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All 23 Sevierville hotels

Wilderness at the Smokies Resort

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1424 Old Knoxville Highway, Sevierville, TN 37876
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Wilderness at the Smokies Resort
Ranked #8 of 23 hotels in Sevierville
Certificate of Excellence 2014
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1,449 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (452)
Date | Rating
  • English first
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English first
Asheville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We loved it. Clean, modern, and so much more. Lifeguards awesome. The only reason we do not give the review 5 stars; is because we found the food to be mostly fried and the advertised breakfast buffet was a bust-not served. The restaurant was clearly under staff and we opted not to wait in the long line. Actually several tables... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We live about 2 hours away and on a whim, last minute labor day plans decided we would take our kids ages 7 and 5 to the wilderness lodge. Great decision! We stayed in the stonehill lodge which is where the outdoor water park is located. You have access to both waterparks and a shuttle runs every 3-5 minutes to... More

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Hamilton, AL
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Wilderness Hotel for three years while attending Polishing the Pulpit. Overall, the stay has been pleasant. However, the wireless internet service leaves MUCH to be desired, and is nearly non-existent in the evening hours when more folks are in their rooms. Also, the snacks in the hotel gift store are unreasonably high. The food in... More

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

As soon as I walked the room I saw that there was piss in the toilet, appliance unplugged laying on the table, and the AC was broken. The room was not what the pictures on their website looked like. The coach look very worn and the sink was nasty. The only positive thing about this place is the watermark. And... More

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Lexington, Kentucky
Top Contributor
81 reviews 81 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently stayed here for a convention at the adjacent convention center. The hotel is easy to find and located a short drive from many area restaurants and activities. Rooms were quiet and comfortable. Large parking structure was very convenient. Work out area had several machines and free weights, though it was a little cramped space wise. There is also... More

Was this review helpful? Yes 1
McEwen, Tennessee, United States
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay again, since this is the second time I had gone, first time was 4 years ago and this time I took my other two nieces. We enjoyed our stay with no problems what so ever. Clean rooms, everything worked, and the food was great :-) enjoyed the expansion here as well, game room, lazer tag, lazer... More

Was this review helpful? Yes 1
Greeneville, Tennessee
Senior Contributor
21 reviews 21 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had read some mixed reviews and didn't know what to expect when I opened the door to the room. Knowing this resort catered to famiilies with kids of all ages, I almost was expecting to find a worn out, overused room. There were scratches on one painted wall that I'm sure some kid or exuberant partyer caused, but other... More

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Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful time. The rooms were great we had one of the smaller rooms but it slept 5 and had a fridge, microwave, and a two top electric range top. The staff was very nice and the whole place inside and out were very clean. Lots of places to eat in the resort and close by if you... More

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Great time. The cabana is worth the purchase. We always eat somewhere else as oppose to on site. Short lines for all the attractions. Stayed in a family deluxe suite which was nice. The first night the master shower only had warm water. The next day only cold water. Called the front desk and maintenance was there quick. Though he... More

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Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

When my husband first mentioned staying here I immediately went to Tripadvisor to check the reviews. After reading review after review, we debated for over a week whether we should try it or not. With hesitation we booked a room the night before our planned arrival. I must admit, it was a nice surprise! We arrived around 5 o'clock and... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Wave pool(43)
  • Lazy river(21)
  • Very nice(18)
  • Hot tub(10)
  • Thirsty Miner(9)
  • Indoor park(8)
  • Stone Hill Lodge(5)
  • Full kitchen(5)
  • Pigeon Forge(5)
  • Parking pass(4)

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Highway, Sevierville, TN 37876
Location: United States > Tennessee > Sevier County > Sevierville
Also Known As:
Wilderness At The Smokies Hotel Sevierville

280 photos of this hotel

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Bathroom (16)
Room/suite (38)
Pool/beach area (51)
View from room (8)
Family/play areas (16)
Hotel & grounds (26)
Dining (2)
Other (123)

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#7 Family Hotel in Sevierville
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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