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Wilderness at the Smokies Resort

1424 Old Knoxville Highway, Sevierville, TN 37876
Wilderness at the Smokies Resort
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1,843 reviews from our community

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Traveler rating
    650
    623
    283
    151
    136
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1,391
33
3
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Wilderness Lodge in a Queen Murphy Deluxe Suite with our kids ages 12 & 14. This is the central hotel with check-in, outdoor and indoor water-parks and arcade. (The Stonehill Lodge is up on a hill and has a waterpark but you have to take a shuttle down from the hill to come to the Wilderness... More 

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Springfield, Virginia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Wilderness at the Smokies Resort is a great place for children. The outdoor and indoor water parks are just what makes the fun. The rooms need a bit of upgrades. The rooms feature dark furniture and dark walls, and tiny bathrooms. The mattresses need to be replaced along with the bed linen. All in all this trip was for... More 

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Clay City, Kentucky
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I took my fiance for Valentine's day and we loved it! We had a beautiful room, complete with a king size bed, kitchen, couch, chair, kitchen table and chairs, fireplace, and flat screen tv. The water park was the best I've ever been to and the staff were genuinely helpful. I would definitely recommend it to anyone looking for a... More 

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ATL, GA
Level Contributor
220 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I frequent Wilderness quite often with our son (at least twice a year). This was the spot we selected to host our recent family reunion. We had a group of 23 folks and everyone, from our youngest family member to the oldest -- we all had a great time! Our uncle who is 60+ years old really... More 

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Stockbridge, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We really had a great time on this vacation. I took my mom and my 2 girls. The location is wonderful and all the shops are near by. The customer service was excellent and our room was spacious and very clean. We did not have any problems, considering this is an indoor/outdoor water park. We all had a very good... More 

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Stone Mountain, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The room was nice and comfortable. Room service was slow. Called three times to get a working iron. Housekeeping did not clean room until the 1700-1800 hour. This was likely due to staff cleaning check out rooms for incoming guests. We used both the outdoor and indoor pools. Indoor area too warm. Arrived early to grab a chair/table for outside... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Stay here for one week room wasn't clean at all just straighten up. smell of mold in the carpets dust every were and time share people and staff at the resort very mum you can tell they hate there job.

Was this review helpful? Yes 1
Prattville, Alabama
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I brought our daughter to to the park for a week of fun. The water park was fun. A few cons on the water park were you had to wait a long time to find a float in the lazy river every time. The outside park closes at 8pm. During the summer months it would be great... More 

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Atlanta, Georgia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wilderness is a great place to go for a family get a way, family reunion, or for a few days of fun. The indoor waterpark has something for everyone. You can get rooms for 2 to 18 people.They also have rooms with full kitchens. They now have some chalets you can rent. We like the River Lodge because it is... More 

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Athens, Alabama, United States
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I booked this hotel for my daughter's senior trip and took three teenagers ages 13, 17 and 18. It was ok but not as fun as we expected. The water park area is nice but is really geared more towards small kids and preteen ages. My older kids were not that impressed at all. We were really looking forward to... More 

Was this review helpful? Yes 1
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