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Wyndham Smoky Mountains

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308 Collier Dr, Sevierville, TN 37862 (Formerly Fairfield)
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Wyndham Smoky Mountains
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509 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centerville, OH
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

This trip was a surprise to us when my aunt & uncle called and offered us the trip as they weren't able to go. It was 5 nights they had already paid for with their vacation club points. Much to my aunt's dismay, it cost us $129 to transfer it to us. But what a deal!! $129 for 5 nights... More 

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5 of 5 stars Reviewed 1 week ago

Second visit and loved it once again! Stayed for our anniversary and had great time just the two of us. Great place for families to enjoy time together or even apart with things to do on property and surrounding areas. Even received an anniversary gift from Wyndham which was a nice gesture. Will be back and would recommend.

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Columbus, GA
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed 4 nights with my friend and her family whom are Wyndham owners. Together we had 4 adults and 5 children. We have two one bedroom condos that joined. There were pull out sofas in both units. We had a great week here. The furnishings were all up to date, clean, and there was granite in the kitchen. The... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We are Wyndham owners and enjoyed our stay. We liked the layout and the floor plan, the location was great. But we had an issue with insects, both flying and crawling. A technician did spray our room and apologized for the inconvenience. Also the walls are thin and you can hear noise from other units very well. Other than that,... More 

Was this review helpful? Yes 1
Chatham, Virginia
Level Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is excellent, 10 min from Dollywood, 5 from Pigeon Forge loaded with things to do, lottsa shopping. Many amenities, in/out pools, excersize room, club house, and much more. Rooms are large, full kitchens, well equipped. A staff that is eager to help make your stay the most pleasurable.

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Raeford, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Wyndham Smoky Mountains Sevierville Tn. has an excellent helpful staff, great amenities and comfortable rooms. It is located in a beautiful area with a lot to see and do. We will stay there again in the future and would recommend this resort to our family and friends.

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Grand Rapids, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We can not say enough about our stay at the Wyndham Smoky Mountains. Not only was our room fantastic and the location great, the staff was so incredibly thoughtful. My boyfriend proposed to me during our vacation, and the staff sent us a bottle of champagne and a hand written card. We were so touched that they took the time... More 

Was this review helpful? Yes 2
Parkersburg, West Virginia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are Wyndham owners at this resort and this is the second time we've vacationed here. We had a three bedroom in building 24. As I understand it, Wyndham just built new buildings at this resort. I wish that they had put the money into the existing units. Our unit was definitely showing its age with chipped paint, stained furniture... More 

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Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you so much for your feedback. It is important to us that you have an Awesome Vacation and that we provide Excellent Guest Service to all our owners and guests. As you know, we are very popular vacation destination here in the Smoky Mountains. It is always our goal to provide you and your family with a very clean,... More 

Wellman, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful clean resort. We stayed in a 2 bedroom condo that was spotless. Loved the resort. I wish they would of had another pool and more hot tubs because they were crowded but still nice. Check in was fast and good the only thing I didn't like was we had to wait for are room past check in time. Only... More 

Was this review helpful? Yes
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We really appreciate the time you took to inform us on your Great Vacation Experience. It is always our highest priority to meet your check in time and your expectations. We understand that you want to get your vacation started, and we work extremely hard to make that happen! We need customers like you to make us successful! We will... More 

Etowah, North Carolina
Level Contributor
113 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at Wyndam properties in Fla., AZ, CA. The Smokey Mountains one is the best. I arrived at Noon. Check-in was effortless and friendly. My room was available at 12:30 for early check in. It was clean and very comfortable. There are two activity centers, golf, ping pong, great views and more. The condos are beautiful on the... More 

Was this review helpful? Yes 1
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. Your ownership is very important to us. We work very hard to provide the best customer service and to make our property the best in the area. Your comments and scores are most appreciated! Your... More 

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