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Wyndham Smoky Mountains

Certificate of Excellence
GreenLeadersSilver level
308 Collier Dr, Sevierville, TN 37862 (Formerly Fairfield)
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1 room 1 adult
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Wyndham Smoky Mountains
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601 Reviews from our TripAdvisor Community

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Chattanooga, Tennessee
Level Contributor
50 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Let me first say we are owners at the Wyndham Wilderness location but love the Wyndham Smoky Mountains location for the convenience to shopping and restaurants. Without a doubt this is a beautiful complex and the units are immaculate. We would recommend anybody considering a trip to the Smoky Mountains staying here.

Helpful?
Thank HaroldStockburger
South Milwaukee, Wisconsin
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We exchanged to this resort in January, knowing it's the off-season. The resort is huge, 560 units with two centers for activities (swimming, hot tubs, crafts). They have tickets for area attractions available at a discounted price (many don't operate this time of year or have "winter" hours. Check-in and Check-out were a breeze, staff very friendly. Our 2 bedroom... More 

Helpful?
Thank TheWuch
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know... More 

Myrtle Beach, South Carolina
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Used a three bedroom unit. Very spacious with a good size living room. With the kitchen dividing the dinning room. Two of the bedrooms had king size beds and one with two doubles. Far from the indoor pool you have to drive. My wife is handicapped and we were in a handicapped room. We happened to be there during a... More 

Helpful?
Thank Robert L
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please... More 

Springfield, Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazingly friendly staff. Amazing view of the mountains from or patio. The resort was quiet. The Elkmont activity center was big and clean. The outdoor amenities were not operational when we went, but they had the indoor pool and hot tub open. Since there is a washer and dryer in the unit and they give you laundry soap, you really... More 

Helpful?
Thank Prfctangelgonebd
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We bought with Wyndham in October and booked our first trip for New Years so the kids could enjoy the indoor waterpark since we were promised tickets. Tickets weren't there when we checked in and were told by our very rude and pushy Owner Services person that we couldn't get them except through her and to sit through yet another... More 

Helpful?
1 Thank GAmomof3kids
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know... More 

Fort Mill, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed in a lovely 2 br after the season was over in Jan 2016. The staff was quick and knowledgeable. We did the presentation and it was tasteful. We enjoyed the winery trip and wine but area was cold. We expected the cold but the humidity in the air made the wind chill 10 degrees colder every day. We... More 

Review collected in partnership with Veterans Holidays

Helpful?
Thank Charles R
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please... More 

Rocky Mount, North Carolina
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this resort on a mini-vacation to the Smoky Mountains, booked it through Orbitz.com. It was wonderful; I wished we had booked a longer stay. The condo was excellent, big and spacious. The unit we stayed in was a two bedroom. The master bedroom had a separate bathroom with a Jacuzzi tub. The placement of the Jacuzzi seemed... More 

Helpful?
Thank erlucas
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We rented a 2 bedroom condo and everything was wonderful. Before arriving, I called and spoke with Rick and he gave me great tourist information as we have never been to this area before. The condo was clean and we found everything in working order. The work out facility was a lot larger than I was expecting which made it... More 

Helpful?
Thank Fran C
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please... More 

Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were invited to travel with a friend. The check in process went smoothly and we were given directions to our unit across the street. Crossing the street was not easy as it is an extremely busy road. The unit had 2 bedrooms and 2 baths. The kitchen, dining room, and living room were one large room. The thermostat in... More 

Helpful?
Thank RosenMark
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Awesome accommodation we stayed on the top floor the only problem would be the children running up and down which we could still hear at night. Facilities you had to drive across the road to use which was a nuisance. We stayed for two weeks. Our accommodation was close to the main road so you would here the traffic and... More 

Helpful?
Thank raelynnm2016
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know... More 

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