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All 36 Sevierville accommodations

The Preserve Resort

3031 Hickory Lodge Dr, Sevierville, TN 37862
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A recent review
4 of 5 stars reviewed 3 weeks ago
Marlon G
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289 people have reviewed this hotel

Traveler rating
    140
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    22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Came for first family trip. Cabin Estate of Relaxation through Eden Crest in Sevierville, TN. About 22 in our party 6 kids. I stayed at several different cabins mostly in GA and this is a comparable. 9brs 9 bath plus movie room and more. Only bad thing is small small kitchen. You'd think the larger the capacity the bigger the... More

Was this review helpful? Yes 1
Glasgow, Kentucky
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Recently returned from the Preserve. Amazing views. The view from the pool are ( which was awesome in itself) were spectacular. The road leading to this resort is NOT for the faint of heart, you just have to be careful, after all it is on a Mountain, what else would you expect from the road? LOVED IT. We stayed in... More

Was this review helpful? Yes 2
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear Kay R: Thank you for taking the time to comment on your recent stay. We are pleased that you enjoyed your visit with us. The Preserve has many cabins with amazing vistas; glad you enjoyed those from Smoky’s Awesome View. Also glad that you’ll be returning and look forward to again providing you a comfortable cabin with amazing views,... More

Margate, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

When we walked inside our cabin Must Be Dreamin', we literally thought we must be dreaming! The cabin's views are amazing. Very cute decor. Homey feel while still being nice. This cabin has more privacy than other's around it. The drive up the mountain was a little nerve wracking but nothing like I had hyped up in my mind. As... More

Was this review helpful? Yes 2
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear David L: Thank you for taking time to provide your positive review and kind remarks about your stay in Must Be Dreamin. You’re right - this is a wonderful cabin, with spectacular mountain views, and is great place to relax and enjoy a getaway. We’re glad that you found the cabin’s amenities to your satisfaction. Many of the cabins... More

Plainfield, IL
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 11, 2014

We ended up not staying here due to our cabin not being ready as promised, but that was a by-owner rental. However, I just wanted to warn others who may be considering staying at The Preserve. The only road to the resort winds up the mountain with blind curves and steep dropoffs. No guardrails. Thankfully, we were there in March,... More

Was this review helpful? Yes 4
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear Jamiemommie: Many of the cabins in our area (such as The Preserve) are on mountaintops- their locations allow unobstructed and spectacular views of our Smoky Mountains as well as beautiful sunrise/sunsets. Mountain roads by nature tend to be steep and winding- it is necessary to have steep climbs to achieve those views. We have many cabins at lower elevations:... More

Fishers, Indiana
Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 5, 2014

We stayed at this Wyndham Resort and had a nice stay. The cabin was more than spacious for the five of us. This unit is 3 stories with a king size bed on each story. While more people could stay, I am not sure how comfortable the bedding would be (futon, mattresses on loft floor, hide-a-bed). The view was very... More

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Jeff G, General Manager at The Preserve Resort, responded to this review

Dear NLD0902: We are glad that you enjoyed your stay in See the Stars Tonight, as well as the views. We take your comments and suggestion to heart, and will make sure that this cabin gets a thorough going through. We are pleased that Maintenance responded to your concerns, and am sorry if they fell short- this will also be... More

Easley, South Carolina, United States
1 review
5 of 5 stars Reviewed December 15, 2013

Beautiful cabin, great views. Very comfortable with 3 rooms with king size beds. A loft with two more beds full size.. The full bathrooms one has a Jacuzzi tub that is big enough for two to enjoy together. A hot tub and three porches with a great view.

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Jeff G, General Manager at The Preserve Resort, responded to this review

Dear Debbie M: Thank you for taking time to submit your review. The Preserve Resort offers fabulous cabins, incredible views and all the comforts of home. On behalf of the entire staff, “Thank you for staying with The Preserve Resort”! More

Vidalia, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 1, 2013

This cabin advertises that it sleeps 10. What they don't tell you is that the ONLY porch on the place is on the lower level. The king bed and master bath is also on the lower level. There are two baths but if you have a large group and need to use pull out sofa in living areas, those poor... More

Was this review helpful? Yes 1
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear KellieB123 Thank you for taking the time to share your recent experience with us. We regret that you were disappointed by some aspects of your stay. Please accept our apologizes for what is not indicative of our service levels and we can assure you that our housekeeping and maintenance department is taking your feedback seriously. We are grateful that... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed November 4, 2013

We had a wonderful friends' vacation in October in our cabin, Heavenly Daze. Very comfy beds and the best view we could have asked for! The cabin was perfect for a family, a couple or a bunch of partiers like us. We have used this company before and were so pleased that we booked them again this year and we... More

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Jeff G, General Manager at The Preserve Resort, responded to this review

Dear Kari_Noah2013: We wanted to thank you for sharing such positive feedback regarding your recent stay. We’re honored to have shared the Smoky Mountain experience with you and look forward to your return stay with us. More

1 review
5 of 5 stars Reviewed November 3, 2013 via mobile

Great location fabulous cabin with spectacular views. The staff were beyond helpful when I rang from Australia to make the booking. There was great contact via email when I was in the USA. Highly recommended.

Was this review helpful? Yes
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear ClairT1: We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued guests. We look forward to seeing you again soon! More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 27, 2013

The location of the cabion was beautiful, on top of the mountain... the view was awesome in the morning..loved the fall colors. Excellent cabin, very neat & clean. Definetly will go back if we are visiting smoky mountains again & will definelty refer our friends as well.. worth the money spend...

Was this review helpful? Yes
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear SandeepN: Thank you for an awesome review!!! It was our pleasure to host your stay. Please let us know when you are back in the area so that we can ensure that you reserve the same cabin. More

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(11)
  • Pool table(3)
  • Air hockey(3)
  • Pigeon Forge(3)

Additional Information about The Preserve Resort

Address: 3031 Hickory Lodge Dr, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
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Also Known As:
The Preserve Hotel Sevierville

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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Number of rooms
38

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