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All 23 Sevierville hotels

Resort at Governor's Crossing

3.5 of 5 Hotel   |   225 Collier Drive, Sevierville, TN 37862
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Resort at Governor's Crossing
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Ranked #10 of 23 Hotels in Sevierville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 5 days ago
w n Greenville, South Carolina
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608 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rockford, Illinois
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The best thing that I can say about this place is LOCATION. It sits next to the beautiful Wyndam Resort and you can see that resort as you pull into this hotel!!!!! Calling it a resort is a stretch. It is also close to Pigeon Forge and Gatlinburg which is the reason that I am not giving the hotel a... More

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Kingsport, Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

My family and I went for a weekend trip to Pigeon Forge and have looked into staying at the Resort at Governor's Crossing before because of the room layout and how nice the rooms looked from the photos online. Well we were in for a surprise when we got into the room - the couch and chair looked like it... More

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Greenville, South Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We very much enjoyed our stay. Staff was very friendly and helpful. I forgot credit card at front desk and Ariel called us to let us know card was at front desk. Our key would not work and maintenance was called immediately to our room. Problem solved quickly. Our room was nice with kitchenette and gas fireplace. Indoor pool was... More

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THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of the entire staff, I'd like to thank you for the kind words you have shared with us! It makes us all swell with pride to know that we are doing a great job of making our guests' vacations comfortable and relaxing. It is pleasing to know that even when there was an issue we were able to... More

Lexington
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff was always friendly and ready to help! We weren't happy with out first room because we had asked for a out looking room of the town, and he got s pool view. The guy at the desk was able to quickly switch our rooms, exactly how we wanted. The pools are clean, and warm on the inside. They... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking time from your day to tell us about your stay! The desk staff is always available to help with questions or concerns during your stay. I’m glad they were able to get you into a room that suited your needs better than the original one. Having the heated pools indoor and out is a definite plus... More

Sylva, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Took our granddaughters here for the HEATED indoor water park. Although there are other hotels with water parks, this one was geared more to their ages (4 & 6). Got a 3 bedroom condo/room that accommodated all of us VERY comfortably. Bedding, towels, bathrooms and kitchen were clean. Comfortable beds with plenty of pillows, plenty of towels and the kitchen... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

We are thrilled to hear your family enjoyed their time at The Resort! The three bedroom is our largest unit and is very accommodating to large families. It can actually sleep up to 14 people! Feedback from our guests is always appreciated. Furniture is updated through our homeowners. As managers, we can pass that advice onto the homeowners so they... More

Dalton, Georgia
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great, especially for families. The amenities are better than what you would normally find at a time share resort. Rooms are very nice with full kitchens including dishwasher, oven, microwave and full size refrigerator. The staff were very friendly. I would have to consider this the top place to stay in the Gatlinburg/Pigeon Forge/Sevierville area.

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for the feedback on your recent stay! We appreciate the high praise! Our aim is to reach families, like yours, to come make memories at our resort. In order to do that, we try to have our rooms clean and ready upon check in and all amenities family friendly. Thank you and we hope to see you on... More

Frankfort, Kentucky
Top Contributor
68 reviews 68 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took our grandkids to Sevierville in October. We stayed at Governor's Crossing. It was a nice I bedroom with everything you could possibly need. The indoor waterpark is a little small, but we really enjoyed it. The outdoor pools were heated and it was still warm enough outside for us to be able to enjoy those also. The rates... More

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THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking time to tell us about your stay! We are so glad you and your grandkids enjoyed your time with us! Having many condo sizes makes booking easy for a family of any size. The water park is always heated and ready for families to enjoy, as well. We appreciate your loyalty and hope to see you... More

Miami, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was a little worried with our stay as we had never heard of Resort at Governors Crossing but I have to say that the minute you walk into the lobby it is so nice and they were so nice and warm that I was hoping the room would be just as nice. We were given a room on the... More

Was this review helpful? Yes 1
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for telling us about your recent stay! We are so glad you decided to give us a try! Our staff greets all of our guests with the southern hospitality they would expect staying in the area. The Resort housekeeping staff has a thorough cleaning schedule to make sure each and every unit is clean and ready for our... More

Ocoee, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This place is just like home We had the 2 bedroom unit Walked in full size kitchen dining room Full size living room, Great bedrooms WONDERFUL PILLOWS> Had the greatest service with 2 great members BRANDON AND MIKE< If you needed anything no matter what they were they to help. Just a friendly wholesome employee. Always were smiling and greeting... More

Was this review helpful? Yes
THeResort, Guest Relations Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking time to let us know about your recent stay! We love hearing that you that thought The Resort was “just like home” as that is what we aim for. Brandon and Mike are glad to hear they were such help to you during your stay, as well. Our desk staff is very knowledgeable and is ready... More

Panama City Beach, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We took the grand kids,7 & 11 for 5 nights during fall break,and we all enjoyed.One day was even warm enough for using the outdoor water park.The room was very spacious and clean.The young man at check in was exceptionally nice.No complaints and a great time had by all. Grand kids say AWESOME!! Loved playing basketball and water slides !

Was this review helpful? Yes 1
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We are so glad to know that you and your family enjoyed themselves and were able to take in all that The Resort has to offer! Our staff take such great pride in providing clean rooms and being knowledgeable and helpful for all of our guests and they will be tickled to learn that they made such an impression on... More

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Additional Information about Resort at Governor's Crossing

Address: 225 Collier Drive, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 293
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing

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