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All 23 Sevierville hotels

Quality Inn & Suites River Suites

2.0 of 5 Hotel   |   860 Winfield Dunn Pkwy, Sevierville, TN 37876 (Formerly Comfort Inn)
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Ranked #12 of 23 Hotels in Sevierville
A recent review
4 of 5 stars reviewed 2 days ago
Jay38652 New Albany, Mississippi
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156 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Albany, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I rented a cabin for the weekend and wasn't satisfied with it. So I looked into this place and was very impressed with the layout. The staff was extremely nice and very knowledgeable about the property. I checked in and dealt with Candace. She was awesome!!! She was very nice and pleasant! Also the breakfast was amazing...even the breakfast attendant... More

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Lexington, South Carolina
Top Contributor
175 reviews 175 reviews
25 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a third floor room with 2 bedrooms and a bathroom in the middle. Very spacious and nice. Two flat screen TV's, frig and table with chairs and a balcony. I was impressed with the cleanliness of the room, comfortable bed and breakfast had a good variety. The staff was excellent, friendly and accommodating. I will definitely return to... More

Was this review helpful? Yes 1
Scottsburg, Indiana
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a cabin reserved for the week but decided to come in a day early so we booked here because it was affordable and pet friendly. The pet fee is $10. We had a fairly late check in (around 9 pm) and everything went smoothly. Our room was very clean and nice. When you walk in there is a... More

Was this review helpful? Yes 1
Rock Hill, South Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I went to Gatlinburg for weekend trip - This Quality Inn & Suites was a nice surprise! The Front desk staff was very friendly, the room was nice and clean and roomy!! The best surprise of all was Barb! She works in the morning with the breakfast and was so nice and did a superb job of... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 16, 2014

I booked three rooms, side-by-side, for a conference the next day. When I checked in, the TV’s in one room didn’t work, so I tried to call the front desk - Phones didn’t work. I walked down to the front desk. The clerk said “sorry”. You booked with a third party (ORBITZ) we can’t help you. It’s their fault. The... More

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Vandalia, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

We enjoyed our stay at the Quality inn! Our room was clean. The only complaint we had was the bathroom. The shower was so small you could not bend over to shave your legs. I am tall, so it was quite a trick. The lady that took care of the breakfast room was the happiest person I have ever seen.... More

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Menomonie, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

I would like to thank the entire staff for making our vacation a great one. The hotel was clean and the room was more than we thought it would be. We stayed for 5 nights so we needed clean and comfort and they delivered. We would not hesitate to stay there again or recommend this hotel to everyone.

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1 review
1 of 5 stars Reviewed September 1, 2014 via mobile

Room was dirty, 3 spray bottles were left to mask the odor of what I have no idea only know it was foul. Cobwebs everywhere, no power to the great off the room, peeling paint due to shower rod falling off the rod so it only covered 1/2 the opening. Power outage was repaired by stretching an extension cord from... More

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Shawsville, Virginia
1 review
5 of 5 stars Reviewed August 31, 2014

Had a great stay. Efficient, clean, quiet. Room was wonderful, lots of room. Service was very very good. Plan to make this MY hotel everytime I come to town from now on. Was nice having a room without windows in the bed area. Slept so well. Love the comfort of the pillows.

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Purcellville, Virginia
2 reviews
1 of 5 stars Reviewed August 24, 2014

Booked two nights thru Expedia and the room was so disgusting we left after one night and returned home to Virginia. Mini Fridge was full of mold, carpet fraying, AC wouldn't work right, housekeeping never even cleaned by room by 4PM, they all had left for the day according to management (we left the room at 10 AM). It was... More

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Additional Information about Quality Inn & Suites River Suites

Address: 860 Winfield Dunn Pkwy, Sevierville, TN 37876 (Formerly Comfort Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites River Suites 2*
Number of rooms: 97
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Also Known As:
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Comfort Inn Sevierville
Sevierville Comfort Inn

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