We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sleep Inn

2.0 of 5 1020 Parkway, Sevierville, TN 37862
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Sleep Inn
Professional photos View all
Browse nearby
Sleep Inn
Write a Review

139 reviews from our community

Traveler rating
    79
    37
    17
    4
    2
See reviews for
40
57
8
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (33)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (21)
All months
Carrollton, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I have never felt more at home than I did at this hotel. the gentleman at the front desk not only did everything in his power to accommodate us on our stay but would recognize us by our names when we returned to our room in the evening. Ira , the gentleman who checked us in is worth the stay... More

Was this review helpful? Yes
Bluefield
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel may be small in size but it's big in everything else! Recently renovated inside and out, it's got everything you need for a comfortable stay. Convenient location to the interstate or outlet malls, this is your place stay. The GM is a gem to have around too! We loved everything about Sleep Inn in Sevierville, TN.

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for your review and all those UT fans that love our location. Three lights from Tanger Mall in one direction and more restaurants and the interstate in the other direction here in Sevierville. Makes for convenience when wanting to shop in the mountains and go to a UT Football game. You also get to your destination sooner and... More

Maryville, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We are a quilting group that stays here at least 4 times a year. We have always had exceptional service from the front desk clerks to the housekeeping staff. It really meant a lot to all of us that John, the owner, and Scott, the General Manager stopped by several times to see if we needed anything. The rooms are... More

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Being the brand new GM of the Sleep Inn here in Sevierville it excites me when I hear of guests that appreciate their stay and have seen all the changes. The entire hotel is finishing up a 1.2 million dollar renovation and all 70 rooms have been completed. As we continue to add more to our services the key is... More

Dandridge, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The service was outstanding. I was staying with a group. Everyone checked daily to be sure we were taken care of.The GM, Scott Ellis, take time to visit we us and talk. No one was to busy to make us happy. I have traveled a lot and have never felt more at home. Can't wait til my next visit. As... More

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for your review and we appreciate your comments. It was nice meeting you and the folks in your group. We hope that each stay will be better then the last here at the Sleep Inn, your home away from home in the Smokey's. We are always bringing the customer service to a new height each and everyday here... More

Cartersville, Georgia
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a very enjoyable trip to especially see the Christmas Show at the Smoky Mountain Opry. It was a great show and well worth the cost. Our stay at the Sleep Inn was just perfect as it was about three miles to the show and very convenient to great restaurants in the area. Our room was very clean... More

Was this review helpful? Yes
GM460SleepInn, Guest Relations Manager at Sleep Inn, responded to this review

Dear Franbud; Thank you for taking the time to provide us with such wonderful review. We are honored that you have chosen us for your lodging needs and that we have met and exceeded your expectations. Our hotel has a great location, newly renovated rooms with comfortable beds and crisp linens. We value your business and look forward to welcoming... More

Nashville, Tennessee, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife & I stayed there for 2 nights. the dog accommodations were spot on and the staff not only welcomed us but also our pet as well. We were impressed with the staff and Chad was especially helpful for some of the fun stuff we had planned and directions and rates. The breakfast was cute even the details of... More

Was this review helpful? Yes
GM460SleepInn, Guest Relations Manager at Sleep Inn, responded to this review

Dear Dorothy M; Thank you for writing about your experience at Sleep Inn. We take a lot of pride in our team and their dedication to provide a Five Star service.We will make sure that everyone from your review get recognized for the great and personable service they were able to provide you during your stay. Thank you again for... More

Murphysboro, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Chad at Checkin was a very friendly fellow, got us checked in quickly and was helpful with answers to our questions about the area. Our room was on the 2nd floor which was a pet-free floor. We did see pets in the elevator and hallways/lobby but since it did advertise out front of being 'pet friendly' this was to be... More

Was this review helpful? Yes
GM460SleepInn, Guest Relations Manager at Sleep Inn, responded to this review

Dear Marc H; I appreciate you taking the time to spread the good word about us. I am glad that any problems you have encountered at our hotel during your stay were quickly resolved by our staff member. Your support means a lot and I hope we'll have the pleasure of welcoming you back again soon. Our door's always open!... More

LaGrange, Georgia
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is our second time staying at this Sleep Inn. It is very clean and the people are nice. The only thing that we experienced this time was the traffic was very loud and it was hard to sleep. Our room was on the first floor and on the front of the building. I would suggest that if you stay... More

Was this review helpful? Yes
GM460SleepInn, Guest Relations Manager at Sleep Inn, responded to this review

Dear Kathy B; It's simply fantastic that all in all, you enjoyed a great stay with us, Kathy! I truly appreciate your kind words about our clean rooms and look forward to passing your compliments on the service along to the team. Have a wonderful day and we hope to see you soon! More

Danville, Indiana, United States
2 reviews
4 of 5 stars Reviewed October 16, 2014

Clean, comfortable beds, breakfast options kind of poor but that was to be expected. Away from the hustle and bustle of town but close enough of a drive to be there in just a few minutes! Perfect spot for us! Impressed with the housekeeping, they knocked on our door for service and I asked for them to come back later... More

Was this review helpful? Yes
GM460SleepInn, Guest Relations Manager at Sleep Inn, responded to this review

Dear SamanthaC; Thank you so much for taking the time out of your day to post this awesome review. It means a world to us to know that our hard work is being recognized. Most of all thank you for complimenting Chad for his outstanding customer service he provided you with during your stay with us. He truly is our... More

Louisville
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 13, 2014

This hotel was average. We only stayed one night so it served it's purpose. The first room we were given smelled like wet dog so I asked to change rooms and was accommodated. The second room was better. We did ask for an extra chair for the room so we could eat dinner and was given a chair promptly. The... More

Was this review helpful? Yes
GM460SleepInn, Guest Relations Manager at Sleep Inn, responded to this review

Dear DJAM311; Thank you for taking the time to review our hotel. I apologize for the troubles you encountered during your one night stay with us. To be honest, this is not the type of feedback we typically receive. We have addressed the problem in the room and again we truly apologize about that. I am glad to hear that... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sleep Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn

Address: 1020 Parkway, Sevierville, TN 37862
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Choice Hotels, Travelocity, Hotels.com, Orbitz, TripOnline SA, Despegar.com and Tingo so you can book your Sleep Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Hotel Sevierville
Sleep Inn Sevierville
Sevierville Sleep Inn

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (3)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay