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Hampton Inn Sevierville

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681 Winfield Dunn Pkwy, Sevierville, TN 37876
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Hampton Inn Sevierville
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307 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (86)
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Birmingham, Alabama
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Only a couple of minutes from North Parkway and a straight shot to Dollywood, bypassing all the Pigeon Forge traffic. Can also use that Parkway to get closer to Gatlinburg entrance ALSO bypassing all the traffic....Clean, comfortable rooms, great staff and a good breakfast. The pool and workout room/minigym are very nice and clean (pool was a bit hot at... More 

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Crash Staggs, Thank you for writing a review for our Hampton Inn by Hilton. I do apologize for the inconvenience. I went to our website and indeed I did not see the scroll about the renovations. I addressed this fact with our website manager and it has been added once again. We do our best to make our guests... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Appears to be one of the older Hampton inns by the rooms but still clean. Staff great and breakfast bar. They are doing renovations so probably updating their look and rooms.... The exterior is already showing improvements..... Enjoyed the stays this one usually not as expensive as the others in this area until here lately ... Maybe renovations cause price... More 

Was this review helpful? Yes
cpaige1964, General Manager at Hampton Inn Sevierville, responded to this review

Dear Guest, I want to thank you for taking the time to write a lovely review for us. We are renovating our guest rooms from floor to ceiling. We would love you to have you come back and experience our Forever Young Collection. We loved having you here and look forward to your next visit. Please feel free to contact... More 

Vineland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When I was confused on the differences in handicapped rooms available the staff let us check original room and then move to another room with a handicapped higher toilet. Anna on Front Desk, Jeanie at breakfast and even Zach were all great at providing customer service.

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Prestons, Thank you for taking the time to write such a wonderful review for our Hampton Inn by Hilton. We really loved having you as our guests. We hope you will stay with us again during your next visit to our area. I have printed off your comments so that Anna, Jennie and Zach could see how they impacted... More 

Marion, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

We experienced a problem with Expedia that impacted our check-in. The front desk ladies, Anna and Joselyn were there to help. They "held" a room for us while things with Expedia got worked out. Anna went way beyond what I would have expected to make sure we got the rate Expedia charged. Thankful we had these two ladies taking care... More 

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Guests, Thank you for taking the time to write a review for our Hampton Inn by Hilton. I am so happy that you enjoyed your stay with us. I agree that Anna and Jocelyn are great! In fact I believe every one of my staff members are. That is why I say we are the best in southern hospitality.... More 

Laurel, MS, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Hotel was going through renovations. The room was "renovated" all but the furniture. It was not a Hampton quality hotel. Room was stale smelling and just old and out of date. Need total makeover on hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Guest, I want to thank you for taking the time to write a review for our Hampton Inn. Yes it is so, we are in the process of renovating our guest rooms. We finished our renovations of the exterior, lobby and pool area last June, I am sorry that you did not enjoy your stay with us. We are... More 

Columbus, Ohio
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located on the main road (Winfield-Dunn Parkway) the hotel was easy to find and with traffic light access (cut thru the Salvation Army and BP lots) easy to ingress/egress in any direction. This is an older facility but is very well maintained. Upgrades and renovations were occurring during our stay without any inconveniences. The Staff was friendly and helpful, breakfasts... More 

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Jeffery, I want to thank you for writing such a wonderful review for us. We really enjoy taking care of our guests. I want to let you know that the housekeeping staff has been made aware of your kind comments. We hope you will stay with us again during your next visit to our area. Please feel free to... More 

Foley, AL, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Very nice as usual Hampton Inn. We stayed on a Thursday night traveling through and again on Monday returning home. On Thursday I lost my LSU hat and had accepted the fact it was gone. When we returned on Monday the desk clerk Joslin remembered us and had saved the hat. Not a big thing but so nice to have... More 

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Ira, Thank you for writing such a wonderful review for us. We take a lot of pride in knowing and pleasing our guests. Hampton is about the little things that make a big difference in the lives of our guests. Thank you so much for staying with us, and we would love for you to make our Hampton Inn... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Hotel was being updated. There were signs of wear In Lobby and room. Bed was comfortable and fridge was cold. Lobby was very small but that was fine with us. Kids enjoyed indoor heated pool. Breakfast offered a good variety of foods. Was a little less expensive than the HI in Pigeon Forge. I would stay there again.

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Donna, I want to thank you for taking the time to write a review for us. We are glad you enjoyed your stay. We enjoyed having you as our guests and would like to invite you back to experience the renovations when they are compete. Thank you again and please feel free to contact me personally to make your... More 

Dublin, Ohio
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 24, 2015

This Hampton has a great staff - gracious, helpful, caring. The lobby has a great look and feel. The rest of hotel is comfortable, but not at all the same look and feel as the lobby. The young lady that takes care of the breakfast area is second to none. We used the pool and it was enjoyable but the... More 

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Guest, I want to thank you for taking the time to write a review for our Hampton Inn. The lady you are speaking about is Jennie. Yes, we agree she is the best! Our staff loves to take care of our guests and look forward to making your stay the best it can be. I hope that you will... More 

Virginia Beach, Virginia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 21, 2015

We were just staying here for one night on our way to a different destination. From the moment we entered the lobby, I felt at home. Anna checked us in and she was very efficient and sweet. The room was clean and the indoor pool was wonderful. The water in the pool was just perfect. The breakfast the next morning... More 

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Guest, Thank you so much for your kind words about our staff and your experience with us. I always share with the staff what everyone has to say about their stay. Believe me we all sincerely do care about your experience during your stay with us. We want you to feel at home and have the best possible time.... More 

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