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Hidden Mountain Resorts

Certificate of Excellence
475 Apple Valley Road, foothills of the Great Smoky Mountains, Sevierville, TN 37862
Hidden Mountain Resorts
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287 reviews from our community

Traveler rating
    181
    50
    22
    13
    21
See reviews for
126
100
Solo
0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Our weekend visit to Hidden Mountain was a surprising disappointment. I had read information and viewed pictures before making our reservation for cabin 4066- it seemed a good option for our family of 3. On arrival, we found that the cabin had been 'updated' and there was no playstation, no porch swing, no comfortable padded furniture on the screen porch,... More 

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Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

If your wanting a nice cabin resort, without all the driving, I'd highly recommend staying with Hidden Mountain Resort. They have an East and West side, so when you call to reserve your stay, tell them what your plans are, and they will tell you which side would be best for you. The East side is very close to the... More 

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Alabama
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Easiest check-in anywhere! Friendliest check in staff - every time we go. Roads are a little steep but cabins all have hot tubs, fireplaces and are very clean. We have stayed here 3+ times and have never been disappointed!

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Southside, Alabama
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

Let me begin by saying the office staff was great when we checked in and out... First night there was no stopper for the jacuzzi called office was told maintance went home at 9:00 pm. So couldnt use. Maintaince came next day left plug. Second night was going to use tub only 3 out 6 of the jets worked so... More 

Was this review helpful? Yes 1
Hartsville, Tennessee
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 26, 2015

On Feb 15, 2015 My Family and I checked in to Hidden Mountain Resorts for a stay from Feb 15 - Feb 20 of 2015 in which we paid a total of 843.73, intl payment of 421.87 on Jan 27,2015 and final payment of 421.86 on Feb 15,2015 paid with debt card ending in 5926. We rented villa 3340 originally,... More 

Was this review helpful? Yes 6
SerenityKelly, Owner at Hidden Mountain Resorts, responded to this review

Thank you for your review. We understand that this forum is for communicating the good as well as the bad reviews, and we will take your opinions with an open mind and use it as constructively as possible to prevent future guests from being as frustrated as you were with the stay. While we did refund your entire stay, we... More 

Sanford, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 4, 2015

We recently went to the mountains with family and stayed in two cabins across the street from one another. We stayed at the Red Bird and the rest of the family stayed at Walden's Roost. STAY AWAY FROM THE REDBIRD! What a run down place compared to Walden's roost! I was so jealous! Both have gorgeous views, but the Roost... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2015

Stayed in the west cabin 5018. Staff is extremely friendly from making the reservation to check in. Check out is very easy, just have to call the office, leave the keys and close the door. Cabin is easy to get to and cute. Internet access and a great selection of cable stations. Two flat screen tvs were nice except the... More 

Was this review helpful? Yes 4
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 7, 2015

We stayed in cabin 5251, on the west side over new years. It would have been good with 6 people. The 4th bedroom is not a bedroom, there is no closet and the only way to use a bathroom is to go into someone elses room. Pretty inconvienient at night. It would be fine upstairs for a family with 2... More 

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Pound, Virginia
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 24, 2014

We booked a cabin we had stayed in before and loved.We had some gret memories in the cabin. On our trip about half way, the office calls that the cabin we originally booked weeks ahead of time, wasn't going to be available. I was upset and the lady said they would upgrade us to a 2 bedroom. Which did NOT... More 

Was this review helpful? Yes 5
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

We appreciate your recent visit with us. You booked your reservation online in October for unit 4073. We called to let you know that there had been an issue and we had upgraded you to a two bedroom, which actually rents $50 more per night at no additional charge to you. You called back after receiving our message and said... More 

Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

My Husband and I along with my Brother and Sister in Law stayed this past weekend in Cabin 5059. We enjoyed our stay, However, the cabin is in need of some improvements. it would not cost the owner much to put in flat screen TV's,even if its the smaller ones, that is the standard these days.The carpet needs to be... More 

Was this review helpful? Yes 1
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