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Quality Inn & Suites River Suites

2.0 of 5
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860 Winfield Dunn Pkwy, Sevierville, TN 37876 (Formerly Comfort Inn)
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1 room 1 adult
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Quality Inn & Suites River Suites
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219 Reviews from our TripAdvisor Community

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Bowling Green, Kentucky
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here two nights for a volleyball tournament at the convention center around the corner and I was very impressed with the property. The rooms are huge for a hotel in this price range, and everything was clean and in place. The room I had was a suite, with a sitting area in one room and a king bed... More 

Helpful?
Thank David T
Lynchburg
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed overnight, one night. Saturday to Sunday. Our room was vary spacious with two doubles, a semi private sitting room with a sleeper sofa. Front desk guy (Larry?) who helped with breakfast was friendly, notifying breakfast eaters "For all you gravy lovers, i've just topped it off". Breakfast was what i've come to be accustomed to at Choice Privilege hotels,... More 

Helpful?
Thank Dshanton
Wellington, Florida, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Quality Inn & Suites River Suites for 5 nights the week of New Years. Intially, we had a difficult time booking a decent room in our price range during the busy season. Luckily, we came across this motel and were able to book it online at an excellent rate. The reviews were fine, for the most... More 

Helpful?
Thank Margaret S
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 17, 2015

We only stayed one night. Thank God!! Front desk person Mr. Larry was very friendly but the pictures on the website did not do any justice for the actual room! I chose this hotel because of the reviews but I couldn't see how and why anyone gave this hotel high reviews. Decor is very outdated!!! Needs to be renovated immediately!

Helpful?
1 Thank tsmith2501
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear Valued guest I'm glad to hear that you're happy with our friendly service. I just want to highlight that this year, we've replaced several things including new carpets, refrigerators, microwaves, guest rooms paint, vanity laminate, artworks, sofas, chairs, shears, guest rooms RFID locks and LED lights in parking lot for better safety and security, seating area in lobby, front... More 

San Antonio, Texas
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 13, 2015

We came to Tennessee from Texas for the Dollywood Gospel fest and Crafts Fair. We stayed at this hotel 5 nights. The suite we had actually had 2 rooms. The balcony had a nice view. The hotel is located away from all the traffic so that was nice. The breakfast was very nice and had everything you could possible want... More 

Helpful?
Thank joannakelley
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 7, 2015 via mobile

Our stay here was incredible. Nice, very large suites at a very affordable rate. However, the most pleasant surprise was the service we received at breakfast from a young lady named Linda. Her infectious personality greeted us and waited on our every need. Very unexpected and appreciated. What a gem of an employee you have there!

Helpful?
Thank PuroKelli
Halltown, Missouri
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 6, 2015 via mobile

We stopped overnight at Sevierville and stayed here. Price was great and room was better than we thought it would be. Very clean and staff was very friendly. Only complaint is the reservation person (main reservation over phone not hotel directly) said it was supposed to be two queens but it was more like two doubles.

Helpful?
Thank Sharna C
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

The hotel was really good, the beds were very comfortable, the hotel is kinda off by its self ,but still is only a couple of minutes to anything that you might want to do, the hotel was super quite. The staff was friendly and the breakfast buffet was really good with a large variety of items to choose from would... More 

Helpful?
Thank Rob1571
Georgia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 24, 2015

Hotel is a bit older; however, we found it clean, comfortable, convenient to great eating locations and attractions. This was our first time at this hotel but it will not be our last. The staff is friendly and helpful and there is a great indoor pool, as well as an outdoor pool. We have stayed in numerous hotels in the... More 

Helpful?
Thank OldBill
Monroe
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 16, 2015

On our way South form MI. we stopped overnight in Sevierville, TN and stayed at the Quality Inn And Suites. Good choice! Our suite was right next to the indoor pool and hot tub - just a step out the door. The room was comfortable and very clean. Breakfast offered was varied and plentiful. We would stay there again and... More 

Helpful?
Thank RHS1946
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