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Wyndham Vacation Resorts Great Smokies Lodge

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1425 Old Knoxville Highway, Sevierville, TN 37876
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Wyndham Vacation Resorts Great Smokies Lodge
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223 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (69)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (34)
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We were here week of june 7th. This place is very clean and everyone is very friendly! Plenty of room to move with our family of 6 in the 2 bedroom condo ! Only 2 downfalls, not enough parking and one of the pools /hottubs were not working while we were there. We would most likely return though !

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New Lenox, Illinois
Top Contributor
120 reviews 120 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a first floor room which was great. We were right on the end near a door facing the pool. The room was huge. The place was Beautiful and the staff was really nice. It has a huge game room like Dave & Buster's. We did not use that or the indoor waterpark as it was just too hot.... More 

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Belleville, Illinois
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

As will see from my pics, this place is not maintained well at all. The chairs and floor have spots, the filter has not been changed and the Internet does not work. VERY disappointed in Wyndham. You would think this would be top notch, buy it is far below expectations. Especially when you compare them to Welk and Disney (which... More 

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Upper Marlboro
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This is one place that I truly enjoy, the resort is great, and my entire family love the indoor water park. This August will be the 3rd time visiting the resort, and we are looking forward to it. Although I selected July 2014 as the last time I was there, the last time I was there was August 2013.

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Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear 943jonathanp, The indoor park is great with all the features, wave pool, and slides. Your family will have even more adventures to take advantage of during your next visit. The side is always growing and new activities have been added since your last stay. We look forward to you coming and travel safe. See ya soon. Sincerely, Briana Nininger... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This resort is amazing! There is so much stuff to do at the resort you have no reason to leave! Our room was amazing and the kitchen was fully furnished with everything we needed. There is a shuttle that runs every 5-7 minutes that will take you to any of the 3 waterpark areas at the resort. We have young... More 

Was this review helpful? Yes 3
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear MidkiffMomma03, We are so pleased to hear that your family had a great time. The shuttle is so convenient on site, especially when you are traveling with children. You don't have to worry about parking and it's great to be delivered right to the door of the attractions. We're happy that you will be returning and look forward to... More 

Killen, Alabama
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second visit to WGSL, this time in a Presidential suite in the Evergreen Lodge overlooking the golf course. Super nice accommodations with lots of room. Comfy beds, nicely equipped kitchen, and spacious bathrooms. Jacuzzi tub worked well the entire stay. We were never able to adjust the master bedroom's thermostat to our liking, so it ran a little warm... More 

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear tabatc, Thank you for taking the time for your feedback. It seems that you greatly enjoyed your stay and have an awesome experience. That's just what we strive for with everyone that visits. Even though the park gets a little busy in the peak season, you will never run out of things to do. We look forward to another... More 

Grove City, Pennsylvania
Top Contributor
133 reviews 133 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close to area attractions. Rooms are modern and well appointed. Poor water pressure in the shower (what is it with Wyndham). Water park is nice but to get from the indoor to the outdoor park you have to go through the arcade, bad design and dangerously slippery floors. Our hallway smelled like trash. Didn't try any of the restaurants but... More 

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Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Spencer D, Thank you for taking the time to provide us with your feedback. Your comments and concerns do not go unnoticed. We strive to have a safe, clean, and fun experience for all guests and will be looking into your statements. Wyndham also strives to reduce our carbon footprint on the environment. We have low flow showerheads in... More 

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this resort through our timeshare with Wyndham. We booked two 2 bedrooms so that my in-laws could go with us to help with our 4 children. Somehow we managed to get rooms side-by-side and it was great. Check-in was super simple. When we arrived, I was worried because the line looked so long, but that's only for... More 

Was this review helpful? Yes 2
Shauna B, Resort Management Administrative Assistant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear MyRally123, Thank you so much for the positive review! We love to hear when our guests have a great stay and book a returning stay! That is great that our Guest Services got both of your rooms so close and that check in was such a breeze for you. We look forward to seeing you on your next trip!... More 

Ohio
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice resort. incredibly clean and well maintained. Word of caution. The outdoor part COULD close after Labor Day. They make the decison each Friday if they are going to open it depending on the weather AND staffing (college students). We did not know that and went over Labor Day 2014 and were very disappointed. Thankfully it did open two... More 

Was this review helpful? Yes 1
Shauna B, Resort Management Administrative Assistant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Windmill47, We are so happy to hear that you enjoyed your stay with us. Our staff will be pleased to hear your great comments on the resort being clean and well maintained. The outdoor water park and wave pool are popular with families. Unfortunately, the outdoor water parks are seasonal and weather permitting, usually opening full time around Memorial... More 

Chattanooga, Tennessee
Top Contributor
93 reviews 93 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 20, 2015

Our family visited this resort and we stayed in the two-bedroom Presidential Suite. This was our first vacation with our grandchild; therefore, we returned to this resort. We prefer as a couple to stay at the other resort. The condo was very spacious, clean, and quiet. Since this was the off season, the water park and the other facilities were... More 

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Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Winetastindiva, I'm happy that your family had such a great time. You are absolutely correct, the off season does make it easier to experience the activities on site. Available during the peak season though are the outdoor water parks. I hope you get the chance to try those out too. We look forward to your next stay with us.... More 

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