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Wilderness at the Smokies Resort

1424 Old Knoxville Highway, Sevierville, TN 37876
Wilderness at the Smokies Resort
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1,805 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We met here for a mini family get-together (2 nights)--grandparents, sisters with their husbands, and 3 cousins, aged 8-13. We stayed in the spacious, relaxing 3-bedroom condo. We all had a good time -- playing in the indoor and outdoor water parks, at the arcade, and in the various adventure features. The grandson will remember playing laser tag with his... More 

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2 of 5 stars Reviewed 2 days ago NEW

Excellent place to spend time with kids.Do not purchase the action bracelet, big rip off.It's a way to take photos while enjoying the water slides, but it did not work correctly all the time.The snack bar's food prices are outrageous for the small amount you actually get

Was this review helpful? Yes 3
Charlotte, North Carolina
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came for a quick family weekend getaway to enjoy the Fourth of July. We enjoyed our stay here. The room was clean, and they offered free wifi. We were in a 10 people suite in the main building and we all fit in comfortably. The kids enjoyed the water parks, especially the indoor park. The only real flaw was... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Just got home from a 3 day trip. I have visited similar resorts in the past so I was excited to try this one. Kids eat free and water park included sounds great. The room was cramped but clean. Housekeeping had the halls blocked most of the day. It was like a maze trying to get through them. Having carts... More 

Was this review helpful? Yes 2
Mount Airy, NC
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the wilderness June 21 - 25, we all had a great time the lazy river was a big hit for my son and granddaughter. The water slides while being scary were absolutely thrilling. We will be back for sure.

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Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We checked in Memorial Day and stayed two nights. Room was spacious and clean. The water park was well maintained and a lot of fun for the kids. Great value when you consider you are getting the water park included in your lodging price. They do try to get you to spend more money by charging extra for the indoor... More 

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Absolutely loved this place. My kids enjoyed every minute of our time there. EspecialLy the three different water parks for all ages.My family and I will absolutely be back. We stayed four days and there was no reason for us to to run out and grab a bite to eat, find something to do or anything else. I also liked... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our 2nd trip to the Wilderness and my son and nephew had a great time but I could see the place going down hill fast if they don't stay on top of maintenance. Some of the mini bowling lanes weren't working and there was a hole in the return ball part. Our toilet in our room was hard... More 

Was this review helpful? Yes 1
Saint Louis, Missouri, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The waterparks are perfect and the kids loved them. There are lots of choices, indoor and outdoor. My kids had a blast and so did we! The waterslides are amazing. There are two reasons I gave it 3 instead of 5. The food was hideous! I mean the worst - even the peanut butter and jelly was on stale bread.... More 

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Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a VERY busy resort. I had viewed my room online but also spoken to a rep on the phone as I booked. Check in was a breeze, even with the crowd, and the employees are very efficient and polite. But when I got to my room....I was so upset. It was the wrong room! Somehow the rep on... More 

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