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All 23 Sevierville hotels

Hidden Mountain Resorts

475 Apple Valley Road, foothills of the Great Smoky Mountains, Sevierville, TN 37862
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  • Room tips (50)
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Hidden Mountain Resorts
Ranked #6 of 23 hotels in Sevierville
Certificate of Excellence 2014
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262 people have reviewed this hotel

Traveler rating
    171
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    18
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    19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stopped for a 2 day stay on our way to Myrtle Beach. This was our first time in the Pigeon Forge/Gatlinburg area. The Hidden Mountain Resorts staff were easy to work with and very helpful. We had a blast! The cabin was absolutely beautiful and spotlessly clean. When we come back, we will definitely be renting from them again.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

I am happy to hear you decided to give us a chance when you were recently visiting the area. I am glad you enjoyed your visit, and we look forward to serving you again in the future. Thank you, Serenity Kelly More

West Lafayette, Indiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

We enjoyed our stay at Hidden Mountain. It was close enough to access the main attractions in Pigeon Forge and Gatlinburg but also off the road to feel a little secluded from the busy streets. We had a water leak in the cabin 4083 but maintenance came and resolved the problem. Our pool was heated and nice to have close... More

Review collected in partnership with this hotel

Was this review helpful? Yes
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

Thank you for your recent stay with us. I am glad you had an overall enjoyable stay, and that maintenance was quick to resolve the small leak. We do look forward to having you back again with us soon. Sincerely, Serenity Kelly More

1 review
1 of 5 stars Reviewed 1 week ago NEW

When we arrived at our cabin it was infested with ants. They came and sprayed 5 minutes after we got there, so they knew about the problem. Our 2 year old was sick after they sprayed, and we were assured that it wouldn't hurt her. The cabin was nasty dirty, a bloody tissue was under the table between the beds!... More

Was this review helpful? Yes
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

Hi Donna W, We appreciate your feedback. Please see my response to your other parties' review titled The Good, The Bad, and The Ugly. Sincerely, Serenity Kelly More

Georgetown, Kentucky
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I ask that you take the time to read the entire review. My family and I have been coming to Pigeon Forge for almost 12 years and we come several times a year and stay at several resorts. This is the fourth stay at Hidden Mountain and we stayed at cabin 4047. The cabin was greatly equipped and served our... More

Was this review helpful? Yes 3
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

We appreciate your recent visit with us. I am happy to hear that our staff was prompt in responding to the problems you experienced. We truly appreciate your feedback, and have addressed the issues you reported during your stay and on your comment card. The comment card is also forwarded to the owner of the cabin so that they can... More

Richardson, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

We loved our time at Hidden Mountain (cabin 4077). It was gorgeous and immaculate, and perfect for our family. We love the location, the accomodations, and the customer service. We will definitely be back.

Was this review helpful? Yes
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

Thank you for your recent visit. Unit 4077 is a beautiful cabin. We look forward to having you back again soon. Sincerely, Serenity Kelly More

Maineville, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

We love Hidden Mountain Resort! We visit atleast twice per year and are never disappointed! Each cabin we have rented is clean and well appointed. The staff at Hidden Mountain East never disappoints! They are knowledgeable about the area and very friendly. The only issue we have ever had there is booking too late for holidays!! You have to get... More

Review collected in partnership with this hotel

Was this review helpful? Yes
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

Thank you for your recent stay with us. I am glad you are never disappointed with your visits. It is great advice to book early for holiday periods. We do take reservations up to two years in advance. We look forward to serving you again soon. Sincerely, Serenity Kelly More

Conyers, Georgia, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We've been going to Pigeon Forge for years and each year we take our six grandkids for a week. By far cabin 8027 (West) was the best cabin we have ever stayed in. Very well furnished and the kitchen was very well equipped. We cooked a lot and felt so at home in this cabin. The kids loved it and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

Thank you for visiting us recently at cabin 8027. That is a beautiful cabin, in a great secluded location. They owners will be thrilled to hear you enjoyed their kitchen so much. They love to cook, and made sure that there kitchen was overstocked with every culinary item imaginable. We look forward to serving you and your family again soon.... More

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had a family reunion the end of June 2014 - my family's cabin was infested with roaches! The toilets were not working properly either - maintenance crew was there 4 times, and still did not fix the problem. The roof leaked as well, and no one came by to pick up the garbage the whole time we were there,... More

Was this review helpful? Yes 1
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

We appreciate your recent stay. 1) Our units are sprayed on a regular basis by a local pest control company. Pest control went to your unit during your stay per your request and did not see a single bug. He sprayed per your request, but did not see a single roach before, during, or after your stay. 2) I am... More

Eldorado, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We have stayed at Hidden Mountain about 20 different times in the last 12 years. In the past 3 visits we have been very displeased. This visit started off with an unclean bathroom with used razor blades and hair ties around the room. Then when our guests took a shower above us it leaked all down the next level. Seriously,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

We do appreciate your recent visit, and I am sorry to hear that your past 3 stays have not been great. We do appreciate your feedback, and will follow up with your concerns. I do hope that you will reconsider visiting us again, and giving us another opportunity to serve you. Thank you, Serenity Kelly More

VIRGIE
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean and comfortable cabin... all of the amenities were great! The staff was top notch... I called them up with a last minute request during the busiest time of the year! They bent over backwards to accommodate!! What was even better, was that we decided to that we wanted two more nights right during the 4th of July weekend.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

I am so happy to hear that our staff was able to accommodate your requests. I am glad you all enjoyed your convenient cabin by the pond. We appreciate your recent stay with us, and look forward to having you back again soon. Sincerely, Serenity Kelly More

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Additional Information about Hidden Mountain Resorts

Address: 475 Apple Valley Road, foothills of the Great Smoky Mountains, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Also Known As:
Hidden Mountain Hotel Sevierville
Hidden Mountain Resort

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Sevierville #5 Family Hotel in Sevierville
Official Description (provided by the hotel)
Hidden Mountain Resort offers an indulgent retreat for visitors to Sevierville, Pigeon Forge & Gatlinburg. The Smokies' first log cabin resort was established in 1981, and now includes properties at Hidden Mountain East & West, as well as the Dell Class-A motorcoach resort, & range in size from one bedroom romantic suites up to a stunning 14 bedroom lodge on the river. Unit amenities include free daily housekeeping, mountain views, hot tubs, cozy fireplaces, fully equipped kitchens, game rooms and much more. Resort amenities include a 24/7 office, award-winning swimming pools, fishing ponds, picnic pavilions, walking trails, gazebos and our beautiful Lodge events center, for weddings, reunions & retreats. Central location for visiting Dollywood, WonderWorks, the Apple Barn, outlet malls, restaurants, and of course, the Great Smoky Mountains National Park. ... more   less 
Number of rooms
262

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