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All 34 Sevierville accommodations

Wyndham Smoky Mountains

3.5 of 5 Condominium   |   308 Collier Dr, Sevierville, TN 37862 (Formerly Fairfield)
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Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Stephen R Washington, Missouri, United States
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398 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 of 5 stars Reviewed yesterday NEW

This is the worst place I have stayed while in the mountains! Poor checkin service. No information given about the facility and where to find pools ect. Internet and tv out most of the time. Tub and several other fixtures broken. Light bulbs blown or not working. Room dirty, dusty. One room even had a spider web in a corner.... More

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Washington, Missouri, United States
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We traded our RCI week for this vacation, and are we ever glad we did. We really had a nice vacation. Everything that was supposed to be done, was done. Check in went really smooth, we got tickets to 3 different shows, did some sightseeing. There were lots of units in our building, and there was an elevator, which was... More

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Concord, North Carolina
Top Contributor
115 reviews 115 reviews
40 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our check-in experience was a disaster, as it must have been for those checking in at the same time. Units weren't ready and some were waiting hours for a room. But the staff tried their best to be pleasant. It was purely mismanagement. Then, on the first morning, we were contacted about being in the unit to "receive our gifts."... More

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Top Contributor
131 reviews 131 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

We used our RCI points to trade into this unit. The staff all around were very pleasant and were anxious to help in any way. Check-in was easy and quick but we had to ask how to get to the unit. Since there are many units here and across the street this could be a difficult task. Minor complaint is... More

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15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The resort is beautiful. Activities are second to none if that is your thing. We prefer sightseeing and learning about the area and culture. We did play miniature golf last night watching the sun set and waiting for the Super moon and were not disappointed with either! We had a 1 bedroom and it was large. Cleaning left a bit... More

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Elizabethtown, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

My family went here in 2006 when our daughter was an infant. My daughter loved the outdoor playground & we all loved the suite! After looking at all the traveler photos & information on ammenities & local attractions, I am so excited about our trip in a month. One of our friends coming with us has an special needs child... More

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Monmouth, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved our 7 days at the Wyndham Smoky Mountains. Prior to visiting Dollywood I suggest breakfast at the Millhouse in Pigeon Forge and park at the Patriot Park. Ribs at Calhouns were ok if you've never had ribs from the Rib Shack in Galesburg,IL. Go horseback riding at the Smoky Mnt. Stable. Nearby is the Mingus Mill which actually... More

Was this review helpful? Yes 2
Plantation, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Cannot complain about overall resort it was great.,, but shower could of used some good old fashion elbow grease and BLEACH we stayed in building 10 room 1021 shower pan almost black and mold in all the grout. Counters very stickey in kitchen. lint on floor when walking in. But rest of resort and staff excellent. we did have a... More

Was this review helpful? Yes 1
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great resort. The rooms are spacious, and in great shape. They are decorated with a Mountain, wildlife theme. The living room/kitchen/eating area is very large with a great deck. We had a 2 bedroom with 1 bedroom with a king and a large master bath. The other bedroom had 2 full beds. The kitchen has a microwave,... More

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Easton, Pennsylvania
Top Contributor
129 reviews 129 reviews
29 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Been to this area before but first time at this resort. Never again! Had a very large two bedroom unit on the first floor. Was very pleased with the very large size of the unit. Master with it's own bathroom and king sized bed. Guest bedroom with bathroom that opened into the living area had two queen beds. Resort is... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(8)
  • Pigeon Forge(8)
  • Top floor(7)
  • Bedroom unit(3)
  • Outdoor pool(3)
  • Hot tub(3)

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862 (Formerly Fairfield)
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Smoky Mountains 3.5*
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham

253 photos of this hotel

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Hotel & grounds (34)
Room/suite (36)
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Bathroom (9)
Dining (12)
Pool/beach area (7)
Family/play areas (5)
Business center/function rooms (1)
Other (104)

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All management photos (32)
Hotel & grounds (5)
Pool/beach area (5)
Room/suite (12)
Dining (2)
Other (8)
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