We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites River Suites

Hotel website
Hotel deals
860 Winfield Dunn Pkwy, Sevierville, TN 37876 (Formerly Comfort Inn)
Special Offer
Choice Privileges Points
Quality Inn & Suites River Suites
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #12 of 23 Hotels in Sevierville
A recent review
4 of 5 stars reviewed 1 week ago
Allme8659 Knoxville
Add Your Review

175 reviews from our community

Traveler rating
    65
    52
    33
    12
    13
See reviews for
83
37
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (24)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (24)
All months
Knoxville
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This place is ok. Love how the beds are separated by as wall and bathroom. For most part clean needs some dusting. Beds are comfortable. Quite indoor pool was nice but could use a little more lighting. Breakfast was good. The one and only thing that didn't like the maid came to work that morning and as she was walking... More 

Was this review helpful? Yes
Greenville, South Carolina
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 17, 2015

When I made the reservation, I let them know that we would be traveling with our dogs. No problem they said. We asked for the King Size bed with the fireplace and balcony. No problem we were told. When we arrived, we were told we could only have one dog. Then we were told we could not have the king... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed February 7, 2015

They did not have crib/pack n play for my baby. Room was not the cleanest. Picture was off the wall and sitting on the floor. Check in procedure took a long time. I did read many of the reviews prior to booking and simply do not agree with most of them.

Was this review helpful? Yes
Mooresville, North Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 18, 2015

Rooms are ok, clean and comfortable. The friendly staff, great breakfast and price make this hotel worth the 15 minute drive to Pigeon Forge and all the attractions and restaurants. There is a CVS and a couple fast food joints 5 minutes away.

Was this review helpful? Yes 1
Brandon, Florida
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 9, 2015

When we first arrived, we were greeted by very friendly staff. Our room was just as we had requested- a ground-floor room near the pool. We started to become a little concerned because it was inside the indoor pool area. With a lot of people in the pool and Jacuzzi right outside our door, we did not get disturbed by... More 

Was this review helpful? Yes 2
Atlanta
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2015

My wife and I stayed over the New Year holiday. Breakfast is available until 10:00 AM. We awoke @ 9:51AM (the sleeping area of the King Suite is VERY quiet and VERY dark!) We rushed to get to breakfast by 10:00 AM. Barb, the breakfast hostess, continued her very personable service right past the 10:00 hour. We thanked her for... More 

Was this review helpful? Yes 3
Union, Maine
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 15, 2014

Room was large and had a comfy King size bed and plenty of pillows. Reasonably priced and clean. Nice complimentary breakfast, but o.j. was a little watery. Rooms are dated and view from balcony was trees with roofing tiles hanging from the branches. Could use a good outside cleaning.

Was this review helpful? Yes
Munising, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

Good size rooms, permits dogs, excellent breakfast and courteous staff. The location couldn't of been more perfect, easy access to the area attractions & restaurants. The rooms were slightly dated but clean & large. We will definitely stay here again.

Was this review helpful? Yes 1
Columbus, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

This was not the hotel that we normally stay at when we visit and when we drove up we were a bit concerned. However, the rooms were spacious, though it needed a touch up of paint. The balcony was a nice touch. The breakfast was decent. The only bad thing about the hotel was the HORRIBLE internet service. It worked... More 

Was this review helpful? Yes
Saint Paul, Minnesota
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 2, 2014

We booked 2 rooms online. Did not ask for/want pet friendly rooms- got it anyway. One of the rooms was in bad shape (ripped carpet, banged up front door, and pet hairs on bedspread) . They gave us new rooms (pet free). Then one of those rooms had a broken heater. Offered new rooms- we declined because we were tired... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Bathroom (6)
Viewed
Room/suite (14)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (3)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question