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Hidden Mountain Resorts

Certificate of Excellence
475 Apple Valley Road, foothills of the Great Smoky Mountains, Sevierville, TN 37862
Hidden Mountain Resorts
Review This Hotel

285 reviews from our community

Traveler rating
    181
    49
    21
    13
    21
See reviews for
125
99
Solo
0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alabama
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Easiest check-in anywhere! Friendliest check in staff - every time we go. Roads are a little steep but cabins all have hot tubs, fireplaces and are very clean. We have stayed here 3+ times and have never been disappointed!

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Southside, Alabama
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Let me begin by saying the office staff was great when we checked in and out... First night there was no stopper for the jacuzzi called office was told maintance went home at 9:00 pm. So couldnt use. Maintaince came next day left plug. Second night was going to use tub only 3 out 6 of the jets worked so... More 

Was this review helpful? Yes 1
Hartsville, Tennessee
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

On Feb 15, 2015 My Family and I checked in to Hidden Mountain Resorts for a stay from Feb 15 - Feb 20 of 2015 in which we paid a total of 843.73, intl payment of 421.87 on Jan 27,2015 and final payment of 421.86 on Feb 15,2015 paid with debt card ending in 5926. We rented villa 3340 originally,... More 

Was this review helpful? Yes 6
SerenityKelly, Owner at Hidden Mountain Resorts, responded to this review

Thank you for your review. We understand that this forum is for communicating the good as well as the bad reviews, and we will take your opinions with an open mind and use it as constructively as possible to prevent future guests from being as frustrated as you were with the stay. While we did refund your entire stay, we... More 

Sanford, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 4, 2015

We recently went to the mountains with family and stayed in two cabins across the street from one another. We stayed at the Red Bird and the rest of the family stayed at Walden's Roost. STAY AWAY FROM THE REDBIRD! What a run down place compared to Walden's roost! I was so jealous! Both have gorgeous views, but the Roost... More 

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Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2015

Stayed in the west cabin 5018. Staff is extremely friendly from making the reservation to check in. Check out is very easy, just have to call the office, leave the keys and close the door. Cabin is easy to get to and cute. Internet access and a great selection of cable stations. Two flat screen tvs were nice except the... More 

Was this review helpful? Yes 4
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 7, 2015

We stayed in cabin 5251, on the west side over new years. It would have been good with 6 people. The 4th bedroom is not a bedroom, there is no closet and the only way to use a bathroom is to go into someone elses room. Pretty inconvienient at night. It would be fine upstairs for a family with 2... More 

Was this review helpful? Yes 2
Pound, Virginia
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 24, 2014

We booked a cabin we had stayed in before and loved.We had some gret memories in the cabin. On our trip about half way, the office calls that the cabin we originally booked weeks ahead of time, wasn't going to be available. I was upset and the lady said they would upgrade us to a 2 bedroom. Which did NOT... More 

Was this review helpful? Yes 5
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

We appreciate your recent visit with us. You booked your reservation online in October for unit 4073. We called to let you know that there had been an issue and we had upgraded you to a two bedroom, which actually rents $50 more per night at no additional charge to you. You called back after receiving our message and said... More 

Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

My Husband and I along with my Brother and Sister in Law stayed this past weekend in Cabin 5059. We enjoyed our stay, However, the cabin is in need of some improvements. it would not cost the owner much to put in flat screen TV's,even if its the smaller ones, that is the standard these days.The carpet needs to be... More 

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Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed November 4, 2014

We stayed at the strawberry house #2514. It was in excellent condition. I was glad to find a cabin that would accept pets without a huge fee. We paid 50.00 extra to bring our two dachshunds. It is very quiet here. Upon arriving they had the heat on and it was already warm and cozy! We will be back!

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louisiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 3, 2014

We stayed at the Dell Rv resort at hidden mountain. The site we rented was paved and had a nice stone patio and fire pit. The Dell is well maintained and a truly beautiful setting. We also rented a 1 bdrm cabin for our parents, the cabin was very clean, cute and cozy. It was within walking distance of the... More 

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