We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Sevierville hotels

Resort at Governor's Crossing

3.5 of 5 Hotel   |   225 Collier Drive, Sevierville, TN 37862
Hotel amenities
Resort at Governor's Crossing
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Resort at Governor's Crossing to your Saves list
Ranked #9 of 23 Hotels in Sevierville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
akpetitt west virginia
Write a Review

641 reviews from our community

Traveler rating
    344
    153
    58
    41
    45
See reviews for
420
54
Solo
0
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (641)
  • Mar-May only
    (157)
  • Jun-Aug only
    (237)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (122)
All months
west virginia
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars NEW

Recently stayed for a weekend in a one bedroom condo. Our condo was in the second building facing the woods, I really liked that because you didn't feel like you were so close to town. We enjoyed the wildlife from our balcony. The condo was nicely equipped with a fireplace, jetted tub and updated kitchen. The facility is currently being... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our family stays here 2 to 3 times a year and we love it! Rooms are always immaculate and plenty of room for the family. Indoor and outdoor pools are always clean and well stocked with towels. Even when we have a cabin booked we always spend the first night in town here so kids can swim and enjoy the... More 

Was this review helpful? Yes
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of the entire staff of The Resort (especially Sally!) we'd like to thank you for the kind words you have shared! It makes us all swell with great pride to know that our continuing commitment to 100% Guest Satisfaction is being noticed and appreciated to such the extent as you have shared. We thank you sincerely for your... More 

Townsend, Tennessee
1 review
1 of 5 stars Reviewed 1 week ago NEW

We have stayed at The Resort several times over the years. It is in a prime location for the things we love to do in Pigeon Forge, while being (moderately) cost efficient. That being said, we have seen a steady decline in the service and upkeep of the hotel the last couple of times we have visited. Our most recent... More 

Was this review helpful? Yes
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of the entire staff of The Resort @ Governor's Crossing, please accept our most sincere apologies for not providing you and your family with accommodations that are deserving of your expectations. We all work very hard to ensure that our units are clean, in optimal operating condition, and are competitively priced and it pains us to learn that... More 

1 review
5 of 5 stars Reviewed 1 week ago

We love this place. We come here every year. The price is right doesn't break the bank and our kids love the indoor water park not to big or over crowded. Makes keeping an eye on you little kiddos easy.

Was this review helpful? Yes
THeResort, Manager at Resort at Governor's Crossing, responded to this review

And we love having you and your family! Our hard work and dedication to complete satisfaction is what drives us all each and every day and it encourages us all to know that we are continually making people's vacations one to remember! We look forward to seeing you and the kiddos again real soon and wish you all a wonderful... More 

New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From NY here for winter break. We are so pleased with this hotel. Room size is great, we had the one Bedroom with 2 queen beds. Kitchen size is very good. Kids loved the indoor pool and they are 15 and 11. 2 small game rooms also kept them entertained when we weren't able to leave the hotel. There has... More 

Was this review helpful? Yes 1
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking time out of your hectic schedule to share your thoughts about your stay with us! We all work so very hard to ensure that each of our guests' experience is exactly as you portrayed and it pleases us all to know that we are being able to deliver that experience time and time again, especially Sally!... More 

Gadsden, Alabama
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We love the area of Sevierville, Pigeon Forge and Gatlinburg. We have stayed at The Resort several times now and have enjoyed at every time. It is close to everything, not expensive and the staff we very helpful. The kids loved the indoor pool and we just enjoyed the quiet of the spacious rooms. We didn't want to leave. :)

Was this review helpful? Yes
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of the entire staff of The Resort, thank you for sharing your thoughts with us! We value all that our guests have to say about their time with us and welcome any and all comments before, during, or after their stay! What was once our little secret is quickly becoming one of our best features; close proximity to... More 

Lebanon, Tennessee
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My only complaints would be the lack of hangers in the closets and the lack of ashtrays on the patios. I am a smoker. I do not smoke in my home so only smoking on the patio was no problem, even in 25 degree weather. It was well protected and comfortable. I had to go out and buy hangers and... More 

Was this review helpful? Yes 1
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to share your thoughts with us! Feedback from our guests is of the utmost importance to us as it gives us a true representation of how we are performing as a property. Sally will be so pleased to learn that her dedication to guest satisfaction was welcomed and appreciated by you and your family.... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed at the hotel for two nights. We was only going to stay one night but it was such a nice hotel we decided stay an extra night plus they gave us a great deal to stay another night. The room was clean and indoor pool area was very clean. Staff was extremely friendly and helpful.... More 

Was this review helpful? Yes
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to tell us about your stay! We value our guests' feedback and appreciate every comment we receive whether they be good or not. We apologize for not having made sure that your unit had the necessary painting completed before your arrival but are glad that you were able to witness firsthand the steps we... More 

Roswell, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Bad snowy weather kept us from getting to our cabin so we had to find a place to stay overnight--did a Google search and found this hotel--comfy bed, in suite washer/dryer and kitchenette--very reasonable price for the amenities--we were checked out by Sally with a big smile😃

Was this review helpful? Yes
THeResort, Manager at Resort at Governor's Crossing, responded to this review

From all of us here at The Resort, thank you so very much for sharing your experience! It is always nice to know that our hard work and dedication to complete guest satisfaction is noticed and appreciated. Sally will be thrilled to know that she made an impression on your stay with us! We are glad that you found the... More 

Huntsville, Tennessee
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The kids love this place ,,, staff always so nice great job guys we will be back again and again we came here with the Fairview ball team from Scott co Tennessee witch took home the state champs title way to go boys this is there 5th stay at this motel they always have a last

Was this review helpful? Yes
THeResort, Manager at Resort at Governor's Crossing, responded to this review

From all of us here at The Resort @ Governor's Crossing, thank you for the kind words and vote of confidence. We enjoyed having all of the participants in the Tournament stay with us and hope that we will continue to be your first choice for a place to stay for many years to come! Have a wonderful day and... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Resort at Governor's Crossing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Drive, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Orbitz, Booking.com, Despegar.com, Hotels.com, BookIt.com, Odigeo and Tingo so you can book your Resort at Governor's Crossing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Family Hotel in Sevierville

176 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (175)
Viewed
Family/play areas (12)
Viewed
Room/suite (54)
Viewed
Pool/beach area (33)
Viewed
View from room (11)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (14)
Viewed
1:50
Videos (3)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay