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Sleep Inn

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1020 Parkway, Sevierville, TN 37862
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Sleep Inn
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181 reviews from our community

Traveler rating
    110
    46
    18
    4
    3
See reviews for
58
69
13
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I live here in Sevierville and my ac went out during memorial weekend. So I called many hotels in the pigeon forge and Sevierville area and they all gave me very high prices except for 1 sleep inn Sevierville! I spoke with a gentleman and I wish I remembered his name but he immediately took into consoderation my 2 year... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for the wonderful review regarding our customer service of our staff. We try to take care of the out of town tourist, as well as, our local folks. We were glad to hear that your a/c was fixed in a timely fashion. I was glad to hear that the staff took into consideration your situation on a very... More 

north carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A small town hotel in the mountains, Sleep Inn was very clean, quiet, and comfortable. Everyone there was very professional, and the price was right. I thought the breakfast was a little below expectations, but you get what you pay for (free). I was visiting the Tennessee Museum of Aviation, and the hotel is conveniently located only 10 minutes away.... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for taking the time give us a review and your feedback. Our new Morning Medley breakfast program has been upgraded to include: eggs, hard boiled eggs, sausage, biscuits and gravy, make your own French Vanilla Waffles, 2 dry cereals, fresh fruits, yogurt, fresh danishes and pastries/donuts, 2 hot cereals, along with coffee, juice and milk. Glad that you... More 

Bowling Green, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was expecting it to be a cheap over priced hotel but that is was not! We were super exhausted and just wanted a room. I was afraid because it was the beginning of a weekend we would have a hard time. My husband went in, got us a room, and we were getting ready to sleep in no time.... More 

Was this review helpful? Yes
GM460SleepInn, General Manager at Sleep Inn, responded to this review

WOW ! What a wonderful review of our property and staff. The entire team works hard to give each guest this kind of experience. We have recently did a $1.2 million renovation with new bedding, new furniture, new HDTV in each room. We also updated our Morning Medley breakfast program with a new HOT buffet. We appreciate the kind words... More 

Kingsport TN
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 2 nights in the hotel. It has just been remodeled. The room was very clean and spacious. The staff was friendly and very helpful. Especially Jessica who made sure we had everything we needed. Breakfast was also provided which consisted of eggs, sausage, biscuits and waffles. Along with the normal bagels donuts and cereal

Was this review helpful? Yes 3
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for the wonderful review and comments about our staff, especially Jessica. We have completed the $1.2 million renovation project and have new bedding, new HDTV, new furniture in all our rooms. We have upgraded several amenities and our Morning Medley breakfast program. We are top ranked Sleep Inn and honored to be of service to our guest. Thanks... More 

fernley
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were part of the large Skyraider contingent who invaded The Sleep Inn. We can't help but to agree with other reviewers. Front office manager Daniel was very accommodating, helpful, and has a great sense of humor. Then, there is Rhonda! She is, in plain words, a Sweetie! She had everything under control in the Breakfast area. We felt that... More 

Was this review helpful? Yes 1
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Phil, Thank you for the kind words and comments about Daniel and Rhonda. We are honored to have them part of our team. We loved being able to honor the Sky Raider Veteran group and y'all choosing us for your lodging needs. We look forward to seeing you again soon. Sincerely, Chad Roberts Assistant General Manager More 

Louisville, Kentucky
1 review
1 of 5 stars Reviewed 3 weeks ago

Had two reservation at this property for one night. Requested adjoining rooms and was promised the same. Upon arriving they didn't honor the request nor they didn't even have rooms next to each other. The Lady at the front desk walked us to their sister property and informed that they would take care of the bill. But upon moving to... More 

Was this review helpful? Yes
GM460SleepInn, Manager at Sleep Inn, responded to this review

Allow me to start by apologizing for any disappointment you experienced while at our hotel. According to our hotel log records you called before your arrival and as a Choice hotel manager, you, yourself, know that requests are just that and cannot be guaranteed. We strive to meet every request of every guest, but due to the nature of the... More 

Brooklyn Park, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The desk and breakfast staff were so helpful and pleasant. Everyone was ready to answer questions and give guidance to the many members of our gathering. The food choice variety was beyond what we often find in a free breakfast at other places. Rhonda kept it all running smoothly. A convenient location too!

Was this review helpful? Yes 1
GM460SleepInn, Manager at Sleep Inn, responded to this review

Thank you for the kind words about our property and our breakfast program. I was glad to see that Rhonda took care of everything for the group. She has been a wonderful addition to our staff. I was glad to see you had a great time and our staff added to your enjoyable weekend. We look forward to seeing you... More 

Atlanta, Illinois
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's like home... from the front desk staff to housekeeping, everyone is friendly and welcoming, with a smile and "how you doin'?" to make sure everything is OK. It seemed like it is an older crowd that stayed and that was just fine with me -- no rowdy noises in the halls or slamming doors. Breakfast was a strange deal...... More 

Was this review helpful? Yes 1
GM460SleepInn, General Manager at Sleep Inn, responded to this review

Thank you for the great review and the kind words about your stay. We have several groups that stay with us from young to young at heart. We were honored to have the Sky Raider Veterans group stay with us and thank them for their service and dedication to our great Nation. I am overwhelmed on the kind words about... More 

Asheville, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay, the staff was very friendly and was ready to help with whatever I needed. Rhonda was very friendly always helped when I needed it. Awesome staff. Will for sure stay here again. Thanks for a great Get Away, you guys are the Best!!!!

Was this review helpful? Yes 1
GM460SleepInn, Manager at Sleep Inn, responded to this review

Thank you for the kind words about Rhonda and our staff. We try to show that southern hospitality to each guest from arrival to departure. We look forward to seeing you again soon! Sincerely, Chad Roberts Assistant General Manager More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a great time. Place was very clean loved the breakfast and Rhoda was wonderful every morning the hotel is on the parkway and close to attractions very easy check in and checkout everyone was wonderful comfortable beds

Was this review helpful? Yes 2
GM460SleepInn, Manager at Sleep Inn, responded to this review

Amy, Thank you for taking the time to give us a review and the kind words about the hotel. We like to be greeted by Rhonda each morning also. We look forward to seeing you again., Sincerely, Chad Roberts Assistant General Manager More 

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