... More

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Additional Information about BEST WESTERN Greenbrier Inn

Also Known As:
Best Western Greenbrier Hotel Sevierville
Best Western Greenbrier Hotel
Best Western Sevierville
Sevierville Best Western
Address: 711 Parkway, Sevierville, TN 37862-4327
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 22 hotels in Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Greenbrier Inn 2*
Official Description (provided by the hotel):
Welcome to BEST WESTERN Greenbrier Inn!The Great Smoky Mountains is something everyone should see, and guests at our Sevierville hotel have a front row seat.If a family amusement park is on the agenda, a trip to Dollywood is the perfect fix. Our Sevierville hotel is conveniently located to the region's best attractions, from area dinner theaters to incredible shopping. Close to all kinds of restaurants and close to all attractions, our guests don't have to go far for a great time. We offer easy access around the area, and we are on the main parkway for your convenience.Ripley's Aquarium is a trip into a strange land, and we're also close to the Sevierville Convention Center for guests in town for special events. Dollywood and Splash Country are family favorites, and our Sevierville hotel is also close to City Hall, the Courthouse and government offices. We offer the peace and quiet of the country, but our location is near everything guests want to see and do on their trip.Our Sevierville hotel features easy in and out access for corporate guests, a great location close to the convention center, good rates and clean rooms. Guests are close to a restaurant and outlet center,Welcome to BEST WESTERN Greenbrier Inn!The Great Smoky Mountains is something everyone should see, and guests at our Sevierville hotel have a front row seat.If a family amusement park is on the agenda, a trip to Dollywood is the perfect fix. Our Sevierville hotel is conveniently located to the region's best attractions, from area dinner theaters to incredible shopping. Close to all kinds of restaurants and close to all attractions, our guests don't have to go far for a great time. We offer easy access around the area, and we are on the main parkway for your convenience.Ripley's Aquarium is a trip into a strange land, and we're also close to the Sevierville Convention Center for guests in town for special events. Dollywood and Splash Country are family favorites, and our Sevierville hotel is also close to City Hall, the Courthouse and government offices. We offer the peace and quiet of the country, but our location is near everything guests want to see and do on their trip.Our Sevierville hotel features easy in and out access for corporate guests, a great location close to the convention center, good rates and clean rooms. Guests are close to a restaurant and outlet center, which is great for shopping and picking up those last minute necessities (like a swimsuit for Splash Country). The entrance to the Great Smoky Mountains is a short drive away, and our hotel is a favorite for campers, hikers and outdoor enthusiasts.We offer southern hospitality and well-appointed accommodations to make your stay as comfortable as possible. Luxury bedding and friendly staff members make your stay special, whether you're here for business or a family vacation. If there's anything we can do to make your trip better, let us know. We're committed to serving our guests.Book a quiet room at BEST WESTERN Greenbrier Inn, where you'll be near all of the area attractions! ... more   less 
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