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All 36 Sevierville accommodations

Wyndham Vacation Resorts Great Smokies Lodge

3.5 of 5 Condominium   |   1425 Old Knoxville Highway, Sevierville, TN 37876
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85%
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 3 days ago
aubreyland325
  • Reviews (163)
  • Photos (99)
  • Amenities
  • Q&A (1)
  • Room tips (53)
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163 people have reviewed this hotel

Traveler rating
    98
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We were really impressed by the quality of our 2BR2BA suite. The kitchen was stocked with all the utensils and dinnerware we needed to cook meals. The water parks were fantastic, and an easy walk from our room. My parents golfed and enjoyed the challenging course. I ran 5 miles around the property and the views were beautiful. I would... More

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Franklin, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second trip to the Great Smokies Lodge. We are Wyndham owners and booked thru the Wyndham Vacation Resorts website. We had a 2 bedroom unit in building 6 (adjacent to the waterpark). We had 4 adults and 2 kids ages 5 and 8 in the unit and never felt crowded. To start out, this is a time... More

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Akron, Ohio
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

No complaints about this property, and I stay at many properties all over the country. The rooms are very new, and fresh décor, well appointed. The big draw is the Waterpark, which is included in the stay. This could almost be a destination unto itself - the waterpark has stuff for the small kids, all the way to grown ups.... More

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you, RockyP95 for your awesome feedback. We will share this with our staff. It always great to hear when folks have enjoyed themselves. Wilderness is always adding new attractions on the property, so you could stay your whole vacation on site without getting bored. Again, thank you for reaching out and we look forward to your next visit. Sincerely,... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great Smokies is a resort for the family. Unfortunately, I wasn't able to enjoy the amenities (due to being really really sick) but my family surely did! The pool area was their favorite of course! It was awesome to be able to have them use the indoor water park in the winter! I was looking forward to using the extra... More

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you, Veronica L for great comments. We will be sure to share them with the team. We are glad to hear you family enjoyed the stay along with all the amenities. I am sorry to hear that you were sick during your vacation. We look forward to having you back to enjoy your share of the fun. Again, thank... More

Hernando, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 5, 2014

This is a timeshare resort. As such be prepared for the potential of selling such to you. The resort overall was nice and the employees were great. Great location for visiting the smokey mountains or the tourist attractions nearby. A few negatives. There are way too many units for one pool on each side of the highway(and an indoor pool.)The... More

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear urple2, We are so sorry about the inconvenience of the noise between floor and the feel of the fitness center. We know it is important to feel completely relaxed when on vacation. Please feel free to reach out to anyone in management during your stay if this occurs in the future so that we can look at options while... More

Blairsville, Georgia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 28, 2014

Check-in was a NIGHTMARE. The resort itself it very nice but the check-in ppl act like they don't care if you have a good stay or not. It took almost an hour to check-in and we still didn't get our request. They told us we had to take the room we were given. I won't be returning.

Was this review helpful? Yes 2
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Peaches333, We are so disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in at Wyndham. It is imperative that our guests are treated well. Please rest assured that we will be taking action to ensure that this is not... More

Celebration, Florida
Senior Contributor
29 reviews 29 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 19, 2014

WOW, and that is saying it mildly. This is resort is very nice; lots of things for the kids to do. The water parts is the best. Almost any type of water fun for all ages to enjoy. If you your going with-out kids there is a nice golf course to enjoy. NOTE: watch for the off-season time the outside... More

Was this review helpful? Yes 1
Briana N, Site Accountant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you , Earlyn for the great feedback. We will be sure to share your comments with our staff. The water parks are a fantastic feature that our guests and owners get to experience during their stay. We hope that you can join us between Memorial Day and Labor Day on your next trip so that you can enjoy the... More

Indianapolis, Indiana
Top Contributor
163 reviews 163 reviews
29 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed May 14, 2014

If you travel with kids, or if you're a kid at heart, this needs to be at the top of your wish list. The Wyndham and other accommodations at this site give visitors to several indoor and outdoor water parks -- all at one expansive property. And no matter whether you stay at the Wyndham, at the Lodge, or at... More

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear redink46142, We are so pleased that your party enjoyed the water parks. The location of our site gives guests and owners a wide variety of options, even on a rainy day. Our staff are always here to help so towel and linen exchanges are no problem. Regardless of the type of request, we would like to make every effort... More

Holly Springs, North Carolina
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 11, 2014 via mobile

We have been to a lot of wyndham properties and this one had the friendliest staff. Workers always spoke to us in the hallways and the front desk staff were very helpful. We really enjoyed the water park! The water in the indoor pool and wave pool were a little too cool for me, but it would be ok for... More

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you, Tanawha208 for taking the time to let us know about your vacation. We are pleased to hear you had great experiences at Great Smokies Lodge and will be sure to share your comments with our staff. It's true, the water in the parks can be a little cool in the spring and fall, but it changes quickly with... More

Oceanside, California
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 2, 2014

If you are a Wyndham owner, this resort is a MUST for toddlers through teenagers. If you are not a Wyndham owner they have a hotel at this location as well. Our family of 4 stayed here last week and had a wonderful time! Our kids are 9 and 6. We have stayed in many Wyndham properties and this one... More

Was this review helpful? Yes 3
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Additional Information about Wyndham Vacation Resorts Great Smokies Lodge

Address: 1425 Old Knoxville Highway, Sevierville, TN 37876
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Vacation Resorts Great Smokies Lodge 3.5*
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Also Known As:
Wyndham Vacation Resorts Great Smokies Hotel Sevierville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
186

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Wyndham Vacation Resorts Great Smokies Lodge and other travelers.
1 question
Pinckney, Michigan
14 days ago

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