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Wyndham Smoky Mountains

Certificate of Excellence
GreenLeadersSilver level
3.0 of 5
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308 Collier Dr, Sevierville, TN 37862 (Formerly Fairfield)
Wyndham Smoky Mountains
Best prices for: 1 room 1 guest
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Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
LetMeGoTravel Oklahoma City, Oklahoma
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460 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oklahoma City, Oklahoma
Contributor
16 reviews 16 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great property. Everything was clean and in good repair. Convenient location with easy access from highway and to restaurants, area attractions and the Smoky Mountains. There are 2 areas - one on each side of Collier Drive. The outdoor pool and hot tub in our area was closed for cleaning but were scheduled to be open by Memorial Day. Both... More 

Was this review helpful? Yes
Tammie M, General Manager at Wyndham Smoky Mountains, responded to this review

Thank you for the kind words. We are working on improving one of our outdoor pools for future visits, but I am happy to hear that you were able to enjoy one of our other pools. We are glad to hear you enjoyed your stay and the convenience of our resort to the area attractions. Again, thank you for reaching... More 

Fenton
Top Contributor
118 reviews 118 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This resort is very nice. It is much better for adults only than the other Wyndham Great Smoky Mountain Lodge which caters to families with kids. Rooms are very nice and comfortable and it has elevators for those who need them. The pools are salt water and quite refreshing! This is our 2nd stay here and we love it! The... More 

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Greg T, Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your comments and recent stay here at Wyndham Smoky Mountains! We look forward to serving you again in the future! Thank you! More 

New York City, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came for a family vacation, it's was superb. Near the great smoky mountains. Not far from some amazing ski slopes and Dollywood. Fun family vacation I would recommend it if you're looking for a good ski trip. Be careful of the timeshare people. They will completely try and get you buy into they're timeshare. That's the only thing I was... More 

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Greg T, Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your comments and your recent stay here at Wyndham Smoky Mountains! Great to see that our units were to your liking and that the area offers many opportunities for adventure! Thank you again! More 

Atlanta, Georgia, United States
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I didn't realize it was a timeshare upon booking. Check in was easy and the front desk staff were helpful. THEN... we had to retrieve our parking pass from the time share appointment setters. We were tired from our travels and hungry, after half an hour of trying to avoid it, we succumbed to making an appointment in which we... More 

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Greg T, Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your comments and recent stay here at Wyndham Smoky Mountains! We continually strive to provide the optimal environment for all our guests and your comments will help us achieve that. Thank you again! More 

Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So first of all I will start out by saying we have stayed here several times and each and every time the wi-fi is terrible!! Always tell them and never gets better. The walls are super thin so much that I could hear the guy above us peeing and could hear their TV playing. So needless to say if we... More 

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Greg T, Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your comments and your recent stay here at Wyndham Smoky Mountains! I'm happy to announce that in the next 45 days we will be receiving a massive upgrade to our WiFi that will greatly enhance the service at the site! We look forward to serving you again in the future! Thank you! More 

Nashville, Tennessee
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I could tell from the reviews I read that this was going to be a nice place but I never dreamed it would be THIS nice!! This was our first time at Wyndham Smoky Mountains and what a pleasant surprise. I knew as soon as I walked into the lobby to check in that this was going to be a... More 

Was this review helpful? Yes 1
Greg T, Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your comments and your recent stay here at Wyndham Smoky Mountains! We want you to come back and enjoy us for much longer the next time and we are excited to serve you again! Thank you! More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We rented a 2 bedroom condo for two couples and two grandchildren through Vacation Strategies. It was a very nice facility with lots of amenities and was also located in a nice area with great restaurants and the large Tanger Outlet mall. It was very clean, quiet, and about the cost of a moderate hotel with four times the space!... More 

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Greg T, Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your comments and your recent stay here at Wyndham Smoky Mountains! Great to hear that you enjoyed the space that our units have and we can't wait to have you back to serve you again! Thank you! More 

Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We traded in our RCI weeks and chose to visit the Smoky Mountain area for the first time. The mountains and park were beautiful and we loved it. The grounds of the Wyndham were very nice. We stayed in a 2 BR condo which was very spacious and had everything we needed. We actually found the WiFi to be just... More 

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Greg T, Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your comments and your recent stay at Wyndham Smoky Mountains! We are excited that you chose us for your vacation and that youlll have to come back to finish checking out the area! Thank you again! More 

Green Bay, Wisconsin
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 16, 2015

We stayed here in 2013 and it was so much fun that we decided to return in 2015. We have stayed at many different Wyndham condos across the country and we love it here. The location is perfect and the rooms are spacious and well equipped. A couple of cons--First, the pools are VERY small and have a capacity of... More 

Was this review helpful? Yes 2
Greg T, Manager at Wyndham Smoky Mountains, responded to this review

Thank you very much for your comments and your recent stay here at Smoky Mountains! We are currently anticipating updating our WiFi in the next 45 days to a more modern system with much higher speeds that are suitable to our guests needs. Great to see that you and your family were able to take advantage of some of the... More 

Green Bay, Wisconsin
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 12, 2015

Clean rooms with amazing views of the Smoky Mountains. Comfortable beds, couches and pillows that made you feel like you were at home. Nice pool and play area for kids. We had a really fun relaxing stay!

Was this review helpful? Yes 2
Greg T, Manager at Wyndham Smoky Mountains, responded to this review

Thank you for comments and your recent stay here at Wyndham Smoky Mountains! We look forward to serving you and your family again in the future when you visit Tennessee! Thank you! More 

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