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All 23 Sevierville hotels

Sleep Inn

2.0 of 5 Hotel   |   1020 Parkway, Sevierville, TN 37862
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84%
Ranked #8 of 23 hotels in Sevierville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
dwb2012 Cherokee, North Carolina
  • Overview
  • Reviews (119)
  • Photos (31)
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  • Room tips (21)
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119 people have reviewed this hotel

Traveler rating
    69
    29
    16
    3
    2
See reviews for
37
45
8
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Cherokee, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My fiance and I decided on this hotel based on the updated pictures and good reviews. It's a little far from Pigeon Forge and Gatlinburg, but still right on the strip so you don't have to search forever for it. The outside of the building seemed to have been freshly painted. Check-in was fairly quick, and the staff seemed very... More

Was this review helpful? Yes
Jamie L, Front Office Manager at Sleep Inn, responded to this review

Dear dwb2012, First I'd like to ay thank you for letting us know that you enjoyed your stay. The entire staff is delighted to have read that you enjoyed your stay. Yes we have just painted the outside of the building and we are almost finished with a full renovation. The halls and lobby are in need of some new... More

Lexington, Kentucky
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was in town on business--not vacation. This hotel is a short drive down the Parkway from attractions which makes it a quiet respite from the touristy stuff. The room was clean. I was disappointed that they allow animals. I have a hard time thinking that an animal may have slept in the bed I sleep in. The hotel has... More

Was this review helpful? Yes
Jamie L, General Manager at Sleep Inn, responded to this review

Dear Kim M, Thank you for your review. We look forward to reviews like yours. All reviews help us make each stay a more pleasant experience. We are delighted to hear you enjoyed your stay even if it was for work. As far as the pet rooms are concerned, with all rooms the bedding is changed after each guest's stay.... More

Contributor
18 reviews 18 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

A little bit of a rocky start. Orbitz booked a smoking instead of a non-smoking room. We decided to try and roll with it. The front desk attendant was awesome. He had a cancelation and let us know immediately. We got moved to another room. Cute little pool outside for our boys and very conveniently located. Can't say enough about... More

Was this review helpful? Yes
Jamie L, General Manager at Sleep Inn, responded to this review

Dear Mayerswifey, Thank you so much for your kind comments. And it was our pleasure to make the appropriate changes for you. Mark was very happy to have been able to correct the mistake. We do hope you keep us in mind on your next visit to the wonderful Smoky Mountains. I would like to also thank you for your... More

Corryton, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It needs to be updated. An ok place if you like a place that seems to cater to pets. I'd rather not sleep where dogs have slept. Needed a fridge that worked since I carry insulin, and mine didn't. The computer in the lobby wasn't working, so I couldn't check on local attractions or restaurants. Will start reading the reviews... More

Was this review helpful? Yes
Jamie L, General Manager at Sleep Inn, responded to this review

Dear Drannycat, Thank you for reaching out to us here on TripAdvisor and sharing your feedback with others. We always welcome constructive feedback on how we can better reach our goal of continuous improvement to better serve our guests. We are happy to share with you that our renovations are completed in the interior of our hotel and like you... More

Maryville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

We stay at this Sleep Inn at least 4 times a year. I have stayed at other places in the area and you will not find any where else that compares to the rates, cleanliness, and just overall experience. The staff are all the BOMB!! We have stayed so many times they actually know who we are now and call... More

Was this review helpful? Yes
Jamie L, General Manager at Sleep Inn, responded to this review

Dear nanaquilter, You know you are always welcome here at the Sleep Inn. We love to see you every time your here. You are like family to the staff here. All the girls, and the guys as well, thank you for your kind comments. We can't wait to see you again in the near future. Many thanks! More

Pensacola, Florida
Top Contributor
126 reviews 126 reviews
51 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed June 19, 2014

This hotel has been renovated inside. We had a very comfortable nights sleep and nice hot showers. The linens were white and crisp. The mattresses are very comfortable. The staff was friendly at check in and check out. I will stay here again when in the area. I didn't eat breakfast so I can't comment on that.

