We definately will come here again. This place is so awesome, from the check in with Misty we knew we had chosen wisely. Our 1 bedroom unit was perfectly clean smelled nice, the beds were extremely comfortable. The kitchen was very well stocked with pots & pans utensils etc. (we didnt use any but everything was there). Nice size bathroom...
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Thank you for having chosen The Resort @ Governor's Crossing and for posting your comments on Trip Advisor. We take pride in providing clean, safe and comfortable accommodations for our guests. With our units being condos, guest find the extra space enjoyable and relaxing.
We again thank you and look forward to providing your lodging needs in the future when...
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Really enjoyed our stay great location , waterpark was alot of fun. Misty was very nice the housekeeping staff is very nice.
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Thank you for having stayed at The Resort @ Governor’s Crossing and for posting your comments on Trip Advisor. Our staff takes great pride in customer service and we will be sure to let them know of your comments.
We are so glad that you enjoyed your stay and look forward to having you stay with us hopefully in the...
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Our group consisted of 2 adults and 4 boys aged 5-9. We stayed in the 1 bedroom suite which was a perfect size for our group of 6. The kitchen was well stocked (aside from a coffee maker that did not work but was promptly replaced). The price of the condo was very reasonable and affordable. The indoor water park...
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Thank you for having chosen to stay at The Resort at Governor’s Crossing. Our goal at The Resort is to provide clean, safe and comfortable accommodations. With the size of our units, plus all the added amenities, we are also able to provide value to our guests.
We thank you for posting your comments and look forward to having you...
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We traveled the day after Christmas for a few days. This is a great hotel. Very nice employees at check-in. We had a king suite, it was very nice, everything was as described and more. Very clean inside the room and out. They have a indoor water park that the kids loved. Even gave us coupons for free pancake breakfast...
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Thank you for having chosen The Resort @ Governor’s Crossing and for taking the time to post your comments on Trip Advisor. Providing our guests with clean, safe and comfortable accommodations in a friendly atmosphere is what we are all about at The Resort.
We again thank you and look forward to serving your lodging needs in the future.
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We booked this condo online with a "name your price" amount. I put in what I thought was a very low amount for a nice condo. (based on prices that I saw for other condos). The amount was declined but the came back with a counter offer that was still very reasonable and considerably lower that others that we looked...
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Thank you for having chosen to stay at The Resort @ Governor’s Crossing. Being able to provide clean, safe, comfortable accommodations is something we take pride in.
Something that is perplexing to me is your comments regarding our front desk staff. We have received many positive comments on Trip Advisor and other web sites regarding their friendliness and professionalism, as...
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My family and I took a three day family reunion at the Resort at Governor's Crossing over the Christmas Holiday. This location is full of a lot of good things, and some that need a little work. First of all, I enjoyed the two bedroom condo, with six people, that we stayed in with two bedrooms, baths, dining area, front...
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Thank you for having chosen The Resort @ Governor’s Crossing during this past Christmas Holidays. Many guests (especially during holidays and long weekends) enjoy our multi bedroom units due to their size, full kitchens, plus other added amenities.
In your review on Trip Advisor you mentioned a problem with the key card readers; we have received some replacements from the...
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We just returned from a 2 day holiday stay at the Resort at Governor's Crossing. In general it was an excellent stay. Everything you've read in other reviews regarding an awesome location and staff is spot on. You simply couldn't ask for a better location. It's close enough to everything going on that you're minutes away from it all. The...
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Thank you for having chosen The Resort @ Governor’s Crossing and for posting your comments on Trip Advisor. Customer feedback tells us what we are doing right, doing wrong, and what just needs a little improvement.
We thank you for the positive comments on our staff and the cleanliness of the property, two very important things to us and to...
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There is so much to do in the area, we couldn't justify staying at the other twice as expensive waterpark just down the road. This is our second satisfying stay this year. A 1 bedroom is quiet comfortable for a family of four with a toddler. Bring dishwashing liquid(they only supply the stuff for the dishwasher) and your groceries and...
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Thank you for having again chosen to stay at The Resort @ Governor's Crossing and for posting your comments. We appreciate you having pointed out among other things our location, water amenities and how having a full kitchen can extend the budget of today's travelers.
With this being your second trip of the year, rest assured that we will continue...
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My reservation got cancelled, I don't know how, because I had received by confirmation number by email. I had booked using The Name Your on Price link, something I have done several times. Christy was so helpful getting me and my Family a two bedroom condo. She really when above and beyond getting everything taken care of. Again Thank you...
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Thank you for having stayed at The Resort @ Governor's Crossing. We apologize for the error concerning your reservation. When dealing with 3rd party web sites occasionally an error may occur, thankfully these mistakes are very few and far between. We are working with the people at that web site to hopefully insure this does not happen again.
We are...
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My family and I visited the Governors Crossing Resort during the thanksgiving weekend. I was pleasantly surprised at the excellent service given to me by Christy (one of the front desk staff). I found myself first calling her and asking about the hotel before I chose Governors Crossing and she gladly helped me over the phone answering my every question....
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We are so glad your family enjoyed your stay at The Resort @ Governor’s Crossing during this Thanksgiving holiday weekend. Holidays can be very stressful time on those having to work therefore it is good to hear of your satisfaction with the members of our staff.
The Resort has made special efforts in the last year with regards to customer...
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