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Sleep Inn

2.0 of 5 1020 Parkway, Sevierville, TN 37862
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Certificate of Excellence 2014
Sleep Inn
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153 reviews from our community

Traveler rating
    91
    39
    17
    4
    2
See reviews for
45
61
10
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (153)
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    (33)
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    (51)
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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 4 days ago NEW

We came to the area to meet up with family and were pleasantly surprised at the great value for this economy priced hotel. Clean (recent remodeling), convenient to all the local attractions including Dollywood and the Outlets Mall, and the most accommodating staff I have encountered at any hotel in this area. The manager (Mr. Ellis) is a wealth of... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank You for your review and the kind words. Our staff is always trained to be friendly and accomadating. Our goal is to make this your Home Away from Home while visiting here in the Smokies. We are going to be adding additional amenities and services in the future as well, in order to make your stay that much more... More 

Washington DC, District of Columbia
Contributor
20 reviews 20 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A fantastic hotel especially considering the price, which was very low even for off season. The rooms are cozy, clean and inviting. I was checked in by Ira who could not have been more helpful. This is the place to stay if you are in the area.

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for your review and for choosing us as your stay here in the smokies. We try to provide the best stay possible all while giving a fair price to the customer. We will always be upgrading and adding services as we go along so that each stay can be more enjoyable then the rest. We look forward to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great service, took the time to listen to me and my needs for my Mother and sister, that are coming into town for my son college graduation. They even let me go into one the rooms to look at it to make sure my Mother would be able to get in and out of the room with no problems. They... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for your review and we hope to always be of service to all our customers whether having guests arriving from out of town for a special event (like graduation), or a family reunion or wedding. We can help with the arrangements of your stay and make sure everyone gets well taken care of. Remember, in the Hotel and... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

What a pleasant experience we had and enjoyed with our stay at your facility. The Manager, Scott was very efficient and accommodating us in handling our request for a room at the end of the hall with an exit door close by. We were on our trip with 3 service dogs and it was very important that the dogs have... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Melinda, We so appreciate your comments and all the YOU do for your fellow man and having the three service dogs here at different times of the stay was I am sure a great coordinating effort o your part. It is people like you that not just train dogs (any service animal) for the handicap at large but our most... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife, her brother and his wife, and myself were in Sevierville on the Friday after Christmas for the weekend. We did not have reservations. This was not a problem for Mr. Ellis, the General Manager. He was on duty and he did everything but roll out a red carpet for our group. This facility has recently undergone a major... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you so much for choosing our hotel as your groups stay and we hope to help you and all future groups you would bring to the area. The smoky mountains is a fun place to visit and relax and we hope we make your stay here in your Home Away from HOME in the Sleep Inn Sevierville a pleasant... More 

Lexington, Kentucky
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a little apprehensive about staying in Sevierville. We visit Gatlinburg a couple of times a year, and Sevierville always seems so far away. This Sleep Inn was WONDERFULL!!! The staff was extremelly friendly. Ira at the front desk checked us in, he was very patient and kind and was in a great mood. In my experience, the front... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for your review and we so appreciate the compliments to the staff. They work very hard to make sure the entire family has a good stay no matter if they receive their treat at check in or through a great breakfast in the morning. There are so many things to see and do here and the area and... More 

Dublin, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were soo pleasantly surprised by the quality of this budget hotel. We traveled to Gatlinburg in October to celebrate our first marriage anniversary. We had two nights booked at the Berry Springs Lodge but could not get another day due to their full bookings. We decided we wanted to come to town a day earlier than... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for your remarks and for choosing us as your go to hotel. We are rounding the corner on a complete renovation and it makes the hotel new all over again! Once it is complete we will be adding to our services and redoing the ones we do have. So when you return to your Home away from Home... More 

Senior Contributor
40 reviews 40 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

You couldn't ask for a cleaner, quieter place or more friendly and helpful staff. A wonderful breakfast selection was available. Close to everything. We forgot our dogs' pillow and went back and they had it already waiting for us. If you paid more somewhere else, you probably didn't get the same value as here. Well done. We'll be back.

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Dennis, Our staff and myself would like to thank you for your review which sounds like a 5 star but we as a hotel fell just slightly short of. I am hoping as we finish up the rest of our renovations and implement additional services that we would be deserving of that 5 star the next time youn are in.... More 

Columbus, Mississippi
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2014

The hotel had been recently refurbished and was clean and new looking. Our room was very nicely decorated, had a king bed and shower only. The desk clerk was so nice! He gave us coupons, directions and advice on great places to eat. The ladies in the breakfast area were friendly and helpful. breakfadt offered multiple items including make-your-own bear-shaped... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

We appreciate your review and letting others know about being new and ready for guests who want a great place to stay with a good breakfast and friendly staff ready to help them with their stay. We are putting the finishing touches on a BRAND NEW look with all new services and amenities that are ongoing and being added as... More 

Carriere, Mississippi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2014

When our reserved cabin turned out to be not worth staying in, we had to find other accommodations in Smoky Mountain area. Was introduced to a gentleman named Ira at the reservation desk who made us feel right at home from the start. He was as friendly and helpful as could be and the rest of the staff, from registration... More 

Was this review helpful? Yes 2
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Dear Robert, It is my hope that ALL Choice Hotels operate this way and that making a difference is all about those qualities that make a difference not only the Hotel stay but the people who are serving you. Servitude is what we choose to call it and we hope it shows in all that we do. The staff and... More 

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Additional Information about Sleep Inn

Address: 1020 Parkway, Sevierville, TN 37862
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Hotel Sevierville
Sleep Inn Sevierville
Sevierville Sleep Inn
Hotel Style:
#3 Business Hotel in Sevierville
#4 Romantic Hotel in Sevierville
#5 Family Hotel in Sevierville

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