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Wilderness at the Smokies Resort

1424 Old Knoxville Highway, Sevierville, TN 37876
Wilderness at the Smokies Resort
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1,856 reviews from our community

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Traveler rating
    655
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1,401
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cumming, GA
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I have brought our 3 small children for 3 years in a row. It keeps getting better and more fun every year. We tried the Wolf Lodge near Charlotte for spring break, and it was TERRIBLE compared to the Wilderness. The rooms at the Wilderness are great, staff is friendly and helpful, grounds are VERY clean and... More 

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New Haven, Kentucky
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Me,my Mom,2 nieces (age 14 and 16) and my 4 yr old Grandson stayed here for 2 nights. Our room was nice and clean. Everyone there seemed to really enjoy their job and were very helpful! The arcade and play area were a definate favorite! We had an awesome waiter CHAD for supper and breakfast! All in all everyone had... More 

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

Can't imagine anyone giving this place a negative review! The staff were all very friendly and helpful. the room was clean, check in was quick and hassle free. Shuttle service was so convenient, quick and drivers were friendly. The indoor water park was the highlight of our stay! we will definitely be back soon!!

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Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

First of all it will be loud and I don't get some reviews as you should expect it staying at a kids hotel. The rooms are large enough for my family of four and the water park admission comes with the room purchase. The waterpark is great! The indoor section has a great wave pool, a toddler area, and a... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at a different Wyndham resort but got bands for the water park. We only stayed at a few hours but the kids liked it. It seemed hot and humid to me but t maybe that is what an indoor water park is supposed to be like. I would not have wanted to stay there because it was too... More 

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Jonesboro, Georgia, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was hesitant on my husband and I joining my family on this vacation to Wilderness at the Smokies since we do not have children and didn't think we would enjoy a big water park. I'm happy I went. Every staff member we encountered was extremely friendly. Our room, which included a mini fridge and microwave, overlooked the outdoor water... More 

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nashville
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The bathroom floor didn't look like it had been mopped or sweeped. There was a bottle cap on the floor beside one of the beds so I'm guessing they didn't vacuume either. They also need more tables with umbrellas around the outdoor waterpark for people to get some shade for a break. The guy that checked us in was less... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

We stayed at the Wilderness for only one night out of our one week vacation due to the cost. For one room on a Monday night it was $292! My first impression of the room was that it was nice appearance wise, however there was an awful stench. I sprayed the whole room down with Lysol, which helped temporarily. There... More 

Was this review helpful? Yes 1
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just spent 4 days at Wilderness, staying at Stone hill lodge. My sons that are 5 loved every aspect of the waterpark-staying at Stone Hill was great- cheaper and perfect waterpark for younger kids. Our room was a typical hotel room- king with a sofa bed. Small bathrooms, but otherwise nice with good adjustable AC and a fridge and... More 

Was this review helpful? Yes 2
San Diego, California
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

My family and I visited here all the way from California and had a great time. I have read reviews about bed bugs so I totally inspected all the beds when we got there. The only complaint that I had was that the sheets on the beds were not clean at all. I asked for them to come and replace... More 

Was this review helpful? Yes 1
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