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Hampton Inn Sevierville

2.5 of 5 681 Winfield Dunn Pkwy, Sevierville, TN 37876
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Certificate of Excellence 2014
Hampton Inn Sevierville
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Hampton Inn Sevierville
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245 reviews from our community

Traveler rating
    129
    68
    29
    12
    7
See reviews for
94
88
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pensacola, Florida
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was by far the best Hampton we have stayed at. Ms Kathy Deborah and Jennie were wonderful. They really developed a relationship with them. Also thanks to Deborah Selby for all the info . I was in the dark about a lot! Can't thank you enough. you really opened my eyes. Tell the girls hello for us and can't... More 

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Franklin, Tennessee
Top Contributor
380 reviews 380 reviews
60 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed in this Hampton multiple times over the years. Great service and good breakfast complimentary. Front desk very friendly and helpful. Easy to get around as location is near great shopping malls for the ladies and many great restuarants.

Was this review helpful? Yes
cpaige1964, General Manager at Hampton Inn Sevierville, responded to this review

Dear Houston N, Thank you so much for all your kind words about our staff. We take pride in giving all our guest the Best in Southern Hospitality. I am so glad that you found that to be true. We are constantly striving to exceed our guest expectations. I truly hope that you will come back to stay with us... More 

Senior Contributor
44 reviews 44 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As Hilton honors members. We called and booked a king room and got there, they never mentioned not having our room. Got there to 2 queen beds. With a small child this was an issue. I called and was told nothing they could do, I asked for compensation of some sort because it was going to force my husband and... More 

Was this review helpful? Yes
cpaige1964, General Manager at Hampton Inn Sevierville, responded to this review

Dear Guests, Thank you for taking the time to review us on Trip Advisor. I am sorry we failed to give you the fine accommodations we strive for with our guests--the type we pride ourselves in. Since your name or date of stay is not listed here, I would love to hear from you personally, so that I may better... More 

Lynchburg
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stay at a lot of Hampton Inns and the room we stayed in at this property was subpar for a Hilton product. Time to renovate. The staff was cheerful and nice and the breakfast was standard for Hampton Inns which means it is good enough to get your day started.

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear RevWarGuy, Thank you for mentioning us on Trip Advisor. You are correct about our rooms needing an upgrade. I am so pleased to inform you that we will begin our room renovations next month. We were waiting until our peak season ended before we began. I am happy that you found my staff to be cheerful and happy. They... More 

Louisiana
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel last minute while on the way to Gatlinburg. We got a decent rate and it was just for a couple hours sleep once we got in. The front desk staff was awesome and very friendly along with the lady assisting with the free breakfast! The hotel was clean and had ample parking. The rooms were dated... More 

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear DustinM99, Thank you for taking the time to write a review about our Hampton Inn on Trip Advisor. We are constantly striving to exceed our guest expectations in all areas of guest service. I am so glad that you were able to meet our kitchen attendant, Ms. Kathy. She is great. She, like all of our staff, truly care... More 

Dallas, Texas
Top Contributor
77 reviews 77 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lady who was working the breakfast area on November 29th was amazingly sweet and helpful. Breakfast was typical for Hampton and we enjoyed it. We stayed at this location because the hotels in Pigeon Forge were full, but it really wasn't far from all the action.

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Hilzdallas, Thank you for taking the time to write a review about us on Trip Advisor. We are always striving to give our guest the very best experience and memories that last a life time. I am so happy that you were able to meet our wonderful kitchen attendant, Ms. Kathy. She is a real asset to our Hampton... More 

KISSIMME, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stay here for 5 days, had a great experience. All the staff is amazing, Debra (at the front desk) was super helpful letting us know the best places to go, the best local restaurants. Everyone goes all the way to make your stay a great one. Close to everything. Home away from home.

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Aylleen, Thank you so much for all the kind words. I remember taking your reservations and telling you that you would love us..so happy we helped make your stay a memorable experience. Thank you for saying we are your home away from home. We all loved meeting you and I enjoyed talking to you. Please come back again as... More 

Lenoir, North Carolina
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was a nice Inn. Clean Rooms and very good breakfast. Very friendly and helpful staff, until you call back to ask why your Credit Card was charged for two nights. On our departure Saturday morning my wife was told that we was charged for two nights, the attendant at the desk told her we had a minimum of stay... More 

Was this review helpful? Yes
cpaige1964, General Manager at Hampton Inn Sevierville, responded to this review

Dear Guest, I want to apologize that this happened to you. You are absolutely correct. This is unfortunate that it happened to you. This is not the kind of experience that we pride ourselves in giving to our guests. Please feel free to contact me personally if you have any issues with being re-credited your night stay. I know words... More 

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We always stay in Hilton properties if possible, so we are very loyal to Hampton Inn. This one however needs some upgrading. The air did not work, staff looked at it, claimed it did work and resulted in a restless night. The staff tried their best and should be given credit for that, the hotel just shows some age. We... More 

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear Jenni D. Thank you for staying with us. We loved having you here. I am excited to let you know that while we have completed all the exterior renovations and lobby, we will begin renovations on all our guest rooms this December! We will be updating to the Forever Young collection by Hilton. I would love to invite you... More 

Worthington, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this property for over 10 years. It is on the north end of Sevierville, but is convenient to everything, except another hotel. If you want to avoid the tourist crowd, I recommend this place.

Review collected in partnership with Hampton

Was this review helpful? Yes
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review

Dear CRC411, I just want to thank you for the 5 star rating. We appreciate your loyalty to our property. Its always a pleasure to see you again. We look forward to your next visit with us. Please feel free to contact me personally to make your next reservation. Deborah S. General Manager More 

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Additional Information about Hampton Inn Sevierville

Address: 681 Winfield Dunn Pkwy, Sevierville, TN 37876
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Sevierville 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Hampton Inn Sevierville Hotel Sevierville
Sevierville Hampton Inn
Hotel Style:
#5 Family Hotel in Sevierville
#7 Romantic Hotel in Sevierville

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