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Fairfield Inn & Suites Pigeon Forge

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1650 Parkway US Highway 441, Sevierville, TN 37862
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Fairfield Inn & Suites Pigeon Forge
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Fairfield Inn & Suites Pigeon Forge
Fairfield Inn & Suites Pigeon Forge
Fairfield Inn & Suites Pigeon Forge
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friendly! Clean...soft beds! Air conditioner was very quiet! Huge difference from our last hotel! Hot cookies and lemonade served at the desk. Didn't make it to the breakfast but that is usually superb also! They are getting a remodel soon looking forward to staying again! Very accessible to shopping and food! Excellent place!

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Finksburg, Maryland
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay was from June 12th to June 14th. We stayed in room #306. The room was very nicely decorated and extremely clean. The mattress was very comfortable with full size pillows. The FREE continental breakfast has Belgium waffles, hot and cold cereals, scrambled eggs and sausage patties, assortment of fresh fruits, Danishes, bagels and breads along with coffee, tea,... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

I have rarely been disappointed with the Fairfield in the many cities I have visited and have stayed at the Fairfield. Always consistent with quality. Usually very helpful and friendly staff. The only thing I noticed about this location is the entrance is almost like an after thought. Not very impressive. However the lobby was very well decorated and nice.... More 

Was this review helpful? Yes 1
Soddy Daisy, Tennessee
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed a week to attend a class related to work. Very clean modern room.Good breakfast downstairs. Friendly staff. Stayed on second floor. Room had plenty of good modern lighting and good ergonomic computer chair. Bathroom was small but for one person was ok. The room I stayed in had no balcony but there are rooms available with balcony.

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Carmel, Indiana
Level Contributor
69 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped here going from Indiana to South Carolina. Ideal for us as we only stayed one nite each way. Personnel were very friendly and helpful. Room was comfortable and clean. Free breakfast had variety from healthy to not healthy, we ate a reasonably healthy meal and it was very good. Would return.

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Louisville, Kentucky
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a basketball tournament with a total of 4 in our party. Here's the skinny on our stay. The outside: This hotel is located directly across the street from the Tanger Outlet. I was concerned that the traffic light in front of the hotel would not change often enough for us to get in and... More 

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General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Thank you for choosing to stay with us and I hope you enjoyed your time here. I appreciate all of you feedback which in returns helps make us a better hotel and brand. We will be having a complete renevation in the later part of 2016 and would love for you and your family to come back to see all... More 

Columbus Ohio, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This was part of a Dollywood package, we did not have many choices. Our room was not cleaned properly for 2 days. The beds were not changed but made up. The bathroom was not touched and the floors were not swept. The 2nd night when we discovered our unclean room they sent in the head housekeeper at night. She said... More 

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General M, Assistant Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Please accept our sincere apologies for any inconveniences you encountered during your stay with us. We strive to ensure all guest have the best possible experience while visiting our property. We take great pride in our housekeeping staff and in your case we simply received the information too late to make the proper corrections. We hope that you will give... More 

Venice, Florida
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 29, 2015

Its proximity to all the sites and shows is great. It's a fair place to stay. Im in a lot of hotels so I am a little spoiled. I want a bigger and newer versions of Tv. The breakfast room is narrow, so when there is a large breakfast crowd, no one can move. The staff is great. I have... More 

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General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Eric, Thank you for choosing to stay with us. I hope that everything else was ok other than what you have mention. Luckily we are having a complete renovation in 2016 to update the hotel as well as make the breakfast room larger. We hope you can give us another chance when you come back to the area. More 

Anthem, Arizona
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 29, 2015

I will always preface my reviews with: "My husband and I ONLY stay at the Marriott." We look for the various brands at our travel and work locations, and usually we are more than pleased. It seems, however, that the Fairfield brand is one to avoid. I stayed at the Pigeon Forge Fairfield and it was merely a place to... More 

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General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Susan, Thank you for choosing to stay with us. I am very sad to hear that you had an upsetting experience while with us. The issues you experienced are not our standards and are unacceptable. I will be discussing this issue futher with the housekeeping depatment to make sure this does not happen again. I want to sincerely apologize for... More 

1 review
4 of 5 stars Reviewed June 27, 2015

close to shoping and places to eat.not to fare to any thing ,nice pools ,people were nice and helpful,clean we needed to get away from home.had a good time my wife has a suport dog and welcome him and made us feel that we were at home

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