We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Sevierville hotels

Wilderness at the Smokies Resort

Save
You added Wilderness at the Smokies Resort to your Saves list
1424 Old Knoxville Highway, Sevierville, TN 37876
Hotel amenities
Wilderness at the Smokies Resort
Ranked #9 of 23 Hotels in Sevierville
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Sevierville
Check In Check Out
Write a Review

1,590 reviews from our community

Traveler rating
    580
    527
    238
    131
    114
See reviews for
1,209
28
2
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (508)
Date | Rating
  • English first
  • Any
English first
  • All months
    (1590)
  • Mar-May only
    (400)
  • Jun-Aug only
    (543)
  • Sep-Nov only
    (347)
  • Dec-Feb only
    (300)
All months
Ft Gay, Wv
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed today NEW

This place is by far the best waterpark on the planet !! The kids had a blast for their birthday while we was there. Spent 3 nights and loved every minute of it and the best part was only $130 night with 5 waterpark passes cant wait til next year

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Took the family for an overnight stay traveling through to Michigan. We loved it, and are excited to return. We were impressed with the room, and enjoyed all that the hotel had to offer. We wished we could stay longer, but unfortunately wedding obligations were calling our name. I do recommend skipping the thirsty miner hotel restaurant and eating elsewhere.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room was large, clean, and well-equipped with refrigerator, microwave, and table for eating. The decor was rustic-cabin. Front desk people were efficient and friendly. My husband and I stayed one night for the Santa Hustle Road Race. The packet pick-up was in connected conference center. Everyone was friendly and efficient. The parking was great. I have a new car... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel at this "resort" is very large. I had no idea the size until I got there. Our room was ok, but the furniture was bit run down, with the "leather" worn off the couch. It literally took us almost a good 5 minutes of power walking and if we could time the elevators right to get to the... More 

Was this review helpful? Yes
WATS1424, Manager at Wilderness at the Smokies Resort, responded to this review

Dear Ashley, Thank you so much for submitting your feedback. This is a very large resort you are right, there is a lot of walking to be done here. Because the resort is so large and we have multiple buildings, we do provide an onsite shuttle that continuously makes it way around our resort to keep you out of the... More 

South Point, Ohio
Senior Contributor
24 reviews 24 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We went on Nov. 30th and stayed at the River Lodge. Rooms was nice and the beds was comfortable. Since it was a Sunday/Monday the indoor water park was basically dead. No lines to do anything except the body surfing. It was so nice, kids loved the wave pool. Had one problem and that's why i didn't give it a... More 

Was this review helpful? Yes
WATS1424, Manager at Wilderness at the Smokies Resort, responded to this review

Dear Aaron, Thanks so much for taking the time to write us a review. We appreciate your feedback! We are happy to hear that you and your family enjoyed your stay here with us. I do apologize for the charge on your card , after paying cash for your room. Unfortunately, banks do not issue a credit right away, which... More 

Flatwoods, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

The staff was so professional and helpful, always being willing to help. The rooms are very accomodating..especially the suites. It is a very kid friendly resort. We were there for a large event and things were very smooth. Shuttle time was still reasonable. It was a little loud.

Was this review helpful? Yes
WATS1424, Manager at Wilderness at the Smokies Resort, responded to this review

Dear SLRKY1960, Thank you for taking the time to submit your feedback. We are pleased to hear about your great vacation experience here with us! That's exactly what we strive for. We hope to see you all return very soon. Sincerely, Amanda Murphy More 

Pocahontas, Arkansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is an amazing place to take the kids for a mini vacation! The rooms are excellent, super clean with amazing decor! This makes our third straight year of spending the kid's spring break at this awesome indoor water park!

Was this review helpful? Yes
Athens
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We normally stay a wk in our timeshare that's in January but we wanted to take the kids for a nights get away. We booked a bunk bed room. The boys loved them but we were awaken at 5 am with creeking and popping sounds in the wall and ceiling. The bed was even vibrating! I called front desk and... More 

Was this review helpful? Yes
WATS1424, Manager at Wilderness at the Smokies Resort, responded to this review

Dear Bradboy2014, Thank you for taking the time to write us a review! Our bunk units are fairly popular with the kids, for sure. It is very possible that your room was located very close to the laundry room. I do apologize for any "squeaks" you were hearing. I will definitely have our maintenance staff take a look at our... More 

Branson, Missouri
Top Contributor
269 reviews 269 reviews
27 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We reserved one of the Presidential Reserve Rooms. It was amazing! We had a private balcony overlooking the golf course. Two full bedrooms and two bathrooms. Full kitchen, living room, and full sized washer and dryer. I know the water park is a big draw, but we didn't visit it. The only thing that I didn't like was the distance... More 

Was this review helpful? Yes
WATS1424, Manager at Wilderness at the Smokies Resort, responded to this review

Dear Eric, Thank you for taking the time to write us a review. We are pleased to hear that you enjoyed your stay here with us! We are looking forward to seeing you and your family back in the near future. Sincerely, Amanda Murphy More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Myself, my husband, our 3 year old boy, and our 4 month old daughter went for a one night stay. We had a blast! We reserved a fireplace suite, and it was perfect. Plenty of room, spacious bedding accommodations, and even a nice size kitchenette. The place was very clean and comfy! We will be going back!

Was this review helpful? Yes
WATS1424, Manager at Wilderness at the Smokies Resort, responded to this review

Dear Jessica, Thank you for taking the time to submit your feedback. We are all pleased to hear what a wonderful time you and your family had while staying with us. Thank you for the awesome review. We sure hope to see you all back very soon for many more great memories! Sincerely, Amanda Murphy More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Wilderness at the Smokies Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Wave pool(43)
  • Lazy river(21)
  • Very nice(18)
  • Hot tub(10)
  • Thirsty Miner(9)
  • Indoor park(8)
  • Full kitchen(5)
  • Pigeon Forge(5)
  • Stone Hill Lodge(5)
  • Front desk staff(4)

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Highway, Sevierville, TN 37876
Location: United States > Tennessee > Sevier County > Sevierville
Number of rooms: 713
Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#3 Family Hotel in Sevierville

602 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (344)
Viewed
View from room (13)
Viewed
Room/suite (52)
Viewed
Dining (7)
Viewed
Bathroom (19)
Viewed
Hotel & grounds (34)
Viewed
Pool/beach area (92)
Viewed
Family/play areas (31)
Viewed
Other (96)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (258)
Viewed
Amenities (117)
Viewed
Bunk Suite with additional Queen Murphy Deluxe Suite (68)
Viewed
Restaurants and Bars (14)
Viewed
Studio Suite (34)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay