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Legacy Mountain Resort

1735 Upper Middle Creek Road, Sevierville, TN 37876
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1 room 1 guest
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Legacy Mountain Resort
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299 Reviews from our TripAdvisor Community

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Traveler rating
    170
    48
    16
    24
    41
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120
97
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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    (299)
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    (70)
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Jackson, Mississippi
2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed in "Legacy Views and a Theater." The cabin is lovely and the views were beautiful and exactly what we wanted. But there were maintenance issues that could've been handled better. We stayed there the week of July 5 - 11, so it was extremely hot. The downstairs AC didn't seem to be working when we arrived. It was... More 

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Detroit, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This cabin was beautiful, spotless, and had everything we could ask for. We had all the information we needed prior to our day to check in, and went directly to the cabin. It was a small cabin, but plenty big enough for the three of us. It took us two days to figure out the cute little bears on the... More 

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Lyndhurst, New Jersey
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were so looking forward to this trip. We checked in (not an easy task w/ a miserable young lady) and within an hour realized our cabin was infested with roaches, they were everywhere. We packed all of our things and reloaded the car fully expecting them to move us to a different cabin or refund us. Well, they had... More 

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Ryan B, Manager at Legacy Mountain Resort, responded to this review

Hi Robinlbs616 -- Thank you for taking the time to share your experience here. We are terribly sorry to hear about your awful experience with your cabin rental company. Each cabin at Legacy Mountain Resort is privately owned and rented. Next time, the best way to find just the right cabin rental here is to go directly to www.LegacyMountainResort.com or... More 

North Carolina
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here in June/July of 2015. The view was absolutely breathtaking and upon our arrival the cabin looked great. After a 5.5 hr ride we used the restrooms and found the upstairs bathroom to be clogged. We immediately contacted the maintenance staff as directed in our email welcome packet. The maintenance man showed up within 30 minutes with his... More 

Was this review helpful? Yes 2
Ryan B, Manager at Legacy Mountain Resort, responded to this review

Hi danielle21799 -- Thank you for taking the time to share your experience. We are terribly sorry to hear that your stay was far less than perfect. Each cabin rental is privately owned and maintained so the quality can differ from cabin to cabin. The best way to compare and find the perfect cabin in the resort is by going... More 

1 review
3 of 5 stars Reviewed July 27, 2015

Great views, but found out the pool (in the pictures) is not included in the stay because the owner does not subscribe to the added amenities. PLEASE TAKE DOWN THE POOL PICS! Cabin had some maintenance and safety issues....no battery in smoke alarm, and sub floor in front of master bath toilet is about to collapse. Couple of light bulbs... More 

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Ryan B, Manager at Legacy Mountain Resort, responded to this review

Hi Jason L-- Thank you for sharing your experience. Each cabin rental in the resort is privately owned and is cared for by separate management companies. The quality of your stay really depends on who you book through. Next time, go directly to www.LegacyMountainResort.com to compare cabins and find the best quality for your next adventure to the Smoky Mountains!... More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 24, 2015

First let me start by saying I have read several bad reviews on this resort and these cabins are individually owned we had a wonderful experience we could not have asked for more we stayed in cabin 35 absolute perfect Owned by Alan and Anne they were super helpful and fast to answer all questions our cabin was great we... More 

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Ryan B, Manager at Legacy Mountain Resort, responded to this review

Hi lovetotrip12 -- Thank you for taking the time to share your stay. It is wonderful to hear that you have an excellent experience here at Legacy Mountain Resort! Like you said, every property is privately owned and can be slightly different from one to the other. The best way to compare the cabins here in the resort is by... More 

A TripAdvisor Member
5 of 5 stars Reviewed July 22, 2015

The cabin was clean and well maintained. We are a family of 5 and had plenty of room, sleeping arrangements were great with big beds and couches. There were also plenty of towels and just enough toilet paper for our three night stay. We didn't use the hot tub outside but we had fun with the pool table, air hockey... More 

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Ryan B, Manager at Legacy Mountain Resort, responded to this review

We are thrilled to hear that you enjoyed your stay in High Expectations! It certainly is a sizable space for a mid to large family with so much for everyone to do. We are glad that you enjoyed its cleanliness, how well stocked it was, and that you hope to return soon. Yours in cabin rentals, Legacy Mountain Resort Management More 

1 review
5 of 5 stars Reviewed July 21, 2015

I and five girlfriends of mine stayed at Legacy mountain resort in Tennessee. Cabin named breathless was amazing very clean and gorgeous views. Now every trip has its hang ups. Not to many complaints hot tub did not work on arrival and also the refrigerator did not work the first night. Called customer service early the next morning @9am, maintenance... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 8, 2015

We spent half an hour trying to find our keys and our cabin. The instruction on how to check in was very unclear. We had to go pick up our codes on top of the mountains, and the door lock code they provided didn't work, we had to wait on the phone outside of our cabin for over half an... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

We are presently staying in glorious dawn cabin at legacy mountain resort. It is very nice! We arent too far from the strip. About 10 minutes if that. I have read some bad reviews of this resort. but pretty much we have no complaints except there is a huge tv mounted on wall downstairs that is worthless because you can... More 

Was this review helpful? Yes 1
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