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River View Inn

423 Forks of the River Parkway, Sevierville, TN 37862
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River View Inn
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River View Inn
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65 reviews from our community

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    5
    6
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia, United States
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

1st nights w had reservd a room with a hot tub. It was a little dated... But we weren't in the room long. Hot tub worked good. We decided to stay2nd night and came backs...got a regular room. The first one the air wasn't workig ng and they Immediately let us move To a new room. THat air almost ran... More 

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Tennessee
Top Contributor
51 reviews 51 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 11, 2015

The price was great,joshua was really nice and helpful,great customer service,very respectful,funny.great job,joshua .the view was amazing.now for the bad stuff the room was dirty ,floors smeared ,refrigerator smeared,got out of shower floors so dirty my feet were black.the microwave rusty and couldn't plug it in.bed sheets yellow and mattress looked dirty.when Sun hit room from patio wow all the... More 

Was this review helpful? Yes 3
Bristol, Virginia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015

I am so glad that we took a chance on this hotel! The room was amazing, it was very clean and it was HUGE. The Jacuzzi tub was beautiful, and it was very very big. We stayed 2 nights and the staff that was there was very helpful and polite the whole time that we was there. The view outside... More 

Was this review helpful? Yes 1
Joshua M, Front Office Manager at River View Inn, responded to this review

Thank you so much for choosing River View Inn! There is defiantly lots of wild life right out the back door! We do apologize for the slow Wi-Fi you experienced, next time just give our front desk a quick call and we would be happy to see if we can resolve the problem. We do hope to see you again... More 

Ashland, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

Me and my husband and our two kids stayed here recently the place was clean from the outside. The rooms when u walk in they smelled clean. Everything was clean no bugs of any kind thank god the guy working the front desk was nice. The view from the back deck was nice. The only down fall that I could... More 

Was this review helpful? Yes 1
Joshua M, Front Office Manager at River View Inn, responded to this review

Thank you Lisa for reviewing your stay! We are so glad you felt welcome and that you did not have to deal with creepy critters during your stay! Unfortunately we are located off one of the main roads and the only way we can make the rooms sound proof is to install recording studio grade glass which would increase the... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 16, 2015 via mobile

We stayed 2 nights and I had bites all over me from bedbugs....went in office and lady was on phone wouldn't even get off cellphone to address the issue even took bedbugs to her in a cup and didn't even offer a refund or apology! Really that was very rude of the lady! Will not be back pay more and... More 

Was this review helpful? Yes 3
Joshua M, Front Office Manager at River View Inn, responded to this review

First I would like to apologize for the lack of customer service you experienced, that is not how we train our employees to interact with guests. As far as the bugs, it is an unfortunate problem that comes up every once in a while. We have a pest control company check each room each month, as well we have bed... More 

Resaca, Georgia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 26, 2015

I visited the River View Inn on 1/24/2015 and enjoyed it! Its right down from the strip in pigeon forge, close enough to get there in minutes but far enough away to not feel caught in the middle of everything, which was nice because there wasn't a ton of traffic passing the hotel. The room looked and smelled clean when... More 

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Joshua M, Front Office Manager at River View Inn, responded to this review

Thank you Christa for your review! We could not agree with you more about the location! We apologize for any disturbance and we will take care of any situation as soon as its brought to our attention. Little Pigeon River is part of a dam, so during the summer the water level is low making the water look a bit... More 

Forest City, North Carolina
1 review
5 of 5 stars Reviewed January 25, 2015

I highly recommend this small motel for an inexpensive getaway. The rooms were clean and spacious. The staff was friendly and courteous. If you are looking for a great place to stay in Sevierville, this is it.

Was this review helpful? Yes
Joshua M, Front Office Manager at River View Inn, responded to this review

Thank you so much for choosing River View Inn! We hope to see you again next time Kim! More 

Indianapolis
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed January 9, 2015

I have to agree with the person who wrote the review with a title ‘Very disappointed.’ I don’t know what’s wrong with that woman, yes, she was rude, what’s her problem! About the location, I didn’t feel safe when I was there, it’s right by the busy street. I don’t want to call it a redneck hotel, but it probably... More 

Was this review helpful? Yes 5
Joshua M, Front Office Manager at River View Inn, responded to this review

We apologize for the rude service, we had an issue with one of our staff that has been brought to management who resolved the situation. As far as your concerns for safety, the police station is one block down the road from the hotel. We also have staff monitoring the hotel 24 hours a day. The Smokies mountains are one... More 

Dayton, Ohio
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 12, 2014

We stayed here two nights on our trip to the mountains Room was okay old but doable phone didn't work in 106 and back door to the river lets lots of cold air in It has been redone but whoever painted got orange paint on the white ceiling Overall a good place to stay for $36 a night Would stay... More 

Was this review helpful? Yes 3
Joshua M, Front Office Manager at River View Inn, responded to this review

Thank you for taking a few minutes and reviewing your stay! River View Inn is not a destination hotel, but it is a nice clean place to unwind and relax after a long day of activities. We apologize for the phone and hope it did not cause any inconvenience. We hope to see you next time you visit the Great... More 

Chattanooga
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 5, 2014

It says free Wi-Fi but you can't even get the "Wi-Fi" network to pull up so we asked the front desk but theh couldnt get it to pull up either. Otherwise very nice... Did love the hardwood floors in the rooms versus nasty carpet full of germs!

Was this review helpful? Yes 1
Joshua M, Front Office Manager at River View Inn, responded to this review

We thank you so much for reviewing your stay! We agree with you 100% on the wood floors! The carpet traps so many germs and allergens making it very unhealthy. As far as the Wi-Fi we have had some issues recently for one part section of the hotel and we apologize for any inconvenience. We hope to see you next... More 

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