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Wyndham Vacation Resorts Great Smokies Lodge

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1425 Old Knoxville Highway, Sevierville, TN 37876
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1 room 1 guest
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Wyndham Vacation Resorts Great Smokies Lodge
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242 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (242)
  • Mar-May only
    (69)
  • Jun-Aug only
    (95)
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    (34)
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New Jersey
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This waterpark is great for the kids of all ages. The really little ones have to spend most of their activities under the roof as only the lazy river and water slides are out in the open. The rooms are much better than we expected. Nice new appliances, granite countertops and all the new kitchen tools and pots/pans you need... More 

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Dumont, New Jersey
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

the rooms were gorgeous and clean! It was almost better than home! The kitchen had everything you could need and then some. There was more than enough space for the four of us! We could access the waterpark easily by running down a set of stairs. It was a great time for the whole family!!

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I just checked in. The front desk associate was professional, kind and helpful. We are in a 2-bedroom Presidential and it is lovely. Nice size, full kitchen, wonderful view. Everything is great thus far, other than the sales staff pressuring us to take a timeshare tour. He literally followed us out of the door. I understand this is his job,... More 

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Shauna B, Resort Management Administrative Assistant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Sam L, Thank you for your review. We are so pleased to hear that our guest services associates were helpful and professional. Your comments regarding the sales and marketing team will be forwarded to their respective leaders. We hope you enjoy your stay and if you need anything, feel free to let us know while you are here. Sincerely,... More 

Sevierville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

We are very impressed with this resort. We have been Wyndham (Fairfield) owners for almost 30 years and this is the nicest accommodations we have experienced. There are 3 water parks on site, as well as an arcade/adventure area and several restaurants. Although we had planned to see several other attractions in the area, our granddaughter found so much to... More 

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Shauna B, Resort Management Administrative Assistant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear John W, Thank you so much for taking the time to write your review. We love to hear when our owners and guests enjoy our resort! It sounds like you and your family had a great vacation and made many memorable memories here. We hope you and your family get the chance to come back and visit us again... More 

Havelock
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I like to rate places high I really do. I would really like to rate this place high but simply cannot. The following is why: The GREAT: Despite what I have read in the reviews, check in was a great and speedy experience. We stopped at the front desk at 2:30PM to find our room was already ready and were... More 

Was this review helpful? Yes 1
Shauna B, Resort Management Administrative Assistant at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear Andrew C: Thank you for your comments regarding Great Smokies Lodge. We certainly appreciate the feedback and will relay your comments to our Resort Manager. Noise complaints are a huge concern to our management team, if we were made aware of the issue I can assure you we would have dealt with it immediately. I hope you enjoyed the... More 

Pensacola, Florida
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms and furnishings were beautiful ! Location location location !!! Away from the busiest areas, which was what we were looking for ! Beautiful sunsets! The park was fun, clean and well maintained and well staffed. We didn't really want to venture out due to the great offerings here. Top of the line !

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Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear karen h, We are so pleased that your family enjoyed the site. There are always new things to discover. We hope you can join us again and see what other offerings the resort can bring. Sincerely, Briana Nininger briana.nininger@wyn.com More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great location. Close to all the attractions, but not right in the middle of all the crowds. Accommodations were clean, people were friendly and the view was beautiful. Definitely recommend staying here.

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear george f, Thank you so much for taking the time to share your comments with us. We like to hear how our guests are enjoying the property and all it has to offer. We look forward to seeing your family again soon. Sincerely, Briana Nininger briana.nininger@wyn.com More 

Minden, Louisiana
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago

Room was excellent large with a lot of on site activities you may have trouble getting the kids to see the many area sites. On site Water park was better than the other we had visited in the past. Several places to eat on site reasonably priced. The grand kid's loved the vacation and would return next year if we... More 

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear bobanddinah, It's a pleasure to review your feedback and know that your family had such a great time. Wilderness is also adding new activities to the resort and if you just want to stay put and relax, this is indeed a place your could do that. We do hope that you visit again and each time that you return,... More 

Kansas City, Missouri
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The 4 bdrm Presidential was outstanding in all regards. The view of the golf course was awesome when sitting on the balcony and the shuttle bus was an added plus for traveling from one area to the other for all of the swimming adventures and arcades. Our family was blessed by getting to purchase a week's stay from a time... More 

Was this review helpful? Yes 1
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear JL S, Thank you for taking the time to send us your feedback. It awesome to hear that your family had such a great time and made so many memories. Especially with the company of Paco. We hope you can join us again soon. Sincerely, Briana Nininger briana.nininger@wyn.com More 

Atlanta, Georgia
Level Contributor
61 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My father in-law owns a few time shares; one of them is the Wyndham, so I consider us very fortunate. This is by far one of Wyndham's finest resorts, this place is beautiful. The people at the desk are very friendly, as they should be when you consider what a time share costs, our room goes for at least $600... More 

Was this review helpful? Yes
Briana N, Manager at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Dear SirJanos, It's always great to hear when our guests have enjoyed themselves. It sounds like you were able to take part in several of the resort ammenities. We will be sure to share your feedback with the whole team. Be sure to come and see us again soon. We look forward to your return. Sincerely, Briana Nininger briana.nininger@wyn.com More 

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