Was this review helpful? Yes
Jamie L, General Manager at Sleep Inn, responded to this review

Dear Lisa W., Thank you for your comments. We are so glad to hear you had a comfortable stay. We are also delighted to hear you had a good night sleep. The staff would like to thank you for your kind comments. Hopefully on your next stay you can stay and enjoy our delicious breakfast as well. More

Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 15, 2014

The hotel is nothing like the picture, it's a "2 Star". Very small rooms with pet evidence left from past guest. Not to mention, guest have to use same towels while staying there. But worst of all the Staff and Management treats "AFRICAN AMERICANS AS THOUGH IT'S THE 50's"

Was this review helpful? Yes 3
Jamie L, Manager at Sleep Inn, responded to this review

Dear Rev Herbert D, Sir, you were asked to leave our hotel not because of your color but because your companion, Ms. Brooks, who was threatening and cursing the CHILDREN at the pool. When our staff is alerted by multiple guest about her actions and the guests are concerned for their safety, I had no choice but to ask you... More

Macon, Georgia
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 28, 2014

The Sleep Inn Sevierville is under renovation. Not really a big deal, and the room we were given still had the plastic on the lampshades and the box springs. (Seriously, please remove the plastic, such a pet peeve!) The pool was an odd colour and I don't think it was open, no big deal. I had my dog with me,... More

Was this review helpful? Yes
Jamie L, General Manager at Sleep Inn, responded to this review

Dear joshinnorthGA, Thank you for reaching out to us here on TripAdvisor and sharing your feedback with others. We always welcome constructive feedback on how we can better reach our goal of continuous improvement to better serve our guests. We are happy to share with you that our renovations are completed in the interior of our hotel and like you... More

Jesup, Georgia
Senior Contributor
25 reviews 25 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2014

Took 2 of our dogs with us. One of them is a bit nervous at being left alone, but after the front desk attendant, a Ms. Jamie (not sure how to spell her name), fussed over him and gave him treats, and then actually introduced him to other guests, Padfoot felt like everyone at the hotel must be his friend.... More

Was this review helpful? Yes
Jamie L, General Manager at Sleep Inn, responded to this review

Dear Lela W, I am delighted to know you had a great experience while staying at our hotel. We are indeed very pet friendly and we pride ourselves in provide great service to all of our guests, including the four-legged ones! We look forward to welcoming you back soon so that we may treat you and your pets to another... More

American in the UK
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2014

Super clean, super welcoming, and most importantly, SUPER DOG FRIENDLY! Only a small charge per night for up to 2 dogs of any size! The staff at the front desk were so affable and made a big fuss over our 2 pups :) Comfortable bed and central location :)

Was this review helpful? Yes 1
Jamie L, General Manager at Sleep Inn, responded to this review

Dear rumba_rosie, We are very grateful that you choose Sleep Inn for your most recent stay in Sevierville. We are happy to have had you as our guest and we are glad our comfortable rooms and outstanding service made for an enjoyable stay! We hope that you and your furry friend will return and see us again next time you... More

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Additional Information about Sleep Inn

Address: 1020 Parkway, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
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Also Known As:
Sleep Hotel Sevierville
Sleep Inn Sevierville
Sevierville Sleep Inn

31 photos of this hotel

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Amenities

Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Sevierville
Hotel Class
Official Description (provided by the hotel)
NEWLY RENOVATED PROPERTY Enjoy a great location to access Sevierville, Pigeon Forge, and all the area's attractions, restaurants, shopping, and adventure. Save big with discounted Dollywood and Dollywood's Splash Country Tickets. All rooms include our breakfast buffet, refrigerator, microwave, in-room coffee, and free WiFi. Pet rooms available. Outdoor seasonal pool. Senior, Military, and Government discounts available. And best of all, we have the friendliest staff in the Smokies. ... more   less 
Number of rooms
70

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