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All 22 Sevierville hotels

Quality Inn & Suites River Suites

2.0 of 5 Hotel   |   860 Winfield Dunn Pkwy, Sevierville, TN 37876 (Formerly Comfort Inn)
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66%
Ranked #13 of 22 hotels in Sevierville
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Aaron R Green Bay, Wisconsin
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119 people have reviewed this hotel

Traveler rating
    45
    31
    27
    9
    7
See reviews for
60
24
2
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Green Bay, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We arrived in Sevierville, green, as it were, to what we were getting ourselves into. We were perhaps the only family staying in the city NOT planning on engaging the carnival environment in Pigeon Forge. In fact, we did not even know DollyWood existed until the next day. We pulled into Sevierville late on a Tuesday, after a 13? hour... More

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Madison, Indiana
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Booked this through choicehotels.com and got a good rate but because sevierville, pigeon forge, and gatlinburg were all booked up we thought we might be out of luck. We booked a king bed, queen bed room. It had a partial divider in it, with 2 flat screen tvs and a mini fridge. The room was great, the beds were comfortable... More

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Christiansburg, Virginia
1 review
3 of 5 stars Reviewed March 10, 2014

paid with credit card in advance then was billed again by hotel called front desk they said they made mistake they said it would take 7 to 10 days for the money would be put back into my account Not good news coming off vacation with 5 kids hope the money shows up. will not book this hotel again

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Pennington Gap, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 20, 2014

took my nephew for his birthday, he really enjoyed the indoor pool, we loved the semi private sitting room, i really liked they are pet friendly, nice clean room, it had a fridge, thats a plus from needing to drag a cooler around.. we had stayed here last year also, had a great time, will be back

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Shady spring
1 review
5 of 5 stars Reviewed February 19, 2014 via mobile

Stayed during spring break with my 3 daughters & my mother. Stayed in a 2 queen bed with a sleeper sofa. The room had everything we needed. Had microwave & refrigerator. Nice to have a semi private bedroom with also a sitting area. The room was spacious. We all had enough room. Clean rooms. Nice breakfast. My kids don't usually... More

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A TripAdvisor Member
1 of 5 stars Reviewed January 17, 2014

I never complain about hotels, you get what you pay for. My family and I booked this hotel while we were moving in the area. When we arrived here... well it was horrible. Carpet was dirty, dust everywhere, spiders in the room, three dead two alive. Would not suggest this hotel.

Was this review helpful? Yes 1
Oakfield, Tennessee, United States
Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 7, 2014

Our family booked this hotel through choicehotels.If one is expecting fancy rooms and amenities,this is not your hotel. My family came up to visit Dollywood with three children aged 4,8, and 10.The kids LOVED the pool and as the four year old says she LOVED the hot pool{hot tub}.The breakfast was the standard waffles ,biscuits and gravy ,muffins,cereal .fruit and... More

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ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Valued Guest, We're pleased to know that you've enjoyed the stay with us and appreciate your kind words. Looking forward to serve you in March. Thanks More

Apple Grove, WV
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 5, 2014

Had reservations here for the weekend after Christmas because other choice hotels were full. This is an older motel with doors to exterior hallways. Exterior of building needs maintained better. Staff, however was extremely friendly and efficient and the room was very clean. We had a room with a fireplace which entailed carrying your fire log back to the room.... More

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ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear valued Guest, We're glad to know that you've enjoyed your stay with our friendly staff and cleanliness of the room. Looking forward to serve you on your next visit. We sincerely appreciate your business. And thanks for your valuable feedback. Thanks More

Ohio
2 reviews
4 of 5 stars Reviewed January 3, 2014

Clean rooms, nice breakfast and good value! Hotel is also pet friendly[certain rooms only]. Have stayed twice and was a nice stay both times....Pool and pool area were clean. I would definetly return unless they raise the rates.

Was this review helpful? Yes
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear Valued guest, We sincerely appreciate your business and feedback. We're glad to know that you've enjoyed your stay with us. Looking forward to serve upon next trip. Thanks More

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Additional Information about Quality Inn & Suites River Suites

Also Known As:
Quality Inn & Suites River Hotel Sevierville
Quality Inn & Suites River Hotel
Quality Inn And Suites River Suites
Comfort Inn Sevierville
Sevierville Comfort Inn
Address: 860 Winfield Dunn Pkwy, Sevierville, TN 37876 (Formerly Comfort Inn)
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 22 hotels in Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites River Suites 2*
Reservation Options:
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