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Wilderness at the Smokies Resort

1424 Old Knoxville Highway, Sevierville, TN 37876
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1,895 Reviews from our TripAdvisor Community

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Traveler rating
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1,431
34
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44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very clean rooms. Lots of entertainment for the kids. The waterslides were great for all of my kids. The staff was very friendly. We have stayed there at least six times now. Love it! It's very close to all the attractions of Pigeon Forge and Gatlinburg, if you can drag your kids away from the park.

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Clarksville, Tennessee
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family stays at the Wilderness every year. We enjoy the spacious rooms, the Water Park indoors and out. This is an updated clean hotel. The rooms are nice we always get an adjoining room with full kitchen extra room for large families or groups. There is Free Wi-Fi with exceptional reception. The lifeguards are very well trained have witnessed... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

For starters, I won't say that my family had a bad time. We had fun. Some of the pro's... The room was clean and nice. (We stayed at River Lodge) We had easy access to the water park. It was very family oriented. They allowed us to check in early. However, for the expense, I really didn't think the water... More 

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Lavonia, Georgia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at Stone Hill Lodge August 2015,rooms were nice and waterpark better than expected,had to take shuttle across street for 2 bigger parks. The problem I had was that the amenities at River Lodge were so much better. The dvd rental stand was broken,store didn't have much,restaurant at Stone hill closed on Saturday for lunch and waterpark was closed Friday.... More 

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1 review
1 of 5 stars Reviewed 6 days ago NEW

We stayed at this resort from August 14th-21st 2015. My family and I have been Wyndham/RCI owners for 25 years and have never had anything less than an A+ experience. However this place was the worst. The staff was rude and service was awful. This whole place is designed to clean out whatever cash you have in your wallet. If... More 

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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The room was clean. At night I could hear kids running through the hall. Bathroom was small but clean. The water park was wonderful and lines were short. The dinning is expensive and less than average quality.

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Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Stone Hill Lodge which has an outdoor waterpark based for very small children. The trip via shuttle to the outdoor waterpark was very convenient. Room was very nice, air conditioning was fantastic. Room was clean and well stocked. We asked for a queen room with balcony and got a queen room with a ground level patio that... More 

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nashville
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Took my grandson to the wilderness for his third birthday. Little young for this park since most stuff is geared toward older children. At least 42 inches tall for the majority of the slides and 48 inches for the wilder ones. Rooms were nice, was a little pricey about 150.00 a night, but includes waterpark. Only hotel patrons could use... More 

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Shelby Township, Michigan, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was blown away at how clean this resort was. In fact we are going to book a year from now to go back. My only complaint would be we were there 4 days, and only had a housekeeper one time and she did not clean both of our rooms. The housekeepers in the hall kept saying they were understaffed... More 

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon arrival, it may appear confusing because the entrance to the lobby is for two hotels, but your in the right place. We did arrive before check in as they allow park access (at noon I think) even if your room is not ready. It was neat that we received our room keys and all check in info except for... More 

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