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Comfort Inn & Suites Rogersville

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128 James Richardson Lane, Rogersville, TN 37857
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1 room 1 guest
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Comfort Inn & Suites Rogersville
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25 Reviews from our TripAdvisor Community

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Traveler rating
    12
    7
    2
    3
    1
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surgoinsville, Tennessee
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 7, 2015

We stayed her for one night. It is close to restaurants and things to do. Also the facilities are clean and well kept. The staff is nice and very friendly. The indoor pool was a nice way to end the day

Was this review helpful? Yes
Raj T, General Manager at Comfort Inn & Suites Rogersville, responded to this review

We very much appreciate your feedback on TripAdvisor.com and will share it with our team. It is always a pleasure to receive positive feedback. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015 via mobile

Not very good. Towels were threadbare. One morning there wasn't any eggs. The light in the bathroom wouldn't turn on. After telling them about it, they didn't fix it. We got it to work and left it on the entire time. The only reason we will go there again is our friends stay there. We would miss a lot of... More 

Was this review helpful? Yes 1
Raj T, General Manager at Comfort Inn & Suites Rogersville, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Level Contributor
12 reviews
6 hotel reviews
5 of 5 stars Reviewed October 20, 2014

Rogersville is a small town in Tennessee between Kingsport and Morristown. The hotel is very clean and comfortable. The staff are very friendly and they have a good selection for breakfast. I recommend upgrading to the suite that has a couch for longer stays.

Was this review helpful? Yes
Raj T, Manager at Comfort Inn & Suites Rogersville, responded to this review

Dear Mike, We very much appreciate your feedback on TripAdvisor.com and will share it with our team. It is always a pleasure to receive positive feedback. Sincerely, General Manager Comfort Inn & Suite More 

Grand Rapids, Michigan
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 31, 2014

Our three night stay was very pleasant. We made our reservations online with no trouble. Check in was quick and easy and all staff were friendly. Our room was spacious, clean and comfortable. The hotel is easy to get to and has plenty of parking. It is within walking distance to some stores and restaurants and a longer walk or... More 

Was this review helpful? Yes
Raj T, Manager at Comfort Inn & Suites Rogersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Vicksburg, Mississippi
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 13, 2014

My husband and I stayed at the Comfort Inn & Suites in Rogersville for two nights to attend a wedding this past weekend. The property isn't new but it appears to have been remodeled and looks very nice! Check in was quick and the young lady was very nice. Our room was a king suite on the second floor and... More 

Was this review helpful? Yes 3
Raj T, Manager at Comfort Inn & Suites Rogersville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Plainfield, Illinois
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 27, 2013 via mobile

We were there for 5 days. Room 322. Stink Bugs dead & alive everywhere in our room. By day three I gave up cleaning up the mess. Obvious the room keepers do not care much. Carpets were never vacuumed in the 5 days, and The sheets were never changed. Just the basics dealt with. I went down the first night... More 

Was this review helpful? Yes
Raj T, General Manager at Comfort Inn & Suites Rogersville, responded to this review

Dear Mr. Tampa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Madison, Alabama
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 28, 2013

Stayed one night w/o a reservation. Had no trouble getting a room and using my AAA rate. The hotel was clean, room was comfortable, and breakfast was good. Because I eat low-carb I was glad to see bacon and eggs were available. The staff was friendly and helpful. No complaints and would stay there again.

Was this review helpful? Yes
Raj T, Manager at Comfort Inn & Suites Rogersville, responded to this review

Subject: Your recent stay at Comfort Inn & Suites in Rogersville Dear Claudia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we... More 

Nashville, Tennessee
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 30, 2013 via mobile

This hotel is clean, new, well appointed, and presents good service. We enjoyed our stay and will return. We enjoyed the breakfast, but could not find any milk. However, that was our fault as we arrived late.

Was this review helpful? Yes
Raj T, Manager at Comfort Inn & Suites Rogersville, responded to this review

Subject: Your recent stay at Comfort Inn & Suites in Rogersville Dear TechGuy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we... More 

Fairfield, NJ
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 12, 2013

I stayed in this hotel while in town for business. There is a choice of two major chain hotels, this one and the other one I did not stay in (You can look them up if you are interested). The hotel is well maintained, clean, and comfortable. The room I had was nice, the bed was very comfortable, the bathroom... More 

Was this review helpful? Yes 2
Raj T, Manager at Comfort Inn & Suites Rogersville, responded to this review

Subject: Your recent stay at Comfort Inn & Suites in Rogersville Dear Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive... More 

Vidor, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2013

I stayed at this hotel for 3 nights. My stay was very nice. Beds are comfortable. Rooms are clean. Bathrooms are large. Decor is updated. Staff is great. Breakfast is ample and good tasting (especially the waffles! OMG...yum!) Pool was heated and very clean. Only complaint I can muster is the bedspreads. They need to be replaced with Duvets so... More 

Was this review helpful? Yes
Raj T, Manager at Comfort Inn & Suites Rogersville, responded to this review

Subject: Your recent stay at Comfort Inn & Suites in Rogersville Dear LoriDori, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we... More 

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