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Wilderness at the Smokies Resort

Certificate of Excellence
1424 Old Knoxville Highway, Sevierville, TN 37876
Wilderness at the Smokies Resort
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1,705 reviews from our community

Traveler rating
    608
    571
    261
    142
    123
See reviews for
1,281
31
2
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Wilderness at the Smokies Resort
See the most recent reviews
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The room was listed as a suite is actually one room! Which is hard with a toddler who goes to bed at eight! The pull out couch had no linens took two call and an entire day to get! The room was not cleaned on for the time we were there. There was not ample parking in the hotel lot,... More 

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Decent place - room was made for 6, we out 6 in it- pretty tight. Decent amenities and going off property is no big deal. When outside part is closed would not spend more than a couple of days here. Good value for weekday rate. Food on property was pretty average, but it's convenient if that's your priority. Very easy... More 

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Arlington, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

My family and I have found a new vacation spot! This hotel and resort was very nice. The rooms were clean and comfortable (plenty of room for my family of 6). Although there were lots of people at the indoor waterpark, it never felt crowded. We were able to easily find somewhere to sit and watch the kids in the... More 

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1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

My family and I stayed at the Wilderness the weekend of Valentines! This was our first vacation that we had ever taken our babies on! Our stay was a total of $600! A little expensive but I thought it would be worth it for my baby boys to get to experience! Well here I am a month later treating my... More 

Was this review helpful? Yes 12
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at this Wilderness Resort and had a great time with my family. There are tons of things to do for kids of all ages, but they come at a price; meaning some of the amenities were hugely overpriced. Since we visited during Spring Break the only water attraction open was the indoor waterpark. Cons: - The amount... More 

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed 1 week ago via mobile

I read the reviews before we came and was feeling like we had planned a horrible trip. Everything was opposite of the bad reviews for the most part. We stayed connected to indoor watermark. Third floor. Rooms are normal hotel rooms, clean, with a microwave, mini fridge, stove top and sink. No pots or pans or utensils, but you bring... More 

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Walland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We checked in at noon, but the room wasn't ready (not guaranteed until 4pm, which was fine). They took our cell number and said they would text us when the room was ready. I called at 3pm to see if the room was ready, but they didn't even check - they just said that if I hadn't received a call... More 

Was this review helpful? Yes 4
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The watermark was amazing. Kids loved the rides. The arcade is way over priced. They offer a Xbox one for 95000 tickets one tickets cost 50 cents. So you do the math. All in all it was a great experience. We would return. Be prepared to drop a lot of cash. For food and room.

Was this review helpful? Yes
Jackson, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago

I wanted to take a moment to rate this resort. My kids, husband, and I had a BLAST!!! We just checked out last week and have already booked our next stay in August. There was so much to do and the staff was so friendly. I would recommend this place to anyone with a family.

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Franklin
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

This was a fun family trip. I had read other reviews but did not see what others had complained about. The room was better than average. The leather furniture was heavily worn, but the beds were ok and the linens clean. Every member of the staff I talked to could not have been more friendly or helpful. They were great... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Wave pool(33)
  • Lazy river(19)
  • Very nice(14)
  • Indoor park(8)
  • Thirsty Miner(5)
  • Hot tub(5)
  • Full kitchen(5)
  • Next morning(3)
  • Front desk staff(3)
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644 photos of this hotel

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Pool/beach area (100)
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Amenities (117)
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Bunk Suite with additional Queen Murphy Deluxe Suite (68)
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Studio Suite (34)
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The Hotel (25)

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