We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Pigeon Forge

Hotel website
Hotel deals
Hotel packages
1650 Parkway US Highway 441, Sevierville, TN 37862
Special Offer
Earn Rewards Points
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Fairfield Inn & Suites Pigeon Forge
Professional photos View all
Browse nearby
Fairfield Inn & Suites Pigeon Forge
Fairfield Inn & Suites Pigeon Forge
Fairfield Inn & Suites Pigeon Forge
Add Photo Write a Review

198 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    45
    71
    50
    24
    8
See reviews for
71
64
6
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (35)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (37)
All months
Columbus Ohio, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

This was part of a Dollywood package, we did not have many choices. Our room was not cleaned properly for 2 days. The beds were not changed but made up. The bathroom was not touched and the floors were not swept. The 2nd night when we discovered our unclean room they sent in the head housekeeper at night. She said... More 

Was this review helpful? Yes
Venice, Florida
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Its proximity to all the sites and shows is great. It's a fair place to stay. Im in a lot of hotels so I am a little spoiled. I want a bigger and newer versions of Tv. The breakfast room is narrow, so when there is a large breakfast crowd, no one can move. The staff is great. I have... More 

Was this review helpful? Yes
General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Eric, Thank you for choosing to stay with us. I hope that everything else was ok other than what you have mention. Luckily we are having a complete renovation in 2016 to update the hotel as well as make the breakfast room larger. We hope you can give us another chance when you come back to the area. More 

Anthem, Arizona
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I will always preface my reviews with: "My husband and I ONLY stay at the Marriott." We look for the various brands at our travel and work locations, and usually we are more than pleased. It seems, however, that the Fairfield brand is one to avoid. I stayed at the Pigeon Forge Fairfield and it was merely a place to... More 

Was this review helpful? Yes
General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Susan, Thank you for choosing to stay with us. I am very sad to hear that you had an upsetting experience while with us. The issues you experienced are not our standards and are unacceptable. I will be discussing this issue futher with the housekeeping depatment to make sure this does not happen again. I want to sincerely apologize for... More 

1 review
4 of 5 stars Reviewed 1 week ago

close to shoping and places to eat.not to fare to any thing ,nice pools ,people were nice and helpful,clean we needed to get away from home.had a good time my wife has a suport dog and welcome him and made us feel that we were at home

Was this review helpful? Yes
Aventura, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here on a family vacation. Clean hotel and the location is close to most all of the main attractions. Not a top notch hotel, but pretty reasonably priced for the average family. Many places located within walking distance of the hotel.

Was this review helpful? Yes
Riceville
Level Contributor
133 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

This location due to being a tourist area and the way the rooms are situated makes for a very noisy stay. The people outside my room sounded like they were in my room. Hallways are very noisy due to the layout as well. It is convenient to shopping, food, and attractions. If you want a good night's rest or to... More 

Was this review helpful? Yes
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for noice. We wish you would have told someone so we would've fix the problem for you. We have shared your feedback with the appropriate hotel team to ensure that... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Carpet between toilet and sink was wet when we arrived and stayed wet our whole trip! Yuck! Mattress was very uncomfortable and the room was musty and humid. Loud road noise as well. Only slept about 3-4 hours a night. Could hardly get in the bathroom and shut the door. To much money.....for all of that! Yummy muffins though 😉

Was this review helpful? Yes
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Pigeon Forge. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for loud road noice,... More 

Level Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I were looking for a nice place to stay for one night on a road trip. We are loyal to Marriott and know the brands well. We usually enjoy Marriott, Fairfield Inn, and Residence Inn hotels as our go-to hotels. The bad: - Small awkward hotel L shaped front entrance with small doors. We thought it was... More 

Was this review helpful? Yes 2
General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Mr.Bill, Thank you for choosing to stay with us. I want to apologize for the issues and inconvience you experienced while you were here with us. We are scheduled to have a complete renovation in the fall of 2016 to update our facility. The cleanliness of the bathroom is unacceptable and will be reported to the correct department head and... More 

Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just a FYI if your using Google maps to bring you to the hotel its on the right not the left like Google says. Now-the hotel was clean but there was ants in our room. I'm sure it's the time of year it is. The breakfast was your normal continental breakfast.

Was this review helpful? Yes
Lexington, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Took 2 grandkids on a short getaway for Spring Break. The hotel was fairly new and in good shape. We enjoyed the indoor and outdoor pools as well as the hot tub. The room was spacious and comfortable for 2 adults and 3 children. The location was nice since it was close to all the attractions but off the main... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Hotel & grounds (16)
Viewed
View from room (7)
Viewed
Room/suite (13)
Viewed
Bathroom (8)
Viewed
Dining (4)
Viewed
0:16
Videos (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay