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Hampton Inn Sevierville

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681 Winfield Dunn Pkwy, Sevierville, TN 37876
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Hampton Inn Sevierville
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Hampton Inn Sevierville
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274 reviews from our community

Traveler rating
    149
    74
    30
    13
    8
See reviews for
107
94
6
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (274)
  • Mar-May only
    (58)
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    (79)
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Hendersonville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was a hassle free check-in. Loved our room! Nice smelling, everything clean! We stay in a lot of hotels and this was one of the best experiences that I've had!! The free breakfast was okay but the girl working tried to accommodate everyone and she had a great personality! Great staff altogether!!

Review collected in partnership with Hampton

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cpaige1964, General Manager at Hampton Inn Sevierville, responded to this review

Dear Rhonda, I want to thank you for giving us such a great review! The lady in the kitchen was Jennie. She is a real asset to our Hampton Inn. I am so glad that you experienced our Southern Hospitality. We take great pride in being the best of the best. We want every guest to leaving wanting to come... More 

Johnson City, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel was very clean and staff was extremely friendly!! Great location! Wonderful hotel to bring your family. The front desk did a wonderful job from check in to check out. My family and I will be booking this hotel again when our travels bring us back to the area.

Review collected in partnership with Hampton

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1 review
3 of 5 stars Reviewed 2 weeks ago

They have been remodeling this hotel since the last time I was there a year ago. Staff is friendly, rooms are average. I like to turn the fan on when I sleep at night, and this air conditioning unit did not give you that option.

Review collected in partnership with Hampton

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Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Kristi, I want to thank you for taking the time to write a review for our Hampton Inn. We are currently renovating our guest rooms. We have completed our renovations to the exterior of our hotel, pool area and lobby last July. The Heat/Air units will also be wired for that option along with the guest room renovations. We... More 

Woodstock, Georgia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here with another couple on my points to get ahead of the snow before our check-in at the Wilderness at the Smokies. You know you've had a phenomenal stay when you remember the entire staff 2 weeks after your stay and your kids are asking when can we go back to the Hampton? One of my twins said,... More 

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear ML, I do remember you and your lovely family. Thank you again so much for taking the time to write such a wonderful and kind review about our staff. We take our guests stay to heart. We want everyone that walks through our doors to feel welcome and like they are 'coming back home". I am so happy, as... More 

Beckley, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this Hampton before, but this time was exceptional! Never have we found such a caring and friendly staff as here ..... they just couldn't seem to do enough to make our stay a great one. They are completing a renovation of the facility, making it even nicer, yet this was not a problem with our stay.... More 

Review collected in partnership with Hampton

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Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Paul, I cant thank you enough on behalf of myself and my entire staff. We loved having you as our guests and we look forward to your next visit. We care about all of our guests and would love for you to make our Hampton Inn your "Home away from Home." whenever your in our area. Please feel free... More 

Charlotte, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed at this Hampton Inn for one night so that she could participate in a gymnastics meet at the convention center. While most people were staying at the waterpark, I wanted something quieter and more familiar. I have never gone wrong with a Hampton Inn and was excited to see this hotel located about 1 mile... More 

Review collected in partnership with Hampton

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Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Erin, Thank you so much for taking your time to write a review for us. We are so glad you choose to stay here. We loved having you here. I remember when you came in with your daughter. I hope she won the competition! Please come back and stay with us again the next time you visit. Please feel... More 

Sevierville, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

We stayed at hotel due to being snowed out of our house with wind chill too cold to be walking from area where cars can be left and up to our house. They were very friendly and helpful with any needs we had while not being able to get back to our house.

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Jackie, Thank you so much for taking your time to write a review for us. We truly care about all of our guests. I am so happy that you were able to experience our Hamptonality. We take pride in making sure all of our guests leaving wanting to make our Hampton Inn their Home away from Home. We loved... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 weeks ago

Southern hospitality at its finest. Clean rooms comfy beds and pillows. The friendliest staff. We will stay again. And tell our friends! we would not have known they were remodeling if they hadn't told us.

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Kim K., I want to say thank you from all of us here at Hampton Inn. We loved having you as our guest. We take a lot of pride in making our guests stay the best possible experience. Believe me when I say, the staff thanks you and we cant wait to see you again. Please feel free to... More 

Jackson, Tennessee
1 review
4 of 5 stars Reviewed February 18, 2015

We had to extend our stay due to weather. All of the staff was wonderful! They even had dinner prepared for us that night! I must say they were the friendliest place I may have ever stayed! I will return to this Hampton in my future travels to this area!

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Guest, I want to thank you so much for taking the time to give us such a wonderful review. We love to take care of our guests. You made it very easy. We look forward to your next visit with us. Please feel free to contact me personally to make your next reservation. We hope you will make our... More 

Birmingham, United States
2 reviews
2 of 5 stars Reviewed February 12, 2015

The personnel and location are great, but the physical condition of the property was the worst Hampton Inn we have stayed in over our 5 years of traveling. Until Hilton spends some money to update and replace the worn out carpets, doors, drapes and furniture, I would advise selecting a different facility in this area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Robert P., I want to thank you for staying with us. You may have not noticed, because we have made every effort to keep our guests from being bothered by it, but we are currently under room renovations. We have completely renovated our pool, lobby and exterior of our Hampton and now we are updating our guest rooms with... More 

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