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Wyndham Vacation Resorts Great Smokies Lodge

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1425 Old Knoxville Highway, Sevierville, TN 37876
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1 room 1 guest
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Wyndham Vacation Resorts Great Smokies Lodge
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242 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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    (242)
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    (69)
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There are newer reviews for Wyndham Vacation Resorts Great Smokies Lodge
See the most recent reviews
Houston, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 8, 2014

This was a great place to stay. Rooms were very clean and well stocked. The one bedroom deluxe was more than enough for a family of 4. Size able kitchen and bedroom and a bathroom with a spa. Nice living and dining area. Our unit was on the 6th floor in building 6 and had 2 TVs, DVD player and... More 

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear unec, Your feedback was great. We so look forward to hear back from the families that have experienced the resort. A vacation that you can just relax and be content without the running around is a vacation that I like too. We hope that your family visits again soon and gets the opportunity to try even more amenities on... More 

New York
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 5, 2014

We got very luck when we did a timeshare exchange to this resort. Not only do you get a well furnished condo unit you get to use all the amenities for Wilderness in the Smokies. I went with my wife and my son and daughter. My kids loved this resort so much they did not allow us to really venture... More 

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear JBartlett1, We really appreciate your comments and are excited that your family had such a great time at the resort. I do like to encourage folks to see the area, but when you can take a vacation and not have to run around the whole time, that can be even better. Thank you for taking the time to submit... More 

Midwest
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 3, 2014

I booked my 2 bedroom unit more than 6 months ago and got a EMAIL the day before check-in stating that due to unforeseen circumstances that my reservation was moved to a sister resort. Now listen the entire reason we booked was for us to be able to take advantage of the water park and be able to go back... More 

Was this review helpful? Yes 8
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear JamMidwest, We appreciate you taking the time to share your feedback. I can understand that your experience with the reservation was frustrating to say the least. We would like to take the opportunity to further discuss this with you. At this time, we are not able to pull up your account without the proper information. Please feel free to... More 

Cincinnati, Ohio
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 3, 2014

We stayed in a 4 bedroom suite and absolutely loved it! This was the perfect location for our all of our family to be able to meet up and spend a few days together. The water park access was just icing on the cake honestly. Our kids loved it, but we also enjoyed other activities in the area. The unit... More 

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear hipmomof4, Thank you for your great feedback. The four bedroom units are incredible and give you so much space. It's usually easy to feel relaxed in an environment like that. I am so sorry about the inconvenience of the noise around your unit. I know it is important to feel completely relaxed when on vacation. Please feel free to... More 

Fayetteville, NC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2014

My family of 6 spent a week in a fully-stocked 2 bedroom unit in the Wyndham building number 6 which was closest to the indoor and outdoor waterparks. There was plenty of space for all of us! The master bedroom had a king bed, Jacuzzi, shower, toilet and 2 sinks. The 2nd bedroom contained 2 full-size beds near the hall... More 

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear johndanita, It's always great to hear when a family has enjoyed there vacation with us. This is what we strive for and nothing pleases us more. It seems that your family got to relax and have a great time. We look forward to having you come visit us again soon. Thanks. Sincerely, Briana Nininger briana.nininger@wyn.com More 

York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

Spent a week with our daughter, son-in-law, and two grandchildren here. Enjoyed a 3br/3b presidential condo facing the golf club. Our family had a spectacular time enjoying the water parks, indoor and out and the fantastic arcade. The resort was impeccable with all amenities. The staff beyond reproach. We wanted for nothing while visiting. At Christmas last year, we got... More 

Was this review helpful? Yes 2
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you Donna, for your fantastic feedback. It really means so much to our staff when they hear that they helped make someone's stay memorable. It seems that the grand kids had a great time too. We are also looking forward to your return next trip. Thank you again. Sincerely, Briana Nininger briana.nininger@wyn.com More 

Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 21, 2014

This is a fantastic place to stay. We had a two room suite which has a full kitchen, living room, one bedroom with a king bed, jacuzzi & shower. Another bedroom with two full beds and a full bath next to it is across from the full kitchen. There is also a washer and dryer, the kitchen is stocked with... More 

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

TravelingJustice, Your feedback is greatly appreciated and we will be sharing it with our staff. We are pleased that your enjoyed the unit and all the amenities on the property. For your next visit, please feel free to take advantage of the on-site shuttle for a more relaxing trip to the water parks. There is no charge and the service... More 

Plymouth, Indiana, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

Wonderful, wonderful. We stayed in the resort/time-share side. Clean, well decorated, stocked, spacious,rooms. Super friendly staff. Every request met in a timely manner. Traveled with four adults and four kids under five. Great place for all. Every staff member was genuine and friendly. The water park was clean and seemed to have a life guard every ten feet. Life jackets... More 

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Amy, Thank you so much for the great comments. Our staff will be thrilled to hear your thoughts. We strive to make sure every guest has a fun vacation and to get feedback like your just makes it worth while. We are looking forward to your return visit. Sincerely, Briana Nininger briana.nininger@wyn.com More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 8, 2014

We were really impressed by the quality of our 2BR2BA suite. The kitchen was stocked with all the utensils and dinnerware we needed to cook meals. The water parks were fantastic, and an easy walk from our room. My parents golfed and enjoyed the challenging course. I ran 5 miles around the property and the views were beautiful. I would... More 

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear aubreyland325, It was great to hear you had a good time at the resort and liked the accommodations. As part of our Count On Me service, we take pride in exceeding your expectations. I am sorry to find that your experience with all of our staff was not to those expectations. I will be sure to share this information... More 

Franklin, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 7, 2014

This was our second trip to the Great Smokies Lodge. We are Wyndham owners and booked thru the Wyndham Vacation Resorts website. We had a 2 bedroom unit in building 6 (adjacent to the waterpark). We had 4 adults and 2 kids ages 5 and 8 in the unit and never felt crowded. To start out, this is a time... More 

Was this review helpful? Yes 2
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Leighanney, Your comments were awesome and to the point. We so appreciate the time you had taken to give us all this feedback. Every statement is heard and means that for each stay, the visit only gets better and better. We will also be sure to share this with the Wilderness staff as we too appreciate how their attention... More 

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