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Wyndham Vacation Resorts Great Smokies Lodge

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1425 Old Knoxville Highway, Sevierville, TN 37876
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Wyndham Vacation Resorts Great Smokies Lodge
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Wyndham Vacation Resorts Great Smokies Lodge
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209 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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  • All months
    (209)
  • Mar-May only
    (63)
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Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We just spent 3 nights at the Wyndham and my family of 5 really enjoyed it. We had a 2 bedroom place and there was plenty of room for everyone. The master bedroom was awesome and included a jetted tub. The living area had a huge kitchen and table for the family to eat at. The rooms were super clean... More 

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Wsopcash, Thank you for taking the time to let us know how we are doing. It is always important that we are ensuring a friendly and welcoming atmostphere and the team will be thrilled with your feedback. We are looking forward to your family returning for another great stay soon. Sincerely, Briana Nininger briana.nininger@wyn.com More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We found this resort by accident and are so happy that we did. We were taking our 3 young boys to see snow and ski for the first time. The resort was attractive since it had a water park inside in case they did not like the cold and snow. We stayed in a 2-bedroom presidential suite and it was... More 

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear RhondaCus, It always great to hear that a family has enjoyed their stay. I'm so happy that the resort made such a possitive impact on your boys' vacation and all the "firsts" that they experienced. We look forward to your return visits and hope that your next stay is even better! Sincerely, Briana Nininger briana.nininger@wyn.com More 

Chattanooga, Tennessee
Top Contributor
114 reviews 114 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Having stayed at other Wyndham properties I expected this to be of similar quality. Unfortunately the two bedroom condo assigned to us fell way below expectations and was well past its due date for a refurb, in a big way. We were across the street from the main buildings which maybe where they put folks who are not Wyndham owners.... More 

Was this review helpful? Yes 2
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear unionjack1, We are so sorry that your stay was not to your expectations. All of the units in one of the buildings were just renovated this year and the other building is fairly new. I would like to be able to look further into the details of your stay. Please contact me at the e-mail below and I will... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The outdoor parks close starting Labor Day weekend, we didn't know that. The outdoor parks are open on the weekends for Sept. & Oct. I think. The outdoor slides are a blast!! ( Major downer to the trip) this is a fabulous resort for Wyndham owners because we get a few more goodies than the guests do. The indoor pool... More 

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Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Jerri D, I'm glad to hear that you enjoyed the slides. I have not been brave enough to try some of them yet. Yes, the outdoor parks will be open on weekends in September and October, weather permitting. You also shared some very good advice. Booking as much in advance as you can it definitely recommended. The Lodge is... More 

Bulls Gap, Tennessee
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this resort is just awesome. we are wyndham owners and stayed in building 7. no special views like golf course or pool views but we did have smoky mountain views. we were on 5th floor and could see the mountains from our balcony. yes we had to look at parking lot also but that don't bother us we like to... More 

Was this review helpful? Yes 3
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear garthene, Thank you so much for taking the time to share your awesome experience. We are so pleased that your family had such a great stay. We strive to make every vacation special and it just motivates the team more to know that we have made a difference. I will be sure to share your comments with the whole... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Wyndham Great Smokies Lodge has the indoor water park like GWL but they also have an outdoor waterpark and luxurious accommodations. The last time we stayed at GWL, the kids asked where the utensils were. Unlike Wyndham, Great Wolf Lodge didn't have any. This is one of Wyndhams most fun resorts.

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear rsgonzo, We are so pleased that your family had a great time at the Lodge. We hope to see you return soon and hopefully you will get to try the Adventure Forest park too. Sincerely, Briana Nininger briana.nininger@wyn.com More 

white hall
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our family vacation included 3 families with children ages 8-22. We had 3 Presidential condos that were spacious, beautiful, well-stocked and very relaxing. The indoor waterpark and adventure area was great for children. The resort was very clean and staff was very friendly and helpful. Location is near shopping, restaurants and grocery stores. Highly recommend with no complaints! I hope... More 

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear kpennington, It's so great that with a group as large as yours, everyone enjoyed the site and found the units relaxing. We hope to see you for your next vacation and look forward to making it just as great. Sincerely, Briana Nininger briana.nininger@wyn.com More 

2 reviews
5 of 5 stars Reviewed March 18, 2015

We stayed here on our return drive in February 2014 (PA to TX and back). We were trying out as many Wyndham resorts as possible on our trip, including New Orleans and Sapphire Mountain. We were delighted with the Great Smoky Mountain Lodge in all areas, decor, staff friendliness, amenities, but the indoor waterpark takes the cake! We expected it... More 

Was this review helpful? Yes
Shauna B, Resort Management Administrative Assistant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Nicole B, Thank you for the great feedback! We love to hear when our guests and owners enjoy our resort so much. There is a lot to do here on property for any age, especially the water park. It is such a great complement that you would rank us in your top 3 resorts. Wow! Thank you! We are... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 18, 2015

Stayed here with my fiance & 8 year old son March 15th-17th & we were all extremely pleased. All the staff that we interacted with were very friendly & helpful. We had a 1 BR with a pool view in Building 6. Beautiful room, full kitchen & absolutely gorgeous stone tile on both the bathroom floor & the shower walls.... More 

Was this review helpful? Yes 1
Shauna B, Resort Management Administrative Assistant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear OHgal33, Thank you so much for the great feedback. Our staff will be pleased that your expectations were met and your family had such a great time during your stay! It's always great to hear that all of our staff was friendly and helpful and you enjoyed your unit so much. We look forward to seeing you and your... More 

Bunker Hill, West Virginia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 13, 2015

This is a great place for families!! There is a great pool/mini-water park, adventure area with rock wall, rope climbing and walking, games and more games. Good restaurants abound and the atmosphere is ripe for a wonderful time for one and all. Rooms are spacious and extremely well kept and the staff is very friendly and helpful.

Was this review helpful? Yes
Shauna B, Resort Management Administrative Assistant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Mr. Ron C., Thank you so much for the positive feedback. Our staff will be pleased to hear that your family had such a great time and plenty of different activities for the whole family. We are so glad that you enjoyed your unit, as the staff here all works hard to keep them in their best condition. It... More 

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