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All 22 Sevierville hotels

BEST WESTERN Greenbrier Inn

2.0 of 5 Hotel   |   711 Parkway, Sevierville, TN 37862-4327
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68%
Ranked #12 of 22 hotels in Sevierville
A recent review
5 of 5 stars reviewed 1 week ago
Ashley K asheville, United States
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151 people have reviewed this hotel

Traveler rating
    54
    49
    19
    10
    19
See reviews for
59
35
6
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
asheville, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I checked in to this hotel on Monday night and checked out on Wednesday. We didnt have any problems at all during our stay. The front desk clerks were very kind and gave us directions around town and suggestions on what to do during the day. The housekeepers were very friendly as well and followed our request... More

Review collected in partnership with Best Western

Was this review helpful? Yes
St Petersburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

We came here for a competition over the weekend and really enjoyed staying at this hotel. The staff was kind and helpful and they even opened up the breakfast buffet early for our group so we could make it to the competition on time. Not sure if we will ever be back in the area but if we do we... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for your kind remarks about our hotel, we appreciate your business and we are so pleased that you enjoyed your visit. We do hope you will come back to the smokies and visit with us again. Gloria M. Brown Guest Relations Manager More

Top Contributor
156 reviews 156 reviews
41 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No complaints here. I was working in the area last August and chose to stay here based on the reviews. Cozy bed and clean so I would stay again and recommend. Good value for the money, compared to some other motels in the area.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for choosing to stay with us. We are so pleased that you found us to be a great value for the Pigeon Forge area. Thank you for your comments so we know of your experience. Your business is important to us and is greatly appreciated. Gloria M. Brown Guest Relations Manager More

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used this convenient and quaint hotel as a stopover in route to an area waterpark resort. We used Best Western reward points to fully fund the night's stay. Great thing about this hotel is that checkin is at 1pm and checkout is at 11am. We were given a double queen room that included an inroom refrigerator and microwave. Beds... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

We are so glad that your found your room to be clean and comfortable. The manager knows of your comment about breakfast and will make the necessary corrections so every guest have the same breakfast offerings. Thank you for your review and for our business, please plan to visit again soon. Gloria M. Brown Guest Relations Manager More

Syracuse, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel vary late the night I stayed. I got a good rate for the area vs other hotels around and the service was phenomenal. I had a lot of luggage with me and was given a room on the ground floor to make moving it a lot easier. The biscuits and gravy for breakfast was nice and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

So glad you got a good night's at a reasonable rate. We all look forward to you return visits as you mentioned in your review. Thank you for your business and for posting this review. Gloria M. Brown Guest Relations Manager More

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This s a nice hotel with very accommodating staff, location is excellent for restaurants, entertainment or business. Staff is excellent and very helpful, only downside was the breakfast, food choices not too many but otherwise a great choice. Rate was superb for a nice Best Western!

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for choosing to stay with us. We appreciate your review, it is so good to hear that you enjoyed your visit. Please plan to visit again soon. Gloria M. Brown Guest Relations Manager More

Winston, New Mexico
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

If you need a one night stop over and aren't concerned about a "view" or amenities but no bugs , beat up room , or problems either. Well No bad surprises here!! This is a very clean, efficiently run hotel with what looks like new rooms. Decent free breakfast except for green bananas, and pet friendly. Lobby is very small,... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

We are so glad that you found our hotel clean, friendly and affordable. We appreciate your business and hope you will visit again soon. Gloria M. Brown Guest Relations Manager More

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

We have been staying at this location for many years on all of our trips to the smokies. Linda who works there is always a pleasure to see and after all these years greets us by name when we get there. The maintenance guy who has been there is also great. Located right on the parkway and still outside of... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for tis review so we know how you experienced our hotel and other travelers know that we are in a good location and have clean affordable rooms. We truly appreciate your business and having you as a repeat guest is a pleasure for all of us. We look forward to seeing you again soon. Gloria M. Brown Guest... More

High Point, North Carolina, USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

It is conveniently located and an easy drive to both Pigeon Forge and Gatlinburg. Dollywood tickets available in the lobby. There is a shopping center and restaurants within walking distance. Have hot tub/fireplace pet friendly rooms. Offers a variety of breakfast items including waffles, biscuits and gravy, and eggs.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for choosing to stay at the Best Western Greenbriar. We are so pleased that your enjoyed your visit. Always call ahead to insure that we have Pet Friendly rooms available so your pet has a great place to sleep. Your business is important to us and is greatly appreciated. Gloria M. Brown Guest Relations Manager More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

We have stayed at this hotel for the last 3 years on our yearly trips to the smokies. Linda is always a charm booking our reservations and has always been very helpful during our stay there. It is not right in the middle of everything in pigeon forge either so the location gives you a bit of freedom to move... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for always staying with us when you visit the Pigeon Forge area and for posting this review so others know of our hotel and it's services. I will forward your comments to our staff so they know their hard work is appreciated. We look forward to your next visit. Gloria M. Brown Guest Relations Manager More

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Additional Information about BEST WESTERN Greenbrier Inn

Also Known As:
Best Western Greenbrier Hotel Sevierville
Best Western Greenbrier Hotel
Best Western Sevierville
Sevierville Best Western
Address: 711 Parkway, Sevierville, TN 37862-4327
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Free Breakfast Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Greenbrier Inn 2*
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