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All 23 Sevierville hotels

BEST WESTERN Greenbrier Inn

2.0 of 5 Hotel   |   711 Parkway, Sevierville, TN 37862-4327
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68%
Ranked #13 of 23 hotels in Sevierville
A recent review
3 of 5 stars reviewed 2 days ago
Peggy P Rock Hill
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  • Reviews (186)
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  • Room tips (28)
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186 people have reviewed this hotel

Traveler rating
    64
    61
    24
    11
    26
See reviews for
71
51
8
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Rock Hill
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Comfortable bed, friendly staff, but not the newest or cleanest of motels. Needs some updating. Seemed to be better suited to families who wanted lots of beds for sleeping while being gone during the day.

Review collected in partnership with Best Western

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burlington, ky
1 review
1 of 5 stars Reviewed 3 days ago NEW

wonderful friendly staff and the rooms were clean and well maintained. I always measure the cleanliness of the hotel by the elevator cleanliness. whoever is the housekeeper is doing an excellent job. We got to bed late and missed the breakfast time. I would have liked to visit the cottage next door where the buffet was served. We will be... More

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Fairfield, Ohio
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

The room was clean and well maintained. I requested a non-smoking room and when we walked in it was definitely not a non-smoking room. All of our clothes stunk terribly when we left. We got back to the hotel around 11pm on Saturday and there were no parking spaces left. We had to park in front of a shed by... More

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Snow Camp, North Carolina
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is an older motel that was probably not a Best Western in its former life. Our room was clean, the beds were comfortable and had a good TV. The A/C worked great. There is an adjacent building where breakfast is served with lots of room. The breakfast was a good and plentiful. There is a shopping center beside the... More

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very happy with our stay. Had everything we needed. Good prices. Good area too away from the busy strip which is what we wanted. Didn't encounter a single problem in our 2 night stay. Why bother paying an arm and a leg for a hotel when you'll hardly be there!

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you so much for your kind comments and review Thank you for taking the time to review your guest experience during your stay at our hotel. I appreciate the feedback and I am glad you enjoyed your visit. More

indianapolis
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked our room online through Priceline, basically looking for the most affordable accommodation near Gatlinburg. Check in was noted as 1pm and when we arrived around 2 the room was ready! We stayed in the corner suite for 3 nights, two queen beds with a kitchenette. There was a small dining area and living room with a couch with... More

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Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our continued commitment to your comfort. More

Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We booked this room online based on personal experience with Best Western hotels in general and our Gold Crown status. This is an older, less up to date property. Available check in was after 3PM, but because of delays experienced on the road, we didn't arrive until 5AM (yes, in the morning). When we inquired about late check out due... More

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Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

I am so sorry that we did not meet your expectations and you were not pleased with the accommodations. We do appreciate your business and wish you safe travels. More

St joseph, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our stay was comfortable. Room was clean and well maintained. The HVAC unit was quiet and worked well. the beds were very comfortable. Only had an outdoor pool, but we did not have time to use it anyway.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

Thank you for your comments on your recent visit at our hotel. We are glad that you were comfortable and pleased with the accommodations. We appreciate your business and hope you will visit again. More

1 review
5 of 5 stars Reviewed 3 weeks ago

Room was spacious and bed was comfortable. Price was very reasonable for the Pigeon Forge area. Breakfast was a complete hot breakfast with a personable attendant who tried to meet the customers' needs.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

We are glad that you found us to be a good value for your needs. We appreciate your comments and we also appreciate your business, Please come visit us again. More

Willowbrook, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Cleanliness of room was poor. Hotel was poorly maintained. Doors sticky when you try to open them and other doors not opening at all. Online description amenities was different than in person. Very disappointed, wouldn't go back

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Greenbrier Inn, responded to this review

I am so sorry that our accommodations did not meet your expectations. We do appreciate your comments and will use these remarks for improvements, Thank you for staying with us. More

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Additional Information about BEST WESTERN Greenbrier Inn

Address: 711 Parkway, Sevierville, TN 37862-4327
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Greenbrier Inn 2*
Reservation Options:
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Also Known As:
Best Western Greenbrier Hotel Sevierville
Best Western Sevierville
Sevierville Best Western

74 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to BEST WESTERN Greenbrier Inn!The Great Smoky Mountains is something everyone should see, and guests at our Sevierville hotel have a front row seat.If a family amusement park is on the agenda, a trip to Dollywood is the perfect fix. Our Sevierville hotel is conveniently located to the region's best attractions, from area dinner theaters to incredible shopping. Close to all kinds of restaurants and close to all attractions, our guests don't have to go far for a great time. We offer easy access around the area, and we are on the main parkway for your convenience.Ripley's Aquarium is a trip into a strange land, and we're also close to the Sevierville Convention Center for guests in town for special events. Dollywood and Splash Country are family favorites, and our Sevierville hotel is also close to City Hall, the Courthouse and government offices. We offer the peace and quiet of the country, but our location is near everything guests want to see and do on their trip.Our Sevierville hotel features easy in and out access for corporate guests, a great location close to the convention center, good rates and clean rooms. Guests are close to a restaurant and outlet center,Welcome to BEST WESTERN Greenbrier Inn!The Great Smoky Mountains is something everyone should see, and guests at our Sevierville hotel have a front row seat.If a family amusement park is on the agenda, a trip to Dollywood is the perfect fix. Our Sevierville hotel is conveniently located to the region's best attractions, from area dinner theaters to incredible shopping. Close to all kinds of restaurants and close to all attractions, our guests don't have to go far for a great time. We offer easy access around the area, and we are on the main parkway for your convenience.Ripley's Aquarium is a trip into a strange land, and we're also close to the Sevierville Convention Center for guests in town for special events. Dollywood and Splash Country are family favorites, and our Sevierville hotel is also close to City Hall, the Courthouse and government offices. We offer the peace and quiet of the country, but our location is near everything guests want to see and do on their trip.Our Sevierville hotel features easy in and out access for corporate guests, a great location close to the convention center, good rates and clean rooms. Guests are close to a restaurant and outlet center, which is great for shopping and picking up those last minute necessities (like a swimsuit for Splash Country). The entrance to the Great Smoky Mountains is a short drive away, and our hotel is a favorite for campers, hikers and outdoor enthusiasts.We offer southern hospitality and well-appointed accommodations to make your stay as comfortable as possible. Luxury bedding and friendly staff members make your stay special, whether you're here for business or a family vacation. If there's anything we can do to make your trip better, let us know. We're committed to serving our guests.Book a quiet room at BEST WESTERN Greenbrier Inn, where you'll be near all of the area attractions! ... more   less 
Number of rooms
74

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