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All 22 Sevierville hotels

Resort at Governor's Crossing

3.5 of 5 Hotel   |   225 Collier Drive, Sevierville, TN 37862
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Resort at Governor's Crossing
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78%
Ranked #7 of 22 hotels in Sevierville
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Stacy O Broomall, Pennsylvania
  • Reviews (511)
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511 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Any
English first
Broomall, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was our first visit to Tennessee, we could not have picked a better place to stay! Tiffany, the Pool Attendant was so sweet and nice, the rooms were clean and huge, and location was perfect! 5 stars!!

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Gatli
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had a group of our friends travel to this resort for a short stay. This was the first time staying at this resort and it was amazing! Sally is the girl who will help you with your reservations and what ever else you may need. She is amazing with a great personality and reflects well as the face of... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

We are glad to hear how amazing your first time stay was with The Resort. Sally, our front desk clerk, is happy to know how well she is performing at her job. She is one of our many very friendly staff whose goal is to provide the best guest services possible along with clean and comfortable accommodations. Thank you for... More

Tullahoma, Tennessee
1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed for 3 nights and 4 days. First off the rules for the indoor pool are pathetic. I have a 3 yr old son who was scared to go down the water slide and wanted me to go with him, well I did and I got yelled at, then my son was brave enough to go down by himself... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

The goal of The e Resort at Governor’s Crossing is to provide a comfortable, clean place to stay. We want to also provide a fun, relaxing safe water-park environment for all our guests. Therefore, safety measures are in place so that all guests can enjoy themselves. We apologize if any of our safety measures made you stay less pleasant. We... More

Asheville, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

This was our 2nd trip to this resort and we are big fans of this place.Not only is it affordable,it is extremely nice for not only the kids but us adults too!!The staff, the rooms, and the water park are all great!! Ms. Pamela at the front desk is amazing! She is extremely nice and welcoming. She made us feel... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

First, we would like to thank you for choosing to stay with us again! We enjoyed to hear how every visit is a pleasant one and to know that we can be called a place just like home. The Resort takes great pride in providing clean, comfortable accommodations and fun for the whole family with our indoor/outdoor water parks and... More

Southwest Virginia
Top Contributor
143 reviews 143 reviews
35 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friends and I reserved one of the penthouse suites for a getaway last year, so we decided to do it again this year.. and we were glad we did! The suite was clean and comfortable, and had everything we needed... all at a great price! The suite was very spacious and comfortably sleeps 6 adults (One king size bed... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for leaving a review for our hotel. We are pleased to hear how enjoyable your second trip back to visit with us was. Our staff strives to make all of our accommodations clean and comfortable for our guests. It’s great to know that our hotel can provide you and your friends with relaxing atmosphere, so that your given... More

Ashland, Kentucky
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love pigeon forge, and love to take our grand kids. The resort offered us a great value along with an indoor water park, and an outdoor water park. You wouldn't have to leave the resort if you didn't want to. We had a full kitchen for cooking. It was awesome. Housekeeping only brought towels and emptied our garbage daily.... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

We are glad to hear that your stay was very pleasant and you found everything to your liking. We strive to offer the friendliest service around and provide an excellent value to our guests. It is wonderful to know that you and the grand kids got to take advantage of our indoor and outdoor pool areas along with our convenient... More

Sevierville, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

The front desk staff was accommodating and helpful! Colton helped tremendously with an unforeseen event regarding our reservation. The rooms have kitchenettes and are great if staying for more than a couple days! I would not call this a "water park", but it does have many activities for the kids and is part of the room cost. With stormy weather... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

With how busy everyone’s days are, we are grateful that you took the time to write a review on how pleasant your visit was. “Friendly staff and clean rooms” is the motto we strive for each and every day. I am glad I could help with the event that occurred with your reservation. All of our staff, such as Tiffany... More

Albany, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here over the weekend and I'm already planning my next trip. Great family atmosphere, very friendly staff. Our inhouse maid, Kayla, was very friendly, clean, and efficient. I was very pleased with our service. I will definitely return.

Was this review helpful? Yes 1
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

We are happy to hear that your stay was very pleasant. Our family atmosphere and friendly staff are everything we strive for as well as our presentation of clean rooms. It is great to hear that Kayla did her best at providing excellent service to you during your stay. Thank you for taking the time out of your busy schedule... More

Lawrenceburg, Indiana
1 review
3 of 5 stars Reviewed 2 weeks ago

Our family of four stayed here for my daughters springbreak choice. We decided to get a hotel with an indoor waterpark incase we got rained in. The check in was outstanding. Attendants were very friendly and informational about the different attractions in the area. The rooms I don't feel get the attention they need for the price you pay to... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you so much for your comments as all comments help us to see what can be done to make every guest's experience more enjoyable. We always want to exceed our guests expectations. We are so sorry that we were not able to do that in your case. We are investigating your concerns and addressing them in our meetings with... More

Canton, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was great. Clean rooms and all. I did discover that I left a pair of jeans and a shirt there. I called and "no one turned them in". Disappointed they were not "found". Other than that, a great place.

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to leave us a review. We would like to take the opportunity to apologize for the lost items that were not found. Our staff works diligently to properly label and document lost and found items. We are very pleased that your stay was enjoyable and that you found your accommodations to be clean and... More

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Additional Information about Resort at Governor's Crossing

Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
Resort At Governor`s Crossing Hotel
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Address: 225 Collier Drive, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sevierville
#4 Family Hotel in Sevierville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Sevierville #4 Family Hotel in Sevierville
Hotel Class
Number of rooms
293

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