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All 34 Sevierville accommodations

The Preserve Resort

3031 Hickory Lodge Dr, Sevierville, TN 37862
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The Preserve Resort
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A recent review
5 of 5 stars Reviewed September 1, 2014
Jennifer S Fort Oglethorpe, Georgia
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294 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Oglethorpe, Georgia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 1, 2014

We always try to take a mountain trip twice a year and this one did not disappoint! We have stayed here twice and both times have been great! The cabin was clean and spacious and the views were FANTASTIC! I don't think we would make it up here in the winter but I would love to see it snow!!

Was this review helpful? Yes
Racine, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

Our family of 5 stayed at the Preserve in August of 2014. We had a one bedroom; however, there was also a queen bed in the loft and sleeper sofas on the lower level. We had 3 teens who loved the access to pool table, air hockey, and a hot tub on the deck that overlooked the mountains. We visited... More

Was this review helpful? Yes 1
Livonia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 6, 2014 via mobile

This was our second time here, once in 2006 and then aug 2014. The first time just seemed different the cabins were so nice in 2006 we refused to let our kids play pool without an adult or be too wild because we were afraid they would ruin something. Now in 2014 the cabins are not the greatest, people have... More

Was this review helpful? Yes 1
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear Cappynikki: We apologize that your cabin didn’t meet your expectations. This cabin seems to have evaded our high housekeeping and maintenance standards, for which we apologize. These issues have been reviewed with our cleaners and will get special attention. We hope that you will allow us another opportunity in the future to provide you with a clean comfortable cabin... More

Roanoke, Virginia
Top Contributor
88 reviews 88 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 30, 2014

Just came home from a family vacation at The Preserve. I have to say it was a nice place to stay. We had a nice cabin with two sleep sofas and one bedroom. Also, our cabin had a pool table, hot tub and jet tub. The place was very clean with plenty of space for our group. In addition, parking... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2014 via mobile

6000 a week for a generic, poorly maintained cabin. Dirty shag carpet in bedrooms. Spent first day re washing and disinfecting smelly bathrooms. Dead insects everywhere, including a small dead scorpion found beneath a child bed. Thrift store grade furniture and appliances. Great location but a terrible choice. We made the week work by staying away from cabin to the... More

Was this review helpful? Yes 1
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear Nashville1426: We apologize that your cabin was less than satisfactory. We strive to maintain the highest level of clean standards- these issues will be reviewed with the staff. On behalf of all the team here, we hope to have an opportunity in the future to provide you with a clean comfortable cabin that will give you a memorable Smoky... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2014

Came for first family trip. Cabin Estate of Relaxation through Eden Crest in Sevierville, TN. About 22 in our party 6 kids. I stayed at several different cabins mostly in GA and this is a comparable. 9brs 9 bath plus movie room and more. Only bad thing is small small kitchen. You'd think the larger the capacity the bigger the... More

Was this review helpful? Yes 1
Glasgow, Kentucky
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2014

Recently returned from the Preserve. Amazing views. The view from the pool are ( which was awesome in itself) were spectacular. The road leading to this resort is NOT for the faint of heart, you just have to be careful, after all it is on a Mountain, what else would you expect from the road? LOVED IT. We stayed in... More

Was this review helpful? Yes 3
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear Kay R: Thank you for taking the time to comment on your recent stay. We are pleased that you enjoyed your visit with us. The Preserve has many cabins with amazing vistas; glad you enjoyed those from Smoky’s Awesome View. Also glad that you’ll be returning and look forward to again providing you a comfortable cabin with amazing views,... More

Margate, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2014

When we walked inside our cabin Must Be Dreamin', we literally thought we must be dreaming! The cabin's views are amazing. Very cute decor. Homey feel while still being nice. This cabin has more privacy than other's around it. The drive up the mountain was a little nerve wracking but nothing like I had hyped up in my mind. As... More

Was this review helpful? Yes 3
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear David L: Thank you for taking time to provide your positive review and kind remarks about your stay in Must Be Dreamin. You’re right - this is a wonderful cabin, with spectacular mountain views, and is great place to relax and enjoy a getaway. We’re glad that you found the cabin’s amenities to your satisfaction. Many of the cabins... More

Plainfield, IL
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 11, 2014

We ended up not staying here due to our cabin not being ready as promised, but that was a by-owner rental. However, I just wanted to warn others who may be considering staying at The Preserve. The only road to the resort winds up the mountain with blind curves and steep dropoffs. No guardrails. Thankfully, we were there in March,... More

Was this review helpful? Yes 4
Jeff G, General Manager at The Preserve Resort, responded to this review

Dear Jamiemommie: Many of the cabins in our area (such as The Preserve) are on mountaintops- their locations allow unobstructed and spectacular views of our Smoky Mountains as well as beautiful sunrise/sunsets. Mountain roads by nature tend to be steep and winding- it is necessary to have steep climbs to achieve those views. We have many cabins at lower elevations:... More

Fishers, Indiana
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 5, 2014

We stayed at this Wyndham Resort and had a nice stay. The cabin was more than spacious for the five of us. This unit is 3 stories with a king size bed on each story. While more people could stay, I am not sure how comfortable the bedding would be (futon, mattresses on loft floor, hide-a-bed). The view was very... More

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Jeff G, General Manager at The Preserve Resort, responded to this review

Dear NLD0902: We are glad that you enjoyed your stay in See the Stars Tonight, as well as the views. We take your comments and suggestion to heart, and will make sure that this cabin gets a thorough going through. We are pleased that Maintenance responded to your concerns, and am sorry if they fell short- this will also be... More

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(11)
  • Air hockey(3)
  • Pigeon Forge(3)
  • Pool table(3)

Additional Information about The Preserve Resort

Address: 3031 Hickory Lodge Dr, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
Number of rooms: 38
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Also Known As:
The Preserve Hotel Sevierville

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