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All 23 Sevierville hotels

Resort at Governor's Crossing

3.5 of 5 Hotel   |   225 Collier Drive, Sevierville, TN 37862
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Resort at Governor's Crossing
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77%
Ranked #9 of 23 Hotels in Sevierville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
Gingers2girls Kitchener
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586 reviews from our community

Traveler rating
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
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English first
Kitchener
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel in August 2014 and we had a blast. We loved Tennessee. There was so much to see and do. The hotel is clean and we loved the waterpark! We had the two queen room. We were on the parking lot side so we couldn't see the pool. We were on the third floor. The room... More

Was this review helpful? Yes
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to tell us about your stay! Giving your review after your stay helps us improve and helps future guests plan their vacation. We are very excited to hear you had such a great time! East Tennessee definitely has much to offer its guests. The Resort strives to be the home away from home for... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Resort was very clean front desk was very friendly greater you with a smile (mike job well done) was suprise they checked on us when we first gotten to room first time for that only thing that can improve on is pool attended need to look more like they wanted to be there exec the girl on Saturday good job.... More

Was this review helpful? Yes
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for letting us know about your stay! We are thrilled to hear that you enjoyed your time with us! Our staff strives to always provide exceptional guest service. The Resort aims to be your home away from home while you visit the Smokies. Thank you again, and we look forward to seeing you next time! More

Hazard, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are always clean and very spacious! The staff are always pleasant and very helpful. My children love the water park without braving the crowds! We have stayed here multiple times and have never been disappointed!!!!!

Was this review helpful? Yes
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you so much for your kind review! We love hearing back from our guests. We are continuously striving to be better and guest reviews help us do that! It is great hearing that your family always has such an enjoyable time with us. Connecting with our guests and providing a home like atmosphere for them so they want to... More

Lexington
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This was out first time being at this hotel. We really enjoyed it. It had; -clean rooms -friendly service (very attentive) -clean pool, both indoor and out -environmentally friendly -quiet rooms -separate rooms (big plus) -very roomy -felt like a home not a hotel room -fully equipped kitchen -washer/dryer -closet space -balcony -not close to highway The only complaints: -not... More

Was this review helpful? Yes 1
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

We would like to thank you for taking the time to let us know about your stay with us! First impressions are of the utmost importance and we are so glad we made such an impression on your family. Our mission is to create a family friendly environment that guests of all ages can enjoy on their vacation. Our condos... More

Hickory, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family headed up there for a little getaway before school started back. They called me and told me how nice it was and told me to come up and visit with them for the day. I arrived up there early and when I walked in to go find there room, everyone at the front desk greeted me like I... More

Was this review helpful? Yes 1
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you so much for taking time to tell us about your stay! We are thrilled to hear you had such a great time! Our staff makes it their mission to make our guests feel like part of The Resort family and it sounds like we succeeded. We are glad to be an escape for families while they enjoy their... More

New York
1 review
5 of 5 stars Reviewed 3 weeks ago

This is our third stay and we love it! This time we brought some more family members and they loved it too. We will all be back next year. YAY!!! We had a two bedroom so there was a King size bed in one room and two full size in the next room (each with a bathroom). The living room... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking time out of your day to let us know about your stay! We love hearing when guests enjoy their time with us. Having clean units available for our guests is of utmost importance. We strive to provide a fun, family friendly environment for our guests to enjoy while they are in the Great Smokey Mountains. It... More

Houston, United States
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We found this hotel online and it looked very nice. My husband went to their website for pricing and found a deal where you could book last minute and make an offer on pricing. He made an offer, they countered and we accepted. When we arrive, everything looks great, but then I start noticing all the bad stuff. The vent... More

Was this review helpful? Yes
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking time to let us know about your stay. We apologize for the breakdown in service during your time with us. As a resort featuring full condo units, what we provide is different from a hotel. Full kitchens and washer/dryer are featured in every unit so we do not provide complete stayover service nightly or extra kitchen... More

Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This Hotel is GREAT.!! WE LOVED IT.! We traveled to Pigeon Forge area many times since our Honeymoon for the last 13 years.. Trust me, we know many hotels there.. BUT no one like this.! It's supreme.! Our BEST VACATION ever.. specially for our kids (10 & 6) They loved the pools and the indoor waterpark. We spent hours playing... More

Was this review helpful? Yes
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

We are thrilled to hear you enjoyed your stay! We strive as a company to provide a family friendly environment for our guests to enjoy while they are in the area. Our property is in close proximity to all the favorite tourist spots and to Walmart so our guests can easily get all their favorite items for their vacation. We... More

Walton, Kentucky, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Overall, this hotel/condo was excellent. Plenty of space inside, with nice kitchen and bathroom. The pools were great, and it was nice to have an indoor/outdoor option. Staff was very friendly and housekeeping brought clean towels and took trash every day. Very close to Tanger outlets and the main Pigeon Forge drag. Great for small kids and families, will stay... More

Was this review helpful? Yes
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for your kind words regarding your stay with us! Our mission as a resort is to be family friendly and to provide world class guest service to our guests. We love sharing our outdoor/indoor water parks with guests! You can have water fun no matter the weather! Our location is, also, helpful for planning out your trip to... More

Berrien Springs, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

I visited this hotel with my family from Monday 8/11/14 to Saturday 8/16/14. It turned out to be the best place to be with family, well organised very friendly and helpful staff. Excellent pool service and hours overall EXCELLENT will definately recommend this resort and we will return to this hotel. Frank Chole MICHIGAN

Was this review helpful? Yes
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for letting us know about your stay! We are thrilled that you enjoyed your time with us! Our team makes it their personal mission to provide exceptional guest service to every guest. The Resort was built to be a family escape in the Smoky Mountains. We have amenities to accommodate every part of our guests’ family so everyone... More

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Additional Information about Resort at Governor's Crossing

Address: 225 Collier Drive, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing

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