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Hampton Inn Sevierville

2.5 of 5 681 Winfield Dunn Pkwy, Sevierville, TN 37876
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Certificate of Excellence 2014
Hampton Inn Sevierville
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Hampton Inn Sevierville
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229 reviews from our community

Traveler rating
    124
    62
    27
    10
    6
See reviews for
88
81
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Raleigh, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Friendly, welcoming, helpful and caring. What more could we ask for?! As busy as the area gets ... the folks here will totally make you feel special. They are respectful, warm and efficient. When in this area... why look to any other hotel? This one has all you need and more!

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Susan, Thank you!! We enjoyed having you stay with us. We are very happy that you had such a wonderful time. Our staff is the Best in Southern Hospitality! We take pride in that and in making our guest feel right at home. We are all looking forward to your next visit and hope it will be real soon!... More

Glendale, Arizona
1 review
4 of 5 stars Reviewed 4 days ago NEW

Excellent service, courteous staff, nice breakfast. Staff knowledgeable about nearby tourist attractions. We went to Dollywood and the staff told us if we go 3 pm or later, we could go back the next day and visit Dollywood the entire day free. That information was important to us.

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Karen E., Thank you so much for all your kind words about our staff and your experience here at our Hampton Inn. We enjoyed having you and your family here. I am so pleased that we helped to make your trip to our area a little more special. That is what we are all about here. We want to... More

Connersville, United States
1 review
4 of 5 stars Reviewed 1 week ago

Appeared to be a newer Hampton Inn; nice entry/foyer area with a warm and cozy sitting area for breakfast. Check-in was hassle-free. [We made reservations at least three weeks in advance. Glad we did because it appeared that all hotels in this area were booked solid and people w/o reservations were being turned away.] Room was clean and bed was... More

Review collected in partnership with Hampton

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Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Mr. Gertrud W. Thank you so much for all of the kind words. We are so pleased that we made your stay memerable. I did investagate the floor issue. We recently changed our cleaning products and it seems that this is where the stickiness is steming from. We have changed how we approch the cleaning of the bathrooms floors... More

charlottesville, United States
1 review
2 of 5 stars Reviewed 1 week ago

Rooms need updating. Old mattress, old pillows, and old sticky carpet. Duvets were also old and lumpy, so many lumps on one side the thing wouldn't stay on the bed. Beetles in room, including my hair. Paid too much for this room. Employees were nice, outside of building was nice. But it can't make up for that room.

Review collected in partnership with Hampton

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Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Tim B., I wanted to thank you for taking the time to comment about our Hotel. While I am sorry that you were not satisfied with your stay, I do want to let you know that our hotel has purchased all new duvets and inserts. The ones that you experienced where known as the Cloud Nine collection. We are... More

Jonesville, Va
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is a great example of a Hampton Inn. Clean, friendly, good, free breakfast, great bedding and extremely friendly and helpful staff. When our plans were rained out, a staff member printed out a map and gave us excellent suggestions of other places to go.

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Melanie, Thank you so much for giving us such great scores. We appreciate the kind words. We have an amazing team of employees' here. Every one of us want to make sure you are taking care of while you are staying with us. I am very happy that we were able to exceed your expectaions. We look forward to... More

Louisville, United States
1 review
3 of 5 stars Reviewed 1 week ago

We were put into a handicap room where the seal around the shower was detached from the floor. This resulted in a flood each time we showered. We asked to move and were put in a suite (although at first we were told the price would be more for the remaining nights on our reservation). The last day, we weren't... More

Review collected in partnership with Hampton

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Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Deborah B., Thank you for staying with us and for giving us your feedback. We strive with each guest to make their stay 100% satisfied. I am sorry that you had a less than satisfactory stay with us. I want to let you know that because you advised us of the issues with the shower area we were able... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed at 3 different Hampton Inns and the expierence were all the same. Very comforting rooms, clean and very fresh smelling. Beds were very comfortable. Didn't wake up with a sore back. Hot breakfast in the morning really was really prepared well and plenty of it.

Review collected in partnership with Hampton

Was this review helpful? Yes
cpaige1964, Front Office Manager at Hampton Inn Sevierville, responded to this review

Thank you for taking time to write this survey. We appreciate your kind words, and your business more than you know. It was our pleasure to be able to serve you while you visited our area! We are so happy you choose to stay with us during your stay. We hope to see you soon. More

Walton, Kentucky
Top Contributor
51 reviews 51 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel seems to be in the process of a major renovation, or it is in need of one I am not sure. The pool area looked updated but the second floor game room was under construction. In our room, there was new tile in the shower but they left the old vanity sink with the finish worn off. The... More

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cpaige1964, Front Office Manager at Hampton Inn Sevierville, responded to this review

I am so sorry that we didn't give you the satisfactory service that we strive so hard to achieve here. Our renovations on the interior will start this fall and I would like to invite you back, so we can make your experience here with us a 10! I hope this one issue doesn't discourage you from staying with us... More

Waynesboro, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

really nice hotel, staff great, hot breakfast a plus!! not far from all the shops and convention center. the room was ready when arrived a little early. eggs, sausage, waffles, fruit, muffins, juice , milk and coffee all in abundance. the staff was really there to please and take care of all needs.

Review collected in partnership with Hampton

Was this review helpful? Yes
cpaige1964, Front Office Manager at Hampton Inn Sevierville, responded to this review

Thank you for taking time to write this survey. We appreciate your kind words, and your business more than you know. It was our pleasure to be able to serve you while you visited our area! We are so happy you choose to stay with us during your stay, and we hope to see you soon. More

Nashville, Tennessee
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Hampton Inn is a great place to consider if you want to spend your money on Pigeon Forge's attractions rather than a hotel room. It's very affordable and a quick drive to all you could want to do in Pigeon Forge - including Dollywood. The hotel itself is clean, the rooms are spacious and the staff is very accommodating.... More

Was this review helpful? Yes
cpaige1964, Front Office Manager at Hampton Inn Sevierville, responded to this review

Thank you for taking time to write this survey. We appreciate your kind words, and your business more than you know. It was our pleasure to be able to serve you while you visited our area! We are so happy you choose to stay with us during your stay, and we hope to see you soon. More

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Additional Information about Hampton Inn Sevierville

Address: 681 Winfield Dunn Pkwy, Sevierville, TN 37876
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Sevierville 2.5*
Number of rooms: 66
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Also Known As:
Hampton Inn Sevierville Hotel Sevierville
Sevierville Hampton Inn

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