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All 36 Sevierville accommodations

Wyndham Vacation Resorts Great Smokies Lodge

3.5 of 5 Condominium   |   1425 Old Knoxville Highway, Sevierville, TN 37876
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85%
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
  • Reviews (166)
  • Photos (102)
  • Amenities
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  • Room tips (55)
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166 people have reviewed this hotel

Traveler rating
    100
    42
    14
    7
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Any
English first
York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Spent a week with our daughter, son-in-law, and two grandchildren here. Enjoyed a 3br/3b presidential condo facing the golf club. Our family had a spectacular time enjoying the water parks, indoor and out and the fantastic arcade. The resort was impeccable with all amenities. The staff beyond reproach. We wanted for nothing while visiting. At Christmas last year, we got... More

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you Donna, for your fantastic feedback. It really means so much to our staff when they hear that they helped make someone's stay memorable. It seems that the grand kids had a great time too. We are also looking forward to your return next trip. Thank you again. Sincerely, Briana Nininger briana.nininger@wyn.com More

Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a fantastic place to stay. We had a two room suite which has a full kitchen, living room, one bedroom with a king bed, jacuzzi & shower. Another bedroom with two full beds and a full bath next to it is across from the full kitchen. There is also a washer and dryer, the kitchen is stocked with... More

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

TravelingJustice, Your feedback is greatly appreciated and we will be sharing it with our staff. We are pleased that your enjoyed the unit and all the amenities on the property. For your next visit, please feel free to take advantage of the on-site shuttle for a more relaxing trip to the water parks. There is no charge and the service... More

Plymouth, Indiana, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful, wonderful. We stayed in the resort/time-share side. Clean, well decorated, stocked, spacious,rooms. Super friendly staff. Every request met in a timely manner. Traveled with four adults and four kids under five. Great place for all. Every staff member was genuine and friendly. The water park was clean and seemed to have a life guard every ten feet. Life jackets... More

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Amy, Thank you so much for the great comments. Our staff will be thrilled to hear your thoughts. We strive to make sure every guest has a fun vacation and to get feedback like your just makes it worth while. We are looking forward to your return visit. Sincerely, Briana Nininger briana.nininger@wyn.com More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were really impressed by the quality of our 2BR2BA suite. The kitchen was stocked with all the utensils and dinnerware we needed to cook meals. The water parks were fantastic, and an easy walk from our room. My parents golfed and enjoyed the challenging course. I ran 5 miles around the property and the views were beautiful. I would... More

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear aubreyland325, It was great to hear you had a good time at the resort and liked the accommodations. As part of our Count On Me service, we take pride in exceeding your expectations. I am sorry to find that your experience with all of our staff was not to those expectations. I will be sure to share this information... More

Franklin, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second trip to the Great Smokies Lodge. We are Wyndham owners and booked thru the Wyndham Vacation Resorts website. We had a 2 bedroom unit in building 6 (adjacent to the waterpark). We had 4 adults and 2 kids ages 5 and 8 in the unit and never felt crowded. To start out, this is a time... More

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Leighanney, Your comments were awesome and to the point. We so appreciate the time you had taken to give us all this feedback. Every statement is heard and means that for each stay, the visit only gets better and better. We will also be sure to share this with the Wilderness staff as we too appreciate how their attention... More

Akron, Ohio
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

No complaints about this property, and I stay at many properties all over the country. The rooms are very new, and fresh décor, well appointed. The big draw is the Waterpark, which is included in the stay. This could almost be a destination unto itself - the waterpark has stuff for the small kids, all the way to grown ups.... More

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you, RockyP95 for your awesome feedback. We will share this with our staff. It always great to hear when folks have enjoyed themselves. Wilderness is always adding new attractions on the property, so you could stay your whole vacation on site without getting bored. Again, thank you for reaching out and we look forward to your next visit. Sincerely,... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2014

Great Smokies is a resort for the family. Unfortunately, I wasn't able to enjoy the amenities (due to being really really sick) but my family surely did! The pool area was their favorite of course! It was awesome to be able to have them use the indoor water park in the winter! I was looking forward to using the extra... More

Was this review helpful? Yes 2
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you, Veronica L for great comments. We will be sure to share them with the team. We are glad to hear you family enjoyed the stay along with all the amenities. I am sorry to hear that you were sick during your vacation. We look forward to having you back to enjoy your share of the fun. Again, thank... More

Hernando, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 5, 2014

This is a timeshare resort. As such be prepared for the potential of selling such to you. The resort overall was nice and the employees were great. Great location for visiting the smokey mountains or the tourist attractions nearby. A few negatives. There are way too many units for one pool on each side of the highway(and an indoor pool.)The... More

Was this review helpful? Yes 2
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear urple2, We are so sorry about the inconvenience of the noise between floor and the feel of the fitness center. We know it is important to feel completely relaxed when on vacation. Please feel free to reach out to anyone in management during your stay if this occurs in the future so that we can look at options while... More

Blairsville, Georgia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 28, 2014

Check-in was a NIGHTMARE. The resort itself it very nice but the check-in ppl act like they don't care if you have a good stay or not. It took almost an hour to check-in and we still didn't get our request. They told us we had to take the room we were given. I won't be returning.

Was this review helpful? Yes 3
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Peaches333, We are so disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in at Wyndham. It is imperative that our guests are treated well. Please rest assured that we will be taking action to ensure that this is not... More

Celebration, Florida
Senior Contributor
29 reviews 29 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 19, 2014

WOW, and that is saying it mildly. This is resort is very nice; lots of things for the kids to do. The water parts is the best. Almost any type of water fun for all ages to enjoy. If you your going with-out kids there is a nice golf course to enjoy. NOTE: watch for the off-season time the outside... More

Was this review helpful? Yes 2
Briana N, Site Accountant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you , Earlyn for the great feedback. We will be sure to share your comments with our staff. The water parks are a fantastic feature that our guests and owners get to experience during their stay. We hope that you can join us between Memorial Day and Labor Day on your next trip so that you can enjoy the... More

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Additional Information about Wyndham Vacation Resorts Great Smokies Lodge

Address: 1425 Old Knoxville Highway, Sevierville, TN 37876
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Vacation Resorts Great Smokies Lodge 3.5*
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Also Known As:
Wyndham Vacation Resorts Great Smokies Hotel Sevierville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
186

Questions & Answers

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1 question
25 days ago

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