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Sleep Inn

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1020 Parkway, Sevierville, TN 37862
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162 reviews from our community

Traveler rating
    97
    41
    18
    4
    2
See reviews for
49
64
10
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
    (162)
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    (39)
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    (51)
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    (37)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Props to the staff!!!! They went above and beyond their job especially the lady and the front desk Jessica after Travelocity had messed my reservations completely up. Thank you for making a bad experience good. Rooms were nice. Newly remodeled and beds comfortable. Once again thanks thanks to the staff. Exspecialy Jessica.

Was this review helpful? Yes 1
London, Kentucky
1 review
3 of 5 stars Reviewed 3 days ago NEW

Sleep inn Sevierville is a good hotel I rented a 2 Double Bed room Room was Clean. Kind of dark in halls Room had lil to no lights. Heres the bad out part, A restroom Door with a slider door with NO LOCK. This needs fixed also with ELEVATORS kind of scary and screeching. Will NOT return unless Desperate. All... More 

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GM460SleepInn, Manager at Sleep Inn, responded to this review

Dear Travelamerica U, Thank you for taking the time to give us a review on Trip Advisor. We are finishing our $1.2 million dollar renovation project and the lighting in the rooms and hallways has just been finished as of today. Our elevator, yes it is old, but has a monthly inspection to make sure it is safe for our... More 

Tomahawk, Wisconsin
Top Contributor
78 reviews 78 reviews
26 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Everything was great. Comfortable beds, clean room, great shower, good breakfast, super location. We even had an excellent recommendation for supper. The desk workers were helpful with all our questions. I've never gotten all this for $44.

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GM460SleepInn, General Manager at Sleep Inn, responded to this review

Dear Tomahawk, Jessica, our front desk clerk wanted to make extra sure your room was clean and that you received what was expected. She enjoyed your conversation about North Dakota and Tomahawk, Wisconson. We appreciate your review and your comments. Our goal is to make every stay better then the last and to make this your Home Away from Home.... More 

Heber Springs, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A BIG thank you to the general manager for working hard to make sure we had a nice room at a good price! Customer service and satisfaction were excellent. Very nice rooms. Clean! Great location! We had stayed at a different motel that stunk of cigarette smoke and this motel was a breath of fresh air for our family with... More 

Was this review helpful? Yes 1
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Dear Jeremiah, It was a pleasure to meet you and your wife. We are excited that you enjoyed the remodel $1.2 million hotel. We appreciate the kind words that you shared and was glad to see that staff gave you the "WOW" experience that we strive to give all our guest while they stay at their home away from home.... More 

Pigeon Forge, Tennessee
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited Pigeon Forge this past weekend and stayed at the Sleep Inn in Sevierville. The price was a little high, but the people more than made up for it. Chad was great with our accommodations. We had some friend who live there and wanted to visit and play cards with us. We had our pet with us and didn't... More 

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GM460SleepInn, Manager at Sleep Inn, responded to this review

Dear John V, Thank you for taking the time a review about our newly $1.2 million remodel hotel. I appreciate the fine words that you shared about me on your review, as I am the new Assistant General Manager. I am working to expand upon the customer service in place and to give each guest the experience that you want... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was in a great location close to Dollywood, dinner shows and all the attractions without all the hassle of being right in the center of it all. Rooms were clean, staff was very knowledgeable and extremely helpful, breakfast was pretty good and is a very cozy hotel. My family and I were extremely pleased with this hotel and... More 

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GM460SleepInn, Manager at Sleep Inn, responded to this review

Dear Cliff N, I wanted to thank you for taking the time to review our hotel. We appreciate the kind words your shared about our staff, the cleanliness of our rooms, and our breakfast. We have recently updated our Morning Medley breakfast program to include a hot breakfast including: eggs, sausage, biscuits and gravy, make your own Vanilla waffles in... More 

Greenville, South Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 11, 2015

We stayed here for two nights in February. This place is 5 miles to the Sevierville Convention Center and close to restaurants. Our room was a bit on the small size, but it fit two double beds, a desk, flat screen TV, mini fridge, a small bathroom and well-maintained shower. They recently have renovated the place and the beds are... More 

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GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for your review and we are glad you enjoyed your stay. We hope to have things even better for your next stay as we continue to upgrade and add services. We are very close to the Tanger Mall and shopping as well as Dollywood, the shows in Pigeon Forge, and the Sevierville Convention center. Our rates are very... More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed February 3, 2015

We have used Sleep Inn for our group of over 100 for over 10 years now! They are always hospitable, rooms are clean, staff is friendly and the new remodel makes the accommodations even better than before! We appreciate the management and team for making our stay wonderful!

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GM460SleepInn, General Manager at Sleep Inn, responded to this review

Gina, Thank you for your compliments and we enjoy having your group as we do every year. The entire hotel is always yours and your group is such a joy to have when they come. We always strive to give the best customer service possible and hope that you always enjoy your stay here in your Home away from Home!... More 

Michigan
Top Contributor
56 reviews 56 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 2, 2015

Hard to beat the price, $43. Room was fresh and clean. All new furniture an carpet. Bathroom needs new fixtures. We would stay there again. Attendant was helpful and thanked us for staying. We slept in so we missed the breakfast bar.Flapjacks is next door excellent breakfast.

Was this review helpful? Yes 1
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Dutch, We appreciate your review and for choosing us as your Go to Hotel now and in the future. We are coming around the corner on a 1.2 million dollar renovation and we are still putting in final touches. We truly notice your input and it is highly appreciated, as we know you like your Home Away from Home and... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed January 27, 2015

We came to the area to meet up with family and were pleasantly surprised at the great value for this economy priced hotel. Clean (recent remodeling), convenient to all the local attractions including Dollywood and the Outlets Mall, and the most accommodating staff I have encountered at any hotel in this area. The manager (Mr. Ellis) is a wealth of... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank You for your review and the kind words. Our staff is always trained to be friendly and accomadating. Our goal is to make this your Home Away from Home while visiting here in the Smokies. We are going to be adding additional amenities and services in the future as well, in order to make your stay that much more... More 

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