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All 23 Sevierville hotels

BEST WESTERN Greenbrier Inn

2.0 of 5 Hotel   |   711 Parkway, Sevierville, TN 37862-4327
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Ranked #14 of 23 Hotels in Sevierville
A recent review
5 of 5 stars reviewed 2 days ago
tascher25 Las Vegas, Nevada
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198 reviews from our community

Traveler rating
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    63
    26
    14
    26
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78
55
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Looks ok from outside but was very surprised when we opened the door. Room was nice and the hot tub was huge . The inside looks well taken care of nice bedding and had a fire place. Area is safe and had shopping , fast food and a restaurant with in walking distance ( behind breakfast house are stairs down... More

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Otway
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our room was very comfortable. The clerk that checked us in was very nice. No need to go buy breakfast they have an excellent free breakfast with biscuits, gravy, eggs and sausage. The room price was very reasonable.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for choosing our hotel for your recent trip to Sevierville. We appreciate your comments and your business. Please come visit again soon. More

Springboro, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed after the race in Bristol for one night, was a great sleep, missed the breakfast, but the staff and room were perfect, nice location just outside of the hustle of the city! Thank you Best Western for being there!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for staying with us during the Bristol race. We are so glad you enjoyed your stay, next time take time to have breakfast. We appreciate your business. More

Owego, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a very family oriented Inn; from the time you arrive to your departure, everyone that works here, makes you feel like family. Everyone was very helpful to make sure you found your way around & had the tickets for the attractions you were interested in. The breakfast was great every morning; what a way to start the day!... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

We are so pleased to learn that you enjoyed your August vacation with us. I will share your comments with our staff so they know their work is recognized and appreciated. We appreciate your business, please come see us again soon. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014 via mobile

We stayed here for two nights as a mini-vacation to Tennessee. It was planned last minute so I worried that finding a dog friendly hotel may be a challenge. Not a problem here! We were able to bring our dog (pet fee) with us. Room was fine, other rooms close to ours had dogs, but that was not an issue.... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for choosing to stay with us. We appreciate your comments so others know of your experience. Pets (with some limitations) are always welcome according to availability. We look forward to your next mini vacation. More

Tunnel Hill, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

The rooms and hotel in general were very clean. The room had new furnishings and was decorated nicely. The breakfast buffet was very nice and had a great selection. My family and I will stay here on future visits.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon More

Cleveland, Tennessee
1 review
2 of 5 stars Reviewed August 10, 2014

Opened the door to the room and a bad musty smell hit us in the face, sprayed some air freshner and it still came back, frig was leaking on the carpet, toilet would not flush properly, carpet was dirty, hair in bathtub, clock was broke, motel was full could not be moved, bed was comfortable but needs better cleaning. Will... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

We are sorry that you felt that we were not concerned about the smell in your room. We sincerely apologize for the inconvenience to you. Your feedback is very important to us as we work to offer clean comfortable rooms. We appreciate your business and wish you safe travels. More

Middleburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

We have come to this Motel numerous times and stayed from 3-7 days at a time. Every stay was enjoyable and the friendly staff was courteous and helpful. The rooms were clean and being a 3 story motel it even has an elevator and suitcase carts to assist customers.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you so much for your kind comments and review. We appreciate the feedback and I am glad you enjoyed your visit. Your business is important to us and is greatly appreciated. More

colebrook, United States
1 review
3 of 5 stars Reviewed August 3, 2014

Average room for the price breakfast was good nice location central to area. Did not use pool. Left note for maid did not get addressed. Would stay here again. Walk to rest and stores. Ice machine in need of repair

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for this review, I am sorry the housekeeper did not see you note. If you will leave any request for needs with our front desk so we can insure your needs are met. We appreciate your business and look forward to you next visit. More

Memphis, Tennessee
Top Contributor
57 reviews 57 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 30, 2014

We stay Best Western on a regular basis and usually they provide good accomadation at a reasonable price, the room was ok, the bed ok, but the breakfast setup was horrid. I guess a Southern hillbilly twang of the breakfast lady can be entertaining for visitors from out of town ? But the the counters could be wiped down, the... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for sharing your experience with us. I do apologize for the issue that you encountered with the breakfast and the hostess, though I am glad you found the room to be clean and comfortable. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again. More

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Additional Information about BEST WESTERN Greenbrier Inn

Address: 711 Parkway, Sevierville, TN 37862-4327
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Greenbrier Inn 2*
Number of rooms: 74
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Also Known As:
Best Western Greenbrier Hotel Sevierville
Best Western Sevierville
Sevierville Best Western

